Title: Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Travelers balance adventure at nearby Xel-Há Park with relaxation at this boutique hotel's spa, finding their perfect mix of exploration and unwinding ## Photo gallery for Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World ![Spelunking/cave exploring - Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World (Tulum)](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/a1cdce23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World (Tulum)](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/5e255a08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, Private Pool - Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World (Tulum)](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/ba6a6880.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, body treatments, massages - Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World (Tulum)](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/8a33e4a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World (Tulum)](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/505f7c61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wakax Hacienda - Cenote & Boutique Hotel offers a tranquil atmosphere guests love. Start your day with a continental breakfast, then choose between a soothing body treatment at the spa, a refreshing swim in one of three outdoor pools, or entertainment in the arcade/game room. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Spa - Parking included - Restaurant - Air conditioning - Breakfast available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=72542835&PinnedHotelID=72542835&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Junior Suite, Terrace ![Junior Suite, Terrace](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/2a68eb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace 10.0 Exceptional 1 review ### Highlights Air conditioning Separate bedroom Ceiling fan Blackout drapes/curtains Premium bedding Select Comfort bed Rainfall showerhead Designer toiletries - 775 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, Terrace ![Suite, Terrace](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/2fd03067.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace 10.0 Exceptional 1 review ### Highlights Air conditioning Separate bedroom Ceiling fan Blackout drapes/curtains Premium bedding Select Comfort bed Rainfall showerhead Designer toiletries - 807 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Suite, 2 Bedrooms ![Family Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/9a6c6d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Separate dining area Air conditioning 2 bedrooms Ceiling fan Blackout drapes/curtains Premium bedding Select Comfort bed 2 bathrooms - 1012 sq ft - 2 bedrooms - Partial lake view - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Villa, 2 Bedrooms, Private Pool (Rooms not connected) ![Villa, 2 Bedrooms, Private Pool (Rooms not connected)](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/306fb4ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Private Pool (Rooms not connected) ### Highlights Deck/patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning 2 bedrooms - 2400 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds and 2 King Beds ### View all photos for Villa, Private Pool ![Villa, Private Pool](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/ba6a6880.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Private Pool ### Highlights Yard Deck/patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning - 2024 sq ft - 1 bedroom - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/28ca995f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Select Comfort bed Premium bedding Ceiling fan Blackout drapes/curtains Rainfall showerhead Designer toiletries Private bathroom - 474 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/09708539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Select Comfort bed Premium bedding Ceiling fan Blackout drapes/curtains Rainfall showerhead Designer toiletries Private bathroom - 474 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Standard Single Room, 1 Large Twin Bed ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/09708539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Large Twin Bed ### Highlights Air conditioning Select Comfort bed Premium bedding Ceiling fan Blackout drapes/curtains Rainfall showerhead Designer toiletries Private bathroom - Sleeps 1 - 1 Large Twin Bed ### View all photos for Standard Triple Room ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/28ca995f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Select Comfort bed Premium bedding Ceiling fan Blackout drapes/curtains Rainfall showerhead Designer toiletries Private bathroom - Sleeps 3 - 2 Double Beds OR 1 Twin Bed ## You may also like Ad ![Room, Oceanfront](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/895c2d49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - 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Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,001 reviews CA $1,210 CA $1,210 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6df7ba85-948c-4460-8cbb-f2275f80a329&top_cur=CAD) Ad ![3 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/95000000/94470000/94462900/94462892/61eeb2fb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Oasis Riviera Akumal - On private beach - Pool - Breakfast included - All-inclusive 7.2 Good 308 reviews CA $337 CA $412 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Akumal-Hotels-Grand-Oasis-Tulum-All-Inclusive.h94462892.