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The New 401 Inn

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Standard Room, 2 Queen Beds | Premium bedding, Select Comfort beds, individually furnished, desk
Standard Room, 2 Queen Beds | Premium bedding, Select Comfort beds, individually furnished, desk
Standard Room, 1 Queen Bed, Mountain View | Premium bedding, Select Comfort beds, individually furnished, desk
Standard Room, 2 Queen Beds | Premium bedding, Select Comfort beds, individually furnished, desk

Overview of The New 401 Inn

The New 401 Inn

2.0 star property

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Laundry
2950 Boundary Road, Burnaby, BC, V5M3Z9

Explore the area

  • Popular LocationBurnaby Hospital16 min walk
  • Popular LocationJohn Hendry Park4 min drive
  • Popular LocationPlayland Amusement Park8 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)34 min drive

Room options

About this area


The New 401 Inn is located in East Side, a neighborhood in Burnaby, and is near the airport and near a metro station. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. Looking to enjoy an event or a game while in town? See what's happening at Pacific Coliseum or Hastings Racecourse. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Guests appreciate the hotel's central location.

What's nearby

  • Burnaby Hospital - 16 min walk
  • John Hendry Park - 4 min drive
  • Burnaby Lake Park - 6 min drive
  • Playland Amusement Park - 8 min drive
  • Metropolis at Metrotown - 13 min drive

Getting around

  • Vancouver Rocky Mountaineer Station - 7 min drive
  • Rupert Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 35 min drive


  • Burnaby Palace Restaurant - 2 min walk
  • James Street Cafe & Grill - 7 min walk
  • Boston Pizza - 7 min walk
  • Agra Tandoori Restaurant - 8 min walk
  • Ricky's Country Restaurant - 10 min walk

About this property

The New 401 Inn

Hotel in the heart of East Side
You can look forward to a garden, laundry facilities, and a gym at The New 401 Inn. Active travelers can enjoy aerobics at this hotel. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, limo/town car service, and a 24-hour front desk
  • Multilingual staff, concierge services, and free newspapers
  • Guest reviews give good marks for the central location and helpful staff
Room features
All guestrooms at The New 401 Inn have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Balconies, refrigerators, and microwaves



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)


  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service


  • Garden
  • Outdoor furniture
  • Picnic area


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Lever door handles
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed


  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels


  • 32-inch TV
  • Cable channels

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony


  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Turndown service

More properties to consider

See similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: CAD 50
Late check-in subject to availability
Minimum check-in age - 19


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

401 Inn
The New 401 Inn Hotel
New 401 Burnaby
New 401 Inn
New 401 Inn Burnaby
The New 401 Inn Burnaby
The New 401 Inn Hotel Burnaby

Frequently asked questions

Is The New 401 Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The New 401 Inn?

As of Sept 26, 2022, prices found for a 1-night stay for 2 adults at The New 401 Inn on Oct 4, 2022 start from CA $158.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The New 401 Inn?

Self parking is free at this property.

What time is check-in at The New 401 Inn?

Check-in is from 2:00 PM - midnight. Early check-in is available for a fee of CAD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The New 401 Inn?

Check-out is at 11 AM. Late check-out is available for CAD 50 (subject to availability).

Where is The New 401 Inn located?

Located in East Side, this hotel is within 1 mi (2 km) of Burnaby Hospital and British Columbia Institute of Technology. Commercial Drive and Playland Amusement Park are also within 3 mi (5 km). Rupert Station is 14 minutes by foot and Gilmore Station is 19 minutes.

Can I cancel my reservation for free at The New 401 Inn and receive a full refund?

Yes, The New 401 Inn offers free cancellation on select room rates, because flexibility matters! Please refer to The New 401 Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

Rating 5 - Excellent. 72 out of 620 reviews
5 - Excellent 12%
Rating 4 - Good. 149 out of 620 reviews
4 - Good 24%
Rating 3 - Okay. 156 out of 620 reviews
3 - Okay 25%
Rating 2 - Poor. 122 out of 620 reviews
2 - Poor 20%
Rating 1 - Terrible. 121 out of 620 reviews
1 - Terrible 20%




Staff & service




Property conditions & facilities



1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was not what I expected as per your rating was far from the value I expected It was it is obvious that you have never made a visit to this place The equiptment is very old mocro wave and 2 burner stove need to be renewed. unsafe outlet no ground fault on plug beside bathroom sink main light switch turns on and off airconditioner as well light switches ar grouped in a cluster above microwave new tv that does not wor and remote for tv not same brand so does no work patio door is jammed and wall so thin you can hear all trafic going by and people talking in the next room also there is a leak in the bathroom ceiling that is covered in black mold.this room was equipted with 2 double beds with inferior sheets and a stained cover also there was only coffee in the room for 1 person the outside looked like a garbage dump.was not worth half the money you asked for it
Stayed 1 night in Sep 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
under 200 in van, pretty noisey but its on an entrance to a highway so of course
Stayed 1 night in Sep 2022

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from my balcony. Having the balcony was really nice too. The stuff gave me an option to choose where to stay, which was really nice! Location is awesome. For the price this is a great option.
Stayed 1 night in Sep 2022

3/5 Okay

Travelled with partner
Not worth the price at all. Didn't get the room I booked on Expedia. There was socks and underwear strewn outside the balcony. Check in staff weren't very helpful. Overall wouldn't suggest unless you have to stay here.
Stayed 1 night in Sep 2022

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
Not worth the price.
Stayed 1 night in Aug 2022

3/5 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Smell curry , wash room dirty
Stayed 1 night in Aug 2022

4/5 Good

Paul, Victoria
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised no power outlet near the bed.
Stayed 1 night in Aug 2022

2/5 Poor

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was so dirty unfortunately. everything was stained and there was blood on the shower curtain. The mattress felt like it was from the 80’s and made a lot of noise. Disappointed for a $310 night stay. Front desk guy was nice the room was just gross.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff friendliness
Stayed 1 night in Jul 2022

3/5 Okay

Liked: Staff & service
The bedsheets had hair on them. Not good quality. Laminate floor was dirty - feet were dirty from walking on the floor. Had to wipe feet before getting into bed. Overall, room was okay - but just needed better cleaning.
Stayed 1 night in Jul 2022