Title: Hotel Isla Zamna - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=7925&destination=Isla+Mujeres%2C+Quintana+Roo%2C+Mexico&selected=22414976&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Isla Zamna Unwind with a refreshing cocktail at sunset and wake up feeling refreshed for another day of island adventures. ## Photo gallery for Hotel Isla Zamna ![Standard Double Room, 1 Queen Bed with Balcony | View from room - Hotel Isla Zamna (Isla Mujeres)](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/ea59fa91.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Hotel Isla Zamna (Isla Mujeres)](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/33c9e0bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Isla Zamna (Isla Mujeres)](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/45b602aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Isla Zamna (Isla Mujeres)](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/50e2f24c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually furnished, desk, iron/ironing board - Hotel Isla Zamna (Isla Mujeres)](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/e3ed0ba8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Hotel Isla Zamna, where the vibrant spirit of Centro - Supmza 001 meets tropical charm. Relax on the terrace, sip a drink at the bar, or explore nearby North Beach and Isla Mujeres Ferry Terminal with in-room WiFi to keep you connected. ## Reviews 6.4 ## Popular amenities - Free WiFi - Air conditioning - Bar - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Apr. 6 - Apr. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 7 - Apr. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Double Room, 1 King Bed, Balcony, City View ![In-room safe, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/e3ed0ba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Balcony, City View - City view - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 1 Queen Bed ![Standard Double Room, 1 Queen Bed](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/4549ea2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed - 151 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Quadruple Room, 2 Double Beds ![Standard Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/297eafa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds - 151 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, 1 Queen Bed with Balcony ![In-room safe, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414976/e3ed0ba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed with Balcony - 151 sq ft - Sleeps 2 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Isla-Zamna.h22414976.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Isla-Zamna.h22414976.Hotel-Information) ## About the area Located in Centro - Supmza 001, a neighborhood in Isla Mujeres, Hotel Isla Zamna is in a shopping district and on the waterfront. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Enjoy the great outdoors with hiking/biking trails and ziplining, or hop on a moped rental nearby and explore all the area has to offer. [Visit our Isla Mujeres travel guide](https://www.expedia.ca/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25702%2C-86.74700&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T_YoscwVNWr1tZFuEu4iXLF8OBQ=) Av Francisco I Madero manzana 4 lote 10, Isla Mujeres, QROO, 77400 ### What's nearby - ![Miguel Hidalgo](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Miguel Hidalgo 1 min walk \- 0.0 km - ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Ferry Terminal 3 min walk \- 0.3 km - ![North Beach](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 5 min walk \- 0.4 km - beach 3 min walk \- 0.3 km - Isla Mujeres Cemetery 5 min walk \- 0.4 km ### Restaurants - Luna Grill 2 min walk - El Patio 2 min walk - Sonny's Pizza 2 min walk - Los Mariscos De Humo 1 min walk - Cafe Mogagua 1 min walk ## About this property ### Hotel Isla Zamna Hotel near North Beach Close to Isla Mujeres Ferry Terminal, Hotel Isla Zamna provides amenities like a terrace and a bar. Guests can connect to free in-room WiFi. Other perks include: - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a 24-hour front desk - Smoke-free premises, concierge services, and tour/ticket assistance - A front-desk safe Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping, and desks ## Similar properties ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3030000/3021800/3021729/c66e2755.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bahia Chac Chi Centro - Supmza 001 - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,003 reviews CA $109 CA $147 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=3021729&PinnedHotelID=3021729&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2930000/2921400/2921311/36b31018.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Kiin Centro - Supmza 001 - Pool - Parking included - Air conditioning - Business services 8.2 Very good 838 reviews CA $136 CA $181 total includes taxes & fees Apr 15 - 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Outdoor Space 8.2 Very good 243 reviews CA $69 CA $90 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=11518152&PinnedHotelID=11518152&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/c39a7581.