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KASA Hotel Parota

Photo gallery for KASA Hotel Parota

Featured Image
Outdoor pool
Outdoor pool
Balcony
Terrace/Patio

Overview of KASA Hotel Parota

VIP Access

KASA Hotel Parota

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK7 min drive
  • Popular LocationLas Palmas Public Beach8 min drive
  • Popular LocationTemple of Doom11 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, KASA Hotel Parota is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Cenote Crystal and Playa Paraiso. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Tulum National Park - 3 min drive
  • SFER IK - 7 min drive
  • Las Palmas Public Beach - 8 min drive
  • Playa Paraiso - 9 min drive
  • Temple of Doom - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • Chacabar — 5 min walk
  • El Gourmet — 17 min walk
  • Batey — 18 min walk
  • La Bistro — 18 min walk
  • Ki'Bok — 18 min walk

About this property

KASA Hotel Parota

3.5-star hotel with free breakfast and free area shuttle
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. All 18 rooms offer free WiFi, room service, and LED TVs with cable channels. Premium bedding, coffee makers, and free bottled water are among the other amenities available to guests.
KASA Hotel Parota offers 18 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 km

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 232 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 269 out of 349 reviews
5 - Excellent 77%
Rating 4 - Good. 54 out of 349 reviews
4 - Good 15%
Rating 3 - Okay. 11 out of 349 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 349 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 349 reviews
1 - Terrible 3%

4.9/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
What we liked about Kasa - rooms were amazing, so beautifully decorated lots of closet space kitchen was very well equipped, don't know what went wrong with the ice maker but the kitchen staff made up for it. The staff was great our server Eleazar was the best! breakfast every morning included eggs, bread of all sorts, fresh fruit,coffee. Julio at the front desk was pretty awesome and we felt we had a personal security guard Ricardo, always asked us if all was good helped us with our shopping bags. Last but not least our housekeeper Basilica she changed our linen daily and made little designs with the towels almost every day :) We enjoyed our stay we will be back!
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 4 nights in Sep 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Kasa Perota is basically a condo hotel by design. Besides the pool area there are not other areas to hang out. Staff lacks of training in customer service and treat you with total indifference. The place is extremely hard to find in the horrible place called Aldea Zama which is in total neglect by the developers,, the place is very hard to find if you are driving in a rental car. The rooms are way too small that there is no space for a chair. The AC is located on top of the wall facing the bed.. so it blows cold air straight to your face. In short, disapointing by the hard to find remote location and construction all over the “ Aldea”
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasa was an amazing experience. We got an upgrade from the room we booked and a welcome drink. It was a VIP experience and will def. visit again!
Stayed 2 nights in Sep 2021