We only stayed for two nights but it was fantastic! Friendly staff, excellent restaurants (be sure to call ahead for reservations as they are busy for a good reason) and gorgeous beach access with pillow soft sand and clear blue water! We will be planning another getaway back to the Ritz soon!
The El San Juan was unbelievable. The staff could not have been friendlier. They certainly have excellent service with a smile. Upon arriving they upgraded our room without us even asking. The 3 hotels and 3 hot tubs were awesome. The views from the pool/ hotel of the beach were stunning. Great entertainment right in the lobby.
This is a nice hotel conveniently located not too far from all major attractions. The staff is very helpful and the check in was easy. The room was clean and spacious with all the necessary amenities you need. Definitely will stay there again.
Very nice and clean hotel. Friendly Staff. Excellent location.
It is a shame that it does not have a restaurant. The breakfast is adequate but , like any new place, they are still finding their way around; it does not run smoothly.
"Super close to the beach, lots of restaurants too!"
Had a great stay at this hotel, the room was nice and clean, the staff was friendly and easy to get along with. The beach was literally across the street and down a walkway. We could look out the window and see the beach. Lots of stores and restaurants were down the block. Great place to stay while in San Juan.
Only a couple of blocks from a nice beach. Lots of nice places to eat within three blocks. This was a good hotel for the price. Only a 12 dollar cab ride to Old San Juan. Nice breakfast. Staff was very nice. Want to book a tour, no problem.
Traveller from New Hampshire
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El Convento has a fascinating and visual historic lineage and the pleasantries desired by adult travelers to the old city of San Juan. The classic foyer (lobby) is stately and tropical plants abound. The rooms face an open courtyard/restaurant in the center of the hotel. Rooms are accessed from the balconies, which have tables overlooking the courtyard. The availability of fresh brewed coffee, fruit and bottled water next to the 3rd floor veranda is quickly appreciated. The rooftop plunge pool and hot tub is a relaxing option; private and easily accessible.
The location of the hotel was very convenient. Close to Old San Juan ($15 cab ride) and near the local area of San Juan, both of which are walkable but safer to take a taxi. The pool area was nice and clean, along with the beach. Received friendly, quick service from the employees.
San Juan is the capital of Puerto Rico, and its cultural hub. Half of the island’s population lives in the greater metropolitan area, and most visitors enter here as well. Old San Juan, with its cobblestone streets and old colonial architecture, lies on a small island connected to the mainland by bridges; it is guarded by 16th and 17th century forts, now World Heritage sites open to the public.