Universal's Hard Rock Hotel

4.0 star property
Upscale family-friendly hotel near Universal CityWalk

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May 2024

Universal's Hard Rock Hotel

Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (Exclusive Universal Park Benefits) | Living area
Exterior
Exterior
Deluxe Room, 2 Queen Beds, Non Smoking (Exclusive Universal Park Benefits)
Children's play area - indoor

Overview of Universal's Hard Rock Hotel

9.2

Wonderful

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Orlando.

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Parking available
  • Restaurant

Explore the area

5800 Universal Blvd, Orlando, FL, 32819
  • Popular LocationUniversal Orlando Resort6 min walk
  • Popular LocationOrlando Station11 min drive
  • Popular LocationLynx Central Station13 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive
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Room options

Suite, Non Smoking (Future Rock Star Suite) (Exclusive Universal Park Benefits)

  • 800 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (Exclusive Universal Park Benefits)

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (Exclusive Universal Park Benefits)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Exclusive Universal Park Benefits)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility) (Exclusive Universal Park Benefits)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (The King Suite) (Exclusive Universal Park Benefits)

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Exclusive Universal Park Benefits)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (Exclusive Universal Park Benefits)

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Exclusive Universal Park Benefits)

  • 542 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (Exclusive Universal Park Benefits)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View (Mobility) (Exclusive Universal Park Benefits)

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (Exclusive Universal Park Benefits)

  • Sleeps 5
  • 2 Queen Beds

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About the area

Orlando

Universal's Hard Rock Hotel is located in Florida Center, a neighborhood in Orlando. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal CityWalk. Traveling with kids? Make time for Universal’s Islands of Adventure, or check out an event or a game at Kia Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Universal Orlando Resort - 6 min walk
  • Universal CityWalk - 11 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • MEN IN BLACK: Alien Attack - 11 min walk
  • Starbucks - 13 min walk
  • Voodoo Doughnut - 11 min walk
  • NBC Sports Grill & Brew - 10 min walk
  • Louie's Italian Restaurant - 18 min walk

About this property

Universal's Hard Rock Hotel

Upscale family-friendly hotel near Universal CityWalk
Located close to Universal Studios Florida and Universal’s Islands of Adventure, Universal's Hard Rock Hotel provides a poolside bar, shopping on site, and a garden. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and al fresco dining. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
  • Swimming pool with a waterslide, cabanas, and sun loungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and valet parking (surcharge)
  • An outdoor pool, express check-out, and a porter/bellhop
  • Laundry services, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 650 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 31 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: USD 5–40 for adults and USD 5–20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5–40 for adults, and USD 5–20 for children
  • Self parking fee: USD 31.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Universal's Hard Rock Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Universal's Hard Rock Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Universal's Hard Rock Hotel on Apr 18, 2024 start from CA $701.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal's Hard Rock Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Universal's Hard Rock Hotel?

Self parking is available for USD 31.00 per night. Valet parking is available for USD 40.00 per night.

What time is check-in at Universal's Hard Rock Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal's Hard Rock Hotel?

Check-out is at 11 AM.

Where is Universal's Hard Rock Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1002 reviews" "
Rating 8 - Good. 174 out of 1002 reviews" "
Rating 6 - Okay. 69 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Business traveller, Travelled with partner
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Meng-I Ellen

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is close to universal parks but still very pricy room despite offering express passes for rides. $7 for 1 water bottle is ridiculous when other hotels offer 2 free water bottles per room. Charging outlets do NOT work beside beds in the room I stayed in - would NOT recommend this hotel to family and friends!
Stayed 1 night in Jan 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total experience of excellence
Stayed 2 nights in Mar 2024

8/10 Good

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at convenient hotel. Easy walk to universal. Front desk staff is great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Piergiorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024

8/10 Good

Brian, Thornton

Stayed 4 nights in Feb 2024

6/10 Okay

YIN

Stayed 3 nights in Feb 2024

10/10 Excellent

MUHAMMAD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

AMANDA, FERNTREE GULLY

Travelled with family
Liked: Cleanliness, amenities
We received a friendly welcome on arrival and were able to check into our room early. We stayed on Club Lounge level 7 which was definitely worth it for us. We were able to have breakfast, snacks, desserts, drinks and even small meal for dinner on occasions. Coffee was good. We mostly took this back to our room as it was often to busy to sit in there. Happy hour offered a variety of beer and wine options. Our room was spacious and clean and the beds were very comfortable. The club rooms dont offer a pool view however we had a lovely view of the Butterfly Garden and Lake! No balcony. We didn't use our coffee machine as we had coffee and tea options all day in the club lounge. The foyer is huge and has a good vibe with music playing, a gift shop and they offer pink lemonade and lemon water during the day which is refreshing after a day out! Water taxi is convenient when it happens to be there as you are leaving for parks otherwise it seems like a 15 minute wait.The walk is very close to Universal Studios! You will be required to put your belongings through security either boat side or park side to enter the City Walk. Pool is great and we sat on the sandy beach side. You can scan for the bar or food menu and it is brought to you. The pool isnt very deep in any part so beware if you are an adult trying the slide you do hit the bottom. They showed a movie at night which is fun! Plenty of towels available pool side. We loved the location and convenience of the parks!
Stayed 5 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0