Title: Krystal Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Cancun Krystal Cancun welcomes families to its beachfront location for Mexican cuisine, shopping, poolside relaxation, and rejuvenating spa treatments. ![4 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/40e54a08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/42687a98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/f3d7c22b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/f09d449e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/0e2c3c46.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find Krystal Cancun on a pristine beach with four restaurants serving authentic Mexican dishes all day. The property features on-site shopping, a sun-drenched pool area, and a spa offering therapeutic massages and body wraps to enhance the beachside experience. 7.6 Good ## Popular amenities - - - - Spa - All-inclusive - Hot tub ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Standard Room, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/59c062fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 7.4 Good 63 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/351d803f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Balcony, Ocean View 8.0 Very good 9 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Dining table LED TV - 366 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Family Studio, 1 King Bed with Sofa bed, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/e4615c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 1 King Bed with Sofa bed, Ocean View 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Dining table - 431 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/2fd0e21c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Balcony, Oceanfront 8.0 Very good 15 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Heating Connecting rooms available Dining table LED TV Blackout drapes/curtains - 366 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Deluxe Room, 1 King Bed, Balcony, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/eb7702ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony, Ocean View ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Dining table LED TV - 344 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Double Beds, Balcony, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/4cdadb6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Balcony, Ocean View 7.2 Good 64 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, City View | View from room](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/ce1c5e10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, City View 7.6 Good 59 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV - 344 sq ft - City view - Sleeps 4 - 2 Double Beds ![Club Room, 2 Double Beds, Balcony, Ocean View](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/cfa33f83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds, Balcony, Ocean View ### Highlights Balcony or patio Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table - 366 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,342 reviews CA $136 CA $170 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=48416e35-2683-4d39-96b6-e18e76c23163&top_cur=CAD) Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,003 reviews CA $234 CA $289 total includes taxes & fees Nov 11 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun.h23809.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun.h23809.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13474%2C-86.74527&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bVS-V0wtewAhnQvYJtCl8wHEnd8=) Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Cancun Convention Center - 3 min walk - 0.3 km - Gaviota Azul Beach - 5 min walk - 0.4 km - Forum Beach - 5 min walk - 0.4 km - La Isla Shopping Mall - 7 min drive - 3.9 km - Hotel Zone Beaches - 8 min drive - 4.7 km #### Getting around - Cancun Intl. Airport (CUN) - 26 min drive #### Restaurants - ‪Hooters - ‬3 min walk - ‪Lobby Bar - ‬1 min walk - ‪Vips - ‬2 min walk - ‪Mediterraneo - ‬1 min walk - ‪Coral Café - ‬2 min walk ## About this property ### Krystal Cancun Family-friendly resort near La Isla Shopping Mall Located close to Aquaworld and Plaza Las Americas, Krystal Cancun provides a swim-up bar, a poolside bar, and shopping on site. With amenities like a beachfront location and beach volleyball, this resort is the perfect place to soak up the sun. Indulge in aromatherapy, a body scrub, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; the property also has a garden, a playground, and a hair salon. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi. Other perks at this resort include: - An outdoor pool and a children's pool, along with sun loungers and a swim-up bar - Free self parking and valet parking - Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage - Concierge services, a vegetable garden, and a 24-hour front desk - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 502 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Children's books and childcare services - Recycling and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 42-inch LED TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ### All-inclusive details All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages In-room minibar (some restrictions) Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities ## Similar properties ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 1,997 reviews CA $204 CA $252 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - 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Spa - Kids pool 6.8 1,213 reviews CA $210 CA $271 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=888269&PinnedHotelID=888269&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,747 reviews CA $133 CA $171 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,674 reviews CA $335 CA $335 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 390 for adults and MXN 195 for children - 3 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Aquamarina - El Mortero - Las Velas - Mediterraneo ### Things to do - Beach volleyball - Children's pool - Free children's club - Full-service spa - Health club - Hot tub - Outdoor pool - Playground - Sauna - Shopping - Steam room - TV in common areas - Yoga classes ### Family friendly - Children's books - Children's pool - Children's toys - Dining table - Free children's club - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Vegetable garden ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - Elevator (36 inch wide door) ### More - 4 buildings - 8 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Comprehensive recycling policy - Eco-friendly cleaning products used - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Heating - Iron/ironing board - Laptop-compatible safe - Phone - Recycling - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-000112/2025 ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Cancun Krystal Krystal Cancun Krystal Hotel Krystal Hotel Cancun Krystal Cancun Hotel Cancun Nh Krystal Cancun Hotel Nh Krystal Hotel Cancun Krystal Cancun Hotel Nh Hotels Cancun Krystal Cancun Resort Krystal Resort Nh Hotels Cancun Krystal Hotel Cancun Nh Krystal Cancun Hotel Nh Krystal Hotel Cancun Krystal Cancun Resort Krystal Cancun Cancun Krystal Cancun Resort Cancun ## Frequently asked questions ### Does Krystal Cancun have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Krystal Cancun? > As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Krystal Cancun on Oct 30, 2025 start from CA $154.