Title: Krystal Cancun Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=23809&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Cancun Family-friendly fun on the beach, with outdoor pool ## Photo gallery for Krystal Cancun ![4 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Krystal Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/40e54a08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Krystal Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/f09d449e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers - Krystal Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/f3d7c22b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/42687a98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe - Krystal Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/0e2c3c46.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find Krystal Cancun on a pristine beach with four restaurants serving authentic Mexican dishes all day. The property features on-site shopping, a sun-drenched pool area, and a spa offering therapeutic massages and body wraps to enhance the beachside experience. ## Reviews 7.6 Good ## Popular amenities - Spa - All-inclusive - Room service ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 King Bed, City View ![Standard Room, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/59c062fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 7.4 Good 66 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 344 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Club Room, 1 King Bed, Balcony, Ocean View ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/351d803f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Balcony, Ocean View 8.0 Very good 9 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Dining table LED TV - 366 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Family Studio, 1 King Bed with Sofa bed, Ocean View ![Family Studio, 1 King Bed with Sofa bed, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/e4615c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 1 King Bed with Sofa bed, Ocean View 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Dining table - 431 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/2fd0e21c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Balcony, Oceanfront 8.0 Very good 15 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Dining table LED TV Blackout drapes/curtains - 366 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View ![Deluxe Room, 1 King Bed, Balcony, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/eb7702ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony, Ocean View 7.2 Good 12 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Dining table LED TV - 344 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View ![Deluxe Room, 2 Double Beds, Balcony, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/4cdadb6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Balcony, Ocean View 7.2 Good 65 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, City View ![Standard Room, 2 Double Beds, City View | View from room](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/ce1c5e10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, City View 7.6 Good 60 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Club Room, 2 Double Beds, Balcony, Ocean View ![Club Room, 2 Double Beds, Balcony, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/cfa33f83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds, Balcony, Ocean View ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table - 366 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6210000/6209300/6209261/804bc9cb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Cancun Zona Hotelera - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 235 reviews CA $154 CA $196 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Cancun-Hotels-Aloft-Cancun.h6209261.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/7b9b3fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.6 Excellent 2,656 reviews CA $153 CA $195 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![Miscellaneous](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11520000/11518000/11517991/6765df0e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oh! Cancun The Urban Oasis & Beach Club Downtown Cancun - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,000 reviews CA $110 CA $139 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Cancun-Hotels-Oh-Cancun-The-Urban-Oasis.h11517991.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/102000000/101930000/101923300/101923250/4967b708.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Akuazul Resorts Adults Only Zona Hotelera - Pool - Breakfast included - Free WiFi - Restaurant 8.0 Very good 1,021 reviews CA $230 CA $285 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Cancun-Hotels-Akuazul-Resorts-Adults-Only.h101923250.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/120000000/119190000/119188700/119188667/382f0a7f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Cancun Airport Cancun - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 47 reviews CA $121 CA $156 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Cancun-Hotels-Hyatt-Place-Cancun-Airport.h119188667.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15540000/15533100/15533065/973d67f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,002 reviews CA $1,171 CA $1,171 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Cancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/3200/3147/99f832bf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive - Grand Opening! Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 4.0 2 reviews CA $676 CA $824 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Cancun-Hotels-Secrets-Mirabel-Resort-Spa-Adults-Only-All-Inclusive.h3147.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96120000/96116400/96116315/0fc81991_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Costa Mujeres - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 470 reviews CA $956 CA $956 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Isla-Mujeres-Hotels-Secrets-Playa-Blanca-Costa-Mujeres-Adults-Only.h96116315.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![3 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/733d2b1b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 1,860 reviews CA $762 CA $762 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/58000000/57840000/57832900/57832898/69ba602f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SLS Cancun Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 8.8 Excellent 412 reviews CA $302 CA $401 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Cancun-Hotels-SLS-Cancun.h57832898.