Title: Fairmont El San Juan Villa Experience - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fairmont El San Juan Villa Experience Luxury hotel on the beach, with 4 outdoor pools ![4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/f326ce2d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/4bc53cb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, poolside bar, beach bar](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/1d32553f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/10e6b79d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, 2 Queen Beds, Terrace, Beachside (Garden View)](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/a4eaf166.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fairmont El San Juan Villa Experience offers a luxury getaway near Isla Verde Beach. Guests enjoy beachfront dining and yoga classes or book treatments at Well & Being Spa. Previous visitors consistently praise the attentive staff for enhancing their stay. 7.6 Good ## Popular amenities - - - Bar - Pet-friendly - Spa - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=64577147&PinnedHotelID=64577147&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Villa, 1 King Bed, Balcony, Ocean View](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/e1627d4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed, Balcony, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Villa, 1 King Bed, Balcony, Poolside](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/74573f4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed, Balcony, Poolside 10.0 Exceptional 3 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 1 bedroom - Sleeps 2 - 1 King Bed ![Villa, 2 Queen Beds, Balcony, Poolside](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/ef71b546.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Queen Beds, Balcony, Poolside 8.0 Very good 6 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Bungalow, 1 King Bed, Terrace (Banyan)](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/4f9739ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, 1 King Bed, Terrace (Banyan) 8.0 Very good 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 1 bedroom - Sleeps 2 - 1 King Bed ![Villa, 1 King Bed, Terrace, Beachside (Garden View)](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/2031e7e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed, Terrace, Beachside (Garden View) ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Villa, 2 Queen Beds, Terrace, Beachside (Garden View)](https://images.trvl-media.com/lodging/65000000/64580000/64577200/64577147/c2450cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Queen Beds, Terrace, Beachside (Garden View) ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1170000/1160300/1160241/0ee30b77_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Verdanza Hotel Isla Verde - Pool - Hot tub - Spa - Pet-friendly 7.6 Good 2,035 reviews CA $182 CA $268 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/San-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=ce143dc5-be7d-42f0-958b-c31828a04c03&top_cur=CAD) Ad ![Beach nearby, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/70000/63500/63448/605e1c94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites San Juan Isla Verde - 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Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 229 reviews CA $2,091 CA $2,598 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=ce143dc5-be7d-42f0-958b-c31828a04c03&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Fairmont-El-San-Juan-Hotel-Gold.h64577147.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Fairmont-El-San-Juan-Hotel-Gold.h64577147.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.44282%2C-66.01767&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7DgRmVou4-dHh9l_6mcQpSV48GQ=) 6063 Isla Verde Avenue, Carolina, 979 #### What's nearby - Isla Verde Beach - 4 min walk - 0.4 km - Pine Grove Beach - 5 min walk - 0.5 km - Carolina Beach - 8 min walk - 0.7 km - Balneario de Carolina - 16 min walk - 1.4 km - Port of San Juan - 11 min drive - 12.2 km #### Getting around - Pinero Station - 7 min drive - Luis Munoz Marin Intl. Airport (SJU) - 14 min drive #### Restaurants - ‪Chili's Grill & Bar - ‬1 min walk - ‪Karaya - ‬3 min walk - ‪Alelí Restaurant - ‬3 min walk - ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk - ‪ocean breeze - ‬7 min walk ## About this property ### Fairmont El San Juan Villa Experience Luxury hotel near Isla Verde Beach Located close to The Mall of San Juan and Jose Miguel Agrelot Coliseum, Fairmont El San Juan Villa Experience provides a casino, a beach bar, and a poolside bar. With a beachfront location, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a body wrap, a massage, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and farm to table cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball. In addition to a terrace and an art gallery on site, guests can connect to free in-room WiFi. Other perks at this hotel include: - 4 outdoor pools along with sun loungers - Full breakfast (surcharge), tennis courts, and valet parking (surcharge) - A free beach club on site, multilingual staff, and 10 meeting rooms - Water sports equipment, wedding services, and outdoor furniture - Guest reviews give top marks for the helpful staff Room features All 83 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Other conveniences in all rooms include: - Highchairs and free infant beds - Bathrooms with free toiletries and hair dryers - LCD TVs with cable channels - Balconies or patios, wardrobes/closets, and separate sitting areas ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/10000/1600/1592/99d8d575.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont El San Juan Hotel Isla Verde - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 2,060 reviews CA $460 CA $618 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1592&PinnedHotelID=1592&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/10000000/9110000/9105300/9105241/2628fada.