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Overview of Viva Wyndham Maya - All Inclusive

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, sun loungers

Viva Wyndham Maya - All Inclusive

3.5 out of 5

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlayacar Golf Club5 min drive
    Popular LocationPaseo del Carmen5 min drive
    Popular LocationPlaya del Carmen Maritime Terminal14 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)16 min drive

Choose dates to view prices

Superior Garden View - 2 Queen Beds

4.6/5 guest room rating
  • 307 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Ocean View - 1 King Bed

4.2/5 guest room rating
  • 307 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Garden View - 1 King Bed

4/5 guest room rating
  • 307 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible Room Superior Garden View - 1 Queen Bed

No guest room rating
  • 307 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Ocean View - 2 Queen Beds

No guest room rating
  • 307 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

No guest room rating
  • 467 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighborhood, Viva Wyndham Maya - All Inclusive is in the entertainment district and on the beach. Playacar Golf Club and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Xcaret Eco Theme Park. Traveling with kids? Don't miss Xplor Theme Park. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Playa del Carmen travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Playacar Golf Club - 5 min drive
  • Paseo del Carmen - 5 min drive
  • Yucatek Divers - 7 min drive
  • Playa del Carmen Maritime Terminal - 14 min drive
  • Central Square - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • La Terraza — 1 min walk
  • Hacienda Don Diego — 1 min walk
  • Fruta Madre — 5 min drive
  • Rolandi's Pizzeria — 5 min drive
  • El tenedor — 5 min drive

About this property

Viva Wyndham Maya - All Inclusive

Beachfront property with relaxing spa services
At Viva Wyndham Maya - All Inclusive, hit the beach, dine onsite at La Terraza, or enjoy a drink at one of the property's 2 bars/lounges. All 604 rooms offer free WiFi, balconies, and LCD TVs with cable channels. Refrigerators, minibars, and free local calls are among the other amenities available to guests.
Viva Wyndham Maya - All Inclusive offers 604 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Archery
  • Beach volleyball
  • Beach yoga
  • Canoeing
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Kayaking
  • Parasailing
  • Playground
  • Rock climbing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Spa services
  • Spa tub
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference space (18980 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Playa del Carmen
Playa del Carmen
Playacar
Playacar
All-inclusive plan available
All-inclusive plan available
Free WiFi
Free WiFi
3 star
3 star
Business-friendly
Business-friendly
Guest rating 3.5+
Guest rating 3.5+
All-Inclusive Resort
All-Inclusive Resort

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 on site. Antigen and PCR screenings for COVID-19 are available for a surcharge. Guests should contact Guest Services upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Viva
Maya Viva Wyndham
Viva Maya
Viva Maya Resort
Viva Maya Wyndham
Viva Wyndham Maya
Viva Wyndham Maya Playa del Carmen
Viva Wyndham Maya Resort All Inclusive
Viva Wyndham Maya Resort All Inclusive Playa del Carmen
Wyndham Viva Maya
Viva Wyndham Maya All Inclusive Playa del Carmen
Viva Wyndham Maya Resort
Viva Wyndham Maya Resort Playa del Carmen
Playa Del Carmen Wyndham
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Wyndham Maya
Viva Wyndham Maya All Inclusive
Viva Wyndham Maya Inclusive
Viva Wyndham Maya
Viva Wyndham Maya - All Inclusive Playa del Carmen
Viva Wyndham Maya - All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Viva Wyndham Maya - All Inclusive and receive a full refund?
Yes, Viva Wyndham Maya - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Viva Wyndham Maya - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Viva Wyndham Maya - All Inclusive?
As of Apr 20, 2021, prices found for a 1-night stay for 2 adults at Viva Wyndham Maya - All Inclusive on May 11, 2021 start from CA $200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Viva Wyndham Maya - All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Viva Wyndham Maya - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Viva Wyndham Maya - All Inclusive?
Self parking is free at this property.
What time is check-in at Viva Wyndham Maya - All Inclusive?
Check-in is from 3:00 PM - anytime.
What time is check-out at Viva Wyndham Maya - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Viva Wyndham Maya - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Viva Wyndham Maya - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.
Where is Viva Wyndham Maya - All Inclusive located?
Located in Playacar, this beachfront property is next to a golf course and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach Club. Grand Coral Golf Riviera Maya and Xplor Theme Park are also within 6 mi (10 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 262 out of 992 reviews
5 - Excellent 26%
Rating 4 - Good. 378 out of 992 reviews
4 - Good 38%
Rating 3 - Okay. 195 out of 992 reviews
3 - Okay 20%
Rating 2 - Poor. 103 out of 992 reviews
2 - Poor 10%
Rating 1 - Terrible. 54 out of 992 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great service and great attitude from the staff. Very clean rooms as well every where else in the hotel.
Stayed 5 nights in Apr 2021

4/5 Good

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I look for a resort, my husband’s wish list includes only 2 things: food and amazing beach. Viva Wyndham has an amazing beach. It is gorgeous and not rocky at all. I took water shoes and didn’t use them at all. The food was typical resort food, not the best buffet but for the price I didn’t complain. I also understand that during COVID they probably aren’t able to showcase much. Only 3 of the restaurants were open: Italian, Mexican, and Mediterranean. All 3 were a nice change from the buffet. The snack bar had some great options as well. The drinks were flowing all the time. Antonio waited on us at the beach and he was fabulous. Some advice, I highly recommend tipping the staff as you’ll get better service in all areas. I always tip and have a great experience. My room is cleaned well, my drinks never run empty, etc. This resort is in Playacar and is a gated community. We biked and walked around and I always felt safe. Cab rides to playa, 5th Ave are about 150 pesos each way. If you venture out, I highly recommend a taco place called El Fogon...delicious. They take credit card. If you go to Tulum, the locals recommend El Camello, good seafood but cash