Title: Illa Cozumel Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=89845807&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Illa Cozumel Hotel with free parking, 6-minute walk to Cozumel Maritime Terminal ## Photo gallery for Illa Cozumel ![Outdoor pool - Illa Cozumel (Cozumel)](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/90179d79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Shower, free toiletries, hair dryer, shampoo - Illa Cozumel (Cozumel)](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/5de20561.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 King Bed - Illa Cozumel (Cozumel)](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/05f60d96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Illa Cozumel (Cozumel)](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/7de05f69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Illa Cozumel (Cozumel)](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/162dfcf5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Illa Cozumel sits in the heart of Colonia Centro, offering a peaceful base for exploration. Guests connect with free in-room WiFi, relax by the outdoor pool, and find themselves just steps from the bustling Punta Langosta Pier. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=89845807&PinnedHotelID=89845807&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Classic Double Room, 1 Queen Bed, Courtyard View ![Classic Double Room, 1 Queen Bed, Courtyard View](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/d6e292c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Queen Bed, Courtyard View 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Air conditioning Blackout drapes/curtains Private bathroom Hair dryer In-room safe Laptop workspace Iron/ironing board - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View ![Deluxe Double Room, 1 Queen Bed, Courtyard View](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/09360d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed, Courtyard View 8.0 Very good 1 review ### Highlights Furnished balcony Air conditioning Mini-fridge Blackout drapes/curtains Private bathroom Hair dryer Microwave In-room safe - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room, 1 King Bed ![Deluxe Double Room, 1 King Bed](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/f09b6ce9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Microwave Digital channels - Sleeps 2 - 1 King Bed ### View all photos for Elite Double Room, 1 King Bed ![Elite Double Room, 1 King Bed](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/bff03d38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Double Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Microwave Digital channels - Sleeps 2 - 1 King Bed ### View all photos for Signature Double Room, 1 King Bed ![Signature Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/f2079b77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 King Bed 9.2 Wonderful 9 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Microwave Digital channels - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 1 King Bed ![Superior Double Room, 1 King Bed](https://images.trvl-media.com/lodging/90000000/89850000/89845900/89845807/05f60d96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed 7.6 Good 4 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Microwave Digital channels - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Illa.h89845807.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Illa.h89845807.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50995%2C-86.94644&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mGAAbwIWv1togI7A0bvcIDWKWrY=) Centro, Cozumel, QROO, 77600 #### What's nearby - Central Plaza \- 3 min walk \- 0.3 km - San Miguel Church \- 3 min walk \- 0.3 km - Cozumel Maritime Terminal \- 6 min walk \- 0.6 km - Cozumel Museum \- 6 min walk \- 0.6 km - Punta Langosta Pier \- 14 min walk \- 1.2 km #### Getting around - Cozumel Intl. Airport (CZM) - 3 min drive #### Restaurants - ‪Woody's - ‬4 min walk - ‪Coz coffee roasting co. - ‬4 min walk - ‪Guisados - ‬2 min walk - ‪Wet Wendy's Margarita House and Restaurant - ‬3 min walk - ‪Sucré Salé - ‬3 min walk ## About this property ### Illa Cozumel Hotel near Cozumel Maritime Terminal Close to Punta Langosta Pier, Illa Cozumel has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Luggage storage and a water dispenser Room features All guestrooms at Illa Cozumel include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Housekeeping and desks ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/102000000/101790000/101785400/101785364/4317ee2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coralia Boutique Hotel Cozumel Colonia Centro - Pool - Free WiFi - Air conditioning - Housekeeping 9.4 Exceptional 65 reviews CA $129 CA $162 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=101785364&PinnedHotelID=101785364&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/74000000/73220000/73219200/73219162/bce3e199.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Libre Cozumel Colonia Centro - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 308 reviews CA $132 CA $169 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=73219162&PinnedHotelID=73219162&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/8000000/7410000/7409400/7409361/8b379605.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas El Encanto Cozumel Colonia Andrés - 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Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=794109&PinnedHotelID=794109&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Housekeeping (on request) ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Toilet paper ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Illa Illa Cozumel Hotel Illa Cozumel Cozumel Illa Cozumel Hotel Cozumel ## Frequently asked questions ### Does Illa Cozumel have a pool? ### Is Illa Cozumel pet-friendly? ### How much is parking? ### What time is check-in at Illa Cozumel? ### What time is check-out at Illa Cozumel? ### Where is Illa Cozumel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Illa Cozumel Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 71 8 - Good 20 6 - Okay 6 4 - Poor 4 2 - Terrible 4 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Jason Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too. ![Spent a lot of time relaxing in this beautiful gazebo ](https://a.travel-assets.com/ugc/hotel-reviews/32a19d5d-12ef-4949-ac1a-e758e0e96918-1762375395453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Yummy](https://a.travel-assets.com/ugc/hotel-reviews/ed41aec8-d7a0-4bf8-9e59-d29251e8bb6e-1762375396037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12272e31-7112-43bd-89b9-97be8210b3a1-1762375395457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Very comfy bed and the kitchenette was really nice to have and practical. ](https://a.travel-assets.com/ugc/hotel-reviews/0ea05a61-1f65-49e5-9479-ee09cdbee2bf-1762375395591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 7 nights in Jan 2025 ### 8/10 Good #### Jane Nov 11, 2025 Liked: Cleanliness, property conditions & facilities Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property. ##### Jane Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Corrina Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again ##### Corrina Stayed 1 night in Mar 2025 ### 8/10 Good #### Valerie Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable. ##### Valerie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sammy Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel! ##### Sammy Stayed 9 nights in Dec 2024 ### 8/10 Good #### Lucie Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants ##### Lucie Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Tiffany Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Clean and no issues. Walkable to everything! ##### Tiffany Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Lucas Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family. ##### Lucas Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Roland Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again. ##### Roland Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mary Jo Jan 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Hotel in Cozumel! It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again! ##### Mary Jo Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Douglas Richard Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay. ##### Douglas Richard Stayed 9 nights in Mar 2025 ### 10/10 Excellent #### Alexandra Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!! ##### Alexandra Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Katherine Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again! ##### Katherine Stayed 3 nights in Mar 2025 ### 8/10 Good #### Daniel Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option. ##### Daniel Stayed 4 nights in Dec 2024 ### 8/10 Good #### Janna Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise. ![](https://a.travel-assets.com/ugc/hotel-reviews/88f4b3b4-81a7-4d9b-9761-a3d10099b9a0-1764531559854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/63fc5afe-1dcb-4861-9464-e043f90b8d17-1764531552077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janna Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jason Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like that the property is secured. Not anyone can just walk in. Rooms were decent. Quiet area. Easy walk to get to our favorite bars. ##### Jason Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Brad Mar 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails! ##### Brad Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Nadia Feb 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice personal property great staff ##### Nadia Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Bao Chau Sep 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful gem in Cozumel Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus! ##### Bao Chau Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Andres Jan 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend! ##### Andres Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Amy May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel. All of the shops and restaurants are within a one to ten minute walk. The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊 The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel. This being said ... definitely stay here if you are going to be out and about and just want to cool down after. Thanks to all the staff for making our time in Cozumel sooooo fun. Amy and Clint from Canada 🤗 ##### Amy Stayed 7 nights in May 2025 ### 10/10 Excellent #### Jeremy Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was perfect for my needs. Quiet neighborhood very close to entertainment and dining. Diego was absolutely the best. Recommended scooter rental and very knowledgeable about all things Cozumel. I left an expensive pair of prescription glasses at a club the night before my flight, and Diego retrieved them for me and mailed them to Austin Texas. The entire staff were incredible! Looking forward to renting 8-10 units later this year for a company vacation. Thanks again Diego! You are awesome! ##### Jeremy Stayed 3 nights in Mar 2025 ### 8/10 Good #### Christopher Mar 21, 2025 Liked: Cleanliness, staff & service The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted. ##### Christopher Stayed 6 nights in Mar 2025 ### 4/10 Poor #### Rod Feb 22, 2024 very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported. ##### Rod Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Karen Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place, close to everything ##### Karen Stayed 8 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Cozumel Palace - All-Inclusive](https://www.expedia.ca/Cozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Coral Princess Hotel & Dive Resort](https://www.expedia.ca/Cozumel-Hotels-Coral-Princess-Hotel-Dive-Resort.h460430.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [El Cozumeleño Beach Resort - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-El-Cozumeleno-Beach-Resort-All-Inclusive.h527214.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Playa Azul Cozumel](https://www.expedia.ca/Cozumel-Hotels-Hotel-Playa-Azul-Cozumel.h796475.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Cozumel Hotel & Resort - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-Cozumel-Hotel-Resort-Trademark-Collection-By-Wyndham-All-Inclusive.h9438146.Hotel-Information) > > [Hotel B Cozumel](https://www.expedia.ca/Cozumel-Hotels-Hotel-B-Cozumel.h889505.Hotel-Information) > > [Hotelcoz All Inclusive](https://www.expedia.ca/Cozumel-Hotels-Hotelcoz-All-Inclusive.h16118561.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [The Westin Cozumel](https://www.expedia.ca/Cozumel-Hotels-The-Westin-Cozumel.h19015446.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Melia Cozumel All Inclusive](https://www.expedia.ca/Cozumel-Hotels-Melia-Cozumel-All-Inclusive.h525790.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information)