Title: The Pyramid Cancun By Oasis - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10924097&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pyramid Cancun By Oasis - All Inclusive Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course ## Photo gallery for The Pyramid Cancun By Oasis - All Inclusive ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers - The Pyramid Cancun By Oasis - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/e7a3d5ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/8d096c4b-ba8c-487f-b188-dd323dc30572-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Sian Kaan Master Suite - The Pyramid Cancun By Oasis - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/7c29b2f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 restaurants, breakfast, lunch, dinner served; Mexican cuisine - The Pyramid Cancun By Oasis - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/d42f5e9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Pyramid Cancun By Oasis - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/7fb174f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at The Pyramid Cancun By Oasis - All Inclusive and take advantage of a free breakfast buffet, a casino, and 2 beach bars. With a beachfront location, free beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a body scrub, and a sports massage at Sensoria Spa, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball and basketball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a grocery/convenience store. ## Reviews 7.2 Good ## Popular amenities - All-inclusive - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Pyramid Ocean Front Room ![Shower, hair dryer, bathrobes](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/459a2b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Ocean Front Room - Sleeps 2 ### View all photos for Pyramid Ocean View King Room ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/41734567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Ocean View King Room - Sleeps 2 ### View all photos for Pyramid Sunset View King Room ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/50b5ddfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Sunset View King Room - Sleeps 2 ### View all photos for Pyramid Standard ![Pyramid Standard](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/ce707f95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Standard 7.2 Good 45 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Pyramid Ocean Front ![Pyramid Ocean Front](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/e4d9af5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Ocean Front 7.2 Good 33 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - Sleeps 4 - 1 King Bed OR 2 Double Beds - Sea view ### View all photos for Suite Pyramid Master ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/8796ad41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Pyramid Master 9.6 Exceptional 4 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - Sleeps 3 - 2 Double Beds OR 1 King Bed ### View all photos for Suite Pyramid Junior ![Suite Pyramid Junior](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/w5751h3840x5y0-404d8060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Pyramid Junior 7.6 Good 4 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - Sleeps 3 - 1 King Bed ### View all photos for Sian Kaan Master Suite ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/8796ad41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sian Kaan Master Suite 8.0 Very good 3 reviews ### Highlights Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Private bathroom Bathrobes Hair dryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Sian Kaan Beach Front ![Sian Kaan Beach Front](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/5e2ab230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sian Kaan Beach Front ### Highlights Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Private bathroom Bathrobes Hair dryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Pyramid Junior Suite ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/61bb9c73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Junior Suite - Sleeps 2 ### View all photos for Pyramid Standard Room ![Shower, hair dryer, bathrobes](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/459a2b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pyramid Standard Room - Sleeps 3 ### Pyramid Master Suite - Sleeps 2 ### Sian Kaan Beach Front - Sleeps 2 ### Sian Kaan Master Suite - Sleeps 2 ## You may also like Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/bcbee3c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet friendly 8.6 Excellent 3,227 reviews CA $459 CA $562 total includes taxes & fees Feb 15 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) ## About the area Located in Zona Hotelera, a neighborhood in Cancun, The Pyramid Cancun By Oasis - All Inclusive is near the airport and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Traveling with kids? Consider Xoximilco, or check out an event or a game at Oasis Arena. Take an opportunity to explore the area for water adventures such as snorkeling. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07791%2C-86.77531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fYLATKtebG7DrYuqng8-4LBhIQs=) Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Cancun_MayaCancunMuseum_6241919_097](https://images.trvl-media.com/place/6241919/d4c87e0a-8cb9-4228-b069-54c7316eaafa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maya Museum of Cancun 9 min walk \- 0.8 km - ![Aquaworld showing signage](https://images.trvl-media.com/place/6075634/d57890af-4f42-4bb4-8cfa-c5ca115a7165.