Search Apart Hotels in Bratenahl

"The hotel was wonderful! Location is great. Being from Chicago I wasn’t thrilled with the restaurants near the hotel but that was my pickiness and no fault of the hotel. The hotel was clean, quiet, and the staff was great. I would stay there again."

"Amazing place to stay"

"I didn’t like the parking but everything else was great "

"Will at the front desk was great. Our original room had issues and he immediately got us a different room to stay in. It’s not the fanciest hotel but great for an overnight. Would definitely stay there again. "

"The staff at this hotel are great. They kept us informed and were polite the entire time. Check-in is rough, though. If you show up a little early, you're not getting in. I realize they are a busy hotel, but we'd been in the car for 7 hours and while the staff were very cordial, the policy seemed a bit too rigid. There was a point where plenty of guests were sitting in the lobby almost like at a doctor's appointment, waiting to be called for their room. Again, this isn't the fault of the staff. This is a policy issue. It's an older hotel that has clearly been repurposed. While they did renovate, there's a lot that could be updated to make it better. We had the misfortune of having a room across from the elevator and two doors away from an outside exit. At 5 am, the noise started. There's a noticeable gap under the door, so that noise is coming right in. The bathtub was resurfaced and it was like trying to balance on a ball -- the tub floor was warped and probably unsafe for those who are unsteady on their feet. The room was clean enough, comfortable, and the right temperature. Again, it gets high marks for the staff, but the rest could use some attention."

" I was not given a room near elevator as i requested. Otherwise all was great."

"Nice "

"Great property. I loved the architecture. The staff was friendly, room was quiet. The breakfast was good. "

"I travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I can’t recommend this place enough—every amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious! "