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Hilton Toronto/Markham Suites Conference Centre & Spa

Photo gallery for Hilton Toronto/Markham Suites Conference Centre & Spa

Featured Image
Indoor pool
TV, pay movies
Minibar
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Hilton Toronto/Markham Suites Conference Centre & Spa

Hilton Toronto/Markham Suites Conference Centre & Spa

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
8500 Warden Avenue, Markham, ON, L6G 1A5

Explore the area

  • Popular LocationFlato Markham Theatre12 min walk
  • Popular LocationFirst Markham Place19 min walk
  • Popular LocationMarkham Pan Am Centre4 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)28 min drive

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About this area

Markham

Located in Markham, Hilton Toronto/Markham Suites Conference Centre & Spa is connected to the convention center. Flato Markham Theatre and Ontario Science Centre are cultural highlights, and some of the area's popular attractions include Toronto Zoo and Canada's Wonderland. Looking to enjoy an event or a game while in town? See what's going on at Markham Pan Am Centre. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • Flato Markham Theatre - 12 min walk
  • First Markham Place - 19 min walk
  • Markham Pan Am Centre - 4 min drive
  • Pacific Mall - 7 min drive
  • Seneca College - Markham Campus - 9 min drive

Restaurants

  • Gal's Sushi — 4 min walk
  • Cora — 7 min walk
  • Casa Victoria — 8 min walk
  • Felix & Norton — 9 min walk
  • Terre Rouge — 13 min walk

Getting around

  • Unionville Station - 5 min drive
  • Don Mills Station - 10 min drive
  • Pearson Intl. Airport (YYZ) - 28 min drive

About this property

Hilton Toronto/Markham Suites Conference Centre & Spa

Romantic hotel connected to the convention center in Markham with full-service spa
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. All 502 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and TVs with cable channels. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests. Weekly housekeeping is available.
Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Glow Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 10 per day)
  • Valet parking on site (CAD 20 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 22 for adults and CAD 11 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Greek

Business services

  • Business center
  • Computer station
  • Conference center (45000 square feet of space)
  • Meeting rooms - 26

Outdoors

  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 1 2021 to December 31 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay
Up to 75 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate
The resort fee includes:
  • Health club access
  • Fitness center access
  • Partner property pool access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 22 for adults and CAD 11 for children (approximately)
  • Self parking fee: CAD 10 per day
  • Valet parking fee: CAD 20 per night
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Conference Centre
Hilton Suites Conference Centre
Hilton Suites Conference Centre Hotel
Hilton Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel
Hilton Toronto/Markham Suites Conference Centre Markham
Hilton Toronto/Markham Suites Conference Centre
Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
Hilton Toronto/Markham Suites Conference Centre & Spa Markham

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 578 out of 1049 reviews
5 - Excellent 55%
Rating 4 - Good. 308 out of 1049 reviews
4 - Good 29%
Rating 3 - Okay. 70 out of 1049 reviews
3 - Okay 7%
Rating 2 - Poor. 47 out of 1049 reviews
2 - Poor 4%
Rating 1 - Terrible. 46 out of 1049 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, easy check in and check out. Beds were comfy. Room smelt a little like old people. No complaints, good value
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Everything is great! Except customer service at front named Baki
Stayed 1 night in Dec 2021

2/5 Poor

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Too old.Construction on the site.Toilet flush did not work well Toilet stuck after 3 times using Cold room.Heater was blowing cold air
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Hilton Markham used to be one of my best places. This time I am truly disappointed from the Hotel. after we checked I was informed that rooms will be cleaned every 3rd day . then after the weekend without notification to the staff they started construction work on the lobby causing so much noise and could not receive any guests into my hotel. Hotel front desk started taking blocks of credits from my credit card without my consent something I did not appreciate because I asked them if the blocked amount is not enough you can call me to come down and settle , but they never the less blocked my card 5 times while I was consented only once until the credit card blocked them from taking any further authorisation . other than that the staff was helpful except at busy time , they careless to answer the calls . The room service were not very efficient and their response was 4/10 .
Stayed 4 nights in Nov 2021

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not treating equally.
Stayed 4 nights in Oct 2021