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The New 401 Inn

Photo gallery for The New 401 Inn

Featured Image
Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk

Overview of The New 401 Inn

The New 401 Inn

2 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2950 Boundary Road, Burnaby, BC, V5M3Z9

Explore the area

  • Popular LocationBurnaby Hospital16 min walk
  • Popular LocationJohn Hendry Park4 min drive
  • Popular LocationPlayland Amusement Park5 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)22 min drive

Choose dates to view prices

About this area

Burnaby

Located in Burnaby, The New 401 Inn is in the city center and near the airport. Burnaby Village Museum and Lion's Gate Bridge are local landmarks, and the area's natural beauty can be seen at Central Park and Burnaby Lake Park. Commercial Drive and Playland Amusement Park are also worth visiting. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's central location.

What's nearby

  • Burnaby Hospital - 16 min walk
  • John Hendry Park - 4 min drive
  • Playland Amusement Park - 5 min drive
  • Burnaby Lake Park - 6 min drive
  • Metropolis at Metrotown - 6 min drive

Getting around

  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 9 min drive
  • Rupert Station - 14 min walk
  • Vancouver International Airport (YVR) - 22 min drive

Restaurants

  • Burnaby Palace Restaurant — 2 min walk
  • James Street Cafe & Grill — 7 min walk
  • Agra Tandoori Restaurant — 8 min walk
  • Boston Pizza — 9 min walk
  • Ricky's Country Restaurant — 10 min walk

About this property

The New 401 Inn

Burnaby hotel in East Side with fitness center and 24-hour front desk
A fitness center, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite. All 32 individually furnished rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
The New 401 Inn offers 32 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: CAD 50
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 4 2021 to October 31 2021 (dates subject to change):
  • Fitness facilities
  • Laundry facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Dogs and cats welcome
2 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

401 Inn
The New 401 Inn Hotel
New 401 Burnaby
New 401 Inn
New 401 Inn Burnaby
The New 401 Inn Burnaby
The New 401 Inn Hotel Burnaby

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 63 out of 542 reviews
5 - Excellent 12%
Rating 4 - Good. 130 out of 542 reviews
4 - Good 24%
Rating 3 - Okay. 140 out of 542 reviews
3 - Okay 26%
Rating 2 - Poor. 104 out of 542 reviews
2 - Poor 19%
Rating 1 - Terrible. 105 out of 542 reviews
1 - Terrible 19%

3.0/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.7/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
There was so much cleaning spray in the room when we arrived that we had to have the windows open for over an hour to get rid of the smell, they were no clean towels provided on the second day. The balcony did not look safe to stand on. The beds however were comfortable.
Stayed 2 nights in Aug 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Room appeared clean at first glance, but when I pulled out nightstand for plug-in, it was disgusting, along with many other areas in room. Wifi never worked. Front desk staff never there with door locked when I went to see about wifi & cleanliness. Property appeared to be under Reno’s, but was an unorganized mess in the parking area and 2nd floor. A total $300.00 disaster!!!
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Caring friendly staff. Poor television signal Unable to get local stations
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but…
Everything went smoothly but there was a lot of trash on both the property and around the area. When walking your dog or travelling with kids, you would need to be careful to keep them away from it. The hotel itself was nicely kept and the staff was friendly.
Stayed 1 night in Jun 2021