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Dreams Tulum Resort & Spa - All Inclusive

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

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Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Dreams Tulum Resort & Spa - All Inclusive

VIP Access

Dreams Tulum Resort & Spa - All Inclusive

4.5 out of 5

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park2 min drive
  • Popular LocationLabnaHa Ecopark Adventures4 min drive
  • Popular LocationCenote Manatí6 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is next to a golf course and on a private beach. The area's natural beauty can be seen at Tulum National Park and Gran Cenote, while LabnaHa Ecopark Adventures and Xel-Há Park are popular area attractions. Traveling with kids? Consider Jungle Place and Tulum Monkey Sanctuary. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Tulum National Park - 2 min drive
  • LabnaHa Ecopark Adventures - 4 min drive
  • Cenote Manatí - 6 min drive
  • Soliman Bay - 9 min drive
  • Tulum Mayan Ruins - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • Bordeaux — 1 min walk
  • El Patio — 1 min walk
  • Oscar & Lalo — 7 min drive
  • Chamicos — 9 min drive
  • La Coqueta — 9 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star hotel with pools, private beach, full-service spa
Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 432 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include furnished balconies or patios, DVD players, and flat-screen TVs.
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/café
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Winery attached

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center (5460 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Hotel
Dreams Tulum Resort & Spa - All Inclusive Tulum

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 428 out of 990 reviews
5 - Excellent 43%
Rating 4 - Good. 241 out of 990 reviews
4 - Good 24%
Rating 3 - Okay. 148 out of 990 reviews
3 - Okay 15%
Rating 2 - Poor. 77 out of 990 reviews
2 - Poor 8%
Rating 1 - Terrible. 96 out of 990 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay so here’s what’s up; All of the food is edible but the best food is at El Patio (of course, the Mexican food would be good) and Portofino (the Italian food). The caprese was great, the pasta was al dente, and the bread was decently baked. The drinks should always be ordered with an extra shot of whatever alcohol is in them. If you do that you’ll be tipsy after two or three and when you’re drinking all day that’s an ideal pace. I personally stuck with Aperol Spritz’s the last day and, without anything extra, was feeling pretty drunk after three. So if you’re into those, maybe give it a shot. My friend and I met a couple who said their suite had no hot water at all but we were in one of the Garden View Suites and our water was crazy hot if you pushed it all the way to the red dot. Room service bangers; Anything from the kids menu. Seriously. The chicken tenders are basically panko fried chicken and they are absolute fire my friends. Get them. If you don’t eat meat, I’ll pray for you because I can’t imagine you are left with much here. The breakfast menu is bomb if you get the sides. The best breakfast we had was when we ordered drinks; coffee and green juice (the other juices are pure sugar) Hot sides; two omelettes and french toast. It came with regular toast too. The best part? The entertainment staff. Angel, Pablo, and Ricky aka Shakira are amazing. I told me friends if one of them ever needed a kidney I would seriously consider donating one… and I meant it.
Stayed 5 nights in Oct 2021

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property needs updates, service was lackin
Stayed 4 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Kind, responsive and enjoyable
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were accommodating and friendly. Everything we needed was available and timely. All inclusive is the way to go!
Stayed 6 nights in Sep 2021

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in, the rooms are damp and smell ugly, the food is super bad, my family got sick from the food, more than 8 people got food poisoning. There is no variety of food and food, there is no variety of liquors, the service is very delayed, the facilities are old and ugly and dirty. They say they clean the rooms and it's a lie the sheets in the room were dirty plus there was mold, the air conditioning didn't work and it was never fixed. I paid for an upgrade for my room and to have better liquors and it is lies there is no type of upgrade, it is dangerous to walk at night because it is very dark, the pool at night has no lights, room service takes more than two hours to arrive. Please don’t waist your money in this place.
Stayed 4 nights in Sep 2021