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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool loungers

Guest reviews

3.7/5 Good
999 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationPlayacar Golf Club5 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)13 min drive
Popular LocationCentral Square13 min drive
Popular LocationPlaya del Carmen Maritime Terminal18 min drive

Choose dates to view prices

  • Superior Garden View - 1 King Bed

    Room amenities

    • 307 sq ft
    • Sleeps 2
    More detailsSuperior Garden View - 1 King Bed
  • Superior Garden View - 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 307 sq ft
    • Sleeps 4
    More detailsSuperior Garden View - 2 Queen Beds
  • Superior Ocean View - 1 King Bed

    4/5 guest room rating

    Room amenities

    • 307 sq ft
    • Ocean view
    • Sleeps 2
    More detailsSuperior Ocean View - 1 King Bed
  • Superior Ocean View - 2 Queen Beds

    Room amenities

    • 307 sq ft
    • Ocean view
    • Sleeps 4
    More detailsSuperior Ocean View - 2 Queen Beds
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 467 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds
  • Accessible Room - 1 Queen Bed

    Room amenities

    • 307 sq ft
    • Sleeps 2
    More detailsAccessible Room - 1 Queen Bed

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighbourhood, Viva Wyndham Maya - All Inclusive is in the entertainment district and on the beach. Playacar Golf Club and Grand Coral Golf Riviera Maya are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Xcaret Eco Theme Park. Travelling with kids? Don't miss Xplor Theme Park. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Playacar Golf Club - 5 min drive
  • Central Square - 13 min drive
  • Nuestra Senora del Carmen Catholic Church - 14 min drive
  • Playa del Carmen Maritime Terminal - 18 min drive
  • Playa del Carmen Main Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • La Terraza — 1 min walk
  • Hacienda Don Diego — 1 min walk

About this property

Viva Wyndham Maya - All Inclusive

Beachfront property with relaxing spa services
At Viva Wyndham Maya - All Inclusive, hit the beach, dine on-site at La Terraza or enjoy a drink at one of the resort's 2 bars/lounges. All 604 rooms offer free WiFi, balconies and LCD TVs with cable channels. Guests will also find fridges, free local calls and hairdryers.
Viva Wyndham Maya - All Inclusive offers 604 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/boogie boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Archery
  • Beach volleyball
  • Beach yoga
  • Canoeing
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Horse riding/hire
  • Kayaking
  • Parasailing
  • Playground
  • Rock climbing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Spa services
  • Hot tub
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference space (18980 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: MXN1.35. This fee does not apply to children under 1 year of age.

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: MXN 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Viva Wyndham Maya Resort All Inclusive Playa del Carmen
Viva Wyndham Maya Resort All Inclusive
Viva Wyndham Maya All Inclusive Playa del Carmen
Viva Wyndham Maya All Inclusive
Viva Wyndham Maya Resort Playa del Carmen
Viva Wyndham Maya Playa del Carmen
Viva Wyndham Maya
Playa Del Carmen Wyndham
Maya Viva Wyndham
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
Viva Maya
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Wyndham Maya
Viva Wyndham Maya Resort
Viva Wyndham Maya Inclusive

Frequently asked questions

Can I cancel my reservation for free at Viva Wyndham Maya - All Inclusive and receive a full refund?
Yes, Viva Wyndham Maya - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Viva Wyndham Maya - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Viva Wyndham Maya - All Inclusive?
As of Aug 10, 2020, prices found for a 1-night stay for 2 adults at Viva Wyndham Maya - All Inclusive on Sep 7, 2020 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Viva Wyndham Maya - All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Viva Wyndham Maya - All Inclusive?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at Viva Wyndham Maya - All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, kayaking, sailing and more.
Where is Viva Wyndham Maya - All Inclusive located?
Located in Playacar, this beachfront resort is next to a golf course and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club and Mamitas Beach Club. Grand Coral Golf Riviera Maya and Xplor Theme Park are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Viva Wyndham Maya - All Inclusive

3.7
5 - Excellent
247
4 - Good
395
3 - Okay
200
2 - Mediocre
108
1 - Poor
49
4.2
Cleanliness
4.0
Service and Staff
3.7
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was thoroughly cleaned every day and all employees wore masks

Stayed 7 nights in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was excellent and the employees was helpful, nice people thanks for everything..

Stayed 4 nights in Jul 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Todo muy limpio, me gusto el show diario en el teatro, excelente los camastros en la playa, los restaurantes no estan abiertos todos pero el bufet estuvo bien.

    Stayed 4 nights in Jul 2020

    2/5

    • Liked: Cleanliness, staff & service

    The saying you get what you pay for is true. We didn't pay much so we weren't expecting much. However, we did read several reviews before booking that said the food was terrible and I dismissed them as picky Americans. lol I am hear to tell you the food is absolutely terrible. We had several laughs with other guest about how terrible it was. The cold food is not cold and the hot food is definitely not hot. Food sits out and gets dry and tough. Hot dogs are served for breakfast and on several occasions I saw the prior evenings meals on the breakfast bar. The restaurants are ok but only open during dinner and if you don't get there early you will wait for hours. Even then it takes an hour for the meal. There is no air conditioning anywhere on the resort except your room. So if you are expecting a comfortable cool meal somewhere think again. The drinks are all served in plastic cups many of them with cracks and the servers are scarce. The beach is littered with drug dealers trying to sell you drugs. They just hang around and watch people and then call them over or just ask them to buy drugs. The staff doesn't do anything about this and at times I saw them being fed and getting drinks. I have never experienced this at the fancier more expensive hotels. The shows were terrible to say the least. Check in is slow and they don't pay attention to what you booked. If you are low on funds you may enjoy this place otherwise I would splurge a little and go RIU.

    Stayed 8 nights in Jul 2020