Title: Central Park Tulum by Los Amigos (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=18287595&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Central Park Tulum by Los Amigos Nature surrounds guests at this peaceful retreat where expert massages await and two refreshing pools provide the perfect spots for cooling dips ## Photo gallery for Central Park Tulum by Los Amigos ![1 bedroom, premium bedding, in-room safe, iron/ironing board - Central Park Tulum by Los Amigos (Tulum)](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/b5f13ac4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, premium bedding, in-room safe, iron/ironing board - Central Park Tulum by Los Amigos (Tulum)](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/d8d05abb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, hot springs - Central Park Tulum by Los Amigos (Tulum)](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/83c3b422.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Central Park Tulum by Los Amigos (Tulum)](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/eb452834.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Central Park Tulum by Los Amigos (Tulum)](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/75834f24.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Central Park Tulum by Los Amigos offers a tranquil escape with lush settings, a relaxing spa, and two outdoor pools. Enjoy Thai massages or reflexology treatments, in-room WiFi, and laundry facilities. The serene atmosphere consistently earns praise from visitors. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Gym ## Room options ### Check availability for these dates Tonight [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18287595&PinnedHotelID=18287595&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 2 of 2 rooms ### View all photos for Standard Studio, 1 King Bed ![Garden view](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/a2936367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 King Bed ### Highlights Balcony or patio Separate dining area Free cribs/infant beds Kitchen Refrigerator LED TV Separate bedroom Premium bedding - 474 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Penthouse, 3 Bedrooms, Private Pool ![Panoramic Penthouse, 3 Bedrooms, Private Pool | Terrace/patio](https://images.trvl-media.com/lodging/19000000/18290000/18287600/18287595/eddcbd6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Penthouse, 3 Bedrooms, Private Pool ### Highlights Balcony or patio Separate dining area Private pool Free cribs/infant beds Kitchen Refrigerator LED TV Separate bedroom - 3606 sq ft - Sleeps 6 - 3 King Beds ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 298 reviews CA $81 CA $134 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7fa01709-99bb-4cb6-96ab-afc0c70b4a9b&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 655 reviews CA $343 CA $480 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7fa01709-99bb-4cb6-96ab-afc0c70b4a9b&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - 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All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 805 reviews CA $543 CA $663 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7fa01709-99bb-4cb6-96ab-afc0c70b4a9b&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2810000/2802600/2802513/5f7331cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Colonial Resort & Spa All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,003 reviews CA $440 CA $538 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7fa01709-99bb-4cb6-96ab-afc0c70b4a9b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Central-Park-Resort-Spa-Tulum.h18287595.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Central-Park-Resort-Spa-Tulum.h18287595.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20085%2C-87.47003&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ABWVp7o4P1XP_sS9gn0_JixuwnY=) Calle 6 Sur, entre Calle 3 y 4 Sur, Tulum, ROO, 77780 #### What's nearby - Dos Aguas Park \- 15 min walk \- 1.3 km - Hospital de Tulum \- 16 min walk \- 1.4 km - Holistika Art Walk \- 4 min drive \- 1.4 km - Hunab Lifestyle Center \- 6 min drive \- 2.5 km - Jaguar Park \- 6 min drive \- 2.5 km #### Getting around - Tulum Intl. Airport (TQO) - 38 min drive #### Restaurants - ‪Delicia - ‬4 min walk - ‪Guacamole Club - ‬4 min walk - ‪La Taqueria Pinches Tacos Shop - ‬11 min walk - ‪mera - ‬11 min walk - ‪Vaivén - ‬10 min walk ## About this property ### Central Park Tulum by Los Amigos Hotel near Tulum Mayan Ruins At Central Park Tulum by Los Amigos, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to a body scrub, a detox wrap, or a Thai massage at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools - Free self parking - A roundtrip airport shuttle (surcharge), access to a nearby health club, and concierge services - Tour/ticket assistance, massage treatment rooms, and smoke-free premises Room features All guestrooms at Central Park Tulum by Los Amigos feature thoughtful touches such as premium bedding and separate dining areas, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Balconies or patios, separate dining areas, and kitchens ## Similar properties ![1 bedroom, internet, bed sheets](https://images.trvl-media.com/lodging/121000000/120330000/120322900/120322869/521b5417.