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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Indulge in a diverse selection of international cuisine at our buffet, featuring multiple serving stations with freshly prepared omelets and cheese.
Two single beds with headboards and pillows, a bedside table with a lamp and a remote control.
Relax in the living area with a sofa, armchairs, and a flat-screen TV above the fireplace.
Welcome to the Holiday Inn Express & Suites, featuring a classic entrance under a covered porch with columns.
Relax by the pool surrounded by lush greenery and enjoy a refreshing swim in the 5-foot deep pool.
Holiday Inn Express & Suites Chaffee-Jacksonville West offers a welcoming environment with free breakfast and dry cleaning. Guests can stay fit at the gym or relax by the pool before exploring nearby attractions. Many visitors praise the exceptional service from the staff.

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221

What's nearby

  • Crystal Springs Park - 3 min drive - 2.7 km
  • Jacksonville Equestrian Center - 11 min drive - 15.4 km
  • EverBank Stadium - 19 min drive - 23.8 km
  • Jacksonville Naval Air Station - 20 min drive - 27.0 km
  • Jacksonville Zoo and Gardens - 24 min drive - 32.8 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden Corral - ‬9 min drive
  • ‪Whataburger - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel located in Northwest
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Meeting rooms, a banquet hall, and free newspapers
  • Smoke-free premises, a front-desk safe, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on Aug 3, 2025 start from CA $142.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG located?

Located in Northwest, this hotel is 1.5 mi (2.4 km) from Crystal Springs Park and 1.7 mi (2.7 km) from Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 mi (10 km).

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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 610 reviews
Rating 8 - Good. 135 out of 610 reviews
Rating 6 - Okay. 39 out of 610 reviews
Rating 4 - Poor. 25 out of 610 reviews
Rating 2 - Terrible. 17 out of 610 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice we would stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Kemisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room.
Stayed 1 night in Apr 2025

10/10 Excellent

Shonquerlia

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff that came across were extremely friendly. The older gentleman that checked me in was very courteous and friendly. The gentleman I encountered in the elevator was also friendly and courteous I
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Great stay

Our stay was very comfortable. From the pillows and the mattress to the cleanliness of the room. The staff that I encountered were friendly and helpful. I would definitely stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Darlene Beth

Liked: Cleanliness, amenities, property conditions & facilities
Property was perfectly located for the reason we were there. Close shopping & reasonably close restaurants. The front desk staff was not very friendly nor accomodating. We had two rooms and tried to get them at least on the same floor and wss told no, room assignments are what they are. Normally do not habe this problem at other hotels.
Stayed 2 nights in Jun 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband loves the breakfast. Biscuits and gravy are his favorite. The desk clerk was very friendly and always asked about our day. The room was clean and comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and clean was short trip but a good place for the night
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Room was very neat and clean. Would definitely stay there again. Food and stores in short walking distance.
Stayed 1 night in Feb 2025

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe place
Stayed 3 nights in Jan 2025

8/10 Good

Frances A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay at
Stayed 7 nights in Jun 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fast and friendly service and clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Ron or Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Would definately stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were friendly
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Quiet, Convenance
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the bed was very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Eve trip

Very comfortable, clean and staff was very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Amy C

Liked: Property conditions & facilities
Comfortable beds and very clean room.
Stayed 1 night in Aug 2024

8/10 Good

Kwesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive staff. Breakfast menu could have been different on some days.
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through on way to Destin and stopped for the night. Even though there was a little mess from remodeling, things were satisfactory with getting around the lobby, pool, and dining area. Rooms were clean and nice. Close to a Cracker Barrel too. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very clean and safe. Felt like it was a good value for our money.
Stayed 1 night in Nov 2024

10/10 Excellent

Jingsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this are very friendly yet professional in offering a great customer service to us. The property is well maintained and decorated for holiday season. Recommend to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in a safe area and has a good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again