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Sir Christopher Wren Hotel – Avis

4 out of 5
Sir Christopher Wren Hotel
Thames Street, Windsor, England

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 547 avis sur 1013." "
Note de 8 – Bien, d’après 302 avis sur 1013." "
Note de 6 – Acceptable, d’après 95 avis sur 1013." "
Note de 4 – Médiocre, d’après 44 avis sur 1013." "
Note de 2 – Terrible, d’après 25 avis sur 1013." "

9,0/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en novembre 2019
Guest Relations a répondu le 11 nov. 2019
Dear Guest, Thank you for the great review of our hotel! I am pleased that you enjoyed your stay and hope to welcome you back to the hotel soon. Best wishes, James Goddard Guest Relations

10/10 – Excellent

Ronald

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A wonderfully kept heritage property right on the river, beautiful scenery, and convenient location for walking to everything including the castle.
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Ruth

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No parking
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Clare

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Steven, Tallahassee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Terrific location in historic area of Windsor with easy access to Eaton
Séjour de 1 nuit en mai 2024

8/10 – Bien

Ben

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is good, the staff were great too - the only downside is the parking as you have to park in the station car park
Séjour de 1 nuit en mai 2024

8/10 – Bien

Lynda

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The only thing we didn't like was no option to sign in to Netflix or Prime Video . Other than that having breakfast watching swans and the convnience of the location was outstanding
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Joanne

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel for visiting Windsor. At the heart of the city with amazing views. Room was lovely and quiet, staff were very friendly and helpful. I've only knocked stars off because there was no on-site parking which is understandable when you see the location. There is hotel parking close by which is payable. Food and drink overpriced but expected at these venues.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Julian

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very charming, right on the river. Spacious room with windows that opened onto tree lined street. Updated bathroom was great.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Stewart

Everything was lovely.A good location for everything in Windsor.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Julie

Voyage d’affaires
Points forts : Propreté, service et personnel
I stayed in an executive room in Windsor House. The room I was very small and only had 1 chair…where is the other person going to sit? I also think that there should have been conditioner in the bathroom and as it was an executive room, bathrobes I feel I pad a lot of money for what seemed to be classed as a standard room
Séjour de 1 nuit en mai 2024
LD a répondu le 21 mai 2024
Dear JulieThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your Executive room in Windsor House and felt that it was not big enough for two guests and felt that the amenities were poor for the money paid.Overall, we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Roger

Points forts : Propreté
Points faibles : État et installations de l’hébergement
The website states coffee and Tea brewing facility in the rooms. It was a kettle and a sachet of instant coffee. Not the standard I’m used to and it’s certainly not “brewing facilities” I had to speak to 3 levels of staff before I was finally offered a nice coffee from room service.
Séjour de 1 nuit en mai 2024
LD a répondu le 21 mai 2024
Dear RogerThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that certain aspects of your stay failed to meet your expectations and that you were disappointed with the hospitality tray provided.We hope that the positive aspects of your stay out weight the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

julia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely location. Great full breakfast buffet
Séjour de 2 nuits en mai 2024
LD a répondu le 15 mai 2024
Dear JuliaThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted that your recent stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your kind feedback regarding our great buffet breakfast.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Dawn

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved it
Séjour de 3 nuits en avril 2024
LD a répondu le 9 mai 2024
Dear DawnThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future. Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Brandy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
LD a répondu le 9 mai 2024
Dear BrandyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Neil

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelllent location. Quiet room.
Séjour de 1 nuit en avril 2024
LD a répondu le 30 avr. 2024
Dear NeilThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

JOSE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel by the river. Plenty of restaurant options. Windor castle right next to the hotel. Parking option is recommended, even though at about 500 meters from the hotel, but very easy to find and secure. We highly recommend this hotel for your saty in Windsor, specially if you are driving.
Séjour de 3 nuits en avril 2024
LD a répondu le 30 avr. 2024
Dear JoseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you would highly recommend us.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Matt

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Multiple older buildings as part of this hotel. Lots of character. Great location with terrace and restaurant overlooking the Thames. Easy walk up the road to Windsor Castle or across the bridge to Eton. Super helpful staff.
Séjour de 1 nuit en avril 2024
LD a répondu le 30 avr. 2024
Dear MattThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team super helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Maureen

Voyage de couple
Points forts : Propreté, service et personnel
Delightfully quaint on the banks of the river. Staff very cheerful and accommodating and the room was a treasure hunt to find but that added to the charm.
Séjour de 1 nuit en avril 2024
LD a répondu le 30 avr. 2024
Dear MaureenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team cheerful and attentive.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Sean

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location
Séjour de 1 nuit en avril 2024
LD a répondu le 9 mai 2024
Dear SeanThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to one of our properties again in the future. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Elizabeth

Séjour de 1 nuit en mars 2024
LD a répondu le 4 avr. 2024
Dear ElizabethThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Stephen, Gate Helmsley