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aquaworld 10 min walk \- 0.8 km - ![Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.](https://images.trvl-media.com/place/6075620/344db3fc-b82b-44bd-936f-899729d4e71f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iberostar Cancun Golf Course 13 min walk \- 1.1 km - ![Playa Delfines which includes general coastal views, a sandy beach and tropical scenes](https://images.trvl-media.com/place/6075628/7d4170a0-911e-45f7-bafe-0f815ed10689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Delfines Beach 3 min drive \- 2.5 km - Oasis Arena 1 min walk \- 0.0 km ### Getting around - Cancun Intl. Airport (CUN) 17 min drive ### Restaurants - Tatish Restaurant 4 min walk - Bahia Rodizzio 9 min walk - Coyote Loco 3 min walk - Piña Colada 10 min walk - La Placita 2 min walk ## About this property ### The Pyramid Cancun By Oasis - All Inclusive Upscale all-inclusive property near Iberostar Cancun Golf Course Consider a stay at The Pyramid Cancun By Oasis - All Inclusive and take advantage of a free breakfast buffet, a casino, and 2 beach bars. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Indulge in aromatherapy, a body scrub, and a sports massage at Sensoria Spa, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball and basketball. Free WiFi in public areas is available to all guests, along with a poolside bar and a grocery/convenience store. Additional perks include: - An outdoor pool along with sun loungers - Free self parking - An outdoor tennis court, a free beach club on site, and babysitting (surcharge) - A ballroom, a porter/bellhop, and wedding services Room features All 320 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks like safes and bathrobes. Other amenities include: - Showers and hair dryers - Childcare services, coffee/tea makers, and housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Basic alcoholic beverages included Room service during certain hours In-room minibar (all beverages included) Meals and beverages at companion properties ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Soccer Tennis Volleyball ### Lessons/classes/games Aerobics Bartending Cooking Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/9b6a2f43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Oasis Cancun - 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Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 2,609 reviews CA $269 CA $333 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10924097,64052,13655,9465,1110099) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi - WiFi in public areas is free with a 4-device limit ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 15 bars/lounges - 2 beach bars - 2 coffee shops/cafes - 20 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Benazuza Adults Only - Careyes Adults Only - Market Place and Bites - The White Box Gastrobar - TunKul Food Hall ### Things to do - 4 gaming tables - 6 slot machines - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Casino (538 square feet of space) - Concerts/live shows - Evening entertainment - Fitness classes - Free beach club - Free children's club - Full-service spa - Gym - Karaoke - Outdoor pool - Outdoor tennis court - Pilates classes - Playground - Shopping - Steam room - Yoga classes ### Family friendly - Arcade/game room - Children's games - Children's toys - Free children's club - Grocery/convenience store - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center (6,458 square feet of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Spa treatment rooms - Sports massages - Steam room - Swedish massages ### Accessibility - Elevator ### More - 1 building - 6 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathrobes - Hair dryer - Shower ### Entertainment - 50-inch flat-screen TV with cable/satellite channels - iPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April - A tax is imposed by the city: USD 4.88 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Free WiFi in public areas has a 4-device limit Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Pyramid Grand Oasis All Inclusive Cancun Pyramid Grand Oasis All Inclusive Pyramid Grand Oasis Cancun Pyramid Grand Oasis The Pyramid at Grand Oasis All Inclusive Pyramid Grand Oasis All Inclusive All-inclusive property Cancun Pyramid Grand Oasis All Inclusive All-inclusive property Pyramid Oasis Inclusive inclu ## Frequently asked questions ### Does The Pyramid Cancun By Oasis - All Inclusive have a pool? ### How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive? ### Is The Pyramid Cancun By Oasis - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at The Pyramid Cancun By Oasis - All Inclusive? ### What time is check-out at The Pyramid Cancun By Oasis - All Inclusive? ### Are there all-inclusive benefits at The Pyramid Cancun By Oasis - All Inclusive? ### Where is The Pyramid Cancun By Oasis - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Pyramid Cancun By Oasis - All Inclusive Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.6 Amenities ### 7.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 617 8 - Good 339 6 - Okay 266 4 - Poor 167 2 - Terrible 241 ## Reviews ### 10/10 Excellent #### Zachary Jan 14, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Clean room, good staff good food ##### Zachary Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Maureen Jan 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing experience for 11 days! Stayed in an ocean front, huge room and the view was breathtaking. Steps away from the beach and pool. Service and food was so good! We will definitely stay at this resort again. ##### Maureen Stayed 10 nights in Jan 2026 ### 10/10 Excellent #### Alicia Jan 19, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We took 15 employees for a team building trip. We had the best time. The rooms were amazing and the staff (especially Kevin at the beach beds) was amazing. This is our second time to the resort and we will definitely be back. Nightly entertainment was a blast as well. ![](https://a.travel-assets.com/ugc/hotel-reviews/bbc90e53-c355-4314-865a-a87512235483-1768841817277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9a71a28-b234-4068-bf82-7a86175a3279-1768841816002.