Title: Xscape Tulum - Latest Hotel Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xscape Tulum Hotel with free parking, in the vicinity of Tulum National Park ![Restaurant](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/2284067f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Room, 1 King Bed, Garden View | Living room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/b41b70e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/d5ea84b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/e59723ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/109310ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tulum National Park, Xscape Tulum offers a tranquil escape with gardens, a library, and a bar. Guests can borrow bikes for exploration or book massages at the spa. Enjoy reliable WiFi and a sun-drenched outdoor pool with loungers. 8.8 Excellent ## Popular amenities - - - Breakfast available - Bar - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/9f3a8fc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Terrace 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Ceiling fan Private bathroom - 646 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![In-room dining](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/751ece29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed with Sofa bed, Pool View ### Highlights Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Sofa bed Ceiling fan Separate bedroom Private bathroom - 646 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Loft, Terrace](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/0a6b652e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft, Terrace 10.0 Exceptional 1 review ### Highlights Terrace Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Private bathroom Designer toiletries Hair dryer - 377 sq ft - Sleeps 3 - 1 Queen Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/cb8cc1d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Loft, Terrace 8.0 Very good 1 review ### Highlights Terrace Air conditioning Free cribs/infant beds Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 323 sq ft - Sleeps 3 - 1 Queen Bed ![Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/3dcec188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Hot Tub, Pool View 8.8 Excellent 3 reviews ### Highlights Private hot tub Air conditioning Free cribs/infant beds Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 323 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/533e0cd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony, Pool View 9.6 Exceptional 4 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 323 sq ft - Sleeps 3 - 1 Queen Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/533e0cd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Terrace, Pool View 8.0 Very good 2 reviews ### Highlights Terrace Air conditioning Free cribs/infant beds Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 269 sq ft - Sleeps 3 - 1 King Bed ![Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/9e11b3f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Jetted Tub, Garden Area ### Highlights Air conditioning Free cribs/infant beds Private bathroom Hair dryer Jetted bathtub Designer toiletries Daily housekeeping In-room safe - 484 sq ft - Sleeps 3 - 1 King Bed ![Luxury Room, 1 King Bed, Garden View](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/0c371287.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Garden View ### Highlights Air conditioning Free cribs/infant beds Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 484 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/7cd6b873.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 6 reviews ### Highlights Air conditioning Free cribs/infant beds Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 322 sq ft - Sleeps 2 - 1 King Bed ![Superior Apartment](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/6db3430b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Air conditioning Free cribs/infant beds Separate bedroom Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ![Superior Apartment Deluxe](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/68a27739.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment Deluxe ### Highlights Air conditioning Free cribs/infant beds Separate bedroom Private bathroom Designer toiletries Hair dryer Daily housekeeping Living room - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Sofa Bed ![Superior Apartment](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/7b8e20c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Air conditioning Free cribs/infant beds Separate bedroom Private bathroom Designer toiletries Hair dryer Daily housekeeping In-room safe - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Sofa Bed ![Estandar Apartment](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/3e2c3f3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estandar Apartment ### Highlights Air conditioning Free cribs/infant beds Separate bedroom Private bathroom Designer toiletries Hair dryer Daily housekeeping Living room - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Futon ![Apartment Premium With Jacuzzi](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/29bea3f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Premium With Jacuzzi ### Highlights Air conditioning Free cribs/infant beds Separate bedroom Private bathroom Designer toiletries Hair dryer Daily housekeeping Living room - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Futon ![Apartment with Terrace and Jacuzzi](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/ce943e61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment with Terrace and Jacuzzi ### Highlights Air conditioning Separate bedroom Private bathroom Designer toiletries Hair dryer Daily housekeeping Living room In-room safe - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Futon ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Xscape-Tulum.h9075846.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Xscape-Tulum.h9075846.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20672%2C-87.47048&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IGNjQ39Q209XOX-HpRkHAOu3eCM=) Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780 #### What's nearby - Hospital de Tulum - 6 min walk - 0.6 km - Dos Aguas Park - 11 min walk - 1.0 km - Holistika Art Walk - 4 min drive - 2.2 km - Hunab Lifestyle Center - 7 min drive - 2.8 km - Jaguar Park - 7 min drive - 2.8 km #### Getting around - Cancun Intl. Airport (CUN) - 98 min drive #### Restaurants - ‪Delicia - ‬5 min walk - ‪El Agavero - ‬5 min walk - ‪Taqueria El Sabor Mexicano - ‬4 min walk - ‪Guacamole Club - ‬5 min walk - ‪Burrito Amor - ‬7 min walk ## About this property ### Xscape Tulum Hotel near Tulum National Park Located close to Playa Paraiso and Tulum Mayan Ruins, Xscape Tulum provides a garden, a library, and a bar. Active travelers can enjoy cycling at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant. Other perks at this hotel include: - An outdoor pool along with sun loungers - Free self parking - Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Concierge services, luggage storage, and multilingual staff - Guest reviews say great things about the helpful staff Room features All guestrooms at Xscape Tulum boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Bathrooms with designer toiletries and showers ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 918 reviews CA $40 CA $61 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 389 reviews CA $73 CA $97 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 633 reviews CA $61 CA $81 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c338811c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,015 reviews CA $83 CA $104 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/f6fd5e97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 47 reviews CA $70 CA $89 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 9 PM, sun loungers](https://images.trvl-media.com/lodging/4000000/3050000/3049400/3049312/e2ba077e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Posada 06 Tulum Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 443 reviews CA $52 CA $73 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=3049312&PinnedHotelID=3049312&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/29000000/28860000/28851000/28850990/9687e4b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Strabon Tulum La Veleta - Pool - Breakfast included - Spa - Kids