Title: 310Guest-House LaVida - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # 310Guest-House LaVida Colonial aparthotel in San Juan ![Suite #36 (Not window-view)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/a109304b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/43c307f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite# PH-1 (With Terrace) | Terrace/patio](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/e3438e6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite# PH-1 (With Terrace) | Private kitchen](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/e777c1a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite #31 (With Balcony) | Private kitchen](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/806c0a92.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located in La Fortaleza's center, 310Guest-House LaVyda offers a comfy retreat with amenities. Explore the art gallery, shop at the on-site mall, or relax in the outdoor area. High-speed WiFi and a snack bar/deli provide convenience and connectivity. VIP Access 8.4 Very good ## Popular amenities - Kitchen - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite #23 (With Balcony)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/d73fcd92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite #23 (With Balcony) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 434 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Futon ![Suite #32 (With Balcony)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/98250a51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite #32 (With Balcony) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 264 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Suite #31 (With Balcony)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/c51fe2ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite #31 (With Balcony) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 285 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Futon ![Suite #21 (With Balcony)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/7104bdfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite #21 (With Balcony) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 336 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Futon ![Suite #33 (With Balcony)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/c040c915.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite #33 (With Balcony) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 405 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Futon ![Suite# PH-1 (With Terrace)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/8b5a194d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite# PH-1 (With Terrace) ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 291 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Futon ![Suite# 42-A (Not window-view)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/5b138478.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite# 42-A (Not window-view) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 200 sq ft - Sleeps 2 - 1 Queen Bed ![Suite #36 (Not window-view)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/ddf716e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite #36 (Not window-view) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator - 260 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/045e19d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite# PH-2 (With Terrace) ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 540 sq ft - City view - Sleeps 2 - 1 King Bed OR 1 Twin Futon ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1170000/1160300/1160241/0ee30b77_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Verdanza Hotel Isla Verde - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-310-Guest-House.h83766501.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-310-Guest-House.h83766501.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46613%2C-66.11346&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=za17HwBcJM8tb4TXGSQlNAWnovs=) 310 C. de San Francisco, San Juan, San Juan, 00901 #### What's nearby - Calle Fortaleza - 1 min walk - 0.1 km - Plaza de Armas - 3 min walk - 0.3 km - Port of San Juan - 4 min walk - 0.4 km - Pier 1 - 4 min walk - 0.4 km - La Fortaleza - 7 min walk - 0.6 km #### Getting around - Domenech Station - 12 min drive - Luis Munoz Marin Intl. Airport (SJU) - 29 min drive #### Restaurants - ‪Pirilo Pizza Rústica - ‬2 min walk - ‪Cafe Mallorca - ‬1 min walk - ‪Café Finca Cialitos - ‬1 min walk - ‪Casa Luna Rest - ‬2 min walk - ‪La Madre - ‬1 min walk ## About this property ### 310Guest-House LaVida Colonial aparthotel in San Juan Along with a snack bar/deli, this smoke-free aparthotel has a convenience store and free WiFi in public areas. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with satellite channels, and a kitchenette with a refrigerator and a microwave. Comforts include a Tempur-Pedic bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like free minibar items and an espresso maker. Housekeeping is available on request. 