Title: Holiday Inn Tulum by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Tulum by IHG Tulum's ancient ruins and modern energy await exploration, with public WiFi keeping travelers connected throughout this magical coastal destination ## Photo gallery for Holiday Inn Tulum by IHG ![Exterior - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/46d073cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/1bb575b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/1c330547.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/20ab4301.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Selina Tulum Downtown sits conveniently near Tulum National Park, offering a vibrant atmosphere with public WiFi access. Travelers start their mornings with breakfast before heading out to discover the impressive Mayan Ruins just a short distance away. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Suite, 1 Bedroom (Jungle View) ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/15172356.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Jungle View) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 2 - 1 Twin Bed - City view ### View all photos for Standard Room, 1 King Bed (Jungle View) ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/a87dbb8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Jungle View) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 2 - 1 King Bed - City view ### View all photos for Suite, 1 King Bed (Outdoor Private Pool) ![Suite, 1 King Bed (Outdoor Private Pool)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/3b118616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Outdoor Private Pool) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/2f3d15d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Communications) ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/78102adf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Communications) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds - City view ### View all photos for Standard Room, 1 King Bed, Pool View ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/1370fd5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Pool View 7.4 Good 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/5b6feed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 4 - 1 King Bed - City view ### View all photos for Suite, 1 King Bed, Pool View ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/d1ecc627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Pool View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Pool View ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/269fb014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Pool View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/5ad3cfd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Pool View ![Standard Room, 2 Double Beds, Pool View](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/455ee24d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Pool View 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/15593eab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2024 Premium bedding Select Comfort bed Blackout drapes/curtains - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information) ## About the area Tulum City Center, a neighborhood in Tulum, is home to Holiday Inn Tulum by IHG. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Las Palmas Public Beach are two other places to visit that come recommended. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21316%2C-87.45309&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XjFCbxqeqfniAF8PwbtDxYTK4Fc=) Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 14 min walk \- 1.2 km - ![Tulum Mayan Ruins which includes tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 4 min drive \- 3.9 km - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 6 min drive \- 5.0 km - Dos Aguas Park 14 min walk \- 1.2 km - Cenote Calavera 2 min drive \- 2.2 km ### Getting around - Tulum Intl. Airport (TQO) 45 min drive ### Restaurants - Starbucks 4 min walk - Burger King 5 min walk - Frida’s Tulum 5 min walk - La Regia Tulum 2 min walk - El Capitán 4 min walk ## About this property ### Holiday Inn Tulum by IHG Hotel remodeled in 2024 and located near Tulum National Park Located close to Las Palmas Public Beach and Playa Paraiso, Holiday Inn Tulum by IHG provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), concierge services, and a front-desk safe - Luggage storage, smoke-free premises, and a 24-hour front desk Room features All 108 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. More amenities include: - Select Comfort beds and free cribs/infant beds - Blackout drapes/curtains and window screens - 55-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and desk chairs ## Similar properties ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 425 reviews CA $80 CA $106 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids pool - Parking included 8.8 Excellent 154 reviews CA $86 CA $111 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/101000000/100170000/100160800/100160746/3553b5df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAHATSA' boutique hotel Tulum City Center - Pool - Breakfast included - Pet friendly - Free WiFi 9.2 Wonderful 69 reviews CA $97 CA $123 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=100160746&PinnedHotelID=100160746&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 307 reviews CA $85 CA $140 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/116000000/115410000/115406600/115406584/9adaf5ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 6 reviews CA $101 CA $127 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=115406584&PinnedHotelID=115406584&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 939 reviews CA $40 CA $61 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 646 reviews CA $53 CA $73 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70980000/70975900/70975857/63afd6c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K'uyen Boutique Hotel Zama - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 141 reviews CA $128 CA $160 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=70975857&PinnedHotelID=70975857&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, tapas bar, sports bar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/4637d98b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Tulum Zama - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 459 reviews CA $267 CA $342 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39360000/39353000/39352972/804afb27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Blanco Tulum - Adults Only Tulum City Center - Pool - Breakfast included - Spa - Free WiFi 7.6 Good 247 reviews CA $68 CA $91 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=39352972&PinnedHotelID=39352972&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=107788093,92983826,111918641,100160746,78771341) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site ### Food and drink - Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 to 600 for adults and MXN 250 to 600 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool ### Family friendly - In-room crib - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 2 buildings - 4 floors - Built in 2022 - Renovated entire property - December 2024 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Select Comfort mattress ### Bathroom - Hydromassage showerhead - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Laptop workspace - Mobile key entry - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 3630 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 22 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children - Pet deposit: MXN 3630 per stay - Pet fee: