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Charming Family Hotel

Photo gallery for Charming Family Hotel

Featured Image
Soundproofing, free WiFi, bed sheets
Living Area
Soundproofing, free WiFi, bed sheets
Soundproofing, free WiFi, bed sheets

Overview of Charming Family Hotel

Charming Family Hotel

3 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
10100 Francis Rd, Richmond, BC, V6Y 3Z9

Explore the area

  • Popular LocationKwan Yin International Buddhist Temple3 min drive
  • Popular LocationLing Yen Mountain Temple3 min drive
  • Popular LocationSanduz Estate Winery4 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

Choose dates to view prices

About this area


Charming Family Hotel is located in Richmond. Delta Museum and Plaza of Nations are cultural highlights, and some of the area's landmarks include Steveston Village Historic Waterfront and Marine Building. Commercial Drive and Vancouver Maritime Museum are also worth visiting.

What's nearby

  • Kwan Yin International Buddhist Temple - 3 min drive
  • Ling Yen Mountain Temple - 3 min drive
  • Sanduz Estate Winery - 4 min drive
  • Minoru Park - 5 min drive
  • Richmond Centre Mall - 5 min drive

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 20 min drive
  • Vancouver International Airport (YVR) - 18 min drive


  • Church's Chicken — 18 min walk
  • Kiriri Japanese Sushi — 19 min walk
  • Pioneer's Pub — 3 min drive
  • Gami Sushi — 3 min drive
  • Tino's Pizza — 3 min drive

About this property

Charming Family Hotel

3-star Richmond guesthouse in Shellmont with free parking
This smoke-free guesthouse features free self parking and free WiFi in public areas. All 3 rooms offer free WiFi and washers/dryers.
Charming Family Hotel offers 3 accommodations with washers/dryers. This Richmond guesthouse provides complimentary wireless Internet access. Guests have access to shared bathrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms
  • Washer/dryer


  • No elevators

Languages spoken

  • Chinese
  • English


  • Smoke-free property

Room amenities


  • Bed sheets


  • Shared bathroom
  • Towels


  • Mobile key entry
  • Soundproofing
  • Washer and dryer

Similar properties

See similar properties



Check-in from 4:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance


Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 13 out of 39 reviews
5 - Excellent 33%
Rating 4 - Good. 12 out of 39 reviews
4 - Good 31%
Rating 3 - Okay. 3 out of 39 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 39 reviews
2 - Poor 13%
Rating 1 - Terrible. 6 out of 39 reviews
1 - Terrible 15%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super convenient for the airport and very easy self check in process. Also the room was spacious and comfortable.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bedding, smells clean and very nice hosts.
Stayed 1 night in Aug 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Its a residence house hot hotel 2. No attach washroom and shaired. 3. Owner is greedy 4. No privacy. have remove shoes out side of house. 6. Have to use used slippers 7 over all not good for anything. I paid in full and did not stay there and book other hotel
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad,The host said that 2 queen sizes can only sleep 2 adults. If one more child is added, it will be charged an extra 100 per person per day. I don’t know what standard she charges for
Stayed 3 nights in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021