Title: Viva Maya by Wyndham, A Trademark All Inclusive Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=569232&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Maya by Wyndham, A Trademark All Inclusive Resort Travelers sip refreshing drinks at the poolside bar, lounge on beach towels, and rejuvenate at the spa, with the nearby Playacar Golf Club waiting to be explored. ## Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort ![Exterior - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/907a74ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c2872cc9-ed81-4007-9874-6cb91c33e42c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Hallway - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/cf6d9f94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, sun loungers - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/de4cc4b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, sun loungers - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/8cadf776.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Viva Maya by Wyndham, A Trademark All Inclusive Resort, the turquoise ocean meets soft white sand beaches. Guests can book rejuvenating spa treatments or join beach yoga sessions, with water activities like rowing, canoeing and sailing available for adventure seekers. ## Reviews 8.0 Very good ## Popular amenities - Pool - All-inclusive - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Garden, 1 King Bed, Non-Smoking ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/cdbc2d09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 1 King Bed, Non-Smoking 8.4 Very good 18 reviews - Garden view - 391 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Garden, 2 Queen Beds, Non-Smoking ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/a502b955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 2 Queen Beds, Non-Smoking 8.4 Very good 43 reviews - Garden view - 391 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe, 2 Queen Beds, Non-Smoking ![Deluxe, 2 Queen Beds, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/2b0d5269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe, 2 Queen Beds, Non-Smoking 8.4 Very good 6 reviews - Garden view - 428 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Ocean, 1 King Bed, Non-Smoking ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 1 King Bed, Non-Smoking 10.0 Exceptional 1 review - Ocean view - 391 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/b0426737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 2 Queen Beds, Non-Smoking 8.0 Very good 2 reviews - Ocean view - 391 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Accessible Room, 1 Queen Bed, Non-Smoking ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Room, 1 Queen Bed, Non-Smoking 7.4 Good 3 reviews - Garden view - 391 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking, Pool View - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/b0426737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Non Smoking, Pool View 10.0 Exceptional 1 review - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,155 reviews CA $422 CA $516 total includes taxes & fees May 10 - May 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-5-10&chkout=2026-5-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9aeecad8-22e5-4c75-b98e-ab0a83611ef9&top_cur=CAD) Ad ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11630000/11620500/11620473/668a9e0a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - 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Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,001 reviews CA $463 CA $565 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9aeecad8-22e5-4c75-b98e-ab0a83611ef9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) ## About the area Located in Playacar, a neighborhood in Playa del Carmen, Viva Maya by Wyndham, A Trademark All Inclusive Resort is in the entertainment district and on the beach. Playacar Golf Club and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xel-Há Park. Quinta Avenida and Mamitas Beach are two other places to visit that come recommended. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60697%2C-87.09001&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cpmbLLfVhqnp2b4Ig7wTSH7g5XA=) Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710 ### What's nearby - ![Playacar Beach](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 11 min walk \- 1.0 km - Piste Cyclable sur Paseo Xaman-Ha 5 min walk \- 0.4 km - Playacar Golf Club 11 min walk \- 1.0 km - Mayan Ruins of Playacar 18 min walk \- 1.5 km - Xaman Ha Aviary 2 min drive \- 2.2 km ### Getting around - Cancun Intl. Airport (CUN) 53 min drive ### Restaurants - rosa roja 6 min walk - Viva Wyndham Maya 1 min walk - Turquesa 8 min walk - Sicilia 10 min walk - Occidental Allegro 8 min walk ## About this property ### Viva Maya by Wyndham, A Trademark All Inclusive Resort Family-friendly property near Quinta Avenida Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace, and a garden. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial, or a Swedish massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include beach yoga, windsurfing, and archery. In addition to a playground and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 3 outdoor pools along with sun loungers - Free self parking - An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Multilingual staff, meeting rooms, and tour/ticket assistance - Guest reviews give top marks for the beach locale and helpful staff Room features All 604 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 55-inch LED TVs with premium channels - Balconies, mini fridges, and childcare services ### All-inclusive details All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Sailing Scuba-diving lessons Surfing/body boarding Windsurfing ### Land activities Bicycling Fitness facilities Tennis Volleyball Kids club ### Lessons/classes/games Aerobics Bartending Cooking Dancing Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - 3 bars/lounges - 5 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Cosmopolita by Viva - Hacienda Don Diego - La Terraza - Miramare - Portofino ### Things to do - 3 outdoor pools - Archery - Beach volleyball - Beach yoga - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Outdoor tennis court - Playground - Rock climbing - Rowing/canoeing - Sauna - Scuba diving - Tennis lessons - Windsurfing ### Family friendly - 3 outdoor pools - Children's games - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Laundry facilities - Mini-fridge - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 18,977 square feet of conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator - Tile flooring in room - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.27 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1 The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool? ### How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly? ### How much is parking? ### What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport? ### Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 435 8 - Good 283 6 - Okay 153 4 - Poor 76 2 - Terrible 57 ## Reviews Verified ### 10/10 Excellent #### oscar Mar 29, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff have stayed here before and they never disappoint ##### oscar Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Laura Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The amenities and activities at Viva Maya are very good. The resort is very nice and has a beautiful beach with plenty of chairs for all guests. The food is good as well. The restaurants are