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Krystal-Cancun.h23809.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Krystal Cancun pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Krystal Cancun? > Self parking and valet parking are free at this property. ### What time is check-in at Krystal Cancun? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Krystal Cancun? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Krystal Cancun? > Some rate plans available at this property are all-inclusive. ### Where is Krystal Cancun located? > Located in Zona Hotelera, this beachfront resort is connected to the convention center, 2.1 mi (3.4 km) from La Isla Shopping Mall, and within 6 mi (10 km) of Aquaworld and El Rey Ruins. Plaza Las Americas and Delfines Beach are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Krystal Cancun Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 576 8 - Good 324 6 - Okay 215 4 - Poor 134 2 - Terrible 172 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.6/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Rafael Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Resort with amazing views of the ocean. ##### Rafael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tejasvini Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Krystal was an amazing place to stay. They had all the amneties. Food was good. Staff was really noce. Our go to place for every future visit to cancun. ##### Tejasvini Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ryan Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and beach ##### Ryan Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### juana Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed everything from this hotel ##### juana Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Isaac Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its close to downtown areas ##### Isaac Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### P Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walking distance from restaurant, markets, clubs. Hotel staff is great, food was good, overall strongly recommend ##### P Stayed 4 nights in Aug 2025 ### 8/10 Good #### Gerardo Oct 22, 2025 Liked: Cleanliness Good ##### Gerardo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### yedizeth Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is incredibly friendly ##### yedizeth Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Hicham Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Hicham Stayed 2 nights in Jun 2025 ### 8/10 Good #### Baltazar Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Baltazar Stayed 4 nights in Oct 2025 ### 8/10 Good #### Jason Jul 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beach is BEAUTIFUL ##### Jason Stayed 7 nights in Jul 2025 ### 6/10 Okay #### adolfo Oct 23, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Need to upgrade bathroom in room mold on shower door area ##### adolfo Stayed 11 nights in Sep 2025 ### 10/10 Excellent #### Robert Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The perfect spot to get away… service is great. ![](https://a.travel-assets.com/ugc/hotel-reviews/2cb2a750-fdee-4ca6-9bda-4741d603a23c-1748805708621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35158229-fce5-4820-b2ae-464357b8a30a-1748805707755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 7 nights in May 2025 ### 6/10 Okay #### Pradtana Sep 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall is ok ##### Pradtana Stayed 6 nights in Aug 2025 ### 8/10 Good #### De Amor Jul 16, 2025 Liked: Cleanliness, amenities The property was close to all the nightlife market place and Starbucks. Convenient to the bus transportation and the Ferry to Isla Las Muejeres. Friendly staff and clean room. ![](https://a.travel-assets.com/ugc/hotel-reviews/c4d69aac-5f41-4183-801b-83a2c2339c1e-1752624943415.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e057c323-611b-40f4-968f-b35d9b8747ee-1752624943289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5554d6cd-3be1-4a68-88fe-5c11039e377a-1752624943307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### De Amor Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Shantoni Jun 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay. The best view to the beach ##### Shantoni Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mario May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel ##### Mario Stayed 5 nights in May 2025 ### 2/10 Terrible #### Lealyn Sep 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worse resort.not recommended ##### Lealyn Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Christopher May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Christopher Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Racquel Jun 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are large and the beach view from our balcony was magnificent! The staff were all so friendly and accommodating. ##### Racquel Stayed 5 nights in Jun 2025 ### 8/10 Good #### Graeme May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location and excellent service ##### Graeme Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sesar Oct 22, 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Broken elevator made it absolutely brutal going up and down from 8th floor ##### Sesar Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Maria del Refugio Sep 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very dated, mattresses just plain dirty very stained, sheets were changed the same night we arrived, weird stains, no decoration, great view though, 2 elevators and only one working ##### Maria del Refugio Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Shamiya Jun 11, 2025 Liked: Cleanliness, amenities Property was very nice. ##### Shamiya Stayed 3 nights in May 2025 ### 10/10 Excellent #### Yves Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location and Convenience A+ Great value - best bang for your buck and perfect location to tourist zone and Cancun proper. Needs a remodel at some point and add more activities and really needs a major restaurant boost internally. Nonetheless, it’s a great place to be and family friendly. ##### Yves Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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