Title: Xkeban Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=76910001&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xkeban Tulum Travelers find a peaceful retreat at this Tulum haven, where days unfold between rooftop relaxation, poolside lounging, and restorative spa treatments ## Photo gallery for Xkeban Tulum ![Exterior - Xkeban Tulum (Tulum)](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/6bfaed5d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private Deck & Tub Suite - Xkeban Tulum (Tulum)](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/0274b318.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private Deck & Tub Suite | Terrace/patio - Xkeban Tulum (Tulum)](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/25a1e419.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Xkeban Tulum (Tulum)](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/8fdb29af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Xkeban Tulum (Tulum)](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/07753216.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in La Veleta, Xkeban Tulum offers a quiet escape with a rooftop terrace, coffee shop, and bar. The onsite Xkeban Spa provides Swedish massage and aromatherapy. Guests enjoy high-speed WiFi, two outdoor pools, bike rentals, and help with local tours. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 14 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Design Room ![Design Room | View from room](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/f61a1e22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Room 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Soundproofed Individually decorated Air conditioning Mini-fridge Hypo-allergenic bedding Hair dryer Rainfall showerhead - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Design Crystal Suite ![Design Crystal Suite](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/f076e438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Crystal Suite 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Soundproofed Individually decorated Air conditioning Mini-fridge Hypo-allergenic bedding Separate bedroom Hair dryer - 420 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Private Deck & Tub Suite ![Private Deck & Tub Suite](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/fb6c65c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Private Deck & Tub Suite ### Highlights Balcony or patio Soundproofed Individually decorated Air conditioning Mini-fridge Hypo-allergenic bedding Separate bedroom Hair dryer - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Design Studio with Kitchenette ![Design Studio with Kitchenette](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/71b21a3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Studio with Kitchenette ### Highlights Balcony or patio Separate dining area Soundproofed Individually decorated Air conditioning Kitchenette Mini-fridge Hypo-allergenic bedding - 398 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Design Duplex Suite ![Design Duplex Suite](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/8d315616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Duplex Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Soundproofed Individually decorated Air conditioning Kitchenette Mini-fridge Hypo-allergenic bedding - 602 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 11 reviews CA $76 CA $96 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=33adbc97-c0fb-48a8-91cc-5f536f16250e&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 347 reviews CA $97 CA $154 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=33adbc97-c0fb-48a8-91cc-5f536f16250e&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 716 reviews CA $256 CA $365 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=33adbc97-c0fb-48a8-91cc-5f536f16250e&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/bf3562f3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - 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Pool - Parking included - Free WiFi - Air conditioning CA $516 CA $629 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Tulum-Hotels-Nevana-Luxury-Villas-By-La-Zebra.h123332416.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=33adbc97-c0fb-48a8-91cc-5f536f16250e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-XKEBAN.h76910001.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-XKEBAN.h76910001.Hotel-Information) ## About the area La Veleta, a neighborhood in Tulum, is home to Xkeban Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19609%2C-87.47959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UthLqUrmqLTQzBufZCSg7NLuzVY=) Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO, 77760 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 10 min drive \- 5.2 km - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 11 min drive \- 8.5 km - Holistika Art Walk 6 min walk \- 0.6 km - Hospital de Tulum 3 min drive \- 2.2 km - Dos Aguas Park 5 min drive \- 2.5 km ### Getting around - Tulum Intl. Airport (TQO) 43 min drive ### Restaurants - Vaivén 11 min walk - La Taqueria Pinches Tacos Shop 10 min walk - El Aguajito Marisqueria 14 min walk - Italdo Pasteleria 14 min walk - mera 18 min walk ## About this property ### Xkeban Tulum Hotel near Tulum National Park Consider a stay at Xkeban Tulum and take advantage of a rooftop terrace, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools - Free self parking - Cooked-to-order