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Overview of DoubleTree by Hilton San Juan

Photo gallery

Guest reviews

4.5 / 5Wonderful
2,280 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationCentro Europa9 min walk
Popular LocationCentro de Bellas Artes Luis A. Ferre12 min walk
Popular LocationCasino del Mar at La Concha Resort18 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Choose dates to view prices

  • Deluxe 1 King Bed Balcony

    5/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    More details
  • Deluxe 1 King Garden View

    4/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    More details
  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    More details
  • Standard 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 2
    More details
  • Deluxe Room, Multiple Beds, Balcony

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    More details
  • Deluxe Room, Multiple Beds, Garden View

    3.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 4
    More details
  • Room 1 King Bed, Corner

    4.4/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    More details
  • Room, 1 King Bed Accessible

    4.8/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 2
    More details

About this area

San Juan

Located in San Juan, DoubleTree by Hilton San Juan is connected to a shopping centre. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Travelling with kids? Consider Punto Verde, or check out an event or a game at Jose Miguel Agrelot Coliseum. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours.

Map
Popular Location

What's nearby

  • Centro Europa - 9 min walk
  • Centro de Bellas Artes Luis A. Ferre - 12 min walk
  • Casino del Mar at La Concha Resort - 18 min walk
  • Condado Beach - 3 min drive
  • Jose Miguel Agrelot Coliseum - 8 min drive

Getting around

  • Pinero Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • Cafe Pierre — 1 min walk
  • Starbucks Coffee — 1 min walk

About this property

DoubleTree by Hilton San Juan

Art Deco hotel connected to a shopping centre in San Juan with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and 2 coffee shops/cafés. All 184 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and flat-screen TVs. Room service (during limited hours), premium bedding and free newspapers are among the other amenities available to guests.
DoubleTree by Hilton San Juan offers 184 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include a shower, bathrobes and complimentary toiletries.
This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 17 per day
Valet parking: USD 20 per day
Free beach shuttle

Food and drink

Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-17.95 per person
3 restaurants and 2 coffee shops
2 bars/lounges
Manager's reception (select days)
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
24-hour pool access
Children's pool
Designer shops
Free bike hire
Full-service spa
Outdoor pool
Hot tub
Table tennis

Family friendly

Children's games
Children's pool
Children's toys
Dry-cleaning service
Free cots/infant beds
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Microwave
Outdoor pool
Fridge
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Spanish

Business services

24-hour business centre
5 meeting rooms
Computer station
Conference centre (7000 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Manicures and pedicures
Massages
Massage/treatment rooms
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas
Romance packages available
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Bathrobes
Free toiletries
Shower

Entertainment

Flat-screen TV
Films for purchase
Premium channels

Food and drink

Free bottled water
Microwave
Fridge

More

Free local calls
Free newspapers
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 20 per cent of room rate
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 3.00 and USD 17.95 per person (approximately)
  • Self-parking fee: USD 17 per day (in/out privileges)
  • Valet parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton San Juan and receive a full refund?
Yes, DoubleTree by Hilton San Juan offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton San Juan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton San Juan?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Jun 11, 2020 start from CA $184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree by Hilton San Juan have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.
Is DoubleTree by Hilton San Juan pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton San Juan?
Self-parking is available for USD 17 per day. Valet parking is available for USD 20 per day.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight.
What time is check-out at DoubleTree by Hilton San Juan?
Checkout is at 11 AM.
Where is DoubleTree by Hilton San Juan located?
This family-friendly San Juan hotel is located near the airport, within a 5-minute walk of Playa Ocean Park and Museo de Arte de Puerto Rico. Condado Beach and Carolina Beach are also within 3 miles (5 km). Sacred Heart Station is 27 minutes by foot.

Guest reviews

4.5
Wonderful
5 - Excellent
1,383
4 - Good
685
3 - Okay
140
2 - Mediocre
42
1 - Poor
30
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A hotel to feel at home with a relaxed and helpfull staff. The pool area is a Marvel.

    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I really appreciated the early check-in. We had a lot of bags from our cruise and were so grateful we had a room to store them in. The hotel and room were very clean. I loved the 24/7 concierge. They were able to call us a taxi at 1am for us to get to the airport.

    Stayed 1 night in Mar 2020