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Overview of Drury Plaza Hotel Cleveland Downtown

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Indoor pool
Indoor pool
Indoor pool
Laptop workspace, blackout drapes, iron/ironing board

Drury Plaza Hotel Cleveland Downtown

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationRock and Roll Hall of Fame11 min walk
    Popular LocationFirstEnergy Stadium14 min walk
    Popular LocationProgressive Field16 min walk
    AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

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About this area

Cleveland

Located in Cleveland, Drury Plaza Hotel Cleveland Downtown is in the city center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or FirstEnergy Stadium.
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Popular Location

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk
  • Cleveland Arcade - 6 min walk
  • Rock and Roll Hall of Fame - 11 min walk
  • FirstEnergy Stadium - 14 min walk
  • Progressive Field - 16 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 12 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • The Teacher's Lounge — 1 min walk
  • Colossal Cupcakes — 4 min walk
  • Pour Cleveland — 5 min walk
  • Hodge's — 5 min walk
  • Phoenix Coffee — 5 min walk

About this property

Drury Plaza Hotel Cleveland Downtown

3-star Cleveland hotel in Downtown Cleveland, walk to JACK Cleveland Casino
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a spa tub, and a 24-hour business center are onsite. All 189 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs. Free long-distance calls, free local calls, and hair dryers are among the other amenities that guests will find.
Drury Plaza Hotel Cleveland Downtown offers 189 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (4000 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
2 per room (up to 80 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Drury Plaza Cleveland Downtown
Drury Plaza Hotel Cleveland Downtown Ohio
Drury Plaza Hotel Cleveland
Drury Plaza Cleveland Downtown
Drury Plaza Hotel Cleveland Downtown Hotel
Drury Plaza Hotel Cleveland Downtown Cleveland
Drury Plaza Hotel Cleveland Downtown Hotel Cleveland

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 1315 out of 1785 reviews
5 - Excellent 74%
Rating 4 - Good. 369 out of 1785 reviews
4 - Good 21%
Rating 3 - Okay. 66 out of 1785 reviews
3 - Okay 4%
Rating 2 - Poor. 23 out of 1785 reviews
2 - Poor 1%
Rating 1 - Terrible. 12 out of 1785 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there are phone did not work, here it was unplugged when cleaning. They fixed that quickly. The swimming was an issue due to making reservations due to covid. We were misinformed about the rules. If you want the hot tub get there super early or else you won't be happy.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and large. All the staff from the valet parking to the front desk and food areas were friendly and helpful. I would definitely recommend this hotel.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay! The hotel itself is so unique and beautiful. Check-in was a breeze and the safety of the elevators was a bonus! Upon check-in we were informed that dinner was free from 5:30-7pm and adults got three free adult beverages. So being on a family vacation with four small kids.... This was music to my wife and I’s ears. Dinner was great too! Our suite was spacious and very clean. Plenty of room for my family of six and we were far from cramped. Breakfast in the morning was amazing as well. Hot and delicious just how I like it! The pool and hot tub were awesome and they monitored how many people were in it so it was never crowded. The staff were very friendly, accommodating, and informative. We will definitely be returning!!!
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was kinda dirty. Smears on windows, crumbs on floor, 2 toys from previous guest found. We could see where stuff had run down wall and cabinets. Beds and bathroom seemed very clean. Pool was pretty cold, hot tub felt great. Check in/out staff, valet, and pool attendant were great, other staff was hit and miss. Food was good. Location was good.
Stayed 1 night in Apr 2021