Title: Biwa Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=21274559&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwa Tulum Travelers soak up sun at the outdoor pool and take in rooftop views before heading out to explore nearby Mayan ruins in Tulum's relaxed setting ## Photo gallery for Biwa Tulum ![Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers - Biwa Tulum (Tulum)](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/db39903d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining - Biwa Tulum (Tulum)](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/aef96267.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Biwa Tulum (Tulum)](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/cb84087d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Biwa Tulum (Tulum)](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/46f4a6af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 2 Bedrooms, City View - Biwa Tulum (Tulum)](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/67d39567.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwa Tulum is the perfect base for exploring the nearby Temple of Doom. Enjoy excellent views from the rooftop and relax on comfortable sun loungers by the outdoor pool. Start your day with a cooked-to-order breakfast and keep up your fitness routine at the gym. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Double Room, 1 King Bed, City View ![Standard Double Room, 1 King Bed, City View](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/986f3f5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, City View 10.0 Exceptional 2 reviews - City view - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room, Multiple Beds, Accessible, City View ![Deluxe Twin Room, Multiple Beds, Accessible, City View](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/de9d70db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Multiple Beds, Accessible, City View 9.0 Wonderful 2 reviews - City view - 301 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Junior Suite, 2 Bedrooms, City View ![Junior Suite, 2 Bedrooms, City View | Living area](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/671d0558.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms, City View 10.0 Exceptional 1 review - City view - 645 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Suite Junior ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/ba5f7b56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 645 sq ft - Sleeps 4 ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 11 reviews CA $99 CA $124 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 14 reviews CA $175 CA $216 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 739 reviews CA $537 CA $654 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Down comforters, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16180000/16173300/16173295/a69eb84a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,004 reviews CA $644 CA $779 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 326 reviews CA $179 CA $249 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 347 reviews CA $97 CA $153 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Outdoor pool](https://mediaim.expedia.com/lodging/124000000/123340000/123332500/123332416/96a538a0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nevana Luxury Villas by La Zebra Tulum - Pool - Parking included - Free WiFi - Air conditioning CA $409 CA $499 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Tulum-Hotels-Nevana-Luxury-Villas-By-La-Zebra.h123332416.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41510000/41502100/41502088/c14eca50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 141 reviews CA $287 CA $393 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42520000/42519400/42519314/8f28aa93_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Bardo Tulum City Center - Pool - Breakfast included - Spa - Pet friendly 9.6 Exceptional 439 reviews CA $295 CA $379 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/b3c1d380_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 393 reviews CA $257 CA $315 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d048e7f9-bcfe-440a-bfc0-70c340dd8c59&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Biwa-Tulum.h21274559.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Biwa-Tulum.h21274559.Hotel-Information) ## About the area Located in Tulum City Center, a neighborhood in Tulum, Biwa Tulum is near a metro station and near theme parks. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Gran Cenote. Don't miss out on a visit to Xel-Há Park. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21541%2C-87.45927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZTyIUnSdq3OwFP5Ir43LfifuvBM=) Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 3 min drive \- 2.1 km - Dos Aguas Park 8 min walk \- 0.7 km - Hospital de Tulum 14 min walk \- 1.2 km - Cenote Calavera 2 min drive \- 1.8 km - Hunab Lifestyle Center 2 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) 91 min drive ### Restaurants - Akuma Tiger Sushi 4 min walk - El Asadero 2 min walk - Mestixa 3 min walk - Sa’za 5 min walk - Caribe Swing 5 min walk ## About this property ### Biwa Tulum Upscale hotel near Tulum Mayan Ruins Located close to Temple of Doom and Playa Paraiso, Biwa Tulum provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a gym and a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool along with sun loungers - Free self parking - Local cuisine breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Beach towels, concierge services, and a front-desk safe Room features All guestrooms at Biwa Tulum feature thoughtful touches such as air conditioning and separate dining areas, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 49-inch Smart TVs with cable channels - Separate dining areas, microwaves, and free infant beds ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 951 reviews CA $51 CA $73 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids pool - Parking included 8.6 Excellent 175 reviews CA $86 CA $184 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100420000/100410600/100410585/169e6b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calea Tulum Zama - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 45 reviews CA $51 CA $69 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=100410585&PinnedHotelID=100410585&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 464 reviews CA $84 CA $110 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 683 reviews CA $64 CA $86 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 347 reviews CA $97 CA $153 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106340000/106331900/106331826/3c08e144.