Title: Otonomus Tulum - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=111609856&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Otonomus Tulum Luxury aparthotel with spa services and an outdoor pool ## Photo gallery for Otonomus Tulum ![Reception - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/3a368039.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/554fecd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/e52a066d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/edc77189.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Otonomus Tulum (Tulum)](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/4517bb63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Otonomus Tulum provides amenities like a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 13 of 13 rooms ### View all photos for Studio, Private Pool, Pool View ![Studio, Private Pool, Pool View](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/35bd032c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Private Pool, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View ![Comfort Apartment, 1 Bedroom, Private Pool, Pool View](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/476936f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 1 Bedroom, Private Pool, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View ![Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Living area](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/f634a3b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Comfort Studio, Balcony ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/6ef9ce88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio, Balcony ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Comfort Apartment, 1 Bedroom, Balcony ![Comfort Apartment, 1 Bedroom, Balcony](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/be5c796b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 1 Bedroom, Balcony 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View ![Deluxe Apartment, 2 Bedrooms, Balcony, Pool View](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/625dfcc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony, Pool View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Studio, Valley View ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/6ef9ce88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Valley View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Valley view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Studio, Private Pool, Sea View ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/6ef9ce88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Private Pool, Sea View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 506 sq ft - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View ![55-inch Smart TV with digital channels, tablet](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/a7013060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Private Pool, Valley View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Valley view - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View ![Fridge, stovetop, cookware/dishes/utensils, freezer](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/76a074ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Private Pool, Sea View 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 700 sq ft - 1 bedroom - Sea view - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View ![55-inch Smart TV with digital channels, tablet](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/8b50a113.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - Valley view - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View ![Individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/601e17ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View ### Highlights Deck/patio Separate dining area Individually decorated Private pool Air conditioning Kitchen Refrigerator Smart TV - 958 sq ft - 2 bedrooms - Sea view - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Exclusive Apartment, 1 King Bed, Private Pool ![Exclusive Apartment, 1 King Bed, Private Pool](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/a9af3eee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, 1 King Bed, Private Pool ### Highlights Deck/patio Separate dining area Individually decorated Air conditioning Kitchen Refrigerator Smart TV Washer/dryer - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Otonomus-Tulum.h111609856.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Otonomus-Tulum.h111609856.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.17287%2C-87.45426&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CrsppinraaoYQpkBI--mwm-BGhw=) Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765 #### What's nearby - Tulum Beach \- 9 min walk \- 0.8 km - SFER IK \- 3 min drive \- 2.2 km - Tulum National Park \- 5 min drive \- 3.9 km - Playa Paraiso \- 9 min drive \- 6.1 km - Tulum Mayan Ruins \- 15 min drive \- 10.6 km #### Getting around - Tulum Intl. Airport (TQO) - 47 min drive #### Restaurants - ‪Maya Tulum - ‬11 min walk - ‪Kin Toh - ‬4 min drive - ‪La Eufemia - ‬11 min walk - ‪Mateos - ‬16 min walk - ‪Ukami Jungle - ‬3 min drive ## About this property ### Otonomus Tulum Luxury aparthotel with spa services and an outdoor pool Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request. Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. These individually decorated accommodations include kitchen islands. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the aparthotel include an outdoor pool. Guests can pamper themselves by indulging in the onsite spa services. Services include massages. ## Similar properties ![Deluxe King Ocean View with Jacuzzi | View from room](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/5085c811.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 79 reviews CA $158 CA $195 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 126 reviews CA $115 CA $144 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 399 reviews CA $78 CA $103 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, aromatherapy](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,002 reviews CA $105 CA $131 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/f6ed60df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ TULUM Zama - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 87 reviews CA $84 CA $106 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96310000/96302900/96302817/c0cec7ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xambé Zama - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 87 reviews CA $147 CA $186 total includes taxes & fees Jan 21 - Jan 22, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=96302817&PinnedHotelID=96302817&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 56 reviews CA $92 CA $116 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 587 reviews CA $158 CA $196 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/08e437af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Faisano Boutique Luxury Hotel, Tulum Beach Zama - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 82 reviews CA $69 CA $90 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/43000000/42950000/42945600/42945551/bd9cae7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaka Calma Tulum La Veleta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 575 reviews CA $77 CA $97 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=42945551&PinnedHotelID=42945551&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - In-room massages - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Wheelchair-accessible parking and van parking available ### Kitchen - Cookware, dishware, and utensils - Freezer - Kitchen island - Refrigerator - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - 1 bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area ### Entertainment - 55-inch smart TV with digital channels - Tablet computer ### Outdoor areas - Deck/patio - Terrace ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible van parking - Smoking not allowed ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Concierge services - Guidebooks - Housekeeping (on request) - Limited-hour front desk - Meal delivery service - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 48 units - Bed sheets changed on request - Housekeeping (on request) - Individual decor - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 10:00 AM - 7:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Check-out instructions The host requires you complete the following before checking out: Turn off the lights and lock the doors ### Access methods Access code, front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 50 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Otonomus Tulum Tulum Otonomus Tulum Aparthotel Otonomus Tulum Aparthotel Tulum ## Frequently asked questions ### Does Otonomus Tulum have a pool? ### Is Otonomus Tulum pet-friendly? ### How much is parking? ### What time is check-in at Otonomus Tulum? ### What time is check-out at Otonomus Tulum? ### Where is Otonomus Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Otonomus Tulum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 118 8 - Good 33 6 - Okay 14 4 - Poor 6 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Elie Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a Wonderful stay , the hotel is clean and the service was amazing! ##### Elie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Joseph Nov 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Best stay ever. ##### Joseph Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Melissa Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof. ##### Melissa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Fady Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again ##### Fady Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rima Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Smart and highly efficient with personalized features that truly enhance the guest experience. HIGHLY RECOMMENDED ##### Rima Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nicole Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Stayed one night at Otonomus and really liked it! The place is clean, modern, and fully automated super easy check-in and access. Perfect for a quick, quiet stay!! ##### Nicole Stayed 1 night in Nov 2025 ### 10/10 Excellent #### blair albert Nov 16, 2025 Liked: Cleanliness, property conditions & facilities, communication The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum. ##### blair albert Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Khalil Sep 26, 2025 Liked: Cleanliness, property conditions & facilities, communication Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet. ##### Khalil Stayed 1 night in Sep 2025 ### 10/10 Excellent #### DESIREE Oct 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door) ##### DESIREE Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Michelle Nov 30, 2025 Liked: Cleanliness, property conditions & facilities, communication Clean, modern and we had an amazing 2-day stay. Kurt the front desk manager was super helpful and we would definitely stay here again next time we’re in Tulum. It’s near the beach and all the restaurants plus shopping. We knew Tulum would be expensive, but honestly, I’m not sure if it’s worth it and I thought California was expensive. ![](https://a.travel-assets.com/ugc/hotel-reviews/2b633bcc-7ec7-4a48-bc67-e7571e8d538e-1764535957782.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/649d2445-f530-4c16-9db0-fb7812f5c310-1764535958015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de2ce216-976c-4d28-8626-a7add4ee7187-1764535957035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### roy Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended! ##### roy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### John Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was excellent. All of the staff were courteous and Kurt was really friendly and helpful. The hotel is between the beach and town. It is not walkable. It we rented a car and took advantage of all Tulum has to offer! We are already planning our return trip! ![](https://a.travel-assets.com/ugc/hotel-reviews/d1c61ae8-daf4-4b97-a9d5-e801bc432a92-1764004481375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Lamar Aug 12, 2025 Liked: Cleanliness, property conditions & facilities, communication Very nice would stay again! ##### Lamar Stayed 2 nights in Jul 2025 ### 8/10 Good #### Laura Lee Sep 5, 2025 Liked: Cleanliness, room comfort, communication #### Great stay Kurt and all the staff friendly and awesome ! ![](https://a.travel-assets.com/ugc/hotel-reviews/9024863d-7a59-413a-90af-9b06cb0f7abe-1757078188686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Lee Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Patrick Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Honestly, my stay at Otonomus Tulum was way better than I expected. From the moment I walked in, everything just felt calm and well taken care of. The room was spotless, smelled fresh, and actually looked exactly like the photos, and that's rare. The staff were super friendly without being annoying just the right balance. What really stood out for me was how peaceful the whole place felt. No noise, no chaos, just good vibes. The amenities were simple but thoughtful, and everything worked the way it should. Overall, it’s the kind of stay where you check out thinking, Yeah… I’d definitely come back. ##### Patrick Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tanayshua M Aug 1, 2025 Liked: Amenities Lovely resort ##### Tanayshua M Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Roman Horacio Sep 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication BRAND NEW NICE AND CONFORTABLE PLACE! ##### Roman Horacio Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Jose A. T. Aug 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very enjoyable room ##### Jose A. T. Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Lexi Sep 17, 2025 Liked: Cleanliness, room comfort, communication Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge! ##### Lexi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Diana Sep 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property, service was excellent. Definitely would book again. The only downside is that Tulum is going through a lot of change and There is just a lot of construction going around. ##### Diana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Gilbert Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property looks amazing and the service was phenomenal! ##### Gilbert Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Janeira Aug 29, 2025 Liked: Cleanliness, property conditions & facilities, communication The staff was very accommodating. New property nice and clean great location. I definitely will come back. ##### Janeira Stayed 5 nights in Jun 2025 ### 8/10 Good #### Diana Oct 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and staff was very helpful however the room did not have microwave nor a safe. ##### Diana Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Samantha Nov 16, 2025 Liked: Property conditions & facilities Room should have basic refreshments like water and ice in the fridge. Not charge guests for “makeup” on pillows. Noises from other units are very loud. No access to security after hours. ##### Samantha Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Keny Jun 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great area ##### Keny Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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