Voyage en famille
Points forts : Propreté, service et personnel
Lovely building, lovely room. Windsor is splendid as all know. Breakfast very good . Great hotel BUT ......There is one thing room was crying out for ... double glazing. Lot of noise at night 3/4 am with people outside (Sat night) and then planes to Heathrow first thing in morning. Double glazing needed with laminate glass(with an acoustic layer) - it would make a world of difference as not quiet and spoiled sleep all because of archaic single glazing.This type glazing available for sash windows too so this is not the issue. My firmest recommendation.
Séjour de 1 nuit en mars 2024
LD a répondu le 19 mars 2024
Dear StephenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you were disturbed by offsite noise, from Saturday night revellers and Heathrow flights.Thank you for your positive feedback regarding the hotels location, the lovely accommodation and beautiful original main building.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Julie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sir Christopher Wren hotel is lovely and comfortable, we had one of the cheapest rooms as a last min booking but it was clean very comfortable and the staff all fabulous ! Really recommend this hotel.
Séjour de 1 nuit en mars 2024
LD a répondu le 19 mars 2024
Dear JulieThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are pleased that we provided lovely, comfortable accommodation with fabulous, friendly service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Sheila, Torquay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The location is just perfect for everything we had planned to do and we were welcomed so well by the receptionist on arrival and valued as we left the hotel this morning. The late lunch we enjoyed yesterday and breakfast this morning were were excellent and beautifully served. I would certainly stay here if and when Ii am back in Windsor.
Séjour de 1 nuit en février 2024
LD a répondu le 19 mars 2024
Dear SheilaThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the great breakfast and lovely lunch. We are thrilled that you found the team friendly and helpful and would certainly choose to stay with us again. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent spot for exploring Windsor and Eton
Perfectly located for exploring Windsor and Eton on foot. Breakfast overlooking the river, watching the swans was lovely.
Séjour de 1 nuit en février 2024
LD a répondu le 28 févr. 2024
Dear AshleyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre, the swans are always an added bonus!We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Historic building on the banks of the River Thames. Splendid room with great river views. A diverse menu for all times of the day and for every palate. Friendly efficient staff with real interaction. You really feel at home in a relaxed environment. A true pleasure to have stayed here.
Séjour de 1 nuit en février 2024
LD a répondu le 28 févr. 2024
Dear PaulThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you appreciated the original, historic building, loved your accommodation and great views.Thank you for your kind comments regarding the team and the friendly, efficient service provided, which made you feel relaxed and homely.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Kevin

Séjour de 1 nuit en février 2024
LD a répondu le 28 févr. 2024
Dear KevinThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Nicholas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
LD a répondu le 28 févr. 2024
Dear NicholasThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Esther

Séjour de 1 nuit en février 2024
LD a répondu le 28 févr. 2024
Dear EstherThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Whitney, Franklin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
LD a répondu le 28 févr. 2024
Dear WhitneyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Malcolm

Séjour de 1 nuit en février 2024
LD a répondu le 28 févr. 2024
Dear MalcolmThank you for taking the time to review The Sir Christopher Wren Hotel.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Janet

Voyage de couple
Points forts : Propreté
We stayed for our anniversary. It was a pleasant stay. Positives: vary clean, comfy bed, great shower, nice breakfast. Negatives: noisy room, parking - we were told that the on site car park was for blue badge holders only. We were then told it was for staff parking and that if guests did stay it would cost £25 a day. The hotel offered parking a little way away, by the railway station for £45 for 3 days. We thought this was a rip off as you can park using the RingGo app for £14.90 for 3 days. Also, the hotel state that they offer the best rates - we booked through Trivago and saved over £100 for the same spec room.
Séjour de 3 nuits en janvier 2024
LD a répondu le 19 mars 2024
Dear JanetThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Thank you for listing your pros and cons.Currently we only provided offsite parking, at the nearby station car park which is 15 per night to book and secure in advance, this is cheaper if you pay via RingGo. We are sorry that your room was noisy and that you feel we did not provide good value for money.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Louise

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2024
LD a répondu le 7 févr. 2024
Dear LouiseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Louise

Séjour de 1 nuit en janvier 2024
LD a répondu le 7 févr. 2024
Dear LouiseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Mathew, Channahon

Points forts : Commodités
Repeat customer for when I visit the UK on business. Clean and spacious rooms and awesome breakfast buffet!
Séjour de 3 nuits en janvier 2024
LD a répondu le 7 févr. 2024
Dear MatthewThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We love welcoming back our returning guests and are thrilled that you chose to stay with us when you are in the UK on business.Thank you for your lovely feedback regarding our awesome buffet breakfast and spacious, clean accommodation.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Barry

Excellent stay
Séjour de 1 nuit en janvier 2024
LD a répondu le 17 janv. 2024
Dear BarryThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. We are delighted that you have an excellent stay.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Robin, Titusville

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
LD a répondu le 17 janv. 2024
Dear RobinThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Andrew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location by the river and within easy walking distance of town centre, eton and the castle. Lovely breakfast. Parking was close by, in the station, though was an extra charge. Ltd draught beer choice though in the bar, no bitters or ales on tap, and no cider and the bar does not do cocktails. We did notice cobwebs in the room had not been cleared, cleanliness was not the best in the room
Séjour de 1 nuit en janvier 2024
LD a répondu le 17 janv. 2024
Dear AndrewThank you for taking the time to review The Sir Christopher Wren Hotel.It is always disappointing to receive negative feedback and we are sorry that you feel that our cleanliness and housekeeping standards, let us down, and failed to meet our usually high standards.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive comments regarding our lovely breakfast.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a happy and healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Deniz

