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Hyatt Regency Cleveland At The Arcade

Photo gallery for Hyatt Regency Cleveland At The Arcade

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast served, American cuisine
Lobby
Designer toiletries, hair dryer, towels

Overview of Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
420 Superior Ave E, Cleveland, OH, 44114

Explore the area

  • Popular LocationRock and Roll Hall of Fame14 min walk
  • Popular LocationFirstEnergy Stadium15 min walk
  • Popular LocationProgressive Field15 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Room options

About this area

Cleveland

Hyatt Regency Cleveland At The Arcade is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at FirstEnergy Stadium or Progressive Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Soldiers and Sailors Monument - 3 min walk
  • Cleveland Arcade - 4 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • FirstEnergy Stadium - 15 min walk
  • Progressive Field - 15 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • House of Blues Cleveland - 5 min walk
  • The Corner Alley - 5 min walk
  • Chipotle Mexican Grill - 4 min walk
  • Pizza 216 - 4 min walk
  • Guys Pizza Co. - 1 min walk

About this property

Hyatt Regency Cleveland At The Arcade

4-star hotel in Downtown Cleveland, rejuvenated in 2017
Located close to JACK Cleveland Casino and Huntington Convention Center of Cleveland, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. The onsite restaurant, 1890 Restaurant, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, a porter/bellhop, and luggage storage
  • Multilingual staff, wedding services, and a ballroom
  • Guest reviews say good things about the dining options, central location, and helpful staff
Room features
All 293 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends; USD 10–25 for adults and USD 9–15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower available in select rooms
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–25 for adults, and USD 9–15 for children
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Is Hyatt Regency Cleveland At The Arcade pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Jun 1, 2023 start from CA $217.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Cleveland At The Arcade?

Valet parking is available for USD 42 per night.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in is from 3 PM - midnight.

What time is check-out at Hyatt Regency Cleveland At The Arcade?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Regency Cleveland At The Arcade located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of JACK Cleveland Casino and Huntington Convention Center of Cleveland. Rock and Roll Hall of Fame and FirstEnergy Stadium are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

Hyatt Regency Cleveland At The Arcade Reviews

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 237 out of 1002 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 96 out of 1002 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 42 out of 1002 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 36 out of 1002 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arcade is a very cool place to stay. It's in downtown and in close walking distance to shops and a great restaurant area as well. The hotel was very clean and the room was amazing! The only negative for us was the parking situation. It's confusing where to pull up in front of the hotel to check in and you feel almost obligated to get valet parking at $50/ night. You can leave your luggage at the front of the hotel with valet and park in a nearby parking garage cheaper but then have to walk a good distance back to the hotel to get your things. Its a bit of a hassle so we opted for the valet. Didn't bother us just letting others know. Overall a great experience.
Stayed 1 night in May 2023

4/10 Poor

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Room was clean and maintained. Linens crisp and fresh. Desk clerk was helpful and put us in a room near the doors we’d have to leave from to easily get to the field house! Valet was pricey but also convenient and easy.
Stayed 1 night in May 2023

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in May 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
proximity to downtown
Stayed 1 night in May 2023

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in May 2023

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gotel was beautiful but, wish we had known that a wedding was taking place the same weekend. It was vey loud and we were asked to detour our walk from our room to the restaurants
Stayed 2 nights in Apr 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Apr 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic
Stayed 1 night in Apr 2023

6/10 Okay

Chris

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The proximity to E 4 and the stadium is awesome. The room we had was decent except the duvet had a stain that appeared to be blood? There was cleaning solution on the counter in the bathroom when we arrived. The shower had a floor replacement? It was a different material than the rest of the tub. The view of the public library was nice. The staff were friendly. When we didn’t have a tv remote one was brought to us immediately and the gentleman waited to make sure it worked properly. The valet service was nice with good customer service. The check in and check out customer service people were very welcoming and friendly. The food from room service was meh. Definitely check out Pizza216 though, it’s located in the Arcade, Euclid side. Coffee from Rising Star Coffee Roasters was tasty too. This was my second time staying here, the first time was a much better experience. I’d stay here again.
Stayed 2 nights in Apr 2023