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6df7ba85-948c-4460-8cbb-f2275f80a329&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.28263%2C-87.38994&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VdNpuASa0Hv8_srmTmqukPObq9M=) 239 Carr. Tulum - Cancún Ejidal, Tulum, QROO, 77780 #### What's nearby - LabnaHa Ecopark Adventures \- 2 min walk \- 0.2 km - Cenotes Labnaha \- 5 min walk \- 0.5 km - Maya Adrenaline \- 5 min walk \- 0.5 km - Jaguar Park \- 2 min drive \- 2.9 km - Tulum Mayan Ruins \- 9 min drive \- 11.3 km #### Getting around - Tulum Intl. Airport (TQO) - 57 min drive #### Restaurants - ‪Chula Vista - ‬8 min drive - ‪Xula Vista Restaurant - ‬8 min drive - ‪World Cafe - ‬5 min drive - ‪La Cocina Del Pueblo - ‬8 min drive - ‪Coco Cafe - ‬5 min drive ## About this property ### Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Upscale family-friendly hotel near Xel-Há Park Near Soliman Bay, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World provides a garden, an arcade/game room, and 2 bars. Active travelers can enjoy hiking/biking, ecotours, and spelunking at this hotel. Indulge in a body treatment and a massage at Hacienda Wakax, the onsite spa. A business center and a restaurant are available to all guests. You'll also enjoy the following perks during your stay: - 3 outdoor pools along with sun loungers and pool umbrellas - Free self parking and valet parking - Continental breakfast (surcharge), free bicycle rentals, and babysitting (surcharge) - A front-desk safe, a 24-hour front desk, and luggage storage Room features All 50 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and minibars. Extra conveniences in all rooms include: - Rainfall showers and designer toiletries - Highchairs, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers](https://images.trvl-media.com/lodging/75000000/74080000/74078400/74078363/9405185f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Muaré Tulum Wellness and Spa La Veleta - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 145 reviews CA $443 CA $541 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=74078363&PinnedHotelID=74078363&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42520000/42519400/42519314/062ec8e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bardo Tulum City Center - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 425 reviews CA $665 CA $849 total includes taxes & fees Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=42519314&PinnedHotelID=42519314&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102050000/102049400/102049375/32ceb494.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BESPOKE, Member of Small Luxury Hotels Tulum - 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2 bars/lounges - A restaurant - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - El Cocal ### Things to do - 3 outdoor pools - Arcade/game room - Ecotours - Free bicycle rentals - Full-service spa - Hiking/biking trails - Spelunking - Winery release events ### Family friendly - 3 outdoor pools - Arcade/game room - Babysitting (surcharge) - High chair - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - On a lake - Pool loungers - Pool umbrellas ### Full-service spa - Body treatments - Couples treatment rooms - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Select Comfort mattress ### Bathroom - Designer toiletries - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Champagne service - Minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 10 percent of room rate The resort fee includes: - Beach towels - Fitness/yoga classes - In-room bottled water - In-room coffee - In-room safe - Internet access - Pool access We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as WAKAX HACIENDA Wakax Hacienda Cenote Boutique Hotel ## Frequently asked questions ### Does Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World have a pool? ### Is Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World pet-friendly? ### How much is parking? ### What time is check-in at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World? ### What time is check-out at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World? ### Where is Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 32 8 - Good 3 6 - Okay 0 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Sarah May 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is easily one of the best experiences I have had at a hotel. The owners and staff are the kindest people and made our stay one of the most memorable and special trips for our family. We can’t recommend going here enough! We will be back. Quiet, Clean, adventures in nature, bike trails, food and yoga were all amazing! ##### Sarah Stayed 5 nights in May 2025 ### 10/10 Excellent #### Clarissa Jan 23, 2024 Liked: Amenities Excellent service, friendly staff ##### Clarissa Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### David Apr 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Take the tours they offer! Educational, beautiful and fun! One of the most beautiful places I’ve stayed. Breathtaking property, comfortable, clean room, excellent food, (a little pricey but as expected when paying the gringa tax ;) Will return. ##### David Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Kortney Jan 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful place and I feel so lucky to have found it and cant wait to come back! ##### Kortney Stayed 1 night in Jan 2024 ### 8/10 Good #### Lakeisha Jan 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is amazing. If you are looking for a place to retreat and step away from the busy world, then this is the place. ##### Lakeisha Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### natalie Dec 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So beautiful and peaceful ##### natalie ### 10/10 Excellent #### Alfredo Jul 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service is outstanding. The property is fantastic. ##### Alfredo Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Gina Lee Jan 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous property. Special thanks to Ivan, Miguel, Luis, and Armando ! ##### Gina Lee ### 10/10 Excellent #### Mervyn Jun 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was a really nice tranquil part of our time in Mexico. We found no need to leave Hacienda Wakax for the four days we were there. The activities and dining was all we wanted. In particular the hours spent in and around the Cenotes was great. Totally recommend this resort. ##### Mervyn Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Donald Jan 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is spread out over a large area, making it feel spacious. The paths to the rooms and buildings wind through the jungle and along the edges of a lake and some cenotes. There are places to sit and contemplate, several pools, bicycles you can borrow and lovely open air dining. ##### Donald Stayed 5 nights in Jan 2023 ### 10/10 Excellent #### Monica Sep 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The customer service is wonderful. Very clean and quite. Would recommend it’s top notch! 