Title: Ana y Jose Tulum Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=1207436&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ana y Jose Tulum Hotel & Spa ## Photo gallery for Ana y Jose Tulum Hotel & Spa ![40-inch Smart TV with satellite channels, TV - Ana y Jose Tulum Hotel & Spa (Tulum)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/a5261764.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/1532a7cb-4afc-438a-b5ad-80e25377c833-thumbnail.jpg?impolicy=resizecrop&rw=1706) ![Private pool - Ana y Jose Tulum Hotel & Spa (Tulum)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/3d857ee9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, body treatments, aromatherapy - Ana y Jose Tulum Hotel & Spa (Tulum)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/ea29a895.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, minibar, in-room safe - Ana y Jose Tulum Hotel & Spa (Tulum)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/0dec87d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Tulum Beach, Ana y Jose Tulum Hotel & Spa provides free cooked-to-order breakfast, an airport shuttle, and a beach bar. With a private beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body wrap, a facial, or a hot stone massage. The on-site international cuisine restaurant, Ana’s Kitchen, offers breakfast, lunch, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a rooftop terrace. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Spa - Pet friendly - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Villa Coba ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/4bef55a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Coba - Garden view - 1 bedroom - Sleeps 6 - 3 King Beds ### View all photos for Superior Garden ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/f606af45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 2 Bedroom Suite ![2 Bedroom Suite](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/ca6a6ec6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 King Bed ### View all photos for Feelings OV ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/1b347409.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Feelings OV - Sea view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Charming OV ![Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/80fdf6e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Charming OV 10.0 Exceptional 1 review - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Charming Garden ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/77d9943d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Charming Garden 10.0 Exceptional 2 reviews - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Casa del Agua ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/993d7642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa del Agua - Ocean view - 4 bedrooms - Sleeps 10 - 3 King Beds ### View all photos for Manglar ![Manglar](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207436/4a558132.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Manglar - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information) ## About the area Located on a private beach, Ana y Jose Tulum Hotel & Spa is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum National Park and Playa Paraiso are two other places to visit that come recommended. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.15742%2C-87.45611&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F-qWcWGS6wqwdR0XJn032o8O3L4=) Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 2 min walk \- 0.2 km - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 10 min drive \- 7.1 km - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 16 min drive \- 13.4 km - ![Maya ruin on the beach](https://images.trvl-media.com/place/553248635939575953/bec723bd-4f18-4e2b-8d57-030a274c7540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Ruinas 16 min drive \- 8.5 km - Ven a la Luz Sculpture 10 min walk \- 0.8 km ### Getting around - Cancun Intl. Airport (CUN) 103 min drive ### Restaurants - The Coffee 4 min walk - Mia Restaurant & Beach Club 3 min walk - Tacos Papi 7 min walk - Checkpoint Ciao 6 min walk - Bula Tulum 4 min walk ## About this property ### Ana y Jose Tulum Hotel & Spa Luxury boutique hotel near Tulum Beach Located close to Playa Paraiso and Playa Ruinas, Ana y Jose Tulum Hotel & Spa provides free cooked-to-order breakfast, an airport shuttle, and a beach bar. With a private beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body wrap, a facial, or a hot stone massage. The on-site international cuisine restaurant, Ana’s Kitchen, offers breakfast, lunch, dinner, light fare, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), a beach club on site, and a 24-hour front desk - Tour/ticket assistance, wedding services, and concierge services Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Baby baths, children's books, and art supplies - Recycling and LED light bulbs - Rainfall showers, free toiletries, and hair dryers - 40-inch Smart TVs with satellite channels - Wardrobes/closets, balconies, and daily housekeeping ### All-inclusive details All-inclusive room rates at Ana y Jose Tulum Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 742 reviews CA $482 CA $588 total includes taxes & fees Apr 20 - Apr 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=89768532&PinnedHotelID=89768532&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront Villa | View from room](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/ef0e29ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 