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful stay. Lovely property and attentive staff.
Séjour de 1 nuit en décembre 2023
LD a répondu le 4 janv. 2024
Dear DenizThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We are delighted that you had a wonderful stay, describe the hotel as lovely and appreciated the attentive staff and service.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Jane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
LD a répondu le 4 janv. 2024
Dear JaneThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Denis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Quality A1 * Stay in Windsor *
Always fantastic service when we stay here, Ines, joey and all the staff make us feel so at ease and at home , they assist as if nothing is of any bother or trouble to them. We have dined in some of the highest grade hotels, this by far has the best foundations starting with the staff that underpin the The Christopher Wren quality. Thank you all, see you soon Den Philip
Séjour de 2 nuits en décembre 2023
LD a répondu le 4 janv. 2024
Dear DenisThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We love welcoming back our returning gusts and are delighted that we provide excellent service and that nothing is too much trouble. Thank you for all of your positive comments regarding the team, the hotel and the Brasserie.We are already looking forward to welcoming you back on your next trip.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Nancy-Leigh

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best in Windsor
Such a beautiful hotel and the staff were amazing, especially Ines. Ines was very helpful during check in and it was lovely to have a warm welcome on Christmas Eve morning. The hotel is in a great location, walking distance to so much or even a short drive to everything. The breakfast was also lovely and all the staff were friendly. We got a table right next to the window which was nice and relaxing with a beautiful view. We would definitely go back!!
Séjour de 2 nuits en décembre 2023
LD a répondu le 4 janv. 2024
Dear Nancy-LeighThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the beautiful property, amazing staff and the friendly, warm welcome received.We are already looking forward to welcoming you back on your next trip. Please come back soon!On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Bob

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel in great location
Staff were really friendly and helpful Hotel in great location Breakfast was lovely, plenty of options
Séjour de 1 nuit en décembre 2023
LD a répondu le 4 janv. 2024
Dear BobThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the lovely breakfast and the friendly, helpful service.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good for couples!
Lovely hotel. Rooms are split across multiple buildings and our room was a bit of a trek. The room was lovely, clean and very comfortable. If I had to criticise; it would be the bar closing time. Back from an evening out, a nightcap would have been just the ticket. The breakfast was excellent!!
Séjour de 1 nuit en décembre 2023
LD a répondu le 4 janv. 2024
Dear ChrisThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Accommodation at The Wren is split across five buildings, whilst you felt your room was a bit of a trek, we are pleased that it was lovely, clean and comfortable. Thank you for your positive feedback regarding the lovely breakfast.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Wei

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
LD a répondu le 4 janv. 2024
Dear WeiThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

2/10 – Terrible

Erin

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The worst! Nickel and dimed like mad!
I have never been more disappointed with a hotel stay. When I arrived I was told that I was in an executive room but I could upgrade, for £30 if I wanted a better room. I was also told that I’d have to pay an additional £20 to have my spouse in my room as it was booked for one person. My room was small with a tiny window. My husband’s head actually touched the ceiling in two parts of the room. The “free” breakfast (I’m assuming that’s what the extra £20 was for) was absolutely appalling. (Sour milk, old fruit and eggs sat under lights for hours) Finally, we requested a late checkout at check-in and we’re told that was fine. When I stopped at the front desk to confirm the late check-out after breakfast, I was told I’d be charged £10/hour for the late checkout. There are so many better options in Windsor. Look elsewhere…
Séjour de 1 nuit en novembre 2023
LD a répondu le 4 janv. 2024
Dear ErinThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations and that you were disappointed with the hotel, its accommodation, charges, breakfast and service.Thank you for sharing your very detailed and constructive comments, overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Lisa

Séjour de 3 nuits en novembre 2023
LD a répondu le 4 janv. 2024
Dear LisaThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Meshaal

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stay in this hotel for ten yeas, once a year since 2013. I like the location and the room view. Stuff very friendly
Séjour de 3 nuits en novembre 2023
LD a répondu le 17 nov. 2023
Dear MeshaalThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We love welcoming back our regular guests and are delighted that you have been staying with us since 2013. Thank you for your lovely comments regarding the hotels unique riverside location, views and the friendly, helpful service.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 – Bien

Don

Séjour de 2 nuits en novembre 2023
LD a répondu le 9 nov. 2023
Dear DonThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a mainly positive experience. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 – Excellent

Nick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing hotel , great breakfast and good rooms . Wendy on reception was very helpful too and helped us with any queries would definitely recommend to stay in this hotel . The location of it is bang in the centre of Windsor as well so great spot
Séjour de 1 nuit en novembre 2023
LD a répondu le 9 nov. 2023
Dear NickThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are delighted that we provided good accommodation with a great breakfast and friendly helpful service, particularly Wendy.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team