Title: Hotel Casa Tortuga Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Tortuga Tulum Cenotes Park Inclusive Travelers explore the natural wonders of Tulum National Park before returning to Hotel Casa Tortuga for evenings of entertainment beneath star-filled skies ![Ecotours](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/e2561da5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/2d6e9bf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/16258936.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/157f0394.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/abdcb627.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa Tortuga Tulum Cenotes Park Inclusive sits near Tulum National Park, where nature beckons. Guests can join kayaking trips and ecotours during the day, then unwind in the outdoor pool with its lazy river or take a peaceful stroll through the garden. VIP Access 8.6 Excellent ## Popular amenities - All-inclusive - Bar - Breakfast available - Pool - Parking included - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Double Room - Adults only](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/46a7f375.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Adults only ### Highlights Air conditioning Mini-fridge Plasma TV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom Digital channels - 269 sq ft - Sleeps 2 - 1 King Bed ![Basic Studio](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/d818cdfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio 8.0 Very good 2 reviews ### Highlights Air conditioning Kitchenette Mini-fridge Plasma TV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![Superior Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/f469d00f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Plasma TV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom Digital channels - Sleeps 4 - 2 Double Beds ![1 bedroom, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/45b6103a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed ### Highlights Air conditioning Mini-fridge Plasma TV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom Digital channels - Sleeps 2 - 1 King Bed ![Comfort Suite](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/3e7b05eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Air conditioning Mini-fridge Dining table Plasma TV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Deluxe Suite](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/b3101267.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Air conditioning Mini-fridge Dining table Plasma TV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - 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Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 530 reviews CA $485 CA $485 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cfc0d954-5591-4d91-a8c0-4b1805f28415&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 274 reviews CA $65 CA $115 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cfc0d954-5591-4d91-a8c0-4b1805f28415&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cenote-Casa-Tortuga-Tulum.h39996156.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cenote-Casa-Tortuga-Tulum.h39996156.Hotel-Information) ## About the area Tulum is home to Hotel Casa Tortuga Tulum Cenotes Park Inclusive. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Cenote Tortugas and Tulum National Park. Don't miss out on a visit to Xel-Há Park. Kayaking, snorkeling, and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.28268%2C-87.39014&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HvG1y0u6JEEeZFjk8TdKsK8pFHA=) Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780 ### What's nearby - Tulum National Park - 3 min drive - 3.2 km - Cenote Manatí - 5 min drive - 4.3 km - Soliman Bay - 6 min drive - 4.3 km - Xel-Há Park - 6 min drive - 7.5 km - Tulum Mayan Ruins - 9 min drive - 11.3 km ### Getting around - Tulum Intl. Airport (TQO) - 57 min drive ### Restaurants - ‪Chula Vista - ‬8 min drive - ‪Xula Vista Restaurant - ‬8 min drive - ‪Seaside Grill - ‬5 min drive - ‪World Cafe - ‬5 min drive - ‪Restaurante El Crucero - ‬6 min drive ## About this property ### Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel near Tulum National Park Located close to Cenote Tortugas, Hotel Casa Tortuga Tulum Cenotes Park Inclusive provides a terrace, 2 coffee shops/cafes, and a garden. Adventurous travelers may like the ecotours at this hotel. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar. Other perks include: - 2 outdoor pools along with sun loungers - Free self parking - Cooked-to-order breakfast (surcharge), smoke-free premises, and tour/ticket assistance Room features All guestrooms at Hotel Casa Tortuga Tulum Cenotes Park Inclusive feature comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Showers and shampoo - 60-cm plasma TVs with digital channels - Wardrobes/closets, mini fridges, and ceiling fans ### All-inclusive details All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 617 reviews CA $31 CA $45 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 74 reviews CA $93 CA $116 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 52 reviews CA $82 CA $104 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.6 Excellent 148 reviews CA $84 CA $106 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/f6fd5e97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - 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Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 561 reviews CA $62 CA $80 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 274 reviews CA $65 CA $115 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 377 reviews CA $65 CA $87 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 350 for adults and MXN 350 for children - 2 coffee shops/cafes - 2 restaurants - A bar/lounge ### Things to do - 2 outdoor pools - Ecotours ### Family friendly - 2 outdoor pools - Mini-fridge ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (once per stay) - Tour and ticket assistance ### Outdoors - Garden - Outdoor entertainment area - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Humane treatment of captive wild animals - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 60-cm plasma TV with digital channels ### Food and drink - Mini-fridge ### More - Air conditioning - Ceiling fan - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 20 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 350 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 20 years old This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Cenote Casa Tortuga Tulum Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum ## Frequently asked questions ### Does Hotel Casa Tortuga Tulum Cenotes Park Inclusive have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–10:00 PM. ### How much does it cost to stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Tortuga Tulum Cenotes Park Inclusive on Oct 3, 2025 start from CA $92.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tulum-Hotels-Cenote-Casa-Tortuga-Tulum.h39996156.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Casa Tortuga Tulum Cenotes Park Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Casa Tortuga Tulum Cenotes Park Inclusive? > Self parking is free at this property. ### What time is check-in at Hotel Casa Tortuga Tulum Cenotes Park Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Casa Tortuga Tulum Cenotes Park Inclusive? > Check-out is at 11:00 AM. ### Are there all-inclusive benefits at Hotel Casa Tortuga Tulum Cenotes Park Inclusive? > Some rate plans available at this property are all-inclusive. ### Where is Hotel Casa Tortuga Tulum Cenotes Park Inclusive located? > Situated in Tulum, this hotel is 0.4 mi (0.7 km) from Cenote Tortugas and 3.1 mi (5 km) from Tulum National Park. Xel-Há Park and Tulum Mayan Ruins are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Tortuga Tulum Cenotes Park Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Amenities ### 8.4 Staff & service ### 9.2 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 32 8 - Good 9 6 - Okay 6 4 - Poor 2 2 - Terrible 3 ### 10/10 Excellent #### Ana Itzel Sep 27, 2025 Liked: Cleanliness, property conditions & facilities Muy bonito ##### Ana Itzel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### dolores Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar fantástico,,volvería a hospedarme ahí está a unos kilómetro de Tulum,personal amable muy buen servicio ![](https://a.travel-assets.com/ugc/hotel-reviews/0cdeba0a-c260-4a1d-9420-f1fefb51d961-1755301761952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57923966-cc6f-4a2b-9d94-63fa9ad4df44-1755301761815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3562c6d1-257d-4c4e-9008-a75c642c445a-1755301761965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01b302eb-5aeb-44b6-bcda-033a8c21c7cf-1755301761907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### dolores Stayed 2 nights in Aug 2025 ### 8/10 Good #### Lizbeth Cortes Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Hotel Casa Tortuga was wonderful. The staff was kind and it's a clean place. ![](https://a.travel-assets.com/ugc/hotel-reviews/a9852ffc-3c83-411c-a0ac-ddc112ce300d-1754871892793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aceb6e0e-8c06-4875-9a42-9ca95c16df5b-1754871893405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba56eff3-dae1-413a-9320-e381a00e61ab-1754871893081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f6d8c315-6150-4051-ba07-16252c46c297-1754871893404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lizbeth Cortes Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Francisco Aug 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena la experience ##### Francisco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ROBERTO VALENCIA Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities EL SERVICIO Y LA SEGURIDAD DEL LUGAR, AMABLES Y ATENTOS. ##### ROBERTO VALENCIA Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Gicel Jul 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/1963d375-6642-4a6b-bfea-f2caa31b7e69-1752885556701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e50dfff7-2079-4026-be9c-3c6d3cbb2f9f-1752885552064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7ea9f4a-10df-471d-9e72-563b2bd0bbff-1752885555808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gicel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Karina Yadira Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Karina Yadira Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Phillip Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum. ##### Phillip Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Cesar Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, great