Title: KASA Hotel Parota - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # KASA Hotel Parota Escape to paradise with an outdoor oasis by day and a lively bar scene by night. Discover ancient ruins just steps away. ![Poolside bar](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/6b8e62d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Living room](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/098e9129.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, Kitchen | View from room](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/7548ff3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen, Pool View | Private kitchen](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/14cf71a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View | Living area](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/366e01da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota offers a tropical retreat with continental breakfast, a poolside bar, and an outdoor pool. Unwind in the garden or take advantage of bike rentals to explore nearby attractions like the Temple of Doom. 9.4 Exceptional ## Popular amenities - Breakfast included - Bar - 24/7 front desk - Room service - Housekeeping - Pool ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18238443&PinnedHotelID=18238443&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Luxury Condo, 3 Bedrooms, Kitchen, Pool View | View from room](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/1b4fca75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Condo, 3 Bedrooms, Kitchen, Pool View ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher - 2088 sq ft - 3 bedrooms - Sleeps 7 - 3 King Beds and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/f4ad7955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Kitchen, Pool View ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher - 1614 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Double Sofa Bed ![Luxury Suite, 1 Bedroom, Kitchen, Pool View | Living area](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/b582f321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom, Kitchen, Pool View ### Highlights Furnished balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LED TV - 1313 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Superior Room](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/934f43f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning LED TV Premium bedding Ceiling fan Hair dryer Private bathroom Bathrobes - 312 sq ft - Sleeps 2 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/140bfef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View ### Highlights Balcony Private pool Air conditioning Free cribs/infant beds Kitchen LED TV 2 bedrooms Premium bedding - 2892 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Double Sofa Bed ![Studio, Kitchen](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/d505f401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Kitchen ### Highlights Balcony Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Premium bedding Ceiling fan - 549 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Penthouse, 1 Bedroom, Private Pool | Terrace/patio](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/666ef666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 Bedroom, Private Pool 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - 2381 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Balcony view](https://images.trvl-media.com/lodging/19000000/18240000/18238500/18238443/20223fc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View ### Highlights Balcony Private pool Air conditioning Free cribs/infant beds Kitchen LED TV 3 bedrooms Premium bedding - 3455 sq ft - 3 bedrooms - Sleeps 7 - 3 King Beds and 1 Double Sofa Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/1d3409bd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,002 reviews CA $725 CA $725 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=588e3429-5da0-4038-b100-4edbdd3efc5f&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - 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Pool - Pet-friendly - Parking included - Free WiFi CA $98 CA $122 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=588e3429-5da0-4038-b100-4edbdd3efc5f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-KASA-Hotel-Parota.h18238443.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-KASA-Hotel-Parota.h18238443.Hotel-Information) ## About the area Located near the beach, KASA Hotel Parota is in Zama, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Cenote Cristal. Playa Paraiso is another place to visit that comes recommended. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20197%2C-87.46191&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PPK49eZyQ2FrsP3B-U78JHAftok=) Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780 ### What's nearby - Tulum National Park - 4 min drive - 3.5 km - Las Palmas Public Beach - 7 min drive - 5.0 km - Playa Paraiso - 8 min drive - 5.7 km - Tulum Mayan Ruins - 9 min drive - 6.0 km - Temple of Doom - 9 min drive - 4.6 km ### Getting around - Tulum Intl. Airport (TQO) - 42 min drive ### Restaurants - ‪Jasmine - ‬14 min walk - ‪Coco Cafe - ‬14 min walk - ‪Mercado Tulum - ‬12 min walk - ‪La Cocina Del Pueblo - ‬11 min walk - ‪Rossina - ‬9 min walk ## About this property ### KASA Hotel Parota Hotel near Temple of Doom Located close to Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota provides free continental breakfast, a poolside bar, and a terrace. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks include: - An outdoor pool and a children's pool - Free self parking - A free area shuttle, bike rentals, and a reception hall - A 24-hour front desk, concierge services, and multilingual staff Room features All guestrooms at KASA Hotel Parota boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![Private beach, white sand, free beach cabanas, sun loungers](https://images.trvl-media.com/lodging/24000000/23430000/23427500/23427460/6d86caec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alquimia Hotel Boutique Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 8.8 Excellent 89 reviews CA $65 CA $83 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=23427460&PinnedHotelID=23427460&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/a73ec756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ TULUM Zama - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 80 reviews CA $76 CA $96 total includes taxes & fees Oct 30 - 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Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 353 reviews CA $195 CA $241 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ![Bathroom sink](https://images.trvl-media.com/lodging/5000000/4520000/4515800/4515733/7ddf95b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulik - Adults Only Zona Hotelera - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 871 reviews CA $345 CA $422 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=4515733&PinnedHotelID=4515733&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Loft, 1 King Bed, Ocean View | View from room](https://images.trvl-media.com/lodging/2000000/1510000/1500600/1500531/f512363a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papaya Playa Project, Tulum, a Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 8.0 Very good 364 reviews CA $596 CA $756 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=1500531&PinnedHotelID=1500531&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Villa | Terrace/patio](https://images.trvl-media.com/lodging/103000000/102820000/102817300/102817264/bc3e0133.