310Guest-House LaVida offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 65-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Signature Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/114000000/113460000/113455600/113455598/be63e7eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Milano Old San Juan - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 104 reviews CA $168 CA $237 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=113455598&PinnedHotelID=113455598&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112290000/112288500/112288488/f0493fd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Armas Hotel Old San Juan - Free WiFi - Air conditioning 9.0 Wonderful 346 reviews CA $135 CA $186 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=112288488&PinnedHotelID=112288488&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Apartment, City View | Terrace/patio](https://images.trvl-media.com/lodging/109000000/108770000/108768900/108768837/75f55ce2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hugo's Rental Old San Juan - 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Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour offsite parking (USD 12 per day); discounts available - Street parking available - Car not required - Onsite parking options include a carport ### Kitchenette - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Freezer - Griddle - Microwave - Paper towels - Refrigerator - Toaster - Waffle maker ### Dining - Dining table - Free stocked minibar - Snack bar/deli ### Bedrooms - Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Tempur-Pedic mattress ### Bathroom - 1 private bathroom - Bathtub or shower - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Separate dining area - Separate sitting area ### Entertainment - 65-inch flat-screen TV with premium satellite channels ### Outdoor areas - Outdoor entertainment area ### Laundry - Laundromat nearby ### Work spaces - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 steps to reach entrance - Elevator (45 inch wide door) - Smooth flooring in public areas - Tile flooring in public areas - Tile flooring in room - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Gift shop/newsstand - Grocery/convenience store - Housekeeping (on request) - Iron/ironing board - Proposal/romance packages ### Location highlights - In a historical district - In a national park - In the city center - Near a hospital - Near an outlet shopping mall - Near the airport - Near the bay - Near the boardwalk/promenade ### Things to do - Designer stores - Shopping mall - Bicycle rentals nearby - Casino nearby - Hiking/biking trails nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Outdoor lighting - Security system - Fire extinguisher ### General - 1 building - 4 floors - 9 units - Access via exterior corridors - Bed sheets changed on request - Built in 1971 - Colonial architecture - Housekeeping (on request) - Individual decor - Individual furnishings - LED lighting - Property does not allow children - Renovated - December 2016 - Soundproofing - Towels (changed on request) ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 2 weeks before arrival with check-in instructions and lockbox information; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking ### Check-out instructions The host requires you complete the following before checking out: Remove personal items and remove leftover food and drinks Turn off the lights, lock the doors, and return the keys ### Access methods Lockbox, private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 80.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: USD 12 per day(650 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and mobile payments; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as 310 Guest House 310Guest House LaVyda 310 Old San Juan Guest House 310Guest-House LaVida San Juan 310Guest-House LaVida Aparthotel 310Guest-House LaVida Aparthotel San Juan ## Frequently asked questions ### Is 310Guest-House LaVida pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at 310Guest-House LaVida? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at 310Guest-House LaVida? > Check-out is at 11:00 AM. ### Where is 310Guest-House LaVida located? > Located in Old San Juan, this luxury aparthotel is within a 15-minute walk of La Fortaleza and El Capitolio. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 310Guest-House LaVida Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 10 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 9.2/10 Cleanliness ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Heidi Oct 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect location! Everything is nearby, love the balcony,street view at night was great! The room was nice and clean, and the host was friendly and letting us checking in early morning ! Our stay was very pleasant! ##### Heidi Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Angela Oct 19, 2025 Liked: Cleanliness, property conditions & facilities, communication Amazing host! Everything super clean, love that is walking distance to all of the old san juan area ##### Angela Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Illeana Jul 28, 2025 Liked: Cleanliness, property conditions & facilities, communication very cute apartment at the heart of Old San Juan. ##### Illeana Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Tatiana Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities If you’re seeking a culturally chic vibe, this is the place for you. The location is unbeatable—just a short walk to shops, dining, and vibrant nightlife. ##### Tatiana Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Raymond Aug 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Marly and her father Mr. J.R. were incredibly hospitable