breakfast (surcharge), a front-desk safe, and coffee/tea in the lobby - Outdoor furniture, concierge services, and tour/ticket assistance Room features All guestrooms are individually decorated, and boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - Balconies or patios, wardrobes/closets, and mini fridges ## Similar properties ![Couples treatment rooms, body treatments, aromatherapy](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,000 reviews CA $108 CA $135 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids pool - Parking included 8.6 Excellent 173 reviews CA $132 CA $166 total includes taxes & fees Apr 9 - 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Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 463 reviews CA $81 CA $107 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/82000000/81890000/81886800/81886775/2210dae2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAN Tulum Hotel La Veleta - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 93 reviews CA $137 CA $170 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=81886775&PinnedHotelID=81886775&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/b64ba108.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turquoise Tulum Hotel La Veleta - Pool - Breakfast included - Pet friendly - 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Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 169 reviews CA $50 CA $149 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=97726283&PinnedHotelID=97726283&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76910001,44035250,111918641,22271599,31675822) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Outdoor furniture - Rooftop terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Mini-fridge - Minibar - Stovetop ### More - Air conditioning - Individual decor - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 7:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as XKEBAN Xkeban Tulum Hotel Xkeban Tulum Tulum Xkeban Tulum Hotel Tulum ## Frequently asked questions ### Does Xkeban Tulum have a pool? ### Is Xkeban Tulum pet-friendly? ### How much is parking? ### What time is check-in at Xkeban Tulum? ### What time is check-out at Xkeban Tulum? ### Where is Xkeban Tulum located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Xkeban Tulum Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 39 8 - Good 11 6 - Okay 7 4 - Poor 7 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Austin Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again! ##### Austin Stayed 5 nights in Jan 2026 ### 8/10 Good #### Gabryell Jan 2, 2026 Liked: Cleanliness, property conditions & facilities Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing. ##### Gabryell Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Dene Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course. ##### Dene Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Wayne Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much. ##### Wayne Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Yannie Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends\*\*\* because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it. ##### Yannie Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Joran Jan 10, 2025 Liked: Cleanliness, staff & service, amenities Nice vibes, great people. Really liked the room! ##### Joran Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Juan Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great people ##### Juan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Must go! So amazing, the staff were so friendly and very welcoming since the moment we arrived. The room was very clean and I loved all every aspect of the space was decorated and Tulum inspired. Will come back to this resort again for the value and comfortability. Bed was comfortable, shower was hot and a cute cafe very close by for food. Overall very niche hotel from the all inclusive resort vibe it’s different but awesome! ![](https://a.travel-assets.com/ugc/hotel-reviews/94EBF2367EF5F43E788D64DE1C391BC5FD0E282A1736961404068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22778FD71D6FC895FE72EB8D7E7A59E0629B0CCC1736961408046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4E470C8814EBC43F9F1CE79570E99644FA331DDB1736961407713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4E86B6A9832E961178FE9CADE2D38A0B1B6F03951736961407877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Merilyn Dec 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you! ##### Merilyn Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Jenae Armani Dec 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on. ##### Jenae Armani ### 8/10 Good #### Junissa Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/D64792FA3044081342C0EA3EA0D475323EE8A8541739554393208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Junissa Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Grace Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was beautiful and relaxing. The atmosphere was fun and the food was delicious. Great hospitality and service. ##### Grace Stayed 3 nights in Feb 2026 ### 6/10 Okay #### Amanda Mar 12, 2026 Liked: Staff & service, amenities Disliked: Cleanliness Out over all stay was good.. the only thing i got to say is that we got bit up alot in bed, due to ants crawling everywhere. Also i was so excited to use the balcony hot tub but it was really dirty like super dirty & it had an awful smell coming out of it. Other than that the stay was