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Practical and Comfortable Loft Tulum City Center [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=120322869&PinnedHotelID=120322869&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/70000000/69810000/69802600/69802547/5ce0276a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pool View Central Park Lagunas I Free Gym & Wifi La Veleta - Pool - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=69802547&PinnedHotelID=69802547&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/102000000/101090000/101084500/101084460/40d2e9eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy apartment with terrace Tulum City Center - Kitchen - Washer - Pet friendly - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=101084460&PinnedHotelID=101084460&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/114000000/113160000/113157400/113157321/1541af4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wonderful space with 2 beds, overlooking the pool, downtown Tulum- Huanal H Tulum City Center - Air conditioning CA $105 CA $157 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=113157321&PinnedHotelID=113157321&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/113000000/112570000/112562200/112562155/381e3709.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio in the heart of La Veleta, live a unique experience in Tulum. La Veleta - Dryer - Air conditioning - Gym CA $69 CA $108 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=112562155&PinnedHotelID=112562155&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/104000000/103800000/103798600/103798508/d6b709e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 15 minutes to the beach and Mayan ruins with famous zenotes near great studio Zama - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=103798508&PinnedHotelID=103798508&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/118000000/117570000/117564300/117564274/886ddd73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio PH in NAYAL, Tulum La Veleta - Washer - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=117564274&PinnedHotelID=117564274&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/105000000/104940000/104939500/104939494/26415f48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Park Tulum G104 La Veleta - Pool - Kitchen - Parking included - Free WiFi CA $90 CA $148 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=104939494&PinnedHotelID=104939494&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Suite Swim-up | Pool](https://images.trvl-media.com/lodging/10000000/9100000/9094200/9094174/261217a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livetulum Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 706 reviews CA $48 CA $63 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9094174&PinnedHotelID=9094174&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/66000000/65490000/65489700/65489634/93a62ce4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zereno Tulum Beach Club Access Zama - Pool - Breakfast included - Spa - Free WiFi 8.8 Excellent 50 reviews CA $118 CA $148 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=65489634&PinnedHotelID=65489634&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 outdoor pools - Full-service spa - Gym - Sauna ### Family friendly - 2 outdoor pools - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Living room - Separate bedroom - Separate in-room dining area - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - No elevator ### More - 3 floors - 7 buildings - Built in 2016 - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 50-inch LED TV ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchen - Microwave - Oven - Refrigerator - Separate dining area - Stovetop ### More - Ceiling fan - Iron/ironing board - Living room - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from July 28 2022 to July 27 2024 (dates subject to change). ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300.00 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 250 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Central Park Resort Tulum Central Park Tulum Central Park Resort Spa Tulum Central Park Tulum by Los Amigos Hotel Central Park Tulum by Los Amigos Tulum Central Park Tulum by Los Amigos Hotel Tulum ## Frequently asked questions ### Does Central Park Tulum by Los Amigos have a pool? ### Is Central Park Tulum by Los Amigos pet-friendly? ### How much is parking? ### What time is check-in at Central Park Tulum by Los Amigos? ### What time is check-out at Central Park Tulum by Los Amigos? ### Does Central Park Tulum by Los Amigos provide a shuttle to the airport? ### Where is Central Park Tulum by Los Amigos located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Central Park Tulum