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paradise Suites Centro - Supmza 001 - Spa - Pet friendly - Parking included - Free WiFi 8.6 Excellent 214 reviews CA $251 CA $309 total includes taxes & fees Apr 9 - Apr 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=22414976&PinnedHotelID=22414976&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22414976,3021729,2921311,5429894,95321937) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - A bar/lounge ### Family friendly - Babysitting (surcharge) ### Conveniences - 24-hour front desk - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach loungers - On the waterfront - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Individual furnishings - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 1450.00 per person (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Hotel Isla Zamna Isla Mujeres Isla Zamna Isla Mujeres Isla Zamna Hotel Isla Zamna Hotel Hotel Isla Zamna Isla Mujeres Hotel Isla Zamna Hotel Isla Mujeres ## Frequently asked questions ### Is Hotel Isla Zamna pet-friendly? ### How much is parking? ### What time is check-in at Hotel Isla Zamna? ### What time is check-out at Hotel Isla Zamna? ### Does Hotel Isla Zamna provide a shuttle to the airport? ### Where is Hotel Isla Zamna located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Isla Zamna Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 3 8 - Good 10 6 - Okay 12 4 - Poor 8 2 - Terrible 1 ## Reviews Verified ### 4/10 Poor #### Verified traveller Jul 22, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Lo único bueno que tiene es su ubicación, muy céntrico pero aun así no me quedaría ahí de nuevo. De las 3 personas que nos recibieron en el turno de la mañana y de la tarde, solamente la chica chaparrita fue amable y atenta, las otras dos personas pésima actitud de servicio. El baño de nuestro cuarto con suciedad casi por todos lados y suciedad de la persona anterior (peor aún). ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 6/10 Okay #### Verified traveller May 27, 2019 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities El lugar no está mal para ir solo a dormir \*\*\*, la ubicación ideal por que todo lo encuentras caminando, el oxxo cruzando la calle, pero la verdad no regresaría, en la habitación había una cucaracha, manchitas en las sábanas, los muebles del baño se ven descuidados, y el ruido es exagerado\*\*\*, que realmente no duermes. Solo el chico que nos atendió al check in muy amable. ##### Verified traveller Stayed 1 night in May 2019 Verified ### 6/10 Okay #### Verified traveller May 5, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Safe didn't work - no fridge in room - that was the biggest issue - been visiting Isla for 12 years now, this is the first hotel I remember with no fridge. Staff friendly. Great location.....would have been good to ##### Verified traveller Stayed 2 nights in Feb 2019 Verified ### 4/10 Poor #### RZ Apr 1, 2019 Liked: Staff & service Disliked: Cleanliness The first room was small, television did not work and has roaches. The second room the television did not work. ##### RZ Stayed 4 nights in Mar 2019 Verified ### 6/10 Okay #### Holly Mar 2, 2019 Liked: Cleanliness, staff & service The room was very, very small. Small bedside tables but no electrical outlets nearby for charging phones. Small closet. No table/desk or chair in the room. Large curtained window looking out in to the hallway. Small window on opposite wall that you could not see out of because of how high it was placed. Room was clean. We only stayed 2 nights. Came back after a long day at the beach looking forward to cleaning up before dinner only to find there was no water and no estimated time of repair. I was back on a few hours later when we returned. This is an ok place for a very short stay. Compared to other places we've stayed on Isla at this price this hotel is not a great value fo price. ##### Holly Stayed 2 nights in Feb 2019 Verified ### 4/10 Poor #### Verified traveller Mar 2, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Pros: excellent location, 5 minute walk from the ferry terminal, 10 minute walk to Playa Norte. Staff was nice. Wifi worked well. There’s a 24hr taco joint, La Cochi-loka next door. Tacos were amazing! Now, the cons: room was small, towels were run down with holes, no hot water for the shower, room had a mildew odor. Coffee service consisted of instant coffee with powdered creamer. Water kettle didn’t work so I had to microwave the water but then I noticed ants in the water kettle. Photos from hotel website are not accurate to reality. Hotel is more run down than is depicted in the photos. ##### Verified traveller Stayed 1 night in Feb 2019 Verified ### 2/10 Terrible #### Verified traveller Feb 25, 2019 Disliked: Staff & service, amenities, property conditions & facilities The room did not have the extra blanket as I requested instead it had a small less than than twin size blanket. The room did not have any toliet paper nor the remote for the A/C which is the only way to turn it on. The toilet first time flushing it over flowed. No hot water. The manager the next morning had a problem with us because we had a friend come up to room. When I addressed the issues with her on