722 reviews CA $294 CA $412 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Yaakun Grand Cenote View | Balcony view](https://images.trvl-media.com/lodging/93000000/92420000/92418900/92418875/57ea4058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum - 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Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 383 reviews CA $261 CA $320 total includes taxes & fees Apr 8 - Apr 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=36180839&PinnedHotelID=36180839&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/394320f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delek Tulum Zona Hotelera - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 356 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=28929900&PinnedHotelID=28929900&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1207436&PinnedHotelID=1207436&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1207436,89768532,17937052,92418875,12260560) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site - Onsite parking includes off-street options ### Food and drink - Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A beach bar - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Ana’s Kitchen ### Things to do - Beach club - Designer stores - Free children's club - Gym - Outdoor pool - Wine tasting room - Winery release events ### Family friendly - Art supplies - Baby bath - Beach toys - Children's books - Children's games - Children's toys - Free children's club - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 1,507 square feet of conference space - Coworking space - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - 2 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - In-room massages - Reflexology - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator ### More - 2 floors - 8 buildings - Banquet hall - Built in 1984 - Double-glazed windows - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with satellite channels ### Food and drink - Espresso maker - Limited room service - Minibar ### More - Air conditioning - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 700 per pet, per night Welcoming dogs only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per accommodation, per night - A damage deposit of MXN 2000 will be collected before check-in. - Resort fee: MXN 380 per accommodation, per night The resort fee includes: - Additional inclusions - Beach access - Beach towels - Concierge service - Fitness center access - Housekeeping - In-room bottled water - In-room coffee - In-room safe - Pool access We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7) - Pet fee: MXN 700 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Parties and events are allowed on site Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 02456748 ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ANA Y JOSE ANA Y JOSE CHARMING ANA Y JOSE CHARMING HOTEL ANA Y JOSE CHARMING HOTEL Tulum ANA Y JOSE CHARMING Tulum ANA Y JOSE HOTEL HOTEL ANA Y JOSE Ana y Jose Charming Hotel Tulum Ana y Jose Charming Hotel Ana y Jose Charming Tulum Ana y Jose Charming Hotel Ana y Jose Charming Hotel And Spa Tulum Tulum Ana y Jose Charming Hotel And Spa Hotel Hotel Ana y Jose Charming Hotel And Spa Ana y Jose Charming Hotel And Spa Tulum Ana y Jose Charming Hotel Spa Ana Y Jose Charming Tulum ## Frequently asked questions ### Does Ana y Jose Tulum Hotel & Spa have a pool? ### How much does it cost to stay at Ana y Jose Tulum Hotel & Spa? ### Is Ana y Jose Tulum Hotel & Spa pet-friendly? ### How much is parking? ### What time is check-in at Ana y Jose Tulum Hotel & Spa? ### What time is check-out at Ana y Jose Tulum Hotel & Spa? ### Does Ana y Jose Tulum Hotel & Spa provide a shuttle to the airport? ### Are there all-inclusive benefits at Ana y Jose Tulum Hotel & Spa? ### Where is Ana y Jose Tulum Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ana y Jose Tulum Hotel & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 151 8 - Good 49 6 - Okay 16 4 - Poor 7 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Paulina Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice, clean and friendly personal. ##### Paulina Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Robert Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value. ![](https://a.travel-assets.com/ugc/hotel-reviews/09ea20a6-e807-47e1-a48b-2824333db348-1768416883710.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eef89e09-b250-4b33-a85c-1af3344233a7-1768416885630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Alexander Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff ##### Alexander Stayed 6 nights in Dec 2024 Verified ### 10/10 Excellent #### Chamil Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back. ##### Chamil Stayed 5 nights in Mar 2025 Verified ### 10/10 Excellent #### Pamela Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again. ##### Pamela Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Dania Sara Jun 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food. ##### Dania Sara Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Verified traveller Jul 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place, perfect hospitality Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!! ##### Verified traveller Stayed 5 nights in Jun 2024 Verified ### 10/10 Excellent #### GABRIELA Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention. ##### GABRIELA Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Elios Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was