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d7712269-b511-4ac8-a00b-1555a8f03f68&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun.h23809.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun.h23809.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13474%2C-86.74527&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bVS-V0wtewAhnQvYJtCl8wHEnd8=) Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Cancun Convention Center \- 3 min walk \- 0.3 km - Plaza Caracol Mall \- 5 min walk \- 0.4 km - Gaviota Azul Beach \- 5 min walk \- 0.4 km - Forum Beach \- 5 min walk \- 0.4 km - Caracol Beach \- 6 min walk \- 0.6 km #### Getting around - Cancun Intl. Airport (CUN) - 26 min drive #### Restaurants - ‪Hooters - ‬3 min walk - ‪Vips - ‬2 min walk - ‪Lobby Bar - ‬1 min walk - ‪Mandala - ‬3 min walk - ‪Coral Café - ‬2 min walk ## About this property ### Krystal Cancun Family-friendly resort near La Isla Shopping Mall Located close to Aquaworld and Plaza Las Americas, Krystal Cancun provides a swim-up bar, a poolside bar, and shopping on site. With amenities like a beachfront location and beach volleyball, this resort is the perfect place to soak up the sun. Indulge in a facial, a body wrap, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; the property also has a garden, a playground, and a hair salon. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi. Other perks at this resort include: - An outdoor pool and a children's pool, along with sun loungers and a swim-up bar - Free self parking and valet parking - Buffet breakfast (surcharge), babysitting (surcharge), and beach towels - Massage treatment rooms, wedding services, and a vegetable garden - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 502 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Children's books and childcare services - Recycling and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 42-inch LED TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ### All-inclusive details All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages In-room minibar (some restrictions) Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/10000000/9460000/9450300/9450296/9a33b065.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Dream Cancun by GuruHotel Zona Hotelera - Pool - Spa - Parking included - Free WiFi 7.4 Good 1,009 reviews CA $168 CA $210 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-16&selected=9450296&PinnedHotelID=9450296&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/ec66966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 2,097 reviews CA $200 CA $248 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6210000/6209300/6209261/2a2dc5b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Cancun Zona Hotelera - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 235 reviews CA $154 CA $196 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=6209261&PinnedHotelID=6209261&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/895900/895806/75646104.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachscape Kin ha Villas & Suites Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,928 reviews CA $207 CA $256 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=895806&PinnedHotelID=895806&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,665 reviews CA $134 CA $171 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch served; local and international cuisine](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/c190f9e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,211 reviews CA $331 CA $406 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,486 reviews CA $191 CA $238 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,753 reviews CA $124 CA $160 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16746/d068e497.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Cancun Villas Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 1,029 reviews CA $255 CA $315 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=16746&PinnedHotelID=16746&HadPinnedHotel=true®ionId=-1&adults=2) ![Arcade](https://images.trvl-media.com/lodging/1000000/890000/888300/888269/0dc44130.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flamingo Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.0 Good 1,169 reviews CA $181 CA $235 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=888269&PinnedHotelID=888269&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 390 for adults and MXN 195 for children - 3 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Aquamarina - El Mortero - Las Velas - Mediterraneo ### Things to do - Beach volleyball - Children's pool - Free children's club - Full-service spa - Health club - Hot tub - Outdoor pool - Playground - Sauna - Shopping - Steam room - TV in common areas - Yoga classes ### Family friendly - Children's books - Children's pool - Children's toys - Dining table - Free children's club - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Vegetable garden ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - Elevator (36 inch wide door) ### More - 4 buildings - 8 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Comprehensive recycling policy - Eco-friendly cleaning products used - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Heating - Iron/ironing board - Laptop-compatible safe - Phone - Recycling - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-000112/2025 ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Cancun Krystal Krystal Cancun Krystal Hotel Krystal Hotel Cancun Krystal Cancun Hotel Cancun Nh Krystal Cancun Hotel Nh Krystal Hotel Cancun Krystal Cancun Hotel Nh Hotels Cancun Krystal Cancun Resort Krystal Resort Nh Hotels Cancun Krystal Hotel Cancun Nh Krystal Cancun Hotel Nh Krystal Hotel Cancun Krystal Cancun Resort Krystal Cancun Cancun Krystal Cancun Resort Cancun ## Frequently asked questions ### Does Krystal Cancun have a pool? ### How much does it cost to stay at Krystal Cancun? ### Is Krystal Cancun pet-friendly? ### How much is parking? ### What time is check-in at Krystal Cancun? ### What time is check-out at Krystal Cancun? ### Are there all-inclusive benefits at Krystal Cancun? ### Where is Krystal Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Cancun Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.8 Location ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 575 8 - Good 338 6 - Okay 212 4 - Poor 127 2 - Terrible 170 ## Reviews ### 10/10 Excellent #### Jeffery Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff members are always very professional, courteous and helpful. The hotel is located perfectly, with easy access to attractions in the hotel zone, and on a perfect stretch of beach ##### Jeffery Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Tejasvini Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Krystal was an amazing place to stay. They had all the amneties. Food was good. Staff was really noce. Our go to place for every future visit to cancun. ##### Tejasvini Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ryan Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and beach ##### Ryan Stayed 5 nights in Sep 2025 ### 6/10 Okay #### JOSE Dec 2, 2025 Disliked: Property conditions & facilities The lobby looks good, but the rooms need to be remodeled, the hallway and the room smelled musty. The staff at the lobby were not that courteous, they were in a hurry. Not enough parking space, breakfast was not good at all. Good thing about it is that you have the beach a few steps away. ##### JOSE Stayed 1 night in Nov 2025 ### 6/10 Okay #### Laura Dec 1, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Only 1 elevator. Room stunk really bad. You had to pay to use the TV. Bed was super hard. They said we had a free day use of an outdoor bed on the beach but no one knew where we could make the reservation so we were never able too. The nice thing was the beach. The cleaning ladies were really great too. ##### Laura Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### yedizeth Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is incredibly friendly ##### yedizeth Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Robert Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The perfect spot to get away… service is great. ![](https://a.travel-assets.com/ugc/hotel-reviews/2cb2a750-fdee-4ca6-9bda-4741d603a23c-1748805708621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35158229-fce5-4820-b2ae-464357b8a30a-1748805707755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 7 nights in May 2025 ### 10/10 Excellent #### Shantoni Jun 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay. The best view to the beach ##### Shantoni Stayed 2 nights in May 2025 ### 10/10 Excellent #### Christopher May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Christopher Stayed 2 nights in Apr 2025 ### 8/10 Good #### Graeme May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location and excellent service ##### Graeme Stayed 2 nights in May 2025 ### 10/10 Excellent #### Racquel Jun 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are large and the beach view from our balcony was magnificent! The staff were all so friendly and accommodating. ##### Racquel Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Robert Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I come here all the time it’s just in a great location!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/642a05c9-2437-45f1-ae99-0ec55b85f17f-1745722403201.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 7 nights in Apr 2025 ### 6/10 Okay #### Anthony Jun 6, 2025 Liked: Staff & service The restaurant wait staff was excellent. ##### Anthony Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yves Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location and Convenience A+ Great value - best bang for your buck and perfect location to tourist zone and Cancun proper. Needs a remodel at some point and add more activities and really needs a major restaurant boost internally. Nonetheless, it’s a great place to be and family friendly. ##### Yves Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Gregory May 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location, beachfront. Nice beach. ##### Gregory Stayed 2 nights in May 2025 ### 8/10 Good #### Haisan Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff there are very friendly and the room that I was in was very clean and neat. I would go there again soon. ##### Haisan Stayed 4 nights in May 2025 ### 6/10 Okay #### Maria del Refugio Sep 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very dated, mattresses just plain dirty very stained, sheets were changed the same night we arrived, weird stains, no decoration, great view though, 2 elevators and only one working ##### Maria del Refugio Stayed 4 nights in Sep 2025 ### 8/10 Good #### Felicity Jun 10, 2025 Liked: Cleanliness, property conditions & facilities Great stay. The room was nice and accommodating. Beach was pretty and the people were helpful and kind. Nothing extraordinary, but it was good. ##### Felicity Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Desiree Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities I definitely recommend this place to stay especially if you’re traveling with your little ones. You have the beach in front and different pools within the hotel. The area is very nice. Accesible to get around walking ##### Desiree Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### dan Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Short walk to all amenities, bars, restaurants, entertainment ##### dan Stayed 3 nights in Jan 2025 ### 8/10 Good #### Manuel Jul 31, 2025 Liked: Staff & service The front desk staff very nice and polite. They suited all of our needs. However; the hotel is dated with a large case of differed maintenance. Needs a much needed face lift!! ![](https://a.travel-assets.com/ugc/hotel-reviews/54cb8ccf-0280-40d5-ab61-6ba3eaf7e175-1753947595706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c556b66d-e116-450e-96d9-6f7763ee168a-1753947595662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7cd351ad-6569-4893-a8b8-ed47a45bc27c-1753947595784.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Gloria Jun 25, 2025 Disliked: Amenities, property conditions & facilities This hotel is clean and has nice staff, but the rooms need to be modernized. ##### Gloria Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Stephen Jun 22, 2025 Disliked: Amenities, property conditions & facilities Location was good. Rooms are a little more to be desired. Season was wrong for the sea grass. ##### Stephen Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Enrique Sep 13, 2025 Liked: Staff & service Disliked: Cleanliness We had a party of 12 all staying at the hotel. All but one couple had to change rooms. Loud music untill the very late hours. AC went out in two of the rooms in the middle of the night. The staff was helpful and friendly but the entire experience overall was a nightmare. ##### Enrique Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Donn May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My 14th time staying at the Krystal Cancun. Always excellent and the "Best" staff !! I will be back !! ##### Donn Stayed 10 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! Cancun The Urban Oasis & Beach Club](https://www.expedia.ca/Cancun-Hotels-Oh-Cancun-The-Urban-Oasis.h11517991.Hotel-Information)