by Los Amigos Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.8 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 139 8 - Good 49 6 - Okay 15 4 - Poor 10 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Mark L Jun 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### If you want beautiful and peaceful this is it! Everything was fantastic!! From the hotel to the staff. It was just about 3 blocks off the main drag which was perfect for us. It was nice and quiet. There is construction going on but it stopped at 6 which was fine for us. ##### Mark L Stayed 2 nights in Jun 2017 ### 10/10 Excellent #### Robert Henry Dec 16, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication I will be back! Onsite spa & gym top quality, resort is 5 star cleanliness. Everything needed walking distance. Recommend small rental car for full experience in Tulum, most attractions within 15 minute drive. Mopeds and bicycles only for the very brave. Park the car & take the $10 taxi home if you want some drinks (: ##### Robert Henry Stayed 7 nights in Dec 2021 ### 10/10 Excellent #### Cynthia Nov 19, 2021 Liked: Cleanliness, amenities, property conditions & facilities The Penthouse does NOT disappoint! The entire space was beautiful, 3 story gym, Thai restaurant and ambiance was great, the grounds were well kept. There is no elevator, so pack light. The roads in the area are not paved, without street lights, don’t recommend being off grounds after dark. Need a cab to get to the beach, about 15 minute ride $24 dollars each way. About 1.5hrs from the airport. ##### Cynthia Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### Angel Nov 4, 2021 Liked: Amenities, property conditions & facilities, communication Good service ##### Angel Stayed 5 nights in Oct 2021 ### 10/10 Excellent #### ELIZABETH, lawrenceville Oct 20, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication el gym y el spa ##### ELIZABETH Stayed 4 nights in Oct 2021 ### 10/10 Excellent #### Jorge Aug 28, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication This Resort was amazing! Definitely will go back and stay at this place again. Close to the Tulum ruins and local markets, restaurants and bike rentals. Only thing is rent a car or get on a colectivo because taxis are way over priced even with the front desk trying to help you out for service. ##### Jorge Stayed 7 nights in Aug 2021 ### 4/10 Poor #### Verified traveller Aug 15, 2021 Liked: Cleanliness, property conditions & facilities Overall, this was a decent hotel. The gym is probably the main draw as it is pretty impressive. However, even with very few guests there, because they only have 2 treadmills, it wasn't easy to get to use it. The pool is mainly decorative, and basically nobody uses it as it's very shallow and narrow. So if you like hanging out by the pool this is not the place for you. The main problem I had with my stay was that I accidentally booked the wrong date on the hotel (I had a overnight flight so that threw me off). I booked 2 weeks ahead of time and contacted both the hotel and Expedia the very next day. I had also booked the penthouse suite. If I had accidentally booked a studio, I might not have cared that much. After hours of talking to Expedia and the hotel, they basically both told me they were not going to do anything for me and it was my mistake and I'd have to eat the cost. I told them I was willing to change dates, get credit. Anything so I didn't lose the 280 dollars I spent for a penthouse suite I wasn't going to be there to use. In conclusion, this is a small brand hotel that doesn't really care about customer service and if they won't do anything about my mistaken booking, I don't feel they would be very accommodating about anything else. In general, I'd avoid this place and also avoid booking anything with expedia as their customer support after you make a booking is basically non-existent. ##### Verified traveller Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### mark Aug 5, 2021 Liked: Cleanliness, room comfort, communication #### Cute diamond in the rough Very good place for the price. Dirt road to get there, but once there it is very nice. The ocean side bohemian-chic area is a short drive away. ##### mark Stayed 1 night in Aug 2021 ### 6/10 Okay #### Verified traveller Aug 2, 2021 Disliked: Cleanliness, property conditions & facilities, communication Broken door lock. Blood on sheets. Frequent power issues. Construction every morning, impossible to sleep and noisy above. left hotel early and lost money booked another place. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 22, 2021 Liked: Property conditions & facilities Disliked: Amenities The property looked nice and seemed to have a nice pool, which we didn't use. However, it was an open pool area with no shade at all. The room was relatively clean, but had deep black scratches all over the white nightstands. In addition, the garbage in the kitchen was left completely full when we checked in. The worst part about the room was the shower. It had very low pressure and it would take a very long time to get it to hot. The water was also very difficult to adjust and we had to keep playing with the temperature as it just kept going from cold to very hot - it was challenging to find the middle point. On the 2nd day of our trip, the electricity completely went out and we had no air conditioner on a very hot and humid day. Additionally, the water pressure was non-existent, the water was barely trickling and in the middle of my shower, the water completely stopped and I couldn't even finish the shower. The management told us it would take 30 min to restore electricity, but it actually took about 5 hours. Finally, the only restaurant and bar they had in the hotel, wouldn't open until 3 pm, which was very inconvenient. Very disappointed with this hotel, as well as the experience. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 20, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication I loved this resort !! The staff was so kind and friendly, and the cleanliness of the resort was awesome. The only thing that was not so great was the pressure of the water from the shower and how the temperature of the shower would go from really hot to cold. The gym was phenomenal and so is the juice bar. The restaurant on site is so delicious (Thai food) I couldn’t get enough of it. They clean the pool and resort daily so swimming in the pool was enjoyable. I will definitely book here again in the future. ##### Verified traveller Stayed 5 nights in Jul 2021 ### 2/10 Terrible #### Verified traveller Jul 14, 2021 Disliked: Amenities, property conditions & facilities, communication Poor communication, poor service, property management not accommodating. No hot water, maintenance issues. Expedia Customer Service not helpful at all. Expedia has ignored my responses. Expedia is the worse ##### Verified traveller Stayed 4 nights in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 8, 2021 Disliked: Cleanliness, amenities, property conditions & facilities, communication Not worth it only nice attraction is the hydrotherapy ##### Verified traveller Stayed 5 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 3, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication This property is just so beautiful. It’s trees all over and the layout with the pools and fountain just makes it such a zen environment. If you’re looking for a calm, quiet, and relaxing stay in Tulum, this is your place. Only thing my sister and I didn’t like was the lack of hot water from the shower. I guess because the weather is hot, they figured hot water wasn’t needed but we would have liked the option. Other than that, everything was great. There’s always a concierge at the front to answer any questions and our room was cleaned every day. Everyone is so friendly and willing to help. Of course I can’t forget my absolute favorite part of this stay: the spa! It has a hot tub, sauna, steam room, bucket showers and so much more. Always much needed after a day of exploring Tulum and doing fun activities. ##### Verified traveller Stayed 4 nights in Jun 2021 ### 4/10 Poor #### Felipe Jun 19, 2021 Disliked: Cleanliness #### Insectos A pesar de estar limpio el cuarto encontramos tres cucarachas en un lapso de 12 horas. Fue muy incómodo dormir sabiendo que estábamos compartiendo la habitación con ese tipo de insectos. Me parece es más un tema de fumigación que de limpieza. ##### Felipe Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 7, 2021 Liked: Cleanliness, room comfort, communication #### Muy bonito hotel y con increíble restaurante thai El hotel está muy bien , la habitación grande y tienen el mejor restaurante Thai de Tulum la verdad ! Increíble ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Verified traveller Jun 6, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Communication Avoid going to this property! I gave my ID for incidental charges, and they lost it. I was forced to travel back to the US with not ID. There is no front desk that can help when you need it, there is a “concierge” person who is not on site 24/7\. I would recommend staying at a more traditional style hotel. There is only one restaurant on the property that only offers lunch and dinner, so breakfast options become a commute to another restaurant. Most excursion shuttles will also not meet you at this hotel and you have to travel to the Super Aki supermarket which is 1.5m away. The water smells bad here and the shower pressure is almost a light drip. Really avoid going here. ##### Verified traveller Stayed 4 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller May 26, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication We went in May 2021 and it was calm. Not too many other people staying there it seemed. So, there was a lot of privacy. The spa is phenomenal and the restaurant has good Thai food. Breakfast is not included. Bring plenty of cash because taxi is the only way to get around unless you rent your own vehicle, bike, moped. ##### Verified traveller Stayed 4 nights in May 2021 ### 6/10 Okay #### Verified traveller Apr 9, 2021 Liked: Cleanliness, communication