pool 8.8 Excellent 213 reviews CA $56 CA $80 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=28850990&PinnedHotelID=28850990&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/112000000/111350000/111348100/111348002/04ce6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Tulum Hotel Tulum City Center - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=111348002&PinnedHotelID=111348002&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 106 reviews CA $73 CA $92 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/71000000/70770000/70762100/70762076/c1d1fe25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Irie Tulum Zama - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 99 reviews CA $45 CA $60 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=70762076&PinnedHotelID=70762076&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 8 to 15 for adults and USD 8 to 15 for children - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Bicycle storage - Library - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible path of travel ### More - 3 buildings - 3 floors - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### More - Air conditioning - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open Monday - Sunday (7:30 AM - 9:00 PM) Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 8 to 15 for adults, and USD 8 to 15 for children - Airport shuttle fee: USD 130 per room (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 9075846 ### We should mention This property does not have elevators Pool access available from 9:00 AM to 10:00 PM ### Property is also known as Xscape Tulum Hotel Xscape Tulum Xscape Tulum Hotel Xscape Tulum Tulum Xscape Tulum Hotel Tulum ## Frequently asked questions ### Does Xscape Tulum have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. ### How much does it cost to stay at Xscape Tulum? > As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Xscape Tulum on Nov 29, 2025 start from CA $48.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tulum-Hotels-Xscape-Tulum.h9075846.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Xscape Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Xscape Tulum? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Xscape Tulum? > Check-out is at noon. ### Does Xscape Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 130 per room applies. ### Where is Xscape Tulum located? > Located in Tulum City Center, this hotel is 2.7 mi (4.4 km) from Tulum National Park and 3 mi (4.8 km) from Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Xscape Tulum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 326 8 - Good 144 6 - Okay 33 4 - Poor 20 2 - Terrible 19 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 8/10 Good #### Landon Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile. ![](https://a.travel-assets.com/ugc/hotel-reviews/4fb05bf8-73c0-4b34-a131-8df86c68d7fe-1758377681035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/932a1748-e1ee-4263-a1e7-9ec769971db3-1758377767945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Landon Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Antonia Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nit and quint little place. Will definitely stay again ##### Antonia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Luis May 21, 2025 Spuer nice courtyard area w pool and nice spacious tooms ##### Luis Stayed 1 night in May 2025 ### 10/10 Excellent #### Aneesa Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful gardens and relaxing vibe ##### Aneesa Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### David Jan 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and great friendly people working here. ##### David ### 10/10 Excellent #### Marika Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist. ##### Marika Stayed 4 nights in Dec 2024 ### 8/10 Good #### Lora May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful oasis Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again. ##### Lora Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Edwin Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional! ##### Edwin Stayed 1 night in Jul 2024 ### 6/10 Okay #### Svetlana Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town ##### Svetlana Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Bruce Nov 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing, “artistic vibe.” This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area. ![](https://a.travel-assets.com/ugc/hotel-reviews/8E28D1543F02FFD6A954ADAD59A625D59703E40D1731863227041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D19887733011BAF094247EE68D2A5A0EF1FBBBAE1731863226278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91E1804E1FCA0178469878F516BAF8D2F99E46611731863358062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bruce Stayed 7 nights in Nov 2024 ### 8/10 Good #### Andrew Dec 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well located, good value, friendly staff! would reccomend! ##### Andrew ### 10/10 Excellent #### Mackenzie Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun. ##### Mackenzie Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Amy Jan 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre. ##### Amy ### 10/10 Excellent #### Verified traveller Feb 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic place. Reasonable price. Pix don’t do it justice. ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Tamika Apr 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough! ##### Tamika Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Sheila Feb 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best of Tulum ! Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot. ##### Sheila Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Elizabeth Jun 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back! ##### Elizabeth Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Robert Jul 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A superb place to stay. The staff were consistently efficient and friendly. The hotel is visually very attractive. The restaurant serves delicious food at reasonable prices and the portions are generous. The hotel is in a quiet area of town, about 20 or 25 minute walk from the centre - this will be an advantage for some and a disadvantage for others. ##### Robert Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### R Lalit Feb 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull ##### R Lalit Stayed 3 nights in Feb 2025 ### 4/10 Poor #### Henry Jan 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs! ##### Henry Stayed 1 night in Jan 2025 ### 8/10 Good #### Tiffany Dec 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank. ##### Tiffany Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### krista Dec 9, 2024 I am stranded in Toronto. Could not make it into Tulum today. I sent a message to the property and they didn’t even bother to respond. So I guess my reservation meant nothing to them, they are happy to keep the money while I am stuck missing out on my vacation. ##### krista Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Hayleigh Lynn Mar 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10 stars absolutely! Stayed for 5 perfect nights, room was always clean and had great sleeps, we enoyed the personal bath once you figure out the water it is great ! The hotel is close to main strip with lots of restaurants and shops, ask staff about near by cenotes and lagoons! The people here are exceptional! Always eager to help with a big smile! Beatrice and “EL” at the cafe are phenomenal people and the food is incredible, would come back again and would definitely recommend! Thank you Xscape for an unforgettable experience, we loved visiting Tulum ❤️ ##### Hayleigh Lynn ### 4/10 Poor #### Yug Apr 20, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints. ##### Yug Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Kim Dec 18, 2022 Liked: Staff & service, property conditions & facilities Disliked: Amenities The staff are really friendly and helpful. This hotel is on a very busy street and we unfortunately had a room that was streetside. Traffic started at 5am and was LOUD. The room is bare bones , no drinking water unless you purchase. The door only has a push lock and no deadbolt, so not very secure. The pool is nice and clean and grounds are nice. Not a bad place for 1 night but wouldn't do an extended stay here. ##### Kim Stayed 2 nights in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)