Title: Siente Tulum Hotel & Cenote Club - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Siente Tulum Hotel & Cenote Club Suburban hotel with a 24-hour front desk and an outdoor pool ![Exterior](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/b74e02d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/52d1845a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/511c8402.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/w2880h1499x0y0-ef8cf7b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/7c25f6e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from Tulum Mayan Ruins, Siente Tulum welcomes visitors with its restaurant and convenient snack bar. Guests can enjoy free WiFi in their rooms, cool off in the outdoor pool, or borrow bikes to discover the natural beauty of nearby Tulum National Park. VIP Access 8.2 Very good ## Popular amenities - All-inclusive - Pool - 24/7 front desk - Air conditioning - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Junior Studio Suite, 1 King Bed](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/49f24dfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, 1 King Bed 7.0 Good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Blackout drapes/curtains Ceiling fan Private bathroom - 41 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Queen Beds](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/37285aaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 21 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/5c78af39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 41 sq ft - Sleeps 2 - 1 King Bed ![Siente Basic Room](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/01dc38bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Siente Basic Room ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - Sleeps 4 - 1 King Bed and 1 Double Bed OR 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/b802d394_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews CA $420 CA $579 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=14b529dd-9543-46b8-8829-6f917d3c8b89&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,977 reviews CA $509 CA $509 total includes taxes & fees Dec 1 - 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On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 220 reviews CA $384 CA $498 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=14b529dd-9543-46b8-8829-6f917d3c8b89&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-MX-Tulum.h76366891.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-MX-Tulum.h76366891.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21992%2C-87.43742&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mDX1nu_vLI5wM5K_veVHF_JGa2Y=) Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760 #### What's nearby - Jaguar Park - 3 min walk - 0.3 km - Tulum Tower - 5 min walk - 0.4 km - Tulum National Park - 6 min walk - 0.6 km - Tulum Mayan Ruins - 11 min walk - 1.0 km - Playa Ruinas - 16 min walk - 1.4 km #### Getting around - Tulum Intl. Airport (TQO) - 51 min drive #### Restaurants - ‪Starbucks - ‬2 min drive - ‪Restaurante El Crucero - ‬3 min walk - ‪Playa Pescadores - ‬11 min drive - ‪Häagen-Dazs - ‬7 min walk - ‪Burger King - ‬19 min walk ## About this property ### Siente Tulum Hotel & Cenote Club Hotel near Tulum Mayan Ruins Close to Tulum National Park, Siente Tulum Hotel & Cenote Club provides amenities like a restaurant and a snack bar/deli. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Bike rentals, smoke-free premises, and tour/ticket assistance - Coffee/tea in the lobby, concierge services, and a 24-hour front desk - An elevator Room features All 83 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers and shampoo - 50-inch flat-screen TVs with Netflix, streaming services, and cable channels - Wardrobes/closets, ceiling fans, and electrical adapters/chargers ### All-inclusive details All-inclusive room rates at Siente Tulum Hotel & Cenote Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1420000/1414100/1414071/030963bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Coba - All Inclusive Akumal - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,423 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=1414071&PinnedHotelID=1414071&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17460000/17456900/17456830/392b930f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,004 reviews CA $449 CA $449 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=17456830&PinnedHotelID=17456830&HadPinnedHotel=true®ionId=-1&adults=2) ![9 restaurants, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/1baccd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - 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Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 280 reviews CA $84 CA $139 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking includes off-street options ### Food and drink - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - Netflix - Streaming services ### More - Air conditioning - Ceiling fan - Desk - Electrical adapters - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 2:00 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: 50 percent of room rate ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The following facilities are closed on Friday and Saturday: - Children's pool - Indoor pool - Outdoor pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age. - Resort fee: MXN 60.5 per person, per night The resort fee includes: - Additional inclusions - Beach towels - Parking - Shuttle service We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: 50 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention A car is not required for transportation to and from this property ### Property is also known as Hotel MX tulum Siente Tulum Hotel Siente Tulum Tulum Siente Tulum Hotel Tulum ## Frequently asked questions ### Does Siente Tulum Hotel & Cenote Club have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Siente Tulum Hotel & Cenote Club? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Siente Tulum Hotel & Cenote Club on Nov 25, 2025 start from CA $60.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tulum-Hotels-Hotel-MX-Tulum.h76366891.