4/5 Good
Duane
Jan. 18, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay but not spectacular. I didn’t like the fact that we had trash in our room and a dirty sock that was left behind. I didn’t like the paint peeling off of the ceiling. I didn’t like not having the toilet paper restocked after day two of our stay. I didn’t like the very noisy neighbor that we had that woke us up at 2:30 am. I didn’t like the fact when I called guests services to log a complaint about the noise it took three calls for someone to answer. I didn’t like the fact that no one ever showed up to investigate the matter, so the yelling & screaming and pounding on the walls and door continued for over an hour longer. I didn’t like the fact that the young lady that I talked to in guests services the following day never got back to me,other then sending up three rolls of cheap toilet paper to our room. By then we didn’t need it. I’ll never stay there again or any Marriot Hotel. I didn’t like being lied to. Like when we woke up & noticed that the coffee wasn’t stocked up. Front desk sent up coffee, sugar but no cream. Guests Services told me that it was because of nation wide coffee shortages. I guess she couldn’t think of a lie about why we didn’t have any cream. I really doubt that I’ll get a response back from this review other than “we’re sorry “ if that’s the case save your breath.
Stayed 4 nights in Jan 2022