Toledo Vacation Packages

Walking distance to bioluminescence viewing spot.

The grounds are so unique and quite beautiful. We felt very safe and well taken care of. The staff are amazing and they went above and beyond to make our stay perfect.

If six stars was an option for service, I would give them a 6! Great place in a perfect location. Fantastic experience! Loved the hotel vibes - built in and around nature. The rooms are beautiful, simple, and very clean , have everything you need. There is yoga and breakfast every morning, both of which are fantastic. Every staff member is genuine and so kind. Absolutely amazing service and food. I felt very comfortable and relax during my stay.

Overall, amazing staff and location. Very easy to book transportation and it’s a very nice area near a mall. We only had one issue with the hotel since two staff members assured us a free dinner in their downstairs restaurant only for them to tell us last minute that it was not “valid”. This hotel definitely needs to have better communication because this definitely seemed intentional to in a way trap us to eat there. Our server Hugo was extremely kind and made this entire situation so much better. So please be aware of this before booking

The beach is filled with seaweed with swamp smell, so you can’t really swim there. Ventus Ha is on the other side of the beach. It’s a bit new building but their regular rooms are small for a resort. I reserved 2 rooms and we had to pay extra ($257) for each room for an upgrade for us to fit comfortably :( The upgraded room had a huge living room/dining area with a nice king size bed, but the other connecting room was a regular room- which was not worth paying for that upgrade. They charge a $50 resort fee for each room that included access to WiFi for only 2 devices, which I felt was too much since we already paid a lot for the room thru Expedia. Only 1 restaurant was accessible to get breakfast or lunch at the Ventus Ha side and the rest are on the other side of the compound which you have to take a golf cart ride that is sometimes a long wait. It was a little bit inconvenient when traveling w kids and seniors. They don’t offer food by the pool. Their room service food is not that great. I was only able to make the restaurant reservations after checking in and all the only available times were for the next day or after 8:45pm. Do try to reserve ahead if you can. Also, the place was a bit confusing to find activities. This was my 3rd time in Cancun and first time for my parents. Aside from the wonderful staff, I wouldn’t really recommend this place for the price we’ve paid for limited activities and access to food.