The hotel has excellent facilities, close to casinos, shops and restaurants. Pools and beach were very nice, great service at beach and pool. Rooms were comfortable and very clean. The team of people working at the hotel were wonderful, all very friendly and helpful. They made you feel like a special guest.
Traveller from Boston, MA
Magnificent Spanish Revival architecture stunningly opulent interiors and dramatic ocean views frame the graceful facade of …More
I enjoyed my stay at the Condado Plaza. The staff was really nice and polite with the exception of this one bartender who kept saying "What" whenever we asked him something. We had to tell him to stop saying "What". The waitress that were outside near the pool were really nice and polite.
What can I say about the Ritz Carlton in Puerto Rico that hasn't been said already. It is the nicest hotel on the island and the staff couldn't have been any more accommodating then they were. The hotel is beautiful. Their slice of beach is wonderful and the proximity to the airport so convenient.
I would recommend this hotel to everyone and I personally have found our new "go to" resort in the Caribbean for a simple weekend get away or week long stay.
Lovely stay, ideally close to Old San Juan--the purpose of my trip. Enjoyed the pool and the garden area very much. Room was small, but acceptable. Nice view to the west only. Still, enjoyed the view. Dining was expensive, but food was excellent and selections were outstanding.
Nice, quaint hotel sitting on one of the best beaches I've ever visited. It wasn't exactly cheap and the room was rather basic, but the staff was excellent, the room was clean and everything worked just fine, and the building is relatively small so there was never large crowds of people coming and going. The location couldn't be any better. It was away from the high-rise hotels and condos and there weren't any noisy bars nearby. I'd return here in a heartbeat.
You have chosen the perfect place to stay. The beach and ocean are only steps away. The best restaurant in San Juan adjoins …More
We stayed one night. Were upgraded to the apt suite for no extra charge. The drinks and pool on the roof were great. We were greeted with complimentary beers upon arrival. They let us keep all our luggage in the waiting room the entire next day after checking out and before getting our flight home.
La Terraza de San Juan is a charming and cozy building located on Calle Sol in the heart of Old San Juan. This is the perfect …More
San Juan is the capital of Puerto Rico, and its cultural hub. Half of the island’s population lives in the greater metropolitan area, and most visitors enter here as well. Old San Juan, with its cobblestone streets and old colonial architecture, lies on a small island connected to the mainland by bridges; it is guarded by 16th and 17th century forts, now World Heritage sites open to the public.