5 stars!! ##### Monica Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Peter Dec 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredibly beautiful and unique. The property is just outstanding and the staff are amazing. I loved the included tour options and Gonzalo is a great tour guide. Swimming/paddleboarding/kayaking in the lagoon was incredibly beautiful and just stunning. You can also go on an amazing underground river tour right there on the property in one of the most incredible cave systems on the planet. I love this place ##### Peter ### 10/10 Excellent #### Joseph May 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet palace Really beautiful buildings and surround nature. Great place to stay if there’s seaweed on the beaches (you’re quite far from the beach). Actually very easy to get around using collectivos, you can get a lift to the front gate by the staff. Way cheaper than taxis. Very quiet and the owner’s vision is great. ##### Joseph Stayed 5 nights in May 2023 ### 10/10 Excellent #### Divya Dianne Jun 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Recharge your batteries. Absolutely perfect balance of calm quiet and activity. This space has breathtaking natural environment. Gives you space to breathe and relax, but also give opportunities to relax and engage your mind in natural activities Absolutely beautiful ##### Divya Dianne Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Juan Ramon Aug 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Hotel ! Very tranquil, except for one night, guest of a wedding party decided to continue their celebration in there rooms and had the entire area up till 5 am, we lost alot of sleep. Hotel staff should have intervene. But overall it was an amazing beautiful hotel with excellent staff. ##### Juan Ramon Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Aliaa Jan 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing For anyone who wants to see Quintana Roo without the typical Tulum/holiday party vibe-this is the place for you! Our trip was mainly to see center Yucatán (Valladolid/Merida…etc) but we also wanted to check out Quintana Roo/Riviera Maya without staying in the typical beach party loud music resorts. If that is what you are looking for then Wakax Hacienda is THE place to go. It turned out to be a magical spot to spend a few days-that we can say it became a highlight of our trip. We even added an extra night and could easily have spent more time. ![](https://a.travel-assets.com/ugc/hotel-reviews/74480E682A33FB8F76040FD92099EACFB11460091672858918446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24D128F09B50A05FFAC9EC46E6A8E131CA17C3C21672858919685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2518CE45F9D1E0EFA71D7AA8A1145B9FCE7437B21672858935186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/431ACA463D35AD5E475032707052B7966DE57D001672858930929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aliaa Stayed 4 nights in Dec 2022 ### 4/10 Poor #### Donna Feb 18, 2023 Disliked: Staff & service, amenities, property conditions & facilities Poor service, poor communication, main pool closed during our entire 5 night stay, one restaurant only with limited (and expensive) food choices, private terrace was not private, costly to take taxis to other restaurants. We felt trapped. For $600 CAD a night, this was a huge disappointment. ##### Donna Stayed 5 nights in Feb 2023 ### 8/10 Good #### Morgan Aug 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities This is truly one of the most beautiful places we have ever stayed and the staff was so so friendly. HW is so relaxing and truly euphoric at times. The restaurant is wonderful and so are the drinks - though the menu is limited they are working on putting another restaurant in which I think will be great. The only thing I might say is they need to seal the doors and windows in the rooms because there was one night my boyfriend and I slept without covers and we got absolutely eaten alive by mosquitos (we saw a spider here and there too.) However, the rooms are still beautiful and the air conditioning is everything especially when you’ve spent the day in that jungle heat! We would absolutely return to this resort with friends. Thank you for a memorable experience! ##### Morgan Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### David Sep 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Time to book This is the type of situation where I don’t want you to know about the property because I want to keep this all to myself...but that isn’t fair to the people who work there so I will be as open as possible. If you love peace and serenity, then this is a wonderful place for you. It’s very quiet, and its an ideal place if you are interested in sleeping in, journaling, and relaxing all day. My favorite part of the Hacienda was the lagoon at the restaurant. My friend and I spent her entire birthday swimming, paddle boarding, taking naps, taking shots, and snapping pictures. I am already looking forward to my return. Everyone on the staff had great energy. Special thank you to the restaurant staff that were attentive and happy to help us. Go ahead and book. ##### David Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Antony Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upmarket hotel with a rustic look and feel, in