good, the neighborhood we adored & the people around was super nice & friendly. The scenery was so beautiful! ![](https://a.travel-assets.com/ugc/hotel-reviews/aad450a9-59e6-4573-a18d-345d2c5bf27f-1773322718408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40cb3b0e-6dfd-4372-aef0-551044552734-1773322718992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ab5ac84-54bf-4022-a336-2a1c683c6957-1773322718668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa0a074f-2f25-4ee4-9f4f-7548507103bf-1773322719094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amanda Stayed 4 nights in Mar 2026 ### 10/10 Excellent #### Aldo Arturo Aug 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, excellent food Really nice place ##### Aldo Arturo Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Evelyn Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is beautiful and relaxing. The staff were wonderful, friendly, and pleasant. I definitely would go back to stay again. ##### Evelyn Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Maria G Aldape Sep 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing people. Everyone was super friendly and helpful I loved my stay at this property Definitely coming back and recommending it to all my friends ##### Maria G Aldape Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Joseph Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great experience! Front desk staff was amazingly accommodating and helpful. And the highlight of our stay was Dayron. His attention to detail, energy and service was second to none! ##### Joseph Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### ALAIN Oct 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From our one month travel it was our best favorite place for our budget the staff is amazing nice kind not superficial the room is amazing nice bed nice smell the bathroom the decoration the roof view swimming pool bar and sunset on the jungle really good enough near tulum center but not to far to be rest quiet ...5 stars for us ##### ALAIN Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Esmeralda Feb 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious. ##### Esmeralda Stayed 4 nights in Jan 2023 ### 8/10 Good #### Xavier Jan 4, 2025 Liked: Property conditions & facilities Disliked: Staff & service Fix the roads ##### Xavier Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Gordon Nov 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience! ##### Gordon Stayed 4 nights in Nov 2022 ### 4/10 Poor #### lidia Dec 16, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort To loud on weekends could not sleep ##### lidia Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Peter Oct 21, 2025 Disliked: Amenities My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive. ##### Peter Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Eduardo Aug 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly. ##### Eduardo Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Jose Nov 26, 2022 Disliked: Staff & service, property conditions & facilities No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar. ##### Jose Stayed 2 nights in Nov 2022 ### Expedia's Latest Trends ### Hotels > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Villa Xel Ha Luxury Houses](https://www.expedia.ca/Tulum-Hotels-Villa-Xel-Ha-Luxury-Houses.h26505558.Hotel-Information) > - [Hotel Shibari Tulum - Restaurant & Cenote Club](https://www.expedia.ca/Tulum-Hotels-Hotel-Shibari-Tulum.h92418875.Hotel-Information) > - [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [Hotel Noah Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Noah-Tulum.h105130261.Hotel-Information) > - [Alito Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information) > - [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > - [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > - [Jungle Villa With Private Pool](https://www.expedia.ca/Tulum-Hotels-Casa-Bejuco.h39211496.Hotel-Information) > - [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > - [Radhoo Tulum](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > - [Maya Tulum by G Hotels](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) > - [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Coco Unlimited](https://www.expedia.ca/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Kanté Hotel - Downtown Tulum](https://www.expedia.ca/Tulum-Hotels-Kante-Hotel.h100984938.Hotel-Information) > - [Sivana Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Sivana-Tulum.h69306030.Hotel-Information) > - [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > - [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > - [Casa Almendro](https://www.expedia.ca/Tulum-Hotels-Casa-Almendro.h27554151.Hotel-Information) > - [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > - [Yaax Kiin](https://www.expedia.ca/Tulum-Hotels-Yaax-Kiin.h24039279.Hotel-Information) > - [Radio Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Radio-Tulum-Hotel.h19260671.Hotel-Information) > - [Dune Boutique Hotel located at the party zone](https://www.expedia.ca/Tulum-Hotels-Dune-Boutique-Hotel-Tulum-Adults-Only.h12742396.Hotel-Information) > - [Downtown Tulum Loft W/rooftop Pool](https://www.expedia.ca/Tulum-Hotels-Downtown-Tulum-Loft-Wrooftop-Pool.h101943402.Hotel-Information) > - [Amana' Tulum, front beach hotel](https://www.expedia.ca/Tulum-Hotels-Nutash-Tulum.h113730206.Hotel-Information) > - [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information)