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KASA Hotel Parota

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Outdoor pool
Outdoor pool
Outdoor pool
Luxury Suite, 1 Bedroom, Kitchen, Pool View | Balcony
Luxury Condo, 3 Bedrooms, Kitchen, Pool View | Terrace/patio

Overview of KASA Hotel Parota

KASA Hotel Parota

3.5-star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park3 min drive
  • Popular LocationHospital de Tulum7 min drive
  • Popular LocationLas Palmas Public Beach8 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive

Room options

About this area


Located in Tulum, KASA Hotel Parota is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Cenote Crystal. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Tulum National Park - 3 min drive
  • SFER IK - 7 min drive
  • Hospital de Tulum - 7 min drive
  • Las Palmas Public Beach - 8 min drive
  • Playa Paraiso - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive


  • Curry by Po Thai - 13 min walk
  • El Vegetariano - 17 min walk
  • La Parrillada - 17 min walk
  • Batey - 18 min walk
  • Le Bistro - 18 min walk

About this property

KASA Hotel Parota

3.5-star hotel
Located close to Playa Paraiso and Temple of Doom, KASA Hotel Parota provides free continental breakfast, a roundtrip airport shuttle, and a poolside bar. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A free area shuttle, bike rentals, and an area shuttle
  • Tour/ticket assistance, a 24-hour front desk, and a front desk safe
  • Guest reviews say great things about the bar and pool
Room features
All 18 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 km

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Outdoor pool
  • Snack bar/deli


  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service


  • Beach loungers
  • Garden
  • Picnic area
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Ceiling fan
  • Premium bedding


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower


  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties



Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 232 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

Does KASA Hotel Parota have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KASA Hotel Parota pet-friendly?

No, pets are not allowed at this property.

How much is parking at KASA Hotel Parota?

Self parking is free at this property.

What time is check-in at KASA Hotel Parota?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at KASA Hotel Parota?

Check-out is at noon.

Does KASA Hotel Parota provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 232 per vehicle applies.

Where is KASA Hotel Parota located?

Situated near the beach, this hotel is 2.3 mi (3.7 km) from Temple of Doom and 3 mi (4.9 km) from Cenote Crystal. Playa Paraiso and Tulum Mayan Ruins are also within 6 mi (10 km).

Can I cancel my reservation for free at KASA Hotel Parota and receive a full refund?

Yes, KASA Hotel Parota offers free cancellation on select room rates, because flexibility matters! Please refer to KASA Hotel Parota cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 299 out of 392 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 63 out of 392 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 12 out of 392 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 8 out of 392 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 392 reviews" "
" "2 - Terrible 3%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

10/10 Excellent


Stayed 3 nights in Oct 2021

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Stayed 4 nights in Apr 2022

4/10 Poor


Travelled with partner
Disliked: Staff & service, property conditions & facilities
The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Stayed 4 nights in Mar 2022

4/10 Poor


Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Stayed 8 nights in Feb 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Stayed 3 nights in Feb 2022

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
Stayed 5 nights in Feb 2022

4/10 Poor


Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

David, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
Stayed 1 night in Feb 2022

8/10 Good

David, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
Stayed 1 night in Jan 2022