5/5 Excellent
Elvira
Travelled with partner
Sep. 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Hyatt Regency Cleveland At The Arcade
Photo gallery for Hyatt Regency Cleveland At The Arcade
Overview of Hyatt Regency Cleveland At The Arcade
Hyatt Regency Cleveland At The Arcade
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
420 Superior Ave E, Cleveland, OH, 44114
Explore the area
- Progressive Field11 min walk
- Rock and Roll Hall of Fame14 min walk
- FirstEnergy Stadium15 min walk
- Cleveland, OH (CLE-Hopkins Intl.)16 min drive
Choose dates to view prices
About this area
Cleveland
Hyatt Regency Cleveland At The Arcade is located in Gateway District, a neighborhood in Cleveland, and is in the business district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or FirstEnergy Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
What's nearby
- Soldiers and Sailors Monument - 3 min walk
- Cleveland Arcade - 4 min walk
- Progressive Field - 11 min walk
- Rock and Roll Hall of Fame - 14 min walk
- FirstEnergy Stadium - 15 min walk
Getting around
- Tower City-Public Square Station - 9 min walk
- Cleveland Station - 15 min walk
- Cleveland Hopkins International Airport (CLE) - 16 min drive
Restaurants
- 1890 Restaurant — 1 min walk
- 1890 Lounge — 1 min walk
- Pura Vida by Brandt — 3 min walk
- Pour Cleveland — 4 min walk
- Hodge's — 4 min walk
About this property
Awards and affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 39 per night; includes in/out privileges)
Food and drink
- Breakfast available for a fee: USD 4-18 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- Fitness center
- Spa services
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (7100 square feet)
- Meeting rooms
Spa
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - Swedish
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- Handrails in stairways
- In-room accessibility
- Low-height counter and sink
- Roll-in shower (select rooms)
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hair dryer
- Towels
Entertainment
- 37-inch LCD TV
- Cable channels
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Cleveland
Downtown Cleveland
Hotel
Guest rating 4+
4 star
Business-friendly
Free WiFi
Pet-friendly
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Dogs welcome
Up to 50 lbs
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 4 and USD 18 per person (approximately)
- Valet parking fee: USD 39 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.1/5
Amenities
4.4/5
Property conditions & facilities
3/5 Okay
Jennifer
Travelled with family
Sep. 12, 2021
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2021
2/5 Poor
Neema, delaware
Travelled with family and small children
Sep. 8, 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
3/5 Okay
Joe, Findlay
Travelled with partner
Sep. 7, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Fred J Rushing, Monroe
Travelled with family
Aug. 31, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021