pool, and walkable to the cenotes entrance that was included in your stay. We will absolutely stay there again and very much recommend to everyone to stay there very much. ![](https://a.travel-assets.com/ugc/hotel-reviews/2bd80f1a-c8d9-496d-90ac-3778b979a42e-1745675211309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/02000840-7b7d-422d-bf7b-333c87f4ae4c-1745675211295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cesar Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Roberto Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing ##### Roberto Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### LeChat Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Leí diferentes opiniones,pero en lo personal el hotel fue bueno, no es muy moderno,pero para mi fue muy comodo junto con su alberca. Pero los cenotes me encantaron,ignoro porque dicen que parece un balneario, será por la cantidad de gente que va, pero tienen mucho personal que esta cuidando los cenotes y eso me gusta. Lo que pueden hacer es llegar desde que abren y disfrutar desde temprano. ![](https://a.travel-assets.com/ugc/hotel-reviews/3e30792e-7576-46f2-be32-c3a9ea905129-1756158511348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cenote Dorca](https://a.travel-assets.com/ugc/hotel-reviews/b21f1b7e-5d7e-4626-9d76-0a480488dbd6-1756158511232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a37f32c8-f753-470d-b5ae-e31ed060621f-1756158510585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/926f998b-716a-43c1-8c32-6c3fd055ae27-1756158511428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LeChat Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Julieta May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful, new hotel, tucked in back of Cenotes Park, which visit is included with stay. Marvelous experience. Beautiful pool, very quiet. Near Tulum and many other cenotes and Mayan sites. ##### Julieta Stayed 1 night in May 2025 ### 8/10 Good #### LUZ ELENA Jul 26, 2025 Liked: Cleanliness, staff & service, amenities El Sky no estaba pagado jejeje y la regadera no dispensaba el agua caliente constantemente solo duraba intérnalos de 2 a 3 minutos todo lo demás recorrido en cenotes 10 de 10 guías el agua etc, muy espectacular los señores y cuevas subterráneas. ##### LUZ ELENA Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ericka Jul 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful place and the rooms are amazing! ##### Ericka Stayed 3 nights in May 2023 ### 10/10 Excellent #### norma Dec 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es la mejor experiencia cuando voy a tulum regresaria siempre ##### norma Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Sunil Aug 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Please don’t book this hotel I have the hotel but when I go to the room back door doesn’t lock I mention to the office the says 15 minutes he fixed after 10 minutes later he says I can’t fixed I ask him refund he don’t want to do that and he told me upgrade better room extra money he charged me $75 and I go the another room . The bedroom window is not lock night time nobody on the office you can’t contact them and very scary I left the hotel and call taxi and and I left the room I wasted my money time he should refund horrible place Expedia and other booking services please remove from website to this hotel ##### Sunil Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kevin Mar 3, 2024 Liked: Property conditions & facilities The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay. ##### Kevin Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Eduardo Jorge Aug 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnífica opción de hospedaje en Tulum Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable. ##### Eduardo Jorge Stayed 1 night in Jul 2023 ### 6/10 Okay #### Verified traveller Jan 13, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \-The close proximity to the cenotes was great and they include access to one Cenote and they give a discount for the 4 Cenote tour. The price of the hotel for the area is good especially when your friends are getting married at dreams tulum which costs 400$ USD/night. —The dogs barking all night is the main problem (loud barking dogs all night long)and also being so far from town. -You can stand on the side of the road and flag down a collictivo (shuttle van) for 25$ Mexican. If you take taxis in this area they will cost you around 300-500$ MXN that is very expensive. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Marilyn Jul 29, 2025 ##### Marilyn Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alejandra Jul 21, 2025 ##### Alejandra Stayed 1 night in Jul 2025 ### 8/10 Good #### Raul Jul 9, 2025 ##### Raul Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Brianna Jul 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Brianna Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Alejandro May 26, 2025 ##### Alejandro Stayed 1 night in May 2025 ### 10/10 Excellent #### José Antonio May 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hermoso departamento y súper limpio sin duda volvería ahí solo como recomendación pondría parrillas para poder cocinar. La alberca increíble me encantó. ##### José Antonio Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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