and had my room ready earlier than expected, which allowed me to rest after travel. The room is a large suite with a kitchen (free snacks!) and balcony view to the Old San Juan colonial district. Wifi and Tv is included, as well as a comfortable a/c. The best thing is its central location in Viejo San Juan so I was able to walk everywhere--I only needed an Uber for the airport and for el Choli to see Bad Bunny. Check out is done on your own with a coded keypad. ##### Raymond Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Judith May 28, 2025 Liked: Cleanliness Accommodating but we did have a few hiccups. Overall nice staff, and great location. The rooftop was Great! ##### Judith Stayed 3 nights in May 2025 ### 10/10 Excellent #### Reid Feb 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We really enjoyed the location. The guest house was right on Calle San Francisco which had shopping and restaurants, but wasn't so busy as to be un-relaxing. We really enjoyed sitting on the small balcony with a coffee or drink and looking at the city. All of old San Juan was walkable from our place, which made it really convenient. ##### Reid Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Angela Jan 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This is a great place to stay in Old San Juan. Safe and walkable. ##### Angela Stayed 2 nights in Jan 2024 ### 8/10 Good #### Kenneth May 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It's an historical building in a historic area, its not going to be a modern hotel. It looks old and feels old...stairs are steep and elevator shakes. But it is an awesome properry with lots of.character. ❤️. Thoughtful amenities and a very comfy bed. One thing... there is no hot water service in the kitchen or bathroom sinks. Shower is served by a inline heater. Not the hottest, but good enough. Views from balcony are priceless. Parking can be tricky if you're driving. ##### Kenneth Stayed 3 nights in May 2025 ### 10/10 Excellent #### Keith Dec 30, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful and charming view of the plaza by the San Francisco Church from the balcony. ##### Keith Stayed 8 nights in Dec 2023 ### 8/10 Good #### Nancy Jan 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Commutation was important as all of Puerto Rico lost power. The owners did a great job keeping in touch. The apartment was terrific and we were happy to have snacks supplied as food was difficult to get with the power outage. Loved the balcony and being in the heart of old San Juan. Thanks. Nancy T ##### Nancy Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Elaine Feb 3, 2024 Liked: Communication Communication was excellent, walking distance to pier to pick up our cruise, room was clean and comfy. Down side is the street noise and loud air conditioning unit too close to the bed. ##### Elaine Stayed 3 nights in Jan 2024 ### 8/10 Good #### MARK Mar 17, 2025 Liked: Cleanliness, room comfort, communication #### Very Nice 310Guest-House LaVida in Old San Juan is an older building (like ALL of Old San Juan) and, as such, is not well insulated for sound from the often-busy street below. We had a balcony unit so two large doors lead outside to a small balcony. Two windows (above the balcony doors with no curtain or shade) let you know when it's daytime. With no reception desk, the property is accessed using a lockbox system with the combination provided prior to check-in. There isn't a regular cleaning service, but our friendly and accommodating hostess was responsive to text messages when we needed fresh towels and toiletries. The unit has a well-equipped kitchenette with fridge/freezer, microwave, dinnerware, coffee maker, etc. Overall, it was a very nice experience. ##### MARK Stayed 8 nights in Mar 2025 ### 8/10 Good #### Marie Mar 3, 2025 Liked: Cleanliness, property conditions & facilities, communication Large room with almost everything you would need for a comfortable stay. Great A/C, nice little balcony, and great water pressure, although I could never get the water beyond warm. I wish there had been an electric burner, but there wasn't. It had a fridge, freezer, microwave and coffee maker. So we were able to make coffee every morning, reheat some leftovers, but no ability to cook. They really should fix the bathroom door in room 41A, as it scrapes the floor when you open or close it. So every time one of us got up to use the bathroom, we woke the other one. The solid wood doors to the balcony kept the room nice and dark, enabling us to sleep in, and also kept any noise from the street from disturbing us. All in all, we enjoyed our stay, and would stay again if we come back to Old San Juan. We were able to walk everywhere we wanted to go in Old San Juan, and restaurants were everywhere. ##### Marie Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Verified traveller Nov 19, 2023 Disliked: Communication #### So-so stay When we arrived, we had to call because the key box did not have any keys - they said they gave us the wrong key box info. When we got to the room, we had to call again because we could not get the wifi to work when following the wifi info listed on the card in the room. They said, don't use those instructions - they gave us alternate instructions. They said parking was approx $8 to $10 per day at the local parking garages - it turned out to be $26 per day. The shower had limited hot water with low volume. Killed four bugs in the