the above said she just stared and stated that they do not have any extra blankets and see cannot help that her staff could not find the remote that was to be given at check-in. ##### Verified traveller Stayed 3 nights in Feb 2019 Verified ### 4/10 Poor #### Rolf Feb 19, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Enkelt på Isla Mujeres Litet enkelt hotell med bra läge. Små rum, vissa utan fönster. Inte den bästa städningen, bra med handdukar dock ingen strandhandduk. ##### Rolf Stayed 3 nights in Feb 2019 Verified ### 8/10 Good #### Thierry Feb 18, 2019 Liked: Cleanliness, room comfort #### Hôtel à potentiel, en transition Hôtel actuellement en transition, mais avec un très bon potentiel. la terrasse sur le toit n'était plus exploitée, mais excellent plan le jour ou elle le sera à nouveau. Le personnel est serviable et fait de son mieux, mais en cours d'apprentissage. Attention, toutes les chambres n'ont pas une vue sur l'extérieur, mais si on est plongeur, c'est juste un pied à terre. Il n'en faut pas plus. Je reviendrai dans cet hôtel. ##### Thierry Stayed 5 nights in Feb 2019 Verified ### 8/10 Good #### Verified traveller Feb 13, 2019 Liked: Cleanliness, staff & service Overall the staff are really helpful and nice. There were some issues with the room. My safe didn't work in that it was locked shut from a previous user, and the staff couldn't open it. At times the safe's low battery alarm would chirp, which was distracting, but this wasn't continuous. Again the staff couldn't disable the alarm since it was locked shut. Housekeeping was sub-par. There were pillows without pillowcases and the comforter had visible brown stains. Sometimes I wasn't given new towels even though I put my used ones on the floor after a few uses. I was only given water on the first day. In the end, I had to take a few trips to the front desk to get fresh towels, new water bottles, etc., which was no big deal. On one night a group of boisterous guests returned at 1:30 am. They proceeded to have a loud conversation in the hallway for approx 30 min, which echoed throughout the entire hotel. I would have thought that the staff member at the front desk would have asked them to lower their voices, but this did not happen. ##### Verified traveller Stayed 4 nights in Feb 2019 Verified ### 6/10 Okay #### Fiona Feb 8, 2019 Liked: Cleanliness, staff & service The hotel is located very centrally and close to the ferry terminal, so getting to the beach, shops, restaurants and bars was very easy and convenient. The room was clean but the furniture on the balcony could be replaced as one of the chairs was falling apart. The staff were friendly and welcoming. The negatives were that it is next to a late-night taco shop so at 4-5am the noise emanating from next door by late-night revellers kept me awake. Also, the shower drain was blocked so it flooded the bathroom and the bedroom partly, which wasn't great. ##### Fiona Stayed 1 night in Jan 2019 Verified ### 4/10 Poor #### Verified traveller Jan 17, 2019 Disliked: Staff & service, property conditions & facilities, room comfort Buena ubicación, la habitación y en especial el baño tenían un olor a cloacas nauseabundo. La ropa de cama y toallas sucias. La ducha no tiene espacio para el ingreso de una mujer embarazada, y no funciona el agua caliente. Poca empatía por parte de los empleados. Hay mejores opciones por mismo e inferior precio. ##### Verified traveller Stayed 4 nights in Jan 2019 Verified ### 4/10 Poor #### JOSE Jan 14, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort It is ont close to the beach Room is not clean at all Shower dirty whit hairs from previos guest Hotel facilties does not worth the money amount ##### JOSE Stayed 1 night in Jan 2019 Verified ### 6/10 Okay #### Traveller Jan 7, 2019 Liked: Staff & service Disliked: Room comfort Location is great - 2 minutes walk to the beach and 5 minute walk to the ferry terminal. Staff struggled with English. Very noisy and thin walls - could hear fellow guests at night. No hot water the first 24 hours of arrival - hot water system wasn’t working. Leaking air conditioner and broken towel rail. ##### Traveller Stayed 2 nights in Dec 2018 Verified ### 6/10 Okay #### ROLDAN Dec 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort Si quieres descansar, este hotel no es una buena opción. Es demasiado ruidoso. Entra el ruido de la calle, de los demás clientes. No pude descansar por el ruido. El baño es incómodo. En general buena ubicación. ##### ROLDAN Stayed 1 night in Dec 2018 Verified ### 8/10 Good #### Verified traveller Dec 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was unhappy with the room with no windows upon check-in but I asked for a balcony room and got it. It was great. The front desk agent was trying to charge me after I gave him a receipt from Travelocity Paying already. Clerk needs more training. But overall very happy at the place. ##### Verified traveller Stayed 1 night in Dec 2018 Verified ### 6/10 Okay #### Verified traveller Jun 14, 2018 #### There must be a better choice The best part is the close proximity to the pier / 7-8 minutes walk. Poor layout of the rooms. Windows leaked. Poor water pressure. Poor value. Good service at breakfast. ##### Verified traveller Stayed 2 nights