great Rafael & Paulina are top class. ##### Elios Stayed 5 nights in Aug 2024 Verified ### 10/10 Excellent #### TAMIKA Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one ##### TAMIKA Stayed 4 nights in Oct 2024 Verified ### 10/10 Excellent #### Dagmar Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too. ##### Dagmar Stayed 5 nights in Oct 2024 Verified ### 8/10 Good #### Kathy Jul 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!! ##### Kathy Stayed 3 nights in Jul 2024 Verified ### 6/10 Okay #### Ivan Mar 12, 2025 Liked: Staff & service, property conditions & facilities Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty. ##### Ivan Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### Brenda Roberta Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing! ##### Brenda Roberta Stayed 4 nights in Mar 2025 Verified ### 8/10 Good #### Pedro May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back ##### Pedro Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Dionne Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit. ##### Dionne Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Kathryn Jan 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful, bougie, easy! Amazing food and staff! We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough! ![](https://a.travel-assets.com/ugc/hotel-reviews/729E33209DE4AB72ACE60C866361321F30AE013D1738192014172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88C7FAAF21EE1AB8CBC37115B9E3B77E631995551738192022446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B13BB5C3444A79D8E2F017796551A2F48EF662E91738192019525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0B67124417D49B0927ECEBB19FB298C6753545071738192014372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathryn Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Trevor Feb 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return. ![](https://a.travel-assets.com/ugc/hotel-reviews/507480a4-6b2f-4620-8ffe-355361dbe1cb-1770910958202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trevor Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Nawal Dec 14, 2025 Liked: Cleanliness, property conditions & facilities Beautiful place good service ##### Nawal Stayed 5 nights in Dec 2025 Verified ### 4/10 Poor #### Danny Jan 27, 2026 Liked: Cleanliness Disliked: Property conditions & facilities The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean. ##### Danny Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Maksim Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoy our stay. ##### Maksim Stayed 4 nights in Jul 2025 Verified ### 6/10 Okay #### shahram Dec 22, 2025 It was OK ##### shahram Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Vilma Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very wonderful stay thank you for everything ##### Vilma Stayed 4 nights in Aug 2025 Verified ### 10/10 Excellent #### Dagmar Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people. ##### Dagmar Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### David Feb 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful beachfront resort ##### David Stayed 7 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > - [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > - [Villa Xel Ha Luxury Houses](https://www.expedia.ca/Tulum-Hotels-Villa-Xel-Ha-Luxury-Houses.h26505558.Hotel-Information) > - [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [Hotel Noah Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Noah-Tulum.h105130261.Hotel-Information) > - [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > - [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > - [Fully equipped 2 bedroom apartment 204 East](https://www.expedia.ca/Tulum-Hotels-Fully-Equipped-2-Bedroom-Apartment-204-East.h110095719.Hotel-Information) > - [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > - [Amazing and central new condo 2 bedroom La Veleta](https://www.expedia.ca/Tulum-Hotels-Amazing-And-Central-New-Condo-2-Bedroom-La-Veleta.h105813912.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Kin Tulum Jungle Deluxe](https://www.expedia.ca/Tulum-Hotels-Kin-Tulum-Jungle-Deluxe.h92636553.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Hotel Boutique TerraNova](https://www.expedia.ca/Tulum-Hotels-Hotel-Boutique-TerraNova.h35245287.Hotel-Information) > - [Blue Veleta Luxury Bedrooms](https://www.expedia.ca/Tulum-Hotels-Blue-Veleta-Luxury-Bedrooms.h57214506.Hotel-Information) > - [Kanté Hotel - Downtown Tulum](https://www.expedia.ca/Tulum-Hotels-Kante-Hotel.h100984938.Hotel-Information) > - [Central Park Lagunas By Sandy Powerful](https://www.expedia.ca/Tulum-Hotels-Central-Park-Lagunas.h90833156.Hotel-Information) > - [The Strabon Tulum](https://www.expedia.ca/Tulum-Hotels-The-Strabon-Tulum.h28850990.Hotel-Information) > - [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Casa Almendro](https://www.expedia.ca/Tulum-Hotels-Casa-Almendro.h27554151.Hotel-Information) > - [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > - [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > - [Yaax Kiin](https://www.expedia.ca/Tulum-Hotels-Yaax-Kiin.h24039279.Hotel-Information) > - [Radio Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Radio-Tulum-Hotel.h19260671.Hotel-Information) > - [Downtown Tulum Loft W/rooftop Pool](https://www.expedia.ca/Tulum-Hotels-Downtown-Tulum-Loft-Wrooftop-Pool.h101943402.Hotel-Information) > - [Amana' Tulum, front beach hotel](https://www.expedia.ca/Tulum-Hotels-Nutash-Tulum.h113730206.Hotel-Information)