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Comfort Inn & Suites – Avis

2.5 out of 5
Comfort Inn & Suites
44380 West Hills Lane, Caldwell, OH

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 132 avis sur 186." "
Note de 8 – Bien, d’après 41 avis sur 186." "
Note de 6 – Acceptable, d’après 5 avis sur 186." "
Note de 4 – Médiocre, d’après 5 avis sur 186." "
Note de 2 – Terrible, d’après 3 avis sur 186." "

9,6/10

Propreté

9,4/10

Service et personnel

9,4/10

Commodités

9,6/10

État et installations de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Gregory

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent front desk and very clean. Good breakfast and nice pool. Large room and comfortable bed.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Denise

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pool is nice and shwer is amazing. Very comfortable all around.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

David, Stow

Points forts : Commodités
The hotel staff and facilities staff at this location are the friendliest and efficient group. The property is fairly new. Very clean and up to date. The rooms were spotless and comfortable. An excellent stay for a great price.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Terry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean comfortable very nice staff. Nice pool and hot tub.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Cheryl

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best hotel in Caldwell ohio
Hotel super clean! Bathrooms sparkld! Breakfast was amazing - best breakfast ever! Manager was top notch! Highly reccommend staying here and will do so in the future!
Séjour de 1 nuit en février 2024
Joy a répondu le 25 févr. 2024
Thank you Cheryl for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

8/10 – Bien

Matthew

Points forts : Propreté, service et personnel
Not bad. Staff was friendly, room was clean. The pool and hot tub were broke. No USB ports in room. Comfortable bed, would stay again.
Séjour de 1 nuit en février 2024
Joy a répondu le 25 févr. 2024
Hi Matthew,Thank you for taking the time to do our online survey. There is a USB port on the alarm clocks. I am sorry for the inconvenience and hope you choose our hotel again

4/10 – Médiocre

Jeff

Séjour de 1 nuit en janvier 2024
Joy a répondu le 9 févr. 2024
Jeff,Thank you for taking the time to do our online survey. Hope you have a safe and happy 2024.

10/10 – Excellent

Craig

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Joy a répondu le 9 févr. 2024
Thank you for taking the time to do our online survey. We appreciate your review and thank you for choosing our hotel for your recent stay.

10/10 – Excellent

AMY

Séjour de 1 nuit en décembre 2023
Joy a répondu le 9 févr. 2024
Thank you for taking the time to do our online survey, it is greatly appreciated. Thank you for choosing our hotel for your recent stay and hope to see you again.

8/10 – Bien

Christa, Poca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean. Nothing super fancy and the walls were thin so you could hear a lot of noise in the hotel. Overall a good stay.
Séjour de 1 nuit en décembre 2023
Joy a répondu le 9 févr. 2024
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Excellent

Dana

Séjour de 2 nuits en décembre 2023
Joy a répondu le 9 févr. 2024
Thank you taking the time to do our online survey, it is greatly appreciated and thank you for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Excellent

Kimberly

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Serafima

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Tamara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, comfortable, no complaints.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice hotel. Clean and staff are friendly and do a great job.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

David

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and friendly staff. Very clean, from the lobby to the hallways and rooms.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

BERNARD

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff and very clean
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Heather

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

simeon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Joy was the face that greeted us over and over again. All of the staff was wonderful and everything was clean and comfortable. Would highly recommend to anyone
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Joy was a great hostess
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Linda

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Terressa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was quiet and clean.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

lisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great bang for your buck
The staff was friendly and helpful. The room was a decent size, clean and had a larger size mini fridge. The only downfall was how loud the AC unit was when running which made it harder for the kids to sleep.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Karen Pruitt

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités
I coukd not get the internet conn. ection on my tablet. Have not had this problem before in any hotel even in other countries. Was a disappointment
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Louise

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is the first place we’ve rented that had enough warm bedding! Usually I bring an extra blanket along for more comfort but didn’t need it here! I LOVED the large shower! Again, we haven’t rented a room that had a real shower before! It was a wonderful surprise! The only thing I would suggest to this facility is to have a place to charge a cell phone in the suite. My phone was dead and I couldn’t recharge it until we returned home. Don’t think that not having a place to charge a phone took away from the comfort of that room though!
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Brandey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super welcoming atmosphere. The rooms were super clean, beds were super comfortable. The pool and hot tub were both very clean and warm.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Dorie

Points forts : Propreté
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Vincent

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Jeffery

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Christine, West Allis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly and helpful. Hotel was immaculate. I thought it was brand new and was shocked to find out it’s 8.5 years old. It’s maintained in great condition.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Michele

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk clerk was great and even called to make sure everything was good in the room
Séjour de 1 nuit en août 2023