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Siente Tulum Hotel & Cenote Club pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Siente Tulum Hotel & Cenote Club? > Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available. ### What time is check-out at Siente Tulum Hotel & Cenote Club? > Check-out is at noon. Late check-out is available for a 50% fee (subject to availability). ### Are there all-inclusive benefits at Siente Tulum Hotel & Cenote Club? > Some rate plans available at this property are all-inclusive. ### Where is Siente Tulum Hotel & Cenote Club located? > Situated in the suburbs, this hotel is within a 10-minute walk of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Playa Paraiso are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Siente Tulum Hotel & Cenote Club Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 47 8 - Good 18 6 - Okay 18 4 - Poor 4 2 - Terrible 6 ### 10/10 Excellent #### Ramiro Oct 21, 2025 Liked: Cleanliness, staff & service Yes I had the mayan ruins really close and markets ![](https://a.travel-assets.com/ugc/hotel-reviews/422bb087-16d0-400d-8140-9e5d167a1cbb-1761065101779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/783f8465-22a3-4173-a60b-1d5c3811b68b-1761065106491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/424d203b-3b20-49ea-8b38-ac5ca636a888-1761065112823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramiro Stayed 5 nights in Oct 2025 ### 8/10 Good #### BARRY Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation ##### BARRY Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Carrie Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The man hotel manager was very helpful and kind ![Rooftop pool](https://a.travel-assets.com/ugc/hotel-reviews/80b84a43-957d-490c-899d-d3ee55af8e7b-1756508706940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance](https://a.travel-assets.com/ugc/hotel-reviews/957a98a3-e639-409d-a895-c98f6a104df3-1756508717912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Front ](https://a.travel-assets.com/ugc/hotel-reviews/251da800-14b1-42a4-9704-c7cc0cc87f0d-1756508714022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carrie Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Dane Aug 24, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road. ##### Dane Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Daniel Jun 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a cool Place to visit ##### Daniel Stayed 3 nights in May 2025 ### 8/10 Good #### Danielle Aug 11, 2025 Liked: Cleanliness, staff & service There were limited food options and limited alcohol options ##### Danielle Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kristine Kate Tuiza Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again. ##### Kristine Kate Tuiza Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Danielle Aug 11, 2025 Liked: Cleanliness, staff & service The resort was nice overall however I do not care for the limited food selection but all inclusive doesn’t really mean all inclusive. It means you’re going to eat whatever I cook for the day and often they ran out of alcohol. But the staff was really nice and my room pretty much look just like the picture. ##### Danielle Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Toni Anne Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again. ##### Toni Anne Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Harold Aug 18, 2025 Disliked: Property conditions & facilities Overall, my stay was good, but there were a few downsides. There were quite a lot of flies around the food, outdoors, and especially on the rooftop, which affected cleanliness. The toilet didn’t flush properly at first, though it worked fine afterward. The landscaping at the front of the building could also use improvement. On the positive side, the staff was very nice, and the location was decent—close to the Mayan Ruins and about a 20–30 minute drive from Taboo and Papaya Playa Beach Club. ##### Harold Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Osama Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!! ##### Osama Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Angelica Jan 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente todo ##### Angelica Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### CELECIA Apr 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool room, super friendly and helpful staff, easy and secure parking, walkable to Tulum ruins. ##### CELECIA Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Cindy Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum. ##### Cindy Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Hugo Sep 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the hotel it was comfy ##### Hugo Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Rabiya Mar 13, 2023 Liked: Cleanliness, staff & service, amenities Stayed for one night, very clean property and quiet close to everything and alot of food places near by. ##### Rabiya Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Mario Apr 16, 2024 Liked: Cleanliness, amenities I like everything it made my experience in Tulúm better Food, location, and facilities of the hotel are excellent ##### Mario Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Tiara Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back ##### Tiara Stayed 5 nights in Sep 2024 ### 6/10 Okay #### alison Jul 14, 2025 Liked: Cleanliness 3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location ![](https://a.travel-assets.com/ugc/hotel-reviews/46fae13c-cfd2-4101-9171-b341527aea2c-1752528374682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alison Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Fredy Apr 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to take a break 😉 ##### Fredy Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Gerardo Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing. More than what expected. Rooftop is well equipped. Even a conference room for me to attend a meeting. Beds are comfortable and the staff is very attentive. Highly recommended!!! ##### Gerardo Stayed 3 nights in Jan 2025 ### 8/10 Good #### Michael Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel! ##### Michael Stayed 3 nights in Jan 2025 ### 8/10 Good #### David Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time. ##### David Stayed 8 nights in Aug 2024 ### 4/10 Poor #### Verified traveller May 6, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Maria Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view. ##### Maria Stayed 1 night in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Platinum Yucatan Princess Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)