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Hotel Tulum Iguanas

3.0 star property
Travelers explore the nearby Tulum Mayan Ruins before returning to relax in a peaceful garden setting or take a refreshing dip in the outdoor pool

Choose dates to view prices

Hotel Tulum Iguanas is near the Tulum Mayan Ruins. Guests enjoy breakfast before exploring or relaxing in the serene garden. The outdoor pool offers a perfect cool-down spot, while in-room WiFi and tour assistance make planning daily adventures simple.

Reviews

3.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

  • 215 sq ft
  • Sleeps 5
  • 3 Double Beds
  • Free WiFi

Basic Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Tulum City Center, a neighborhood in Tulum, is home to Hotel Tulum Iguanas. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Av. Tulum entre Coba Sur y Escorpion, Tulum, QROO, 77780

What's nearby

  • Jaguar Park
    Jaguar Park
    14 min walk - 1.2 km
  • Tulum National Park
    Tulum National Park
    6 min drive - 3.9 km
  • Dos Aguas Park
    14 min walk - 1.2 km
  • Cenote Calavera
    3 min drive - 2.2 km
  • Hospital de Tulum
    4 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Starbucks
    3 min walk
  • Tacos y tortas el tio
    4 min walk
  • La Coqueta
    1 min walk
  • Papaya Pizza & Co
    3 min walk
  • Botánica Garden Café
    4 min walk

About this property

Hotel Tulum Iguanas

Hotel near Tulum Mayan Ruins
At Hotel Tulum Iguanas, you can look forward to free breakfast, a terrace, and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), 1 meeting room, and a computer station
  • A front-desk safe and tour/ticket assistance
Room features
All guestrooms at Hotel Tulum Iguanas include perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and bathrobes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, refrigerators, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 20.0 per day

Cribs (infant beds) are available for MXN 12.0 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 10.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 12.0 per stay
  • Rollaway bed fee: MXN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts cash

Frequently asked questions

Does Hotel Tulum Iguanas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Tulum Iguanas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tulum Iguanas?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Tulum Iguanas?

Check-out is at 11 AM.

Where is Hotel Tulum Iguanas located?

Located in Tulum City Center, this hotel is 0.7 mi (1.1 km) from Dos Aguas Park and 1.6 mi (2.6 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Hospital de Tulum are also within 1 mi (2 km).

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Reviews

Hotel Tulum Iguanas Reviews

3.4

3.2

Cleanliness

7.4

Location

3.6

Staff & service

2.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 7 out of 10 reviews

Reviews

Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So close nature!

Beautiful garden. Very quiet facility. Great staff. Best location.
Stayed 7 nights in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Besviken

Stark lukt av fuktighet i alla rum. Hotellet ligger på av. tulum som är dåligt belyst. Gången till alla rum är full av gamla saker, möbler i dåligt skick. Själv skulle aldrig rekommendera hotellet. Det behövs fräscha upp. Bemötande var mycket trevligt. Jag och mina vänner fick ta i ett annat hotell som låg i närheten. Så vi bodde aldrig i hotellet.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you value convenience over comfort its OK

Great location!, but that's about it, at the beginning I thought the place was abandoned, no sight of people and a tad dusty, knocked at the door and the bell boy comes in, even though I checked In at 16:00 there was no receptionist, so the "bell boy" checked us in (it was a bit frustrating since he did not have access to the computer and had no Idea about our reservation). The room was ok a twin bed (old and not so comfortable mattress and dirty linens at the back and a single broken bed at the front (didn't used it), but I did perceive the overall lack of maintenance (we had a window without a glass, leakages on the tap and shower) and very very old and damaged furniture (no place to hang or store stuff). Then the owner/manager...what a character!, a Chilean expat that was more into charging more money for the stay than to really manage the place or give useful tips, once she starts speaking It was very difficult to stop her nonsense, she was friendly but in an awkward and uncomfortable way (this is my own perception). Overall my stay was OK since I was out most of the day but nothing to write home about, at 220 USD for nights and that service I felt a little ripped off. If you mind convenience over comfort this is your place the hostel is within walking distance from downtown a 20 min ride to the beach and Archeological Site, has a 7-Elven just next to it, also the Shuttle Stop, I might add that I saw several people with problems with their onlinereservation
Stayed 3 nights in Dec 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, trato decepcionante.