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuun Taak Tulum Tulum - Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 18 reviews CA $86 CA $108 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=102817264&PinnedHotelID=102817264&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free area shuttle up to 5 km - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Children's pool - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Free area shuttle - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Outdoors - Beach loungers - Beach towels - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Built in 2017 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 232 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Kasa Hotel Residences Tulum Kasa Hotel Residences KASA Hotel Parota Tulum KASA Parota Tulum KASA Parota Kasa Hotel + Residences KASA Hotel Parota Hotel KASA Hotel Parota Tulum KASA Hotel Parota Hotel Tulum ## Frequently asked questions ### Does KASA Hotel Parota have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is KASA Hotel Parota pet-friendly? > No, pets are not allowed at this property. ### How much is parking at KASA Hotel Parota? > Self parking is free at this property. ### What time is check-in at KASA Hotel Parota? > Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. ### What time is check-out at KASA Hotel Parota? > Check-out is at noon. ### Does KASA Hotel Parota provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 232 per vehicle applies. ### Where is KASA Hotel Parota located? > Located in Zama, this hotel is 2.2 mi (3.5 km) from Temple of Doom and 2.9 mi (4.7 km) from Tulum Mayan Ruins. Cenote Cristal and Playa Paraiso are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## KASA Hotel Parota Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 301 8 - Good 63 6 - Okay 12 4 - Poor 8 2 - Terrible 10 ### 10/10 Excellent #### Erode Feb 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and amazing hotel, very clean, room service available, very safe and secure area. ##### Erode ### 10/10 Excellent #### Jovita Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Impressive ##### Jovita ### 10/10 Excellent #### Ashura Jul 19, 2022 Bbb ##### Ashura Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### cheyenne Sep 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Z ##### cheyenne Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### Susan Apr 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too. ##### Susan Stayed 4 nights in Apr 2022 ### 10/10 Excellent #### Verified traveller Apr 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kasa Kuyen Vi ble flyttet til Kasa Kuyen da de hadde skiftet eiere elns? Litt vanskelig å finne hotellet, men når vi først kom dit var alt perfekt. Superfine og rene rom. Hyggelig personale. Fint hotell og frokostområde. Frokosten var deilig - du kunne velge fra meny hver dag. Gratis parkering. Litt lite basseng, og ingen solsenger, men vi hadde ikke planer om å ligge ved bassenget uansett. Merk, det er mye mygg ettersom det ligger i et frodig område, så ta med myggspray. ##### Verified traveller Stayed 5 nights in Apr 2022 ### 4/10 Poor #### Armias Mar 20, 2022 Disliked: Staff & service, property conditions & facilities The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute. ##### Armias Stayed 4 nights in Mar 2022 ### 4/10 Poor #### Bryony Mar 14, 2022 Liked: Cleanliness Disliked: Staff & service, amenities We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out. ##### Bryony Stayed 8 nights in Feb 2022 ### 10/10 Excellent #### Tierra Mar 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again. ##### Tierra Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### nicholas Mar 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful. ##### nicholas Stayed 5 nights in Feb 2022 ### 10/10 Excellent #### Cecilie Mar 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cecilie Stayed 4 nights in Feb 2022 ### 4/10 Poor #### Kham Feb 12, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Surprided ##### Kham Stayed 2 nights in Feb 2022 ### 8/10 Good #### David Feb 11, 2022 Liked: Cleanliness, staff & service, amenities We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system. ##### David Stayed 1 night in Feb 2022 ### 8/10 Good #### David Jan 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm. ##### David Stayed 1 night in Jan 2022 ### 8/10 Good #### Verified traveller Jan 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tive alguns problemas, como chegar no hotel e não ter energia elétrica, ou seja, sem ar condicionado e sem banho, luz, Wi-Fi , o bairro todo estava sem energia . ##### Verified traveller Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Adi Sela Jan 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Adi Sela Stayed 2 nights in Jan 2022 ### 8/10 Good #### Chiamaka Jan 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Chiamaka Stayed 5 nights in Feb 2021 ### 8/10 Good #### James Jan 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### James Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Michaela Dec 31, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, friendly staff, very nice rooms ##### Michaela Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### STEPHANIE Dec 30, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved everything about the hotel. The only dislike was we couldn’t really utilize the pool. The water was super cold. ##### STEPHANIE Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller Dec 30, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Verified traveller Stayed 4 nights in Jan 2021 ### 10/10 Excellent #### Drew Dec 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Drew Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Madison Dec 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities The rooms and property were amazing!! Definitely recommend. ##### Madison Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Percy D. Dec 21, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great except the new construction around the property. ##### Percy D. Stayed 5 nights in Dec 2021 ### 8/10 Good #### Thiara Ramirez Dec 15, 2021 ##### Thiara Ramirez Stayed 3 nights in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Hotel Cabañas Tulum Beach Hotel & Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Cabanas-Tulum-Beach-Hotel-Spa.h3263398.Hotel-Information) > > [Hotel Panamera](https://www.expedia.ca/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Nest Tulum](https://www.expedia.ca/Tulum-Hotels-Nest-Tulum.h42607249.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Layla Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)