Big and spacious rooms in great condition. The location of this property is under development. Expect non-paved roads, dust, industrial trash in surrounding areas, and overpriced Thai restaurant on site. ##### Verified traveller Stayed 2 nights in Apr 2021 ### 6/10 Okay #### Verified traveller Mar 26, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication This is an excellent place but we had some significant issues. If I were to rate this just on the property, I would give it 5 stars, but due to some issues I can honestly and fairly give it only 3 stars. PRO: -The place is huge with lots of space and awesome rooftop pool. -Beds are big and comfy. -There's a gym and spa. The gym is way more than a typical hotel gym. -Kitchen is well equipped and open. -Location is very close to downtown Tulum. -Wifi is pretty solid. CONS -We had to deal with construction noise from below us for 3 straight days until 6pm each day. That basically ruined our vacation. We were looking for peace and quiet but instead had to deal with nonstop noise. -When we got there, we had to wait 20 minutes for the concierge to arrive to give us our keys. I don't know why they couldn't have just given the keys to the front desk, which would've saved time. -When we entered the unit with the concierge, the housekeeper was still cleaning the place at 3:30pm. -The place is very clean overall, but we found cigarettes butts in the pool area. One of them was in the water. -They made it mandatory for pool workers to come in to clean every day. We wanted privacy, so we weren't happy that two guys came in every morning. -The toilets were extremely hard to flush. -Despite many issues we had to deal with, the management did nothing to make up for them. Not even a late check out at noon. ##### Verified traveller Stayed 4 nights in Mar 2021 ### 10/10 Excellent #### Kandis Feb 23, 2021 Liked: Cleanliness, room comfort, communication #### Wonderful hotel located in town. The hotel was very nice. The staff was helpful and very friendly . It seems the hotel is managed by an outside company so the concierge is located at a different property a few blocks away. Fernanda came after about 15 minutes from our arrival. Through WhatsApp we communicated and she arranged excursions and brought us bikes for rent that we requested. I would definitely stay at this property again . There is a nice pool as well as spa and gym. They were closed due to Covid bit looked nice all the same. The hotel is 10-15 minute bike ride from the beach. ![](https://a.travel-assets.com/ugc/hotel-reviews/A1961ACE8BE7848F40A13896B6599A663556C1A91614097144050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9EECB30EA1A7633BCE7CAC4B852B725819267D4B1614097151658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2191D60DA082BC864920000B86FD5C65E71C5C331614097150300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7EB3FD44566087E3851AC41DD802EF66A46D6AE81614097150195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kandis Stayed 5 nights in Feb 2021 ### 2/10 Terrible #### Verified traveller Feb 21, 2021 Disliked: Cleanliness, amenities, property conditions & facilities, communication I rented three bedroom penthouse with private pool. Upon my arrival I had to wait almost one hour for a lady named Valeria Morelos to arrive who was extremely rude who was in charged of the property, when I asked for a manager she told me that she cpuld not bother owners in Europe and if I didn't like it I could leave.She wanted to charge me extra a night for additional two people eventhough we were total of four in a three bedroom penthouse. You were not allowed to listen to music after eight pm because you would get a fine.Worse vacation ever. I will not be returning here. Very dishonest. ##### Verified traveller Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Rajahn Jan 29, 2021 Liked: Cleanliness, room comfort, communication #### Wonderful trip Great service and extremely helpful staff ##### Rajahn Stayed 3 nights in Jan 2021 ### 10/10 Excellent #### Jessica Jan 24, 2021 Liked: Cleanliness, room comfort, communication #### great little stay! Great place, clean and well priced. We would definitely come back for a longer stay. Beaches are about 10 minutes away with our own car or shuttles available. Gym was awesome! ##### Jessica Stayed 1 night in Jan 2021 ### 10/10 Excellent #### DANILO Jan 3, 2021 Liked: Cleanliness, room comfort, communication #### Central Park Tulum O hotel é muito bom. Novo. Lindo. O quartos são super confortáveis. Limpos. Cama uma delicía. Atendimento excelente, todos os atendentes muito atenciosos. Unico ponto ruim é que o chuveiro não é tao quente pra quem gosta de banho mais quente. ##### DANILO Stayed 7 nights in Dec 2020 ## Expedia's Latest Trends ### Hotels > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Hotel Cabañas Tulum Beach Hotel & Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Cabanas-Tulum-Beach-Hotel-Spa.h3263398.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Panamera](https://www.expedia.ca/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)