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Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
1,106 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSoldiers and Sailors Monument3 min walk
Popular LocationCleveland Arcade4 min walk
Popular LocationEast 4th Street5 min walk
AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive
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Room, 1 King Bed

4.3/5 guest room rating
  • 452 sq ft
  • Sleeps 3

Suite, 1 King Bed

4.5/5 guest room rating
  • 603 sq ft
  • Sleeps 3

Suite (VIP)

  • 1098 sq ft
  • City view
  • Sleeps 3

Suite, 2 Double Beds

4/5 guest room rating
  • 603 sq ft
  • Sleeps 4

Room, 1 King Bed, City View

4.3/5 guest room rating
  • 452 sq ft
  • City view
  • Sleeps 3

Room, 1 King Bed, View (Arcade View)

4.4/5 guest room rating
  • 602 sq ft
  • Sleeps 3

Room, 1 King Bed, Accessible, Bathtub

4.6/5 guest room rating
  • 398 sq ft
  • Sleeps 4

Room, 1 King Bed, Accessible (Shower)

4.5/5 guest room rating
  • 398 sq ft
  • Sleeps 3

Room, 2 Double Beds, View (Arcade View)

4.6/5 guest room rating
  • 450 sq ft
  • Sleeps 4

Room, 2 Double Beds

4.5/5 guest room rating
  • 452 sq ft
  • Sleeps 4

Room, 2 Double Beds, City View

4.7/5 guest room rating
  • 452 sq ft
  • City view
  • Sleeps 4

About this area

Cleveland

Located in Cleveland's Gateway District neighbourhood, Hyatt Regency Cleveland At The Arcade is in the business district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a match? See what's going on at Progressive Field or FirstEnergy Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Cleveland travel guide
View in a map
Popular Location

What's nearby

  • Soldiers and Sailors Monument - 3 min walk
  • Cleveland Arcade - 4 min walk
  • East 4th Street - 5 min walk
  • Terminal Tower - 5 min walk
  • JACK Cleveland Casino - 6 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 15 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.) - 16 min drive

Restaurants

  • 1890 Restaurant — 1 min walk
  • 1890 Lounge — 1 min walk
  • Pour Cleveland - 4 min walk
  • Hodge's - 4 min walk
  • Noodlecat - 4 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Romantic Cleveland hotel in Gateway District, walk to JACK Cleveland Casino
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking. All 293 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include iPod docking stations, room service (during limited hours) and coffee/tea makers.
Hyatt Regency Cleveland At The Arcade offers 293 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 39 per night

Food and drink

  • Breakfast available for a fee: USD 4-18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (7100 square feet)

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from August 31 2020 to February 28 2021 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Dogs only
Up to 50 lbs/23 kg
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 4 and USD 18 per person (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Arcade Hotel
Hyatt Regency Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Cleveland At The Arcade and receive a full refund?
Yes, Hyatt Regency Cleveland At The Arcade offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Cleveland At The Arcade cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?
As of Oct 28, 2020, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Oct 29, 2020 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Regency Cleveland At The Arcade pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay.
How much is parking at Hyatt Regency Cleveland At The Arcade?
Valet parking is available for USD 39 per night.
What time is check-in at Hyatt Regency Cleveland At The Arcade?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Cleveland At The Arcade?
Checkout is at noon.
Where is Hyatt Regency Cleveland At The Arcade located?
Located in Gateway District, this romantic hotel is within a 10-minute walk of JACK Cleveland Casino and Cleveland Convention Center. Rock and Roll Hall of Fame and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 15 minutes.
4.3
Excellent
5 - Excellent
618
4 - Good
303
3 - Okay
111
2 - Poor
50
1 - Terrible
24

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed, beautiful as always. Very clean and quiet to stay for such a busy area. Around a good location. Only negative is no parking and had to pay 40$ for the overnight parking, but worth it for the price of the room and location.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite staff, hotel is very nice and clean.
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I really liked that the room was spacious and that the front desk staff was very accommodating but I did not like that there was no microwave in the room. It was Sweetest Day and I brought food to enjoy in the room but was inconvenienced having to get dressed to go down to the lobby to heat it up. More than likely, one of those things that needed to be altered due to the Corona Virus🙁
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great price. Beautiful hotel. Friendly staff.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was a 5 star. Room was over sized love it. Very Very Nice.
Stayed 1 night in Sep 2020

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