Tuup Tulum

Property class: 3

Choose dates to view prices

A short walk from Tulum Beach, Tuup Tulum has plenty to offer. Guests can connect to free in-room WiFi.
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Cabin, Ocean View

A white building with a covered patio, a small seating area, and a staircase leading to a second level.

Standard Cabin, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Cabin, Oceanfront

A beach hut with a thatched roof, white walls, and a balcony.

Standard Cabin, Oceanfront

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Pool View

A bedroom with a large bed, a window with a view of greenery, a ceiling fan, and a small bedside table.

Standard Room, Pool View

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

A bedroom with a large bed, a bench, and a view of a swimming pool through large windows.

Room, Pool View

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A bedroom with a large bed, a smaller sofa, a wooden ceiling, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Tower

A modern outdoor patio with two lounge chairs, a white wall, and potted plants.

Superior Room, Tower

  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located near the beach, Tuup Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Km 8.5 Carr. Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    2 min walk - 0.2 km
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    11 min drive - 9.2 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    14 min drive - 10.6 km
  • Ven a la Luz Sculpture
    19 min walk - 1.7 km
  • Las Palmas Public Beach
    10 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    63 min drive

Restaurants

  • Ilios | Greek restaurant in Tulum
    8 min walk
  • Rosa Negra Tulum
    11 min walk
  • ARCA
    10 min walk
  • Cenzontle
    13 min walk
  • Casa Banana
    7 min walk

About this property

Tuup Tulum

  • Hotel near Tulum Beach
  • Near Sian Ka'an Biosphere Reserve, Tuup Tulum provides everything you need. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • Smoke-free premises, luggage storage, and outdoor furniture
    • Wedding services and tour/ticket assistance
  • Room features
  • All guestrooms at Tuup Tulum include perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars.

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  • Pet friendly
  • Parking included
8.4 out of 10, Very good, 170 reviews
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Frequently asked questions

Does Tuup Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tuup Tulum?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Tuup Tulum on Nov 24, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tuup Tulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tuup Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Tuup Tulum?

Check-out is at noon.

Where is Tuup Tulum located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. SFER IK and Playa Akun are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tuup Tulum Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, modern, well laid out with that Tulum aesthetic. The staff was super helpful and responsive with the couple of requests that we had and we do appreciate that. The pool is nice, just be good to pack some bug spray. And really cool to have access to Panamera across the road if you don’t have kids 🙂
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Very cute and beach amazing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff made always feel at home
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel…have stayed there twice now. Cute little bungalows right on the beach. Rooms are clean. Staff is nice! And you can enjoy the amenities of the hotel next door!
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Rustic but functional

We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful place
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Old school beach resort, great staff 😬
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, staff, and stay overall. :)
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What stood out was an amazing bed. Nice & firm which is good for lower back issues. The property was cleaned every day The view was beautiful as we were upper floor deluxe & we could see the turquoise sea through the leaves of the palms trees so I felt like I was in a jungle. At night all I could hear was the waves breaking on the beach. The staff were all very friendly & David was our waiter on the beach & looked after us very well. Thank you David
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The pictures are of the hotel across the street. You will be in an annex across the street which is a bit busy and noisy. The hotel plays very loud music at random hours depending on the DJ. The staff was pleasant .
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de Héctor y Sasil , fueron extraordinarios , aparte la ubicación , precio , fue muy confortable mi estancia . No dudaría en regresar .
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, for what i pay, and front desk was incredible amazing , and security was helpful and friendly. So i have nothing to say just a great experience. Overall. I ask 100 questions and they were very kind on giving me directions and advices .
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien dentro del hotel lo único que está mal que sale publicado en la página de expedia como tutu tulum y ya al estar físicamente en el lugar por falta de señal de internet no era posible ubicarlo con ese nombre casi nadie lo conoce así si no como Panamera sería lo unico
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel. Nuestra cabaña en el segundo piso estuvo siempre muy limpia. Tiene un acceso directo a la playa y la vista del balcón es muy linda. El staff fue siempre atento. La regadera tiene la presión del agua muy baja y la luz del baño en el lavabo es demasiado bajita. Todo lo demás superó nuestras expectativas.
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Personnel très sympa et aidant. Bien situé. Ils partagent la plage de l’hôtel panamera. Beaucoup de bruit dans la partie récente de l’hôtel qui est de l’autre côté de la route, une fête jusqu’à tard dans la kit et leur système d’arrivée d’eau qui fait beaucoup de bruit, mais ils ont finit par le couper la nuit donc ils ont trouvé une solution. Mieux vaut prendre une chambre sur la plage! Nous reviendrons avec plaît
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alejandro

Excelentes instalaciones y buena ubicación, cerca hay de todo
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage! Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos! Sinon c'est propre et le personnel est sympathique et serviable.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El Personal es cero profesional y majadero, en especial los meseros y la hostes argentina. No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos. Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal. No vayan a este hotel, la van a pasar muy mal.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cadena de Hoteles es lindisima
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵‍💫😵‍💫 Realmente para el precio y lugar… por favor búsquese otra alternativa No tienen ni tan siquiera café para la mañana Fatal ! No lo recomiendo
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
exelente
Stayed 2 nights in Jun 2023