the middle of the jungle. The property is huge, clean, and very well maintained, and the rooms are very spacious. I was surprised that the rooms do not have a TV, but after spending such a tranquile week there, I didn't miss it at all. There are quite a few outdoorsy activities to do within the hotel grounds. I was initially a bit worried that the hotel is too far away (10 kms) from Tulum, but it wasn't a problem, as we had a rental car. Also, Tulum is not a very nice and inviting town, so I actually preferred to be away from it. Staff were always professional and friendly. A high standard. There is only one restaurant, and even though the food is nice, it is not cheap. I would have liked to see some cheaper options available too. But remember, it's in the jungle, so you will definitely need mosquito repellant, which is complimentary. ##### Antony Stayed 7 nights in Sep 2022 ### 10/10 Excellent #### Shoshanna Jun 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At the Hacienda you are transported to a magical place, another place in a seemingly more simple time, more kind, less complicated. Not only because the grounds of the Hacienda are immaculately kept or that the decor is as tasteful as you’d find out of any architectural digest summer edition. The magic flows through everything at the Hacienda, if you’d didn’t know better you’d think the chef was plucked from some famous Michelin starred restaurant or that The famous Gonzalo wasn’t the actual diver himself that discovered Dos Ojos. From the moment I stumbled upon their website looking for a quick getaway for my birthday, I knew this weekend would enchanting. Nothing was missed, the experience was perfect! Our room was exquisite, the food was devine, the drinks were sublime…I can’t tell you all the secrets of the Hacienda. We had the honor to spend the morning and early afternoon with the Famous Gonzalo, it was an incredible adventure! The delicious food & drinks David, Edgar, Armando, Johnni, Pedro, Javier all 5 star! Thank You! All I can say is that there’s nothing like Hacienda Wakax, staff, quality, natural beauty, location, the details it was an exceptional experience and I won’t ever forget it. You feel like vacation should feel!! For me it was perfection 10 out of 10\. Thank You again to everyone at the Hacienda for an unforgettable experience and your wonderful care of us and especially Itzel you really made us feel special, thank you. ##### Shoshanna Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Teanna Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I almost want to write a horrible review to keep this place a secret for myself, but that wouldn't be fair because this place is heaven on earth. Due to a mix up on my part, we showed up to the property a day early and the reception staff went out of their way to get us a room available even though we weren't scheduled to be there. Everyone was kind and accommodating. The food is outstanding! Seriously! The grounds of this place are like a gift that keeps on giving, cenotes with cold beautiful blue water, a massive lake with free paddle boards, free bikes to explore the property, free yoga, free cave tours, free underwater river tours, and some of the most amazing pools to relax at. I cannot even begin to list off everything that they have to offer here. The property is quiet and serene. The buildings are beautifully built. We spent the day earlier in downtown Tulum, getting hassled/scammed by the policia and when we got to the property we were frazzled, stressed, and a bit angry. Within moments of being a Wakax my friend and I looked at each other and commented on how it had all magically left our beings. We were on vacation again. The details put into this property to ensure that you leave with your spirit, mind, and body are filled with joy and peace are mind blowing. Thank You Wakax Hacienda you are truly a hidden gem, you gave us an unforgettable experience one day earlier than we had actually reserved a room for and it was life altering. Keep up the good work! ##### Teanna Stayed 2 nights in Aug 2022 ### 4/10 Poor #### SABRINA Mar 14, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The photographs are beautiful, and the reviews were so great - I was looking forward to this. But it was very disappointing. While the property is indeed beautiful, the constant asking for tips from staff made the stay uncomfortable and unpleasant. There is one dining option where the food is very very average, and overpriced, the service extremely slow and the moment your bill arrives, the waiter makes it a point to tell you that tip is not included, and tell you how to add it. Every. Single. Time. It is oppressive. The tour guide on the property was great. and we enjoyed the excursions, but it was clear that even he was waiting for a tip, even tho activities are included. It was just too much, especially given that this place is insanely expensive. (Water is free in the room but costs $7 USD at the cafe. Sometimes, our items weren't on the bill, so we were told to just give cash for the missing items). The area by the lake, near the cafe, is absolutely lovely but there was rock music playing there all the time. So it was not peaceful, even tho it so easily could be. And this is not a party place. Beware that the only way you can leave the place (if you dont have a vehicle) is to have them call a cab. At the minimum you will pay $35 USD for one way. Even for a five minute drive. I love Mexico, but so unhappy with this stay. PS: Beaches of Tulum are overrun with seaweed ##### SABRINA Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Tobias May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### top riesige hacienda, too zimmer, wunderschöne anlage - kaum zu toppen ##### Tobias Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alexander Dec 17, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### wunderbare Unterkunft Tolles Hotel, sehr großes und sauberes Zimmer. Freundliches Personal. 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