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kevin, the very best server!](https://a.travel-assets.com/ugc/hotel-reviews/a295a9be-54e5-49a2-ada9-3f662a95c272-1768841818811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cigar bar](https://a.travel-assets.com/ugc/hotel-reviews/a1c16191-6346-4d3e-ae07-ea6fda972401-1768841816585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 3 nights in Jan 2026 ### 8/10 Good #### Ye Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a good hotel to stay at Cancun. Lots of food options and nice nature environment. ##### Ye Stayed 6 nights in Nov 2025 ### 8/10 Good #### Luis Gerardo Lopez Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities We stayed at The Pyramid the food and restaurants were amazing the only thing I didn’t like is that even tho you get all inclusive package in some restaurants you still have to pay. Staff was very friendly. The room was an 8 on clean. ##### Luis Gerardo Lopez Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Yaneth Dec 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I give this hotel a 10/10 will definitely visit again! Beautiful rooms with beach views and supper nice staff. ##### Yaneth Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Cecilia Jan 22, 2026 Disliked: Cleanliness, property conditions & facilities Reception front desk check-in was HORRIBLE rooms not what I asked and paid for, imposible to make restaurant reservations, everything closes at 11pm 👎 BEACH POOL AND RESTAURANTS STAFF VERY HELPFUL AND ATTENTIVE.⭐️⭐️⭐️⭐️⭐️ ##### Cecilia Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Donovan Dec 26, 2025 Liked: Staff & service, amenities Great staff, tons of restaurants, upgraded us to an oceanfront room for free. Would go back here when I visit cancun! I don’t recommend peak times though, it can get very busy. ##### Donovan Stayed 6 nights in Dec 2025 ### 8/10 Good #### WALTER Jan 4, 2026 Liked: Cleanliness Tte property is a little dated, however the staff was friendly and made us feel at home, the nightly show were very entertaining, the food and restaurants where not good at all, besides that overall it was ok ##### WALTER Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Hong Dec 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities a lot of dinner options, great restaurants. great ocean view. ##### Hong Stayed 4 nights in Nov 2025 ### 8/10 Good #### Michael Dec 30, 2025 Liked: Cleanliness, staff & service, amenities The building might be a bit old, but that didn’t take away from our experience at all. My family and I had a great time during our stay. The atmosphere was welcoming, and the staff were incredibly kind, helpful, and attentive throughout our visit. Their excellent service really made the difference and made us feel comfortable and cared for. Overall, we truly enjoyed our stay and would happily return. ##### Michael Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Naomi Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities We liked the resort! Loved the stay, everyone was friendly. Everything was included. It was great. ##### Naomi Stayed 6 nights in Dec 2025 ### 8/10 Good #### nemanja Jan 19, 2026 Liked: Staff & service, property conditions & facilities Pool water was to cold. Long lines to get a drink. Was slightly difficult to move with a stroler they don't have ramps everywhere. Food was good, entertainment was great. Rooms were huge ##### nemanja Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Saeid Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff, clean room and area and delicious foods ![](https://a.travel-assets.com/ugc/hotel-reviews/cca21e6e-b6e6-4179-ac48-6536189577fa-1760851658233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8935680b-8777-436d-a973-3f60b650d505-1760851658291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Saeid Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Charles Eromosele Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, friendly staffs & endless supply of everything ##### Charles Eromosele Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Ralph Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is my 2nd stay . The room, the staff and the facilities are all very good. I really enjoy the variety and quality of the food available. The line to check in took 45 minutes. ##### Ralph Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Liliana Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very clean ##### Liliana Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Oscar Dec 3, 2025 Liked: Amenities Disliked: Cleanliness Room and staff ##### Oscar Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Wenses Geovanny Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were always clean and stocked. The staff was very friendly and accomodating. Food options were great and plenty. The beach and pool areas were clean and beautiful, and easily accessible. All in all a great resort! ##### Wenses Geovanny Stayed 7 nights in Nov 2025 ### 8/10 Good #### Laura Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, an small issue at breakfast once. Staff very friendly. Upon arrival at check in we didn’t get all the information required. Hotel is too big. ##### Laura Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### James Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful facilities, food, shows and overall experience. ##### James Stayed 6 nights in Sep 2025 ### 8/10 Good #### Yevgeniya B Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, great staff and variety of dinning. Whoever, the restaurants offer very expensive drinks only. The cheapest bottle of wine is $ 105 and up! This is way too much. ![](https://a.travel-assets.com/ugc/hotel-reviews/131637db-7a96-4ed2-9b3a-93d6f378a761-1765624839015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yevgeniya B Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Florentino Gonzalez Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very great hotel very clean and staff is nice ##### Florentino Gonzalez Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Samuel Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great location - Highly recommended. ##### Samuel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Viral Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The food is awesome. 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