Decepción total! Hotel sucio, maloliente, trato humillante... Llegamos a hacer el check-in, y a pesar de que la reserva estaba pagada, nos negaron que la hubieran recibido. Después reconocieron que sí, pero habíamos de pagar más. Alternativamente, nos ofrecieron ir a dormir a unas hamacas que tienen cerca de la playa. Cuando conseguimos la habitación (otros clientes no lo consiguieron), el sitio resultó ser horrible: los baños olían terriblemente mal, no había agua caliente. En fin, experiencia muy mala.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Lea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel.

This hotel was just not clean: stains on towels and sheets, bathroom tiles hadn't been cleaned in a while, if ever. The screens on the windows had holes. The pool outside is a joke (very small). The woman who owns the place was shameless about telling us she cares more about taking care of the garden than the rooms. She was constantly negotiating with people because they were unhappy as they checked in. The man at the reception was nice and helped us when the first room they had us in didn't have any water (they gave us another room), gave us other towels when I asked for some (hoping they would be cleaner, they were not) but the place in general was not welcoming and I refused to eat any food that came from this hotel.
Stayed 4 nights in Dec 2017
Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Te cobran doble

Pésima me cobraron en línea y cuando llegue el hotel y me di cuenta del cobro en línea cuando revise mi estado y esta pésimo no lo recomiendo no vayan a ese hotel horrible experiencia
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff unfriendly and rude

Staff had No knowledge of the concept of Expedia and prepaying. Tried to give out room away after we wouldn't pay rate increase. Nasty, dirty, and unsafe. Do not stay here!
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

no habia agua y gas para calentar el agua

no habia agua y gas para calentar el agua, esto a pesar de todo no fue mala la atencion pero no tener agua es un gran problema.
Stayed 14 nights in Nov 2017
Verified

2/10 Terrible

Ash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont ever go - Terrible Experience - Dirty room

Room was full of dust. Totally dirty, I asked for other room, that was horrible too. Bathroom is aweful, no hot water. No provision of shampoo or towel. Worst Experience in a hotel ever. So many things to complain. Please don't go.
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel abandonado y lugubre.

Solo pudimos soportar una noche de las tres contratadas. Al haber pagado todo antes de ingresar por Hpteles.com no pudimos solicitar reintegro alguno. Espero que este comentario sirva para que otros pasajeros no caigan en el error de contratar sus servicios. Poco control de Hoteles.com de la veracidad de las imagenes promocionales de lugar. Muy desactualizadas. Se ve que en algun momento ha sido mantenido, no es el caso de su situacion actual. Me gustria ser contactado por alguien responsable de Hoteles.com para ver la posibilidad de que me reintegren las dos noches no usadas o las tres noches aplicadas como descuento. Fue un fiasco total. No tuve manera de contactar a Hoteles.com hasta ahora ya que solo hay acceso via telefono y no contaba con el. Debieran tener un contacto via correo electronico deswde la app para plantear los problemas en el momento en que ocurren y no tener que esperar a haber hecho el check-out. Espero estos comentarios les sean de utilidad. He usado mucho la aplicacion de Hoteles.com, de acuerdo a como me resulte esta experiencia vere si continuo haciendo uso o busco otra aplicacion que me de mas respaldo y evite sorpresas. Llegar a un lugar, encontrarse con que nada es como uno pretende y no poder hacer nada (por lo avanzado del horario) es sentirse cautivo de una situacion que puede malograr unas vacaciones.