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NHOA TULUM APARTHOTEL by Maya PM Zama - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 44 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=106331826&PinnedHotelID=106331826&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/d5ea84b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xscape Tulum Tulum City Center - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 550 reviews CA $54 CA $70 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite with King Bed Terrace and Garden](https://images.trvl-media.com/lodging/45000000/44130000/44125800/44125737/315e157c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Agape Boutique Hotel Tulum City Center - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 228 reviews CA $121 CA $171 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=44125737&PinnedHotelID=44125737&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/b64ba108.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turquoise Tulum Hotel La Veleta - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 155 reviews CA $57 CA $74 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21274559,16455930,111918641,100410585,92983826) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Weekday local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 15 per person - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals - Billiards/pool table - Gym - Outdoor pool ### Family friendly - In-room crib - In-room microwave - Outdoor pool - Separate in-room dining area ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Beach towels - Pool loungers - Rooftop terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Elevator (35 inch wide door) - Front entrance ramp - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible van parking ### More - 1 building - 3 floors - Banquet hall - Built in 2017 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch smart TV with cable channels - iPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Minibar - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.00 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately USD 8 to 15 per person - Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 25.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Biwa Tulum Hotel Biwa Hotel Biwa Tulum Hotel Biwa Tulum Tulum Biwa Tulum Hotel Tulum ## Frequently asked questions ### Does Biwa Tulum have a pool? ### How much does it cost to stay at Biwa Tulum? ### Is Biwa Tulum pet-friendly? ### How much is parking? ### What time is check-in at Biwa Tulum? ### What time is check-out at Biwa Tulum? ### Does Biwa Tulum provide a shuttle to the airport? ### Where is Biwa Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Biwa Tulum Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 147 8 - Good 55 6 - Okay 7 4 - Poor 6 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### AH FOON Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and friendly staff. ##### AH FOON Stayed 3 nights in Jan 2026 ### 8/10 Good #### Oscar Jan 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very cleat the rooms are news the staff are great too, the food is really great the reception alway are ready to attend ##### Oscar Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Marguerite Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Tulum Loved my room Great layout with plenty of room for luggage and moving around. Very clean. Comfortable bed and pillows. Lovely pool and roof top bar with sitting area Walking distance to the main shopping and restaurant area Friendly and helpful staff Would definitely stay again ##### Marguerite Stayed 1 night in Feb 2025 ### 10/10 Excellent #### David Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great deal Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value! ##### David Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Matthew Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have been at the biwa 4 or 5 times now. Always great and a lovely staff! ##### Matthew Stayed 11 nights in Jun 2024 ### 8/10 Good #### Nicole Mar 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud. ##### Nicole Stayed 12 nights in Feb 2024 ### 8/10 Good #### Deon Mar 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Back at Biwa! This was my 2nd time staying here, and I really like the hotel and service. However, I was a little disappointed this time around. I specifically rebooked this hotel , not only because of the freat location, modernity of the rooms, and service, but also because of the refrigerator/mini kitchen area. It's extremely important thar I have a fridge to keep my beverages cold and to store leftover food. The fridge in this room did not get cold at all and I had to throw out my food. Also, the TV would not function and even the front desk girl couldn't get it working. However, the clerk spoke with the manager and they compensated us with courtesy bikea for the duration of our stay. I will definitely stay at BIWA again when i revisit! ##### Deon Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Job Jul 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Was a great hotel to stay ##### Job Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Paul Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would stay again ##### Paul Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good value for money ##### Verified traveller Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Jared