nicely decorated and special. The only negatives are: small hotel rooms that seem dated and poor internet. ##### Laura Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Linda Feb 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were amazing and very friendly! Special thanks to Horacio for his assistance in helping us with getting transportation to ferry in Playa del Carmen and friendly conversations. We would love to come back again next year! ##### Linda Stayed 14 nights in Feb 2026 Verified ### 8/10 Good #### Stacey Renee Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room friendly staff and great location Good entertainment and great beach ##### Stacey Renee Stayed 7 nights in Dec 2025 Verified ### 8/10 Good #### Martin Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities yes, the room was very clean ##### Martin Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Francesco Dec 7, 2025 Liked: Cleanliness Nice room friendly people great location ##### Francesco Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Muriel Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean resort, great staff, the food was very good. The beach was awesome, they kept up with cleaning the seaweed from the shore. ##### Muriel Stayed 10 nights in Dec 2025 Verified ### 6/10 Okay #### Edgar Mar 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service One thing to stand out was the kids club my kids enjoyed it a lot. I’ll give it a 10 there. Property a 8 out of 10 . The entertainment team 10 out of 10 . Poor side was only one pool bar and long lines. Front dest staff rude and careless. There was a few fights at night time and almost every night really loud people walking down the hallways. ##### Edgar Stayed 6 nights in Mar 2026 Verified ### 8/10 Good #### Dino Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities The was spotless, the staff very helpful when needed, and courteous, staff were constantly cleaning, ##### Dino Stayed 7 nights in Nov 2025 Verified ### 8/10 Good #### David William Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was good and friendly. The resort is right size. Food lacked in taste at the buffay. The restaurants food was good ##### David William Stayed 7 nights in Nov 2025 Verified ### 8/10 Good #### Irene Evangelio Oct 31, 2025 Liked: Property conditions & facilities Love the beach! ##### Irene Evangelio Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Anaid Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is our 2nd time staying at this beautiful resort, we loved our pool side waiter Antonio he was so attentive great hospitality great person to communicate, he was simply awesome and welcoming since day 1\. The buffet was awesome, our second experience is making us plan a third trip back to Viva Maya! ![At the beach ](https://a.travel-assets.com/ugc/hotel-reviews/a6b77b2c-12d5-4c79-9bfd-d81c7d3cd3bc-1762874975152.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful plant life at the resort](https://a.travel-assets.com/ugc/hotel-reviews/a3f47819-abdc-4e29-9cb9-03e96c40d530-1762874976054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Within the resort](https://a.travel-assets.com/ugc/hotel-reviews/faf8cd2a-c8ea-45b8-8d69-5880fa6ca215-1762874975341.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anaid Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Elsa Patrisya Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me and my fríend had an amazing vacation for my birthday! The staff was always so friendly and happy rain or shine! ##### Elsa Patrisya Stayed 4 nights in Oct 2025 Verified ### 8/10 Good #### Samantha Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good entertainment - amazing shows and games throught the day. Live music lots of nights. Clean. Great beach. Friendly staff all around. Good food ##### Samantha Stayed 8 nights in Nov 2025 Verified ### 10/10 Excellent #### Ana Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was amazing. The staff was so attentive, the food was good, everything was spotless. 100% would recommend ##### Ana Stayed 5 nights in Oct 2025 Verified ### 8/10 Good #### Rachel Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amenities and the pure relaxation, except for dance music during yoga :( ##### Rachel Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Chin kang Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room is always clean when I get back and nicely done ##### Chin kang Stayed 8 nights in Oct 2025 Verified ### 10/10 Excellent #### James Oliver Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful Staff which helped make this an amazing stay. Highly recommend this resort. ##### James Oliver Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Stacy Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return! ##### Stacy Stayed 5 nights in Sep 2025 Verified ### 6/10 Okay #### Gene Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is very overcrowded, constant long lines to all the bars. Staff is good. Room is ok, outdated and smelled. Food quality is below average compare to other resorts. Excellent kids club and entertainment in general. ##### Gene Stayed 10 nights in Nov 2025 Verified ### 8/10 Good #### John Dec 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was very nice, the place was very clean and the food was ok, but the a/c never got cold even after calling them to fix it multiple times ##### John Stayed 4 nights in Dec 2025 Verified ### 6/10 Okay #### Oleh Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was excellent, it's a pity that the restaurants are often crowded and it's not always possible to get in. ##### Oleh Stayed 8 nights in Oct 2025 Verified ### 10/10 Excellent #### Anna Michelle Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this place exceeded my expectations! Beautiful place. Will be returning for sure! The staff are absolutely amazing and friendly as well. ##### Anna Michelle Stayed 6 nights in Sep 2025 Verified ### 6/10 Okay #### Chris Dec 14, 2025 Liked: Cleanliness, property conditions & facilities Food quality was poor. Staff was good.Beach was excellent. Snack Bar was a constant disappointment with little or no food available at lunch. Buffet was very repetitive and food quality was not good. We did not know that could only book 3 restaurants during our entire visit. That was not communicated. ##### Chris Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### cinzia May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We had a wonderful stay! Great stay at a wonderful hotel. Clean, good food , fun activities , workers always super polite! ##### cinzia Stayed 3 nights in May 2025 ### Expedia's Latest Trends ### Hotels > - [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [Apartment for Rent in Valle Aurora 2 BDR 8 min from the Sea!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vrbo-Property.h108738784.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > - [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > - [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > - [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > - [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > - [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > - [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > - [Hotel Ambra](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) > - [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > - [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information) > - [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > - [El Faro 3 BR Beachfront](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Faro-3-BR-Beachfront.h32787155.Hotel-Information)