Title: Hyatt Regency Jacksonville (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=563167&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Jacksonville Travelers enjoy poolside relaxation and family-friendly dining options at this Jacksonville hotel with a lively atmosphere near Florida Theatre ## Photo gallery for Hyatt Regency Jacksonville ![Exterior - Hyatt Regency Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/3a788b1c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio Suite, 1 King Bed - Hyatt Regency Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/92aa628c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 26.95 per person) - Hyatt Regency Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/639b17f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hyatt Regency Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/d1983817.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - Hyatt Regency Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/8a4ecffc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Jacksonville welcomes visitors with its inviting outdoor pool area complete with sun loungers. Guests can sip drinks at the poolside bar or sample American dishes at any of the three restaurants within the property. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-08&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-08&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 27 of 27 rooms ### Queen Studio - Sleeps 4 ### King Studio - Sleeps 3 ### View all photos for Room, 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/b0558a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.0 Wonderful 53 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination - City view - 364 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/20d49d3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.2 Wonderful 140 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 364 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, River View ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/b0558a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 8.4 Very good 40 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination - River view - 364 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, River View ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/20d49d3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, River View 8.6 Excellent 71 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - River view - 364 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Accessible (Shower) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/b0558a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Shower) 8.8 Excellent 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 364 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Bathtub ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/b0558a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub 8.8 Excellent 8 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 364 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Accessible (Shower) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/20d49d3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Shower) 9.4 Exceptional 21 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 364 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Accessible, Bathtub ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/20d49d3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Bathtub 9.4 Exceptional 22 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 366 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Club Room, 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/3e8ad62c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 366 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Club Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/3e8ad62c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Queen Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination Coffee/tea maker - City view - 366 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/3c858fbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Separate bedroom Hair dryer - City view - 743 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/8fbced1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Separate bedroom Hair dryer Shower/tub combination - City view - 366 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed ![Studio Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/92aa628c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 7.4 Good 13 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Hair dryer Shower/tub combination - City view - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 2 Queen Beds ![Studio Suite, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/f77542db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds 8.0 Very good 9 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2015 Premium bedding Hair dryer - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite (St Johns) ![Suite (St Johns)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/fe539714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (St Johns) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Separate bedroom Hair dryer - City view - 1 bedroom - Sleeps 5 - 1 King Bed ### ADA King Tub - Sleeps 3 ### ADA King Shower - Sleeps 3 ### ADA Two Queen Room Tub - Sleeps 4 ### ADA Two Queen Room Shower - Sleeps 4 ### Two Queen Room - Sleeps 4 ### King Room with River View - Sleeps 3 ### Two Queen Room with River View - Sleeps 4 ### Club Two Queen Room - Sleeps 4 ### Club King Room - Sleeps 4 ### King Room - Sleeps 3 ## You may also like Ad ![Sports facility](https://images.trvl-media.com/lodging/30000000/29850000/29846500/29846486/130353e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Jacksonville / St. Johns Town Center Southside - Pool - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews CA $195 CA $221 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Jacksonville-Hotels-Hyatt-Place-Jacksonville-St-Johns-Town-Center.h29846486.