MXN 600 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hotel Bakal Tulum Selina Tulum Downtown Holiday Inn Tulum Downtown Holiday Inn Tulum By IHG Hotel Holiday Inn Tulum By IHG Tulum Holiday Inn Tulum Downtown by IHG Holiday Inn Tulum By IHG Hotel Tulum ## Frequently asked questions ### Does Holiday Inn Tulum by IHG have a pool? ### How much does it cost to stay at Holiday Inn Tulum by IHG? ### Is Holiday Inn Tulum by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Tulum by IHG? ### What time is check-out at Holiday Inn Tulum by IHG? ### Where is Holiday Inn Tulum by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Tulum by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 43 8 - Good 16 6 - Okay 9 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Doria Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms were clean and proper, and staff was super friendly and accommodating. I also liked how walkable this location was to many spots in downtown! As a solo traveler I felt safe the entire time here. ##### Doria Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Albert Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hi! The staff especially Laura at the front desk was very nice and helpful with the little problems we had with our room. We had a room that the door didn’t lock, so everyone could open our door room and come in at anytime. The repair crew were super quick for the repairs and the staff upgraded our room free of charge to accommodate our experience at their hotel. Would recommend. ##### Albert Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jesus Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back! ##### Jesus Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sandra Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/75069fda-f214-4d34-b3e9-46c2fab5109f-1761453287754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bdb261f2-09be-42ce-9fce-c35e53899c18-1761453295281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/edd6890f-ee5d-4b48-b0c6-1edb2a5e158c-1761453457490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cbd7d00f-34e3-48df-ae71-a3fd13af215c-1761453457490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Myrna Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend ##### Myrna Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alicia Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/b95bc477-d217-4a57-90da-b1b6069a5db8-1752716469025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Aniqa Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package. ##### Aniqa Stayed 3 nights in Mar 2025 ### 8/10 Good #### Cynthia A. May 13, 2025 Liked: Staff & service The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay. ##### Cynthia A. Stayed 3 nights in May 2025 ### 8/10 Good #### Renee May 8, 2025 Liked: Cleanliness, staff & service, amenities Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay. ##### Renee Stayed 4 nights in Apr 2025 ### 8/10 Good #### Emile Sep 30, 2025 Liked: Staff & service I like the convenience of the location. Its close by the supermarket and shops. ##### Emile Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Felix Nov 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and bright ##### Felix Stayed 3 nights in Nov 2025 ### 8/10 Good #### Alejandro Sep 12, 2025 Liked: Property conditions & facilities Just to spend the night ##### Alejandro Stayed 1 night in Aug 2025 ### 6/10 Okay #### Javier Nov 30, 2025 Liked: Cleanliness Not a true Holiday Inn, bedding not at standard for a Holiday Inn. Clean, not bad at all but it did not feel like a Holiday Inn. Expedia says there’s 50% off on airport transfers but there’s no service ##### Javier Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Kathi Jan 14, 2026 Liked: Cleanliness, property conditions & facilities Pool was very nice and people in restaurant too. Prices a bit high though. They did not follow up with me properly with my arrival. Proper arrangements were not made FOR transportation. Upon arrival at my room the air conditioning was not working. They did give me another room though. Just a bit frustrating. ##### Kathi Stayed 14 nights in Dec 2025 ### 6/10 Okay #### Qiang Dec 24, 2025 Liked: Cleanliness, amenities Toilet doesn’t flush. It took a bit longer to fix, but it should be checked before guests checking in. ##### Qiang Stayed 1 night in Dec 2025 ### 10/10 Excellent #### James Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice pool. Good internet. Helpful staff. ##### James Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Neghina Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs. ##### Neghina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jorge Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for us This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel. ##### Jorge Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Marco Polo Jan 16, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ambiente e instalaciones ##### Marco Polo Stayed 3 nights in Jan 2026 ### 8/10 Good #### benjamin Dec 27, 2025 Liked: Cleanliness, property conditions & facilities Buena ubicación y buenas instalaciones ##### benjamin Stayed 5 nights in Dec 2025 ### 8/10 Good #### Mauricio Dec 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación y relación calidad/precio ##### Mauricio Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Joseph Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was a nice, clean, new hotel with new pools. It is really nice. ##### Joseph Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Rory Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien ##### Rory Stayed 1 night in Sep 2025 ### 10/10 Excellent #### KARLA LIVIER Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen Hotel Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca ##### KARLA LIVIER Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juan José Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conviene su ubicación ##### Juan José Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Shibari Tulum - Restaurant & Cenote Club](https://www.expedia.ca/Tulum-Hotels-Hotel-Shibari-Tulum.h92418875.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Jungle Villa With Private Pool](https://www.expedia.ca/Tulum-Hotels-Casa-Bejuco.h39211496.Hotel-Information) > > [Maya Tulum by G Hotels](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) > > [Sivana Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Sivana-Tulum.h69306030.Hotel-Information) > > [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > > [Casa Libre](https://www.expedia.ca/Tulum-Hotels-Casa-Libre.h89674526.Hotel-Information) > > [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > > [The Highline Tulum](https://www.expedia.ca/Tulum-Hotels-The-Highline-Tulum.h32143442.Hotel-Information) > > [Alito Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > > [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > > [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > > [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information) > > [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Bungalos Luxury By Lockey](https://www.expedia.ca/Tulum-Hotels-Bungalos-Luxury-By-Lockey.h103642339.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Casa Bohemia Luum Zama Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Bohemia-Luum-Zama-Beach-Club-Access.h109514837.Hotel-Information) > > [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > > [Radhoo Tulum](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > > [Coco Unlimited](https://www.expedia.ca/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > > [Dune Boutique Hotel located at the party zone](https://www.expedia.ca/Tulum-Hotels-Dune-Boutique-Hotel-Tulum-Adults-Only.h12742396.Hotel-Information)