in May 2018 Verified ### 8/10 Good #### Verified traveller May 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Great location, clean, and great staff. Only issue I had was the street it is on was rather loud at night. Earplugs fix this though. Is a couple of minutes walk from the ferry and from the beach. Is in the middle of all the shops and food. ##### Verified traveller Stayed 5 nights in May 2018 Verified ### 6/10 Okay #### Anna May 5, 2018 Liked: Cleanliness, staff & service Disliked: Room comfort I consider this more of a renovated hostel was clean staff very nice The room itself is clean but the bathroom is very small and I’m 5’0” We had the room overlooking the street and we we’re woken up at 6 am with music and general noise,which I know was our fault but it was the only one with a balcony or a window.the receptionist we dealt with was more than accomodating ##### Anna Verified ### 10/10 Excellent #### Mirs Apr 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Hotel muy centrico El personal del hotel es muy amable y dispuestos a ayudar, yo soy vegana y como tenia el desayuno incluido hablaron con el restaurante para asegurarse que podían hacer un menú especial para mi. El hotel es muy céntrico y esta a un par de cuadras de Playa Norte y el centro, también hay un Oxxo enfrente y tienen un restaurante/bar en el rooftop donde la comida y la bebida son muy buenas, sobre todo la bebida, el bar man es lo máximo! Como recomendación les diría que cambiaran las cortinas porque el sol entra desde las 7am que sale el sol por lo que no se puede dormir después de esa hora y que hablaran con los vecinos para que no pongan música muy fuerte tan temprano por la mañana. ##### Mirs Stayed 2 nights in Apr 2018 Verified ### 8/10 Good #### IVONNE Apr 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort la señorita que nos recibió fue muy amable siempre en todo el tiempo que estuvimos ahí que realmente fue muy poco (dos noches) pero en general estuvo bien ##### IVONNE Verified ### 6/10 Okay #### Tyler Mar 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Good for a short stay! Nice property. Good for friends or a couples stay. Not a great option for a family with kids. A very simple room (small from our experience on the island over 10 years) good for sleeping and a shower. If you are planning a family trip, I would recommend another property. This is a good convenient option for a low needs traveler! New rooftop bar has great view. Quite a bit of noise from close by properties. Great AC and Hot shower. Very nice staff (we have yet to be disappointed in this aspect) ##### Tyler Stayed 5 nights in Mar 2018 Verified ### 10/10 Excellent #### José Mar 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Demasiado bueno y muy cerca de la playa . Excelente, todo es muy bueno, lo recomiendo al 100% ##### José Stayed 1 night in Mar 2018 Verified ### 8/10 Good #### Katie Mar 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not ocean view, but nice staff! Good basic hotel. The front desk staff was very accommodating. They helped us rent a golf cart as well. The free breakfast is a choice at two local restaurants but you get the set food option. Free welcome drink is on rooftop bar. The bathroom was very small. I am 5'8" and my knees hit the wall from the toilet. The room is definitely not Oceanview (don't pay extra for this option!) as our room overlooked an empty lot and our balcony did not have furniture. ##### Katie Stayed 3 nights in Mar 2018 Verified ### 6/10 Okay #### kay Mar 1, 2018 Liked: Cleanliness, staff & service #### Great stuff!!! great location, Too bad the shower was damp and needed more ventilation, also not enough ventilation to the room cause the window is to a closed stuffy porch. Also, for us it was kind of hard to go up the stairs with the luggage and not always there is someone to help. ##### kay Stayed 2 nights in Feb 2018 ### Expedia's Latest Trends ### Hotels > - [VILLA ISLA MUJERES MAYAKITA, FANTASTIC OCEAN VIEW & ROOFTOP](https://www.expedia.ca/Isla-Mujeres-Hotels-ISLA-MUJERES-MAYAKITA-HOUSES.h32624913.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [Worldmark Isla Mujeres](https://www.expedia.ca/Isla-Mujeres-Hotels-Worldmark-Isla-Mujeres.h9734869.Hotel-Information) > - [The Westin Resort & Spa, Cancun](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information) > - [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Royal Solaris Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Royal-Solaris-Cancun-Resort-Marina-Spa-All-Inclusive.h13655.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Altitude at Krystal Grand Cancun - All inclusive](https://www.expedia.ca/Cancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Mayan Monkey Cancun | Social Hotel](https://www.expedia.ca/Cancun-Hotels-Mayan-Monkey-Hotel-Hostel-Cancun.h22689015.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Melia Casa Maya Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) > - [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > - [SLS Cancun](https://www.expedia.ca/Cancun-Hotels-SLS-Cancun.h57832898.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > - [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > - [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)