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=d81efee6-9cef-4423-9683-c56988c2dcb1&top_cur=CAD) Ad ![Outdoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2720000/2710500/2710499/f863c31a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Jacksonville Downtown Southbank San Marco - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Hyatt-Regency-Jacksonville.h563167.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Hyatt-Regency-Jacksonville.h563167.Hotel-Information) ## About the area Located on the waterfront, Hyatt Regency Jacksonville is in Downtown Jacksonville, a neighborhood in Jacksonville. Florida Theatre and Times-Union Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Check out an event or a game at VyStar Ballpark, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. [Visit our Jacksonville travel guide](https://www.expedia.ca/Jacksonville.dx602997) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.32416%2C-81.65543&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=067t80tZIE-LVhvbNiRaXbWjB2s=) 225 E Coastline Dr, Jacksonville, FL, 32202 ### What's nearby - ![Jacksonville_TimesUnionCenterforthePerformingArts_10548681_05](https://images.trvl-media.com/place/553248621532654143/257bfc93-8198-4486-9c77-e77e1d5196fb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Times-Union Center for the Performing Arts 9 min walk \- 0.8 km - ![America’s past time #Culture](https://images.trvl-media.com/place/1674/0e5777cf-5765-4c5c-a938-4d6e1dcfd2fb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) VyStar Ballpark 16 min walk \- 1.4 km - ![Aerial photo sports stadiums Downtown Jacksonville FL](https://images.trvl-media.com/place/553248621561766899/ea122fd6-9c61-49dc-bce6-3a31cbf888f2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) VyStar Veterans Memorial Arena 16 min walk \- 1.4 km - ![EverBank Field which includes a lake or waterhole](https://images.trvl-media.com/place/6058067/a8238c26-bc1c-4ed5-8ee1-6c1f59aa5cad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) EverBank Stadium 2 min drive \- 2.0 km - Florida Theatre 5 min walk \- 0.4 km ### Getting around - Jacksonville Central Station 11 min walk - Jacksonville Station 18 min drive - Jacksonville International Airport (JAX) 25 min drive ### Restaurants - Myth Nightclub, Element Bistro & Craft Bar 5 min walk - Shor Seafood Grill & Tavern 2 min walk - Spliff's Gastropub 5 min walk - Ruby Beach Brewing 4 min walk - Morton's The Steakhouse 2 min walk ## About this property ### Hyatt Regency Jacksonville Upscale hotel near Florida Theatre Located close to Times-Union Center for the Performing Arts and VyStar Veterans Memorial Arena, Hyatt Regency Jacksonville provides a poolside bar, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also find perks like: - An outdoor pool along with sun loungers - Buffet breakfast (surcharge), valet parking (surcharge), and express check-out - Express check-in, smoke-free premises, and a 24-hour front desk - Multilingual staff, free newspapers, and a vending machine - Guest reviews speak highly of the helpful staff and location Room features All 951 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Shower/tub combinations and hair dryers - Flat-screen TVs with premium channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/40800/40756/d20eb01b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Jacksonville Riverfront Downtown Jacksonville - Pool - Pet friendly - Free WiFi - Restaurant 6.8 1,567 reviews CA $173 CA $197 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=40756&PinnedHotelID=40756&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2850000/2846000/2845992/b20f154e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Jacksonville Downtown-Southbank San Marco - Pool - Hot tub - Breakfast included - Pet friendly 8.6 Excellent 782 reviews CA $178 CA $202 total includes taxes & fees Feb 1 - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (USD 34 per day; includes in/out privileges) - Valet parking on site (USD 44 per day; includes in/out privileges) - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Market - SHOR Seafood Grill - Tavern ### Things to do - 24-hour gym - Outdoor pool - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 116,000 square feet of conference space - Business center ### Outdoors - On a river - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - 19 floors - Ballroom - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:00 AM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees 2 total (up to 50 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Free cribs are available on request at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children - Self parking fee: USD 34 per day (in/out privileges) - Valet parking fee: USD 44 per day (in/out privileges) - Pet fee: USD 100 per accommodation (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hyatt Jacksonville Hyatt Jacksonville Regency Hyatt Regency Hotel Jacksonville Hyatt Regency Jacksonville Jacksonville Hyatt Jacksonville Hyatt Regency Jacksonville Regency Regency Hyatt Regency Jacksonville Hyatt Jacksonville Riverfront Hyatt Regency Jacksonville Riverfront Hotel Jacksonville Hyatt Regency Jacksonville Hotel Hyatt Regency Jacksonville Hotel Hyatt Regency Jacksonville Jacksonville Hyatt Regency Jacksonville Hotel Jacksonville ## Frequently asked questions ### Does Hyatt Regency Jacksonville have a pool? ### How much does it cost to stay at Hyatt Regency Jacksonville? ### Is Hyatt Regency Jacksonville pet-friendly? ### How much is parking? ### What time is check-in at Hyatt Regency Jacksonville? ### What time is check-out at Hyatt Regency Jacksonville? ### Where is Hyatt Regency Jacksonville located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Regency Jacksonville Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 991 8 - Good 251 6 - Okay 103 4 - Poor 59 2 - Terrible 48 ## Reviews ### 10/10 Excellent #### Frank L Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful staff and clean, peaceful room, good restaurants on site! ##### Frank L Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Marlene Jan 12, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Easy check-in and front desk staff was friendly and helpful. ##### Marlene Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Megan