Title: Siente Tulum Hotel & Cenote Club - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Siente Tulum Hotel & Cenote Club Nature's soundtrack surrounds travelers at this peaceful Tulum retreat, with bike rentals for easy exploration and a relaxing pool. ## Photo gallery for Siente Tulum Hotel & Cenote Club ![Terrace/patio - Siente Tulum Hotel & Cenote Club (Tulum)](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/164b9954.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Siente Tulum Hotel & Cenote Club (Tulum)](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/bcae3773.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Siente Tulum Hotel & Cenote Club (Tulum)](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/511c8402.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Siente Tulum Hotel & Cenote Club (Tulum)](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/d5188edf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Siente Tulum Hotel & Cenote Club (Tulum)](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/52d1845a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from Tulum Mayan Ruins, Siente Tulum welcomes visitors with its restaurant and convenient snack bar. Guests can enjoy free WiFi in their rooms, cool off in the outdoor pool, or borrow bikes to discover the natural beauty of nearby Tulum National Park. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Pool - All-inclusive - Free WiFi - Restaurant - Air conditioning - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Junior Studio Suite, 1 King Bed ![Junior Studio Suite, 1 King Bed](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/49f24dfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, 1 King Bed 7.0 Good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Ceiling fan Blackout drapes/curtains Rainfall showerhead - 41 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds ![Deluxe Room, 2 Queen Beds](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/37285aaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Private bathroom - 21 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/5c78af39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Private bathroom - 41 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Siente Basic Room ![Siente Basic Room](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/01dc38bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Siente Basic Room ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Private bathroom - Sleeps 4 - 1 King Bed and 1 Double Bed OR 2 Double Beds ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 301 reviews CA $81 CA $134 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cf06140e-e878-4cd2-9cc8-e2a7361a8422&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 658 reviews CA $344 CA $481 total includes taxes & fees Jan 19 - 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On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,001 reviews CA $443 CA $542 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cf06140e-e878-4cd2-9cc8-e2a7361a8422&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-MX-Tulum.h76366891.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-MX-Tulum.h76366891.Hotel-Information) ## About the area Located in Tulum, Siente Tulum Hotel & Cenote Club is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21992%2C-87.43742&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mDX1nu_vLI5wM5K_veVHF_JGa2Y=) Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760 ### What's nearby - Jaguar Park \- 3 min walk \- 0.3 km - Tulum Tower \- 5 min walk \- 0.4 km - Tulum National Park \- 6 min walk \- 0.6 km - Tulum Mayan Ruins \- 11 min walk \- 1.0 km - Playa Ruinas \- 16 min walk \- 1.4 km ### Getting around - Tulum Intl. Airport (TQO) - 51 min drive ### Restaurants - ‪Starbucks - ‬2 min drive - ‪Playa Pescadores - ‬11 min drive - ‪Restaurante El Crucero - ‬3 min walk - ‪Häagen-Dazs - ‬7 min walk - ‪Frosty's - ‬8 min walk ## About this property ### Siente Tulum Hotel & Cenote Club Hotel near Tulum Mayan Ruins Close to Tulum National Park, Siente Tulum Hotel & Cenote Club provides amenities like a restaurant and a snack bar/deli. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Bike rentals, tour/ticket assistance, and concierge services - Smoke-free premises, a 24-hour front desk, and an elevator - Coffee/tea in the lobby Room features All 83 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers and shampoo - 50-inch flat-screen TVs with Netflix, streaming services, and cable channels - Wardrobes/closets, ceiling fans, and electrical adapters/chargers ### All-inclusive details All-inclusive room rates at Siente Tulum Hotel & Cenote Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Couples treatment rooms, hot tub, steam room, hot springs](https://images.trvl-media.com/lodging/92000000/91030000/91025600/91025517/bf4f3e83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuunaa Tulum Beer Sanctuary and Spa - Adults Only Tulum - Pool - Spa - Pet friendly - Parking included 7.8 Good 43 reviews CA $387 CA $472 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=91025517&PinnedHotelID=91025517&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 414 reviews CA $84 CA $110 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 66 reviews CA $100 CA $125 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/14a57a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 221 reviews CA $155 CA $192 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Check-in end time: 2:00 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: 50 percent of room rate ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Friday and Saturday: - Children's pool - Indoor pool - Outdoor pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age. - Resort fee: MXN 60.5 per person, per night The resort fee includes: - Additional inclusions - Beach towels - Parking - Shuttle service We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: 50 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention A car is not required for transportation to and from this property ### Property is also known as Hotel MX tulum Siente Tulum Hotel Siente Tulum Tulum Siente Tulum Hotel Tulum ## Frequently asked questions ### Does Siente Tulum Hotel & Cenote Club have a pool? ### How much does it cost to stay at Siente Tulum Hotel & Cenote Club? ### Is Siente Tulum Hotel & Cenote Club pet-friendly? ### What time is check-in at Siente Tulum Hotel & Cenote Club? ### What time is check-out at Siente Tulum Hotel & Cenote Club? ### Are there all-inclusive benefits at Siente Tulum Hotel & Cenote Club? ### Where is Siente Tulum Hotel & Cenote Club located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Siente Tulum Hotel & Cenote Club Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 51 8 - Good 21 6 - Okay 19 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Axel Jan 14, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location, being able to see the Mayan Ruins from the rooftop is magical. Will definitely stay here again in the future! ![](https://a.travel-assets.com/ugc/hotel-reviews/c2b9f408-9764-4cac-9fbc-be172f026493-1768373421696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Axel Stayed 4 nights in Jan 2026 ### 8/10 Good #### BARRY Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation ##### BARRY Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Cindy Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum. ##### Cindy Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Mario Apr 16, 2024 Liked: Cleanliness, amenities I like everything it made my experience in Tulúm better Food, location, and facilities of the hotel are excellent ##### Mario Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Tiara Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back ##### Tiara Stayed 5 nights in Sep 2024 ### 8/10 Good #### Michael Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel! ##### Michael Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Maria Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view. ##### Maria Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Lenkiya Apr 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peace of mind stay Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again ![](https://a.travel-assets.com/ugc/hotel-reviews/59FE9BF8F05681CD59F93F047D58D07B481724B51713460245901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4CD2D9F8B4A59A51062B2C3E097EBA97191008F51713460238531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D5D178DB5190BA47B6B7C61237C8B44E1E64FF291713460246997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/02B52C250DE58141806BE468127ABE82D9FCB5571713460245768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lenkiya Stayed 5 nights in Apr 2024 ### 6/10 Okay #### Peter Feb 15, 2025 Liked: Cleanliness, staff & service The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again. ##### Peter Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Jackeline Jul 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This property was a total disappointment, false advertisement. The pictures on cheatickets were totally false. Everything in the room that was metal was rusty, even the outside of the building. When we got there I could not believe it was the same building on the picture listed on the website. The first night, the toilet did not work, broken safe, sink in the sleeping area and not in the bathroom. Toilet and shower was so tiny. Towels were stained and the bikes were rusty. The TV did not work, no phone in the room. If I was told about the condition of the hotel and the room prior to arriving or when booking I would not have mind but none of this was listed and I was totally blindsided by the condition of this building. The staff was super nice though and this hotel has potential and the downtown area is very nice. Recommend visiting the cenotes. ##### Jackeline Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### Ronald Jul 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned ##### Ronald Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Rebecca Dec 22, 2025 Disliked: Cleanliness, property conditions & facilities Entire hotel seemed neglected. We ended up finding somewhere else to stay. ##### Rebecca Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ramiro Oct 21, 2025 Liked: Cleanliness, staff & service Yes I had the mayan ruins really close and markets ![](https://a.travel-assets.com/ugc/hotel-reviews/422bb087-16d0-400d-8140-9e5d167a1cbb-1761065101779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/783f8465-22a3-4173-a60b-1d5c3811b68b-1761065106491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/424d203b-3b20-49ea-8b38-ac5ca636a888-1761065112823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramiro Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Carrie Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The man hotel manager was very helpful and kind ![Rooftop pool](https://a.travel-assets.com/ugc/hotel-reviews/80b84a43-957d-490c-899d-d3ee55af8e7b-1756508706940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance](https://a.travel-assets.com/ugc/hotel-reviews/957a98a3-e639-409d-a895-c98f6a104df3-1756508717912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Front ](https://a.travel-assets.com/ugc/hotel-reviews/251da800-14b1-42a4-9704-c7cc0cc87f0d-1756508714022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carrie Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Daniel Jun 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a cool Place to visit ##### Daniel Stayed 3 nights in May 2025 ### 6/10 Okay #### Dane Aug 24, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road. ##### Dane Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Mckenzie Jan 7, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Disappointing Experience Overall Unfortunately, our stay at Siente Tulum was very disappointing. The building itself felt run-down, and the sheets were dirty upon arrival, which was unacceptable. There were also no washcloths provided at all. Trying to access the “all-inclusive” experience was a nightmare. Communication was extremely difficult since no one spoke English, making even basic questions frustrating. The food quality was poor, and the all-inclusive package did not truly mean all-inclusive — multiple bartenders told us the bar was closed or that we needed to pay extra for drinks, which completely defeats the purpose. The only bright spot of this stay was Kassy, the bartender. She was amazing — sweet, attentive, and genuinely made an effort to take care of guests. She deserves recognition because she was the only part of this experience that felt welcoming. Overall, I would not recommend this hotel unless significant improvements are made in cleanliness, communication, and transparency around what “all-inclusive” actually includes. ![](https://a.travel-assets.com/ugc/hotel-reviews/98ecdea4-c234-4298-a5bb-478c200f94cf-1767807710334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mckenzie Stayed 4 nights in Dec 2025 ### 8/10 Good #### Danielle Aug 11, 2025 Liked: Cleanliness, staff & service There were limited food options and limited alcohol options ##### Danielle Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Toni Anne Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again. ##### Toni Anne Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Osama Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!! ##### Osama Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Kristine Kate Tuiza Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again. ##### Kristine Kate Tuiza Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Danielle Aug 11, 2025 Liked: Cleanliness, staff & service The resort was nice overall however I do not care for the limited food selection but all inclusive doesn’t really mean all inclusive. It means you’re going to eat whatever I cook for the day and often they ran out of alcohol. But the staff was really nice and my room pretty much look just like the picture. ##### Danielle Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Hugo Sep 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the hotel it was comfy ##### Hugo Stayed 1 night in Sep 2022 ### 10/10 Excellent #### CELECIA Apr 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool room, super friendly and helpful staff, easy and secure parking, walkable to Tulum ruins. ##### CELECIA Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Rabiya Mar 13, 2023 Liked: Cleanliness, staff & service, amenities Stayed for one night, very clean property and quiet close to everything and alot of food places near by. ##### Rabiya Stayed 1 night in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - 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