Aug 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Happy with our stay, everything as expected. ##### Jared Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Ekaterina Aug 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a really great time at Biwa, stuff is super friendly! Rented bikes there and there is a good cafe just in the same building. Amazing location and rooms have air conditioning! ##### Ekaterina Stayed 4 nights in Jul 2022 ### 8/10 Good #### Philip Aug 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Front desk personal were wonderful, from check in , to answering questions, to check out. ##### Philip Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Ofelia Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Ofelia Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### George Feb 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room and staff were great. Television was a bit difficult to mange but that was minor. Overall we enjoyed our stay. ##### George Stayed 1 night in Feb 2023 ### 8/10 Good #### Brian Jul 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was spacious with king size bed ,clean has a ground floor pool and rooftop area. Would recommend ##### Brian Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Jessica Jan 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Really nice rooma and staff. Close to restaurants. A bit noisy from street, but earplugs helped, so slept well. ##### Jessica Stayed 15 nights in Dec 2022 ### 10/10 Excellent #### Nicolette Apr 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again! ##### Nicolette ### 10/10 Excellent #### rohit Feb 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel met all our needs. Excellent. Thanks. ##### rohit Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Edith Oct 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors. ##### Edith Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Gordon Dec 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Staff consistently went above and beyond .... Get this. The hotel is brand new and gorgeous, and it was a bit noisy from street noise, so I discussed this with Harold the owner (great guy) and his amazing assistant manager Denise. They are going to replace the brand new windows with triple pane glass to totally eliminate any outside noise. We travel a lot and this is one of the most enjoyable experiences ever and the hotel is gorgeous. Tremendous attention to details. ##### Gordon Stayed 4 nights in Dec 2017 ### 6/10 Okay #### Michael Apr 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The check in process was not handled well. We got in late only to find the power out and no one to check us in. ##### Michael Stayed 7 nights in Mar 2023 ### 8/10 Good #### Stefan Jan 13, 2025 Liked: Cleanliness, staff & service, amenities Zu laut, Hotel liegt an einer befahrenen Straße, schallisolierte Fenster sind definitiv sinnvoll. Zimmer hat eine Küchenzeile, allerdings wäre ein größerer Kühlschrank wünschenswert… ##### Stefan Stayed 9 nights in Jan 2025 ### 8/10 Good #### José Antonio Oct 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities el hospedaje incluia desayuno, aun sin embargo como el Domingo no abre el area de restaurant, pues ese dia tuve que pagar el desayuno por mi cuenta, el Hotel esta bien, aun sin embargo si hay algo de ruido externo por tanta moto y el area de los alrrededores esta descuidada y da sensacion de inseguridad, aunque no tuvios ningun problema ##### José Antonio Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Eva Oct 3, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Hotel super limpio, bien cuidado , conveniente ubicación, lugar como se muestra en la ubicacion.El unico inconveniente fue la señorita de recepcion apatica tuve que pagar por un adicional cuando estaba ya pagado reservado y el ascenso tambien lo pague , al hacer el reclamo devolvieron el dinero del ascenso pero no el de la tercera persona. ##### Eva Stayed 3 nights in Sep 2024 ### Expedia's Latest Trends ### Hotels > - [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > - [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Hotel Shibari Tulum - Restaurant & Cenote Club](https://www.expedia.ca/Tulum-Hotels-Hotel-Shibari-Tulum.h92418875.Hotel-Information) > - [The Highline Tulum](https://www.expedia.ca/Tulum-Hotels-The-Highline-Tulum.h32143442.Hotel-Information) > - [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > - [Casa Bohemia Luum Zama Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Bohemia-Luum-Zama-Beach-Club-Access.h109514837.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [Alito Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information) > - [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > - [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > - [Jungle Villa With Private Pool](https://www.expedia.ca/Tulum-Hotels-Casa-Bejuco.h39211496.Hotel-Information) > - [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > - [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > - [Radhoo Tulum](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > - [Maya Tulum by G Hotels](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) > - [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Coco Unlimited](https://www.expedia.ca/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > - [Sivana Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Sivana-Tulum.h69306030.Hotel-Information) > - [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > - [Bungalos Luxury By Lockey](https://www.expedia.ca/Tulum-Hotels-Bungalos-Luxury-By-Lockey.h103642339.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > - [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > - [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > - [Dune Boutique Hotel located at the party zone](https://www.expedia.ca/Tulum-Hotels-Dune-Boutique-Hotel-Tulum-Adults-Only.h12742396.Hotel-Information) > - [Casa Libre](https://www.expedia.ca/Tulum-Hotels-Casa-Libre.h89674526.Hotel-Information) > - [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information)