Dec 22, 2025 Liked: Cleanliness, property conditions & facilities Easy check in and we had a river view which was fantastic! ##### Megan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Michell Jan 17, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful river view ##### Michell Stayed 1 night in Jan 2026 ### 8/10 Good #### Phil Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and quiet,staff was friendly, restaurant and food market made our stay convenient. ##### Phil Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jeffrey Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect on my stay. Great room and location. ##### Jeffrey Stayed 2 nights in Dec 2025 ### 8/10 Good #### Stanislav Valentinovich Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities I like to see renovations in the room:) rest of facility is great ##### Stanislav Valentinovich Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Holly Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. Great location! Easy check-in. Great restaurants on ground level! ![](https://a.travel-assets.com/ugc/hotel-reviews/5595a91a-3f99-4baa-8ad1-c274674d0cb0-1767465203984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Holly Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nicole Dec 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this beautiful hotel and its location. I’ll stay here every time. I’m in Jacksonville ##### Nicole Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Teresa Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff at check in were amazing. We also had the pleasure of chatting with the staff in the lounge. Considering it is New Years Eve and there are spectators everywhere, the employees were gracious and hospitable! ##### Teresa Stayed 1 night in Dec 2025 ### 8/10 Good #### Amanda Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was courteous and check-in was smooth. A bit of a line that may have been relieved with more staff at the desk ##### Amanda Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Bari Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities We were upgraded to a beautiful & HUGE room with a river view of the fireworks. ![](https://a.travel-assets.com/ugc/hotel-reviews/92313ac2-83f7-4362-bdb1-cf61c5bee12b-1767291984759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bari Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ryan Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect spot for the jags game over the weekend Lobby is amazing Rooms are average as expected Jville needs some city wide upgrades but this spot was very good with amazing views ![](https://a.travel-assets.com/ugc/hotel-reviews/30185f4b-351e-489f-ab64-4a9d3c3823c1-1765918465891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ryan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Christopher Dec 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ncie hotel. Good snack bar ##### Christopher Stayed 1 night in Nov 2025 ### 8/10 Good #### Jenise Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a perfect stay. Staff was truly wonderful and the lobby and common areas are great. Bobby in guest services was so helpful with our luggage and they even stored our bikes. The only reason I’m rating the hotel 4 stars is because the rooms could use a bit of updating and maybe removing or replacing the carpets. The location on the river is great with beautiful views and the riverwalk and downtown right there. ##### Jenise Stayed 2 nights in Dec 2025 ### 8/10 Good #### Jimmy Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel and staff were great, the check in procedure was a pain because of there being no where to park when you check in, that should be addressed. ##### Jimmy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Gail Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Have stayed here several times. Great restaurants and an overall just good vibe. ##### Gail Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Victoria Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Really nice and clean. Great bar too ##### Victoria Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Asencio Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent Customer Service..Hotel was extremely clean. ##### Asencio Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Donald Oct 7, 2025 Liked: Cleanliness, staff & service Very clean hotel with a wonderful, helpful staff. ##### Donald Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nicole Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good food options, beautiful atmosphere ##### Nicole Stayed 1 night in Oct 2025 ### 8/10 Good #### Carltavius Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities All was good ##### Carltavius Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Margaret Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a lovely hotel. The location is beautiful on the water, the restaurants and staff were awesome, the front desk was helpful and friendly and the rooms are comfortable and clean. The pet situation is great too. There is easy access to a nice grass area for the dogs too. I don’t know how we have missed this on our Jacksonville trips but we will be back! Thank you ##### Margaret Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Natalie Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was amazing. We got a room with the river view and loved it! ![](https://a.travel-assets.com/ugc/hotel-reviews/83b76969-efe9-4afd-9ec5-478136d9366a-1761492767125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Darrin Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and amenities ##### Darrin Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [CoCo Key Hotel and Water Resort ](https://www.expedia.ca/Orlando-Hotels-CoCo-Key-Hotel-And-Water-Resort-Orlando.h228.Hotel-Information) > > [SpringHill Suites by Marriott Jacksonville](https://www.expedia.ca/Jacksonville-Hotels-SpringHill-Suites-By-Marriott-Jacksonville.h487608.Hotel-Information) > > [Riverdale Inn](https://www.expedia.ca/Jacksonville-Hotels-Riverdale-Inn.h2569130.Hotel-Information) > > [Hampton Inn Ft. 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