Central Mexico Adults Only Vacations

The staff were incredible and super nice

What a lovely boutique hotel. The neighborhood is picturesque and as a female traveler I felt extremely safe walking in this area. The staff were attentive and very helpful. Very conveniently located for the activities I wanted to do. The bed is very comfortable - I also took the executive suite with a terrace which was quite cute. Keep in mind the 2 terrace rooms share a balcony with plants providing privacy. Amenities are included but coffee is only available at no charge on the first day. They can supply but you have to request and it is an additional charge. No tea available in the room. Wi-Fi is pretty decent (I had to take a couple zoom calls and they did not drop) All in all an exceptional first time stay in Mexico. My compliments to the general manager, Antoine, and his staff

Confusion at check in, codes didn’t work

Lo que salva este hotel es el nivel de servicio y la calidad del restaurante. Aparte de la gente, le hace falta muchos detalles que hacen una gran diferencia en los cuartos. No había plancha ni secadora de pelo, solo había un gancho y una toalla chica, las esquinas de la regadera y del cuarto estaban sucias, las toallas estaban manchadas, no funcionaban los switch de las luces, los horarios del restaurante fueron inconsistentes. Y esos son unos ejemplos. Este hotel es la definición de “ok”. Fue fácil quedarnos aquí por la ubicación y la atención de toda la gente que trabaja aquí. Y me quedaría aquí otra vez nomas si mi primera opción no estuviera disponible.

Employees should explain how lights and water taps work

The staff were incredible and super nice

Employees should explain how lights and water taps work

The staff were incredible and super nice

Employees should explain how lights and water taps work