5/5 Excellent
Kidd, Cleveland
Travelled with group
21 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Photo gallery
Guest reviews
4.3 out of 5 Excellent
1,106 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Map
420 Superior Ave E, Cleveland, OH
Explore the area
Soldiers and Sailors Monument3 min walk
Cleveland Arcade4 min walk
East 4th Street5 min walk
Cleveland, OH (CLE-Hopkins Intl.)16 min drive
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Room, 1 King Bed
4.3/5 guest room rating
- 452 sq ft
- Sleeps 3
Suite, 1 King Bed
4.5/5 guest room rating
- 603 sq ft
- Sleeps 3
Suite (VIP)
- 1098 sq ft
- City view
- Sleeps 3
Suite, 2 Double Beds
4/5 guest room rating
- 603 sq ft
- Sleeps 4
Room, 1 King Bed, City View
4.3/5 guest room rating
- 452 sq ft
- City view
- Sleeps 3
Room, 1 King Bed, View (Arcade View)
4.4/5 guest room rating
- 602 sq ft
- Sleeps 3
Room, 1 King Bed, Accessible, Bathtub
4.6/5 guest room rating
- 398 sq ft
- Sleeps 4
Room, 1 King Bed, Accessible (Shower)
4.5/5 guest room rating
- 398 sq ft
- Sleeps 3
Room, 2 Double Beds, View (Arcade View)
4.6/5 guest room rating
- 450 sq ft
- Sleeps 4
Room, 2 Double Beds
4.5/5 guest room rating
- 452 sq ft
- Sleeps 4
Room, 2 Double Beds, City View
4.7/5 guest room rating
- 452 sq ft
- City view
- Sleeps 4
About this area
Cleveland
Located in Cleveland's Gateway District neighbourhood, Hyatt Regency Cleveland At The Arcade is in the business district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a match? See what's going on at Progressive Field or FirstEnergy Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
What's nearby
- Soldiers and Sailors Monument - 3 min walk
- Cleveland Arcade - 4 min walk
- East 4th Street - 5 min walk
- Terminal Tower - 5 min walk
- JACK Cleveland Casino - 6 min walk
Getting around
- Tower City-Public Square Station - 9 min walk
- Cleveland Station - 15 min walk
- Cleveland, OH (CLE-Hopkins Intl.) - 16 min drive
Restaurants
- 1890 Restaurant — 1 min walk
- 1890 Lounge — 1 min walk
- Pour Cleveland - 4 min walk
- Hodge's - 4 min walk
- Noodlecat - 4 min walk
About this property
Awards and affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking: USD 39 per night
Food and drink
- Breakfast available for a fee: USD 4-18 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Fitness centre
- Spa services
Family friendly
- Dry cleaning service
- Free cots/infant beds
- Laundry facilities
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business centre
- Computer station
- Meeting rooms
- Conference space (7100 square feet)
Spa
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - swedish
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- Handrails in stairwells
- In-room accessibility
- Low-height worktop and sink
- Roll-in shower
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Climate control (heating)
- Hypo-allergenic bedding
- Linens
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- 37-inch LCD TV
- TV channels
- iPod dock
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
See similar properties
Policies
Check-in
Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Renovations and closures
The following facilities or services will be unavailable from August 31 2020 to February 28 2021 (dates subject to change):
- Bar/Lounge(s)
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Dogs only
Up to 50 lbs/23 kg
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day.
Free cots (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 4 and USD 18 per person (approximately)
- Valet parking fee: USD 39 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Arcade Hotel
Hyatt Regency Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Chuck, Huntsville, AL
Travelled with family
19 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
3/5 Okay
Shaw, Cleveland, Ohio
Travelled with partner
19 Oct. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
5/5 Excellent
Cathy, Ohio
Travelled with family, Travelled with group
12 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
5/5 Excellent
Verified traveller
Travelled with family
1 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
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