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condado Vanderbilt Hotel Condado - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,622 reviews CA $500 CA $667 total includes taxes & fees Nov 30 - 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Spa 9.0 Wonderful 4,233 reviews CA $223 CA $310 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=54367&PinnedHotelID=54367&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18570000/18567200/18567124/a244f1e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condado Ocean Club - Adults Only Condado - Restaurant - Air conditioning - Gym - Breakfast available 9.0 Wonderful 1,497 reviews CA $334 CA $429 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=18567124&PinnedHotelID=18567124&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Secured, uncovered self parking on site (USD 25 per day) - Secured, uncovered valet parking on site (USD 35 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children - 4 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Banyan Tree Grill - Caña by Juliana Gonzalez - El San Juan Beach Club - Il Sole Pizzeria - Wine Bar ### Things to do - 14 gaming tables - 298 slot machines - 4 outdoor pools - Art gallery - Basketball - Casino (15,000 square feet of space) - Designer stores - Fitness classes - Free beach club - Full-service spa - Gym - Shopping mall - Tennis - Water sports equipment - Yoga classes ### Family friendly - 4 outdoor pools - High chair - In-room crib - Laundry facilities - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 10 meeting rooms - Business center - Conference center ### Outdoors - Beach cabanas (surcharge) - Beach towels - Garden - On the beach - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 floors - 3 buildings - Built in 1958 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Separate dining area ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 20 lbs per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 21 percent of room rate The resort fee includes: - Beach access - Beach loungers - Beach towels - Concierge service - Fitness center access - Fitness/yoga classes - Health club access - Housekeeping - In-room bottled water - In-room safe - Phone calls - Pool access - Spa access - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 35 for adults and USD 18 for children - Uncovered self parking fee: USD 25 per day - Uncovered valet parking fee: USD 35 per day - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 7:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fairmont El Juan Experience Fairmont El San Juan Villas Fairmont El San Juan hotel Gold Fairmont El San Juan hotel Gold Experience Fairmont El San Juan Villa Experience Hotel Fairmont El San Juan Villa Experience Carolina Fairmont El San Juan Villa Experience Hotel Carolina ## Frequently asked questions ### Does Fairmont El San Juan Villa Experience have a pool? > Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–9:00 PM. ### How much does it cost to stay at Fairmont El San Juan Villa Experience? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Villa Experience on Dec 1, 2025 start from CA $711.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel-Gold.h64577147.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Fairmont El San Juan Villa Experience pet-friendly? > Yes, Fairmont El San Juan Villa Experience allows dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. ### How much is parking? > Self parking is available for USD 25 per day. Valet parking is available for USD 35 per day. ### What time is check-in at Fairmont El San Juan Villa Experience? > Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Fairmont El San Juan Villa Experience? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Fairmont El San Juan Villa Experience located? > Located in Isla Verde, this beachfront hotel is in the city center, 0.2 mi (0.4 km) from Isla Verde Beach, and within 6 mi (10 km) of The Mall of San Juan and Jose Miguel Agrelot Coliseum. Plaza las Americas and Port of San Juan are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Fairmont El San Juan Villa Experience Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Amenities ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 66 8 - Good 18 6 - Okay 12 4 - Poor 10 2 - Terrible 22 ### 8/10 Good #### Eddie Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bianca and Melanie at the front desk were both very helpful and accommodating. ##### Eddie Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jennifer Sue Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Love this resort. I’ve been here before and we will be back! ##### Jennifer Sue Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Carmen M. Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The Villa was beautiful, quiet and elegant. ##### Carmen M. Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Melissa Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay. Beautiful resort and excellent staff. ##### Melissa Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### George Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities High class ![](https://a.travel-assets.com/ugc/hotel-reviews/6c356235-017e-4d79-8846-b0fde1ed3982-1755357477979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a793f7a-d472-4782-959a-8a7958122126-1755357466048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### George Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Felix Cesar Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Felix Cesar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Obed Jun 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, staff is very attentive to guest needs, great for families with kids as well. From Thursday to Saturday lobby becomes a salsa club!!! Lots of fun!! ##### Obed Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Andre Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property and loved the easy access to the beach and the villas was great! ##### Andre Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### IVY Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing pools and very nice and helpful staff! Loved our stay! ##### IVY Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Punit Jul 8, 2025 Liked: Cleanliness My family and I stayed at this property for a week. We had a pool-side villa with balcony, as part of their Signature Experience at the hotel. In my opinion, their