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Charming Family Hotel

Photo gallery for Charming Family Hotel

Property grounds
Queen Room 1 with Shared Bathroom | Free WiFi, bed sheets
Living area
Queen Room 2 with Shared Bathroom | Free WiFi, bed sheets
Queen Room 2 with Shared Bathroom | Free WiFi, bed sheets

Overview of Charming Family Hotel

Charming Family Hotel

3.0 star property

3.6/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Housekeeping
10100 Francis Rd, Richmond, BC, V6Y 3Z9

Explore the area

  • Popular LocationKwan Yin International Buddhist Temple3 min drive
  • Popular LocationLing Yen Mountain Temple3 min drive
  • Popular LocationSanduz Estate Winery4 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)28 min drive

Room options

About this area


Charming Family Hotel is located in Shellmont, a neighborhood in Richmond. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond Olympic Oval or BC Place Stadium.

What's nearby

  • Kwan Yin International Buddhist Temple - 3 min drive
  • Ling Yen Mountain Temple - 3 min drive
  • Richmond Centre Mall - 4 min drive
  • Sanduz Estate Winery - 4 min drive
  • Minoru Park - 4 min drive

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 20 min drive
  • Vancouver Intl. Airport (YVR) - 28 min drive


  • Ginger Indian Cuisine - 17 min walk
  • Kiriri Japanese Cuisine & Sushi Bar - 19 min walk
  • Round Table Pizza - 19 min walk
  • Master Hung BBQ & Won Ton - 19 min walk
  • Gami Sushi - 3 min drive

About this property

Charming Family Hotel

3-star guesthouse located in Shellmont
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage and smoke-free premises
Room features
All guestrooms at Charming Family Hotel offer amenities such as free WiFi.
Extra amenities include:
  • Heating and fans
  • Cookware/dishes/utensils and daily housekeeping


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Guest services

  • Daily housekeeping
  • Luggage storage


  • Garden
  • Picnic area


  • This property does not have elevators


  • Smoke-free property

Room amenities


  • Bed sheets
  • Fan
  • Heating


  • Shower/tub combination
  • Towels

Food and drink

  • Cookware/dishes/utensils

Similar properties

See similar properties



Check-in from 4:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15


Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance


Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Family Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Charming Family Hotel on Dec 6, 2022 start from CA $83.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charming Family Hotel?

Self parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in is from 4:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Check-out is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is within 3 mi (5 km) of Richmond Centre Mall, Minoru Park, and Lansdowne Centre. Aberdeen Centre and Riverport Sports and Entertainment Complex are also within 6 mi (10 km).

Can I cancel my reservation for free at Charming Family Hotel and receive a full refund?

Yes, Charming Family Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Charming Family Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 20 out of 62 reviews" "
" "5 - Excellent 32%
Rating 4 - Good. 17 out of 62 reviews" "
" "4 - Good 27%
Rating 3 - Okay. 10 out of 62 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 8 out of 62 reviews" "
" "2 - Poor 13%
Rating 1 - Terrible. 7 out of 62 reviews" "
" "1 - Terrible 11%




Staff & service




Property conditions & facilities



3/5 Okay

Liked: Staff & service
I like the price. I didn’t like the lack of electrical outlets. The bedside lamp isn’t even plugged in as there is no outlet. Can’t make coffee in the room as it has a coffee maker, but nowhere to plug it in. I would stay again, but bring an extension cord with outlets.
Stayed 1 night in Nov 2022

5/5 Excellent

Raghuveer singh
Satff was very friendly and helpful . Great experience
Stayed 1 night in Sep 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

3/5 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with property. When I arrived, there was a note hanging on the front door appologising for no one being at home. There was a telephone number for new guests to call. Whilst dialing this number the front door opened. The room was basic, with no facilities, the TV didn't work and it had a shared toilet. The shower didn't work and I couldn't have a bath, as there was no plug. Breakfast was not prvided!
Stayed 1 night in Sep 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was okay
Stayed 3 nights in Aug 2022

2/5 Poor

Stayed 1 night in Aug 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
is bad service nine cleaner this hotel
Stayed 4 nights in Aug 2022

4/5 Good

Chau, Vcitoria
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The house is easy to find, clean and welcoming. The room is spacious, bright and the bed is very comfortable. The main shared bathroom upstairs is large and clean. Una the host is nice and friendly. There are codes for the house’s door, and then for each room so it’s safe and convenient.
Stayed 1 night in Aug 2022

3/5 Okay

Stayed 1 night in Aug 2022

2/5 Poor

Travelled with group
Disliked: Amenities, property conditions & facilities
There was no air conditioning. Dining area was limited. No access to tap water in the kitchen.
Stayed 2 nights in Jul 2022