10/10 – Excellent

Cathleen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful nights stay.
Every area of the hotel was very clean and kept up. Employees were all very nice. The room was comfortable. The pool area was clean and we appreciated the breakfast being available. Great value.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Jennifer

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My kids loved the pool! We've stayed here 2 times now and both times we had the best time.
Séjour de 1 nuit en août 2023

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable business accommodations.
friendly staff. everything was clean. jacuzzi was great.
Séjour de 3 nuits en juillet 2023

8/10 – Bien

Lidiya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not bad. Would stay again
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Will

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Next to a restaurant was a plus!
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Valli

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was outstanding and rooms were super clean breakfast was delicious, pool was nice only thing the floor was very slippery with wet feet made me very nervous with my grandkids.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
False advertising that our room was SMOKING. Everything else was great, especially Bonnie the server at breakfast.
Séjour de 2 nuits en juillet 2023
JOY a répondu le 21 juill. 2023
Let me apologize for the misinformation relayed to you. Our website shows that we are a non-smoking facility as well as a pet free hotel. If you were informed otherwise by another site then yes you were misinformed. May I suggest calling the hotel directly if you have a question or concern for your accommodations or visit the hotel website. Thank you for staying with us on your recent stay.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Gret Hotel
We chose this hotel because we have stayed at other Comfort Inn and Suites. This one did not let us down. Great hotel, great location and everything was perfect!
Séjour de 1 nuit en juillet 2023
Joy a répondu le 21 juill. 2023
Thank you for your great review and for choosing our hotel for your recent stay. I will be sure to pass them along to my staff. Hope to see you again.

10/10 – Excellent

Tiffany

Séjour de 3 nuits en juillet 2023

10/10 – Excellent

Cynthia

Points forts : Propreté, état et installations de l’hébergement
We thoroughly enjoyed our stay and the breakfast was excellent. The hotel was clean and staff were pleasant with the exception of Natasha who was not cordial. When we arrived each time at the desk she would not look up until it was convenient and appeared annoyed when I asked for additional shampoo, only one was provided one day and there were two of us. Natasha needs to be coached on professional etiquette, especially in the hotel and concierge service industry. Normally we would not complain but Natasha was rude and that is not okay based on all the money we paid for 7 nights. Other than Natasha our stay and other staff were excellent.
Séjour de 1 nuit en juillet 2023
Joy a répondu le 9 juill. 2023
Thank you for the 5 Stars and to address your review concerning Natasha, let me assure you that she is one of my most pleasant and accommodating employees and I did review this with her like yourself, I want complete satisfaction with all guest. Talking to her about this she had no intention of being rude if she came off that way so please accept my apologies and hers. She has had a rough week with some personal things and sometimes those things can come off the wrong way but please again accept my apologies. As far as the room amenities I take responsibility for not providing more information to housekeeping as to supply more. We did do a linen change and a new housekeeper serviced your room and I should've made her aware you needed more. I hope you made it home safely and getting some much needed rest for you both.

10/10 – Excellent

Kimberly

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en juin 2023
Joy a répondu le 9 juill. 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Excellent

Katti Jo

Séjour de 1 nuit en juillet 2023
Joy a répondu le 24 juill. 2023
Thank you for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

10/10 – Excellent

Stephen

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We needed a last minute hotel for a 1 night stay. We didn’t arrive until late. We found the staff to be extremely helpful and nice. The hotel and our room was very clean. I thought the bed was comfortable and slept well. Breakfast was good and they have a nice selection from fruit to yogurt to make your own waffles and everything in between. We would definitely stay there again.
Séjour de 1 nuit en juillet 2023
Joy a répondu le 9 juill. 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We appreciate your great compliments and I will be sure to pass them along to my staff. Hope to see you again.

10/10 – Excellent

Tobias

Séjour de 1 nuit en juin 2023
Joy a répondu le 21 juin 2023
Thank you for taking the time to do our online survey and choosing our hotel on your recent stay. We appreciate your business and hope to see you again.

10/10 – Excellent

RONALD

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The stay was just perfect. My wife and I along with a friend went to a concert and this was perfect. A great location right off the interstate with a good selection of eating places including one right off the parking lot. The rooms were clean, neat and attractive. It was exactly as described online. The staff were very friendly and helpful. The inside pool and the hot tub were used and were excellant. The breakfast food was good, also. Quiet, safe and just a perfect place to visit.
Séjour de 1 nuit en juin 2023
Joy a répondu le 21 juin 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. I will be sure to pass along your wonderful compliments to my staff. Hope to see you again.

10/10 – Excellent

Leann

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juin 2023
Joy a répondu le 21 juin 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. We hope to see you again.