signature experience did not add any value above and beyond our usual expectations. They reached out to ask about arrival time, special celebrations, etc. I ##### Punit Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Stefan Mar 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great trip ##### Stefan Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Nicole Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable. ##### Nicole Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Catherine Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are amazing!! ##### Catherine Stayed 2 nights in May 2024 ### 8/10 Good #### Jesus May 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Property was good and the evening entertainment was also pleasurable. ##### Jesus Stayed 3 nights in May 2024 ### 8/10 Good #### marc Jul 6, 2025 Some of the staff didn’t seem like they wanted to be there. My wife left her phone in the lobby on the way to dinner, we both called to ask the front desk if they would please go look and possibly hold it at security, they refused…they said someone has to turn it in, employees can’t go get it, so 50/50 chance it gets stolen or turned in. ##### marc Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alexander Rafael Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others! ##### Alexander Rafael Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Lelanie Jul 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It wat clean and comfortable and room service was super fast ##### Lelanie Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Gabriel Rubero Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great property ##### Gabriel Rubero Stayed 1 night in Jun 2023 ### 8/10 Good #### Christine Dec 6, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good ##### Christine Stayed 1 night in Dec 2024 ### 6/10 Okay #### Verified traveller Jul 17, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Beach front getaway Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Wei Mar 13, 2025 Disliked: Cleanliness, staff & service The front desk is the worst ever ##### Wei Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Peter Mar 18, 2025 Disliked: Cleanliness, staff & service, amenities We paid over $800 to get a room in one of their external room buildings that was so dirty and could hear everything in the room next to us. Bottles and food sitting in wall ways. Upon arrival, the bell men just watched us as we dragged our bag in ourselves and found the front desk. The hotel is in a compound , which would be nice if you are strictly staying there and not wanting to venture out on foot. ##### Peter Stayed 1 night in Jan 2025 ### 8/10 Good #### Jeff Feb 10, 2025 Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent. ##### Jeff Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Ahmad Nov 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worst property I have ever stayed at ##### Ahmad Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Alessandro Aug 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My stay at the villas in the El San Juan Hotel Had an amazing time at the El San Juan hotel. We were upgraded to a bigger villa free of charge. Definitely will book again in the future. ##### Alessandro Stayed 6 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Hyatt Vacation Club at Hacienda del Mar, Dorado](https://www.expedia.ca/Vega-Alta-Hotels-Hyatt-Vacation-Club-At-Hacienda-Del-Mar.h901912.Hotel-Information) > > [Hotel Rumbao, a Tribute Portfolio Hotel](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Old-San-Juan-Hotel.h48823.Hotel-Information) > > [Hotels in Charlottetown](https://www.expedia.ca/Charlottetown-Hotels.d4136.Travel-Guide-Hotels) > > [Wyndham Grand Rio Mar Rainforest Beach and Golf Resort](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information) > > [CasaBlanca Hotel](https://www.expedia.ca/San-Juan-Hotels-CasaBlanca-Hotel.h3009193.Hotel-Information) > > [La Concha Resort, Puerto Rico, Autograph Collection](https://www.expedia.ca/San-Juan-Hotels-La-Concha-Renaissance-San-Juan-Resort.h1760259.Hotel-Information) > > [The St. Regis Bahia Beach Resort, Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-The-St-Regis-Bahia-Beach-Resort.h3800119.Hotel-Information) > > [Caribe Hilton](https://www.expedia.ca/San-Juan-Hotels-Caribe-Hilton.h9228.Hotel-Information) > > [The Wave Hotel Condado](https://www.expedia.ca/San-Juan-Hotels-The-Wave-Hotel-At-Condado.h12861974.Hotel-Information) > > [El Conquistador Resort](https://www.expedia.ca/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Sheraton Puerto Rico Resort & Casino](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Puerto-Rico-Hotel-Casino.h2935885.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Hyatt Regency Grand Reserve Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-Hyatt-Regency-Grand-Reserve-Puerto-Rico.h979694.Hotel-Information) > > [The Condado Plaza Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Condado-Plaza-Hilton.h7143.Hotel-Information) > > [Condado Vanderbilt Hotel](https://www.expedia.ca/San-Juan-Hotels-Condado-Vanderbilt-Hotel.h9105241.Hotel-Information) > > [Condado Ocean Club - Adults Only](https://www.expedia.ca/San-Juan-Hotels-Condado-Ocean-Club-Adults-Only.h18567124.Hotel-Information) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [The Tryst Beachfront Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Tryst-Beachfront-Hotel.h7486924.Hotel-Information) > > [The Wave Hotel](https://www.expedia.ca/Vieques-Hotels-The-Wave-Hotel.h13397183.Hotel-Information) > > [Holiday Inn Express San Juan Condado by IHG](https://www.expedia.ca/San-Juan-Hotels-Holiday-Inn-Express-San-Juan-Condado.h792945.Hotel-Information) > > [Hotels in San Francisco](https://www.expedia.ca/San-Francisco-Hotels.d178305.Travel-Guide-Hotels) > > [Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information) ### Flights > [Flights from Winnipeg](https://www.expedia.ca/lp/flights/6141041/flights-from-winnipeg) > > [Flights from New York (LGA) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/lga/yvr/new-york-to-vancouver) ### Packages > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [Italy](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/86/Italy)