unit. The location was excellent - wanted to end this review on a high note. ##### Verified traveller Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Emmanuel Jan 20, 2025 Disliked: Cleanliness, property conditions & facilities, communication We don’t usually post reviews, but we feel obligated to warn others about this roach-infested nightmare of a hotel. As a Puerto Rican myself, I was appalled by the owner's complete lack of hospitality and lack of understanding. The issues started immediately. Parking was advertised as $10/day with discounts, but this was a blatant lie (see screenshot). Street parking is nearly impossible to find, and nearby garages charge $60–$72 per day. When we called for clarification, the owner rudely dismissed us, saying, “Figure it out.” The situation deteriorated further. On the second day, the power went out for hours in the morning. While we understand that outages can happen on a tropical island, the owner’s curt and dismissive tone when we called for information was completely uncalled for. We simply wanted to plan our day—not be berated. The final straw? Coming back to our room to find cockroaches crawling on the floor and ON THE BED. We were horrified, immediately checked our belongings for bugs, and fled the hotel. We made sure the door was locked and keys were placed appropriately in the lock safe and double checked and left. Expedia tried contacting the owner, but she ignored their calls, leaving us no choice but to book another hotel that night. No refund, no apology—nothing. Then I sent the owner proof of the roaches that she claimed was false. Still no refund. Save yourself the stress, disgust, and wasted money. Spend your hard-earned vacation elsewhere. ##### Emmanuel Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### joel May 11, 2025 Liked: Cleanliness, room comfort, communication ##### joel Stayed 2 nights in May 2025 ### 8/10 Good #### Mireya Jan 9, 2025 Liked: Communication ##### Mireya Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Illeana Jun 17, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Illeana Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Hyatt Vacation Club at Hacienda del Mar, Dorado](https://www.expedia.ca/Vega-Alta-Hotels-Hyatt-Vacation-Club-At-Hacienda-Del-Mar.h901912.Hotel-Information) > > [The Tryst Beachfront Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Tryst-Beachfront-Hotel.h7486924.Hotel-Information) > > [Caribe Hilton](https://www.expedia.ca/San-Juan-Hotels-Caribe-Hilton.h9228.Hotel-Information) > > [The Wave Hotel Condado](https://www.expedia.ca/San-Juan-Hotels-The-Wave-Hotel-At-Condado.h12861974.Hotel-Information) > > [Wyndham Grand Rio Mar Rainforest Beach and Golf Resort](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information) > > [Sheraton Puerto Rico Resort & Casino](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Puerto-Rico-Hotel-Casino.h2935885.Hotel-Information) > > [La Concha Resort, Puerto Rico, Autograph Collection](https://www.expedia.ca/San-Juan-Hotels-La-Concha-Renaissance-San-Juan-Resort.h1760259.Hotel-Information) > > [La Playita](https://www.expedia.ca/San-Juan-Hotels-La-Playita.h2311761.Hotel-Information) > > [Fairmont El San Juan Hotel](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel.h1592.Hotel-Information) > > [Hotels in Nanaimo](https://www.expedia.ca/Nanaimo-Hotels.d3908.Travel-Guide-Hotels) > > [Condado Vanderbilt Hotel](https://www.expedia.ca/San-Juan-Hotels-Condado-Vanderbilt-Hotel.h9105241.Hotel-Information) > > [El Conquistador Resort](https://www.expedia.ca/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Verdanza Hotel](https://www.expedia.ca/San-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information) > > [Embassy Suites by Hilton San Juan Hotel & Casino](https://www.expedia.ca/San-Juan-Hotels-Embassy-Suites-By-Hilton-San-Juan-Hotel-Casino.h54367.Hotel-Information) > > [The St. Regis Bahia Beach Resort, Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-The-St-Regis-Bahia-Beach-Resort.h3800119.Hotel-Information) > > [The Royal Sonesta San Juan](https://www.expedia.ca/San-Juan-Hotels-Royal-Sonesta-San-Juan.h289099.Hotel-Information) > > [The Condado Plaza Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Condado-Plaza-Hilton.h7143.Hotel-Information) > > [Holiday Inn Express San Juan Condado by IHG](https://www.expedia.ca/San-Juan-Hotels-Holiday-Inn-Express-San-Juan-Condado.h792945.Hotel-Information) > > [Condado Ocean Club - Adults Only](https://www.expedia.ca/San-Juan-Hotels-Condado-Ocean-Club-Adults-Only.h18567124.Hotel-Information) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) > > [Hyatt Regency Grand Reserve Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-Hyatt-Regency-Grand-Reserve-Puerto-Rico.h979694.Hotel-Information) > > [Hotels in Hamilton](https://www.expedia.ca/Hamilton-Hotels.d3963.Travel-Guide-Hotels) > > [The Wave Hotel](https://www.expedia.ca/Vieques-Hotels-The-Wave-Hotel.h13397183.Hotel-Information) > > [Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels.d6139537.Travel-Guide-Hotels) > > [Courtyard by Marriott Isla Verde Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Courtyard-By-Marriott-Isla-Verde-Beach-Resort.h910454.Hotel-Information) > > [Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yul/yhz/montreal-to-halifax) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) ### Packages > [Portugal Vacations](https://www.expedia.ca/Portugal.d147.Destination-Travel-Guides)