Mexico Spa Resorts

"Although the resort and its amenities are absolutely wonderful, the staff is what sets this resort apart. Servers like Francisco, Jose, & Guadalupe make you feel special. They remember your name & what you like, & they genuinely enjoy their jobs. The entertainment staff works hard to ensure everyone ..."…""Although the resort and its amenities are absolutely wonderful, the staff is what sets this resort apart. Servers like Francisco, Jose, & Guadalupe make you feel special. They remember your name & what you like, & they genuinely enjoy their jobs. The entertainment staff works hard to ensure everyone ..."WWW…"

Reviewed on Oct. 18, 2020

"Service and food were outstanding. It is a beautiful property and has all the amenities we were looking for. Employees were conscientious about COVID, wearing masks and shields. Very pleased with everything. The only negative aspect was the work on elevators. Hope those are back up and running ..."…""Service and food were outstanding. It is a beautiful property and has all the amenities we were looking for. Employees were conscientious about COVID, wearing masks and shields. Very pleased with everything. The only negative aspect was the work on elevators. Hope those are back up and running ..."WWW…"

Reviewed on Oct. 20, 2020

"Amazing Customer Service.Staff was super friendly and went above and beyond."…""Amazing Customer Service.Staff was super friendly and went above and beyond."WWW…"

Reviewed on Oct. 20, 2020

"Food was great staff was friendly room was great. Shower in the room with hot water an jacuzzi was cleaned every day"…""Food was great staff was friendly room was great. Shower in the room with hot water an jacuzzi was cleaned every day"WWW…"

Reviewed on Oct. 21, 2020

"Overall this is a great resort. They just opened up a month ago plus went through a hurricane. With all of that happening...they have done a great job of being prepared for customers. The staff couldn’t have been any better! The only negative here was that the food could have been better...not as ..."…""Overall this is a great resort. They just opened up a month ago plus went through a hurricane. With all of that happening...they have done a great job of being prepared for customers. The staff couldn’t have been any better! The only negative here was that the food could have been better...not as ..."WWW…"

Reviewed on Oct. 21, 2020

"We stayed last week and unexpectedly Tuesday morning, tropical storm Delta became a potential cat 5 hurricane. The hotel encourage to fly back home. But we decided to stay an be evacuated to a shelter ( school building). We don’t have words to praise the logistics the Hilton family displayed to take ..."…""We stayed last week and unexpectedly Tuesday morning, tropical storm Delta became a potential cat 5 hurricane. The hotel encourage to fly back home. But we decided to stay an be evacuated to a shelter ( school building). We don’t have words to praise the logistics the Hilton family displayed to take ..."WWW…"

Reviewed on Oct. 10, 2020

"Great over all. The staff was amazing and the food was really good to."…""Great over all. The staff was amazing and the food was really good to."WWW…"

Reviewed on Apr. 24, 2020

"Amazing hotel and service! Everyone was so friendly"…""Amazing hotel and service! Everyone was so friendly"WWW…"

Reviewed on Oct. 18, 2020

"I am timeshare owner at Royal Sands for 15yrs. Decided to do a unplanned quick trip to Cancun, with the current pandemic was uncertain as to where to stay.. so decided to stay at Royal Sands since we already know the quality of the resort. Hasn't changed ! If anything there doing even more to keep ..."…""I am timeshare owner at Royal Sands for 15yrs. Decided to do a unplanned quick trip to Cancun, with the current pandemic was uncertain as to where to stay.. so decided to stay at Royal Sands since we already know the quality of the resort. Hasn't changed ! If anything there doing even more to keep ..."WWW…"

Reviewed on Oct. 21, 2020

"Very good service , we loved the place , 5 star hotel , will be back"…""Very good service , we loved the place , 5 star hotel , will be back"WWW…"

Reviewed on Oct. 16, 2020