Title: Hunab Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hunab Tulum Hotel with free parking, near Tulum National Park ![Outdoor banquet area](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/25fbe923.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Apartment | Living area](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/754878c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/bd3b44f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard view](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/b5cb9d43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/5cfa2229.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tulum Mayan Ruins, Hunab Tulum by Sunest offers a refreshing getaway. Guests can sip drinks at the poolside bar, relax on the rooftop terrace, or wander through the on-site garden. High-speed WiFi and tour/ticket assistance make exploring the area effortless. 7.2 Good ## Popular amenities - Bar - Gym - Pool - Laundry - Pet-friendly - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![55-inch Smart TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/25d545c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 2 Bedrooms ### Highlights Patio Yard Separate dining area Private plunge pool Air conditioning Kitchen Refrigerator Dining table - 915 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![55-inch Smart TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/d7b6f865.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 2 Bedrooms ### Highlights Separate dining area Air conditioning Kitchen Refrigerator Dining table Smart TV Pillow menu Blackout drapes/curtains - 885 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![2 bedrooms, premium bedding, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/2c0d96d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Patio Yard Separate dining area Private plunge pool Air conditioning Kitchen Refrigerator Dining table - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Twin Sofa Bed ![55-inch Smart TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/d7b6f865.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment ### Highlights Separate dining area Air conditioning Kitchen Refrigerator Dining table Smart TV Pillow menu Blackout drapes/curtains - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Twin Sofa Bed ![2 bedrooms, premium bedding, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/2c0d96d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Patio Yard Air conditioning Smart TV Pillow menu Ceiling fan 2 bedrooms Blackout drapes/curtains - Sleeps 2 - 1 King Bed ![2 bedrooms, premium bedding, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/8fb5795c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Air conditioning Smart TV Pillow menu Ceiling fan 2 bedrooms Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 2 - 1 King Bed ![Dining room](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/7e70c485.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms ### Highlights Yard Deck/patio Separate dining area Private plunge pool Air conditioning Kitchen Full-sized refrigerator/freezer Dining table - 3 bedrooms - City view - Sleeps 6 - 3 King Beds and 1 Large Twin Sofa Bed ![2 bedrooms, premium bedding, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/2c0d96d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View, Tower ### Highlights Yard Deck/patio Private plunge pool Air conditioning Smart TV Pillow menu Ceiling fan 2 bedrooms - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,947 reviews CA $376 CA $376 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c1bae709-8064-4502-9725-f42226bd6208&top_cur=CAD) Ad ![Room, Oceanfront](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 349 reviews CA $258 CA $317 total includes taxes & fees Oct 15 - 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On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,002 reviews CA $280 CA $344 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c1bae709-8064-4502-9725-f42226bd6208&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 287 reviews CA $140 CA $201 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c1bae709-8064-4502-9725-f42226bd6208&top_cur=CAD) Ad ![Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8800000/8797000/8796991/42aa3e47.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Orchid House Tulum Beach Zona Hotelera - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 268 reviews CA $171 CA $239 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c1bae709-8064-4502-9725-f42226bd6208&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hunab-Tulum-By-Sunest.h84299138.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hunab-Tulum-By-Sunest.h84299138.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20306%2C-87.45126&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z7lywIktcmcgy5xI78KCe5FPNLM=) Av. Coba km.25 (a1.4 km de,Carr.Cancun), TULUM FRACC MAYAZAMA F, Tulum, QROO, 77524 #### What's nearby - Tulum National Park - 2 min drive - 2.5 km - Las Palmas Public Beach - 5 min drive - 3.9 km - Playa Paraiso - 7 min drive - 4.6 km - Tulum Mayan Ruins - 7 min drive - 4.3 km - Playa Ruinas - 11 min drive - 4.6 km #### Getting around - Cancun Intl. Airport (CUN) - 92 min drive #### Restaurants - ‪Jasmine - ‬15 min walk - ‪Coco Cafe - ‬15 min walk - ‪Escama - ‬9 min walk - ‪Carl's Jr. - ‬4 min walk - ‪Rossina - ‬18 min walk ## About this property ### Hunab Tulum Hotel near Tulum Mayan Ruins Take advantage of a poolside bar, a rooftop terrace, and a shopping mall on site at Hunab Tulum. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), concierge services, and a front-desk safe - Smoke-free premises, tour/ticket assistance, and outdoor furniture Room features All 120 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Other amenities include: - Rainfall showers, tubs or showers, and shampoo - 55-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, ceiling fans, and limited housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/115000000/114510000/114503400/114503334/a559e834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ZOREN Tulum City Center - Breakfast included - Free WiFi - Air conditioning - Housekeeping CA $91 CA $114 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=114503334&PinnedHotelID=114503334&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Private Pool | Balcony view](https://images.trvl-media.com/lodging/77000000/76880000/76877200/76877138/d9a17405.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IIK Tulum by The Spot Rentals Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 63 reviews CA $49 CA $116 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=76877138&PinnedHotelID=76877138&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100170000/100160800/100160746/27b66209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAHATSA' boutique hotel Tulum City Center - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 49 reviews CA $82 CA $103 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=100160746&PinnedHotelID=100160746&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/119000000/118120000/118114200/118114174/eab6f0e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Xanath Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning CA $52 CA $67 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=118114174&PinnedHotelID=118114174&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/112000000/111350000/111348100/111348002/04ce6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Tulum Hotel Tulum City Center - 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Pet-friendly 8.0 Very good 35 reviews CA $144 CA $179 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=91025517&PinnedHotelID=91025517&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60570000/60563700/60563675/b5947643.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Koos Hotel Boutique Tulum Zama - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 42 reviews CA $43 CA $57 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=60563675&PinnedHotelID=60563675&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33380000/33372400/33372347/cbb4dbf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mi Tulum Tulum City Center - Pool - Kitchen - Parking included - Free WiFi 9.2 Wonderful 41 reviews CA $58 CA $98 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=33372347&PinnedHotelID=33372347&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/28000000/27560000/27554200/27554151/b951bda4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Almendro Tulum City Center - Free WiFi - Air conditioning - Housekeeping - Microwave 9.4 Exceptional 39 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=27554151&PinnedHotelID=27554151&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, uncovered self parking on site ### Food and drink - A poolside bar ### Things to do - Designer stores - Gym - Outdoor pool - Shopping mall ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Safe at front desk - Virtual front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (once per stay) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (47 inch wide door) - Front entrance ramp - Well-lit path to entrance - Wheelchair-accessible path to elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### More - Air conditioning - Ceiling fan - Iron/ironing board - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking A virtual front desk provides assistance to guests ### Access methods Lockbox, private entrance ### Pets Pets allowed for an extra charge of USD 25 per pet, per week Welcoming dogs only ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 300 per accommodation, per day - A damage deposit of USD 300 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 350 per vehicle (roundtrip, maximum occupancy 4) - Pet fee: USD 25 per pet, per week - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: PayPal Cashless transactions are available ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hunab Tulum Hotel Hunab Tulum Tulum Hunab Tulum by Sunest Hunab Tulum Hotel Tulum ## Frequently asked questions ### Does Hunab Tulum have a pool? > Yes, this property has an outdoor pool. ### Is Hunab Tulum pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per week. ### How much is parking at Hunab Tulum? > Self parking is free at this property. ### What time is check-in at Hunab Tulum? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Hunab Tulum? > Check-out is at 11:00 AM. Late check-out is available for a fee. ### Does Hunab Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 350 per vehicle applies. ### Where is Hunab Tulum located? > Located in Zama, this hotel is steps from Hunab Lifestyle Center, and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 3.1 mi (5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hunab Tulum Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 3 6 - Okay 1 4 - Poor 3 2 - Terrible 2 ### 7.0/10 Cleanliness ### 6.8/10 Staff & service ### 4.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### Roberto Jun 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A little bit hidden, but right between Tulum town and Tulum hotel zone (beach). ##### Roberto Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Leslie Mar 27, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a construction zone. Is next-door to an abandoned construction site. The bar has no liquor. Gym has one piece of equipment. ##### Leslie Stayed 6 nights in Mar 2025 ### 4/10 Poor #### rodney Nov 30, 2024 Disliked: Cleanliness, staff & service ! ##### rodney Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Johan Jan 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rekommenderar absolut inte detta hotell Dusch rummet var obrukbart och vatten kunde inte komma ner i brunnen / så det rann vatten ut i sovrummet och handdukar fick läggas ut på golvet som stopp. Fick duscha 5 dagar uppe vid pool området och i kallt vatten. Värden lovade fixa detta dag 2 men inget hände och gjorde sig oanträffbar samt så efter ett par dagar till började det lukta kloak och det var obehagligt. Alltså man vet att vår dusch inte fungerar och struntar i det ? Helt obegripligt och all dokumentation samt bilder - uppgjorda överens komna lösningar finns - jag är dessutom på en 50 års resa och känner mig oerhört kränkt av hur jag med sällskap behandlats. Blev erbjuden 1 natt av 6 mot vår tystnad i recentioner - så rekommenderar absolut inte detta hotel. Reser mycket har god förmåga att diskutera lösningar men detta stället är verkligen trist när man blir bemöt av nonchalans och fullständig nedslående syn på oss som kunder. ##### Johan Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Sherman Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sherman Stayed 3 nights in Jan 2025 ### 8/10 Good #### Cesar Daniel Jan 9, 2025 Disliked: Cleanliness ##### Cesar Daniel Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### OSWALDO Jan 5, 2025 Liked: Staff & service, property conditions & facilities Es una excelente opción familiar para vacaciones en Tulum ##### OSWALDO Stayed 7 nights in Dec 2024 ### 8/10 Good #### Annie Jan 3, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service ##### Annie Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Jose Antonio Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación, lugar muy tranquilo y seguridad, muy buena comunicación por parte del personal ##### Jose Antonio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alfonso Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estudio de una recámara muy amplio con cocina, sala y comedor. En zona tranquila ##### Alfonso Stayed 1 night in Dec 2024 ### 6/10 Okay #### Patricio Dec 14, 2024 ##### Patricio Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Araceli Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s nice and safe ##### Araceli Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Hope Aug 21, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities When arriving at Hunab it is not advertised properly. It is located down a street under construction. No one speaks English during my entire stay. No bar by the pool. Non working jacuzzi. First night entering the entire walk thru to my 4th flr room was dark had to use cell light. AC not working due to bad batteries. Holes in screen balcony so couldn't open that. It was not stated that it was a condo. No one returns your call back after the second day finally reaching someone. No hammock by the pool. It's just very misleading. They should stay closed until it is completely up and running. Total guests we saw in complex was about 5. We spoke to a family and they were displeased as well and actually left to days earlier. ##### Hope Stayed 4 nights in Aug 2024 ### 8/10 Good #### Ricardo Felipe Sep 20, 2023 Liked: Cleanliness, room comfort ##### Ricardo Felipe Stayed 1 night in Sep 2023 ### 4/10 Poor #### Emy Paloma Mar 21, 2023 Liked: Property conditions & facilities Disliked: Communication Es un hotel completamente nuevo, el problema es que le falta limpieza ya que al ser nuevo aun tiene polvo de la construcción. El agua del baño (regadera y lavabo) huele muy feo. El baño nuevo pero no se iba el agua de la regadera. Nos hicieron esperar una hora para poder acceder a la habitación, ya que no había nadie que nos diera el acceso ##### Emy Paloma ## Expedia's Latest Trends ### Hotels > [Hotel Cabañas Tulum Beach Hotel & Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Cabanas-Tulum-Beach-Hotel-Spa.h3263398.Hotel-Information) > > [Hotel Panamera](https://www.expedia.ca/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Nest Tulum](https://www.expedia.ca/Tulum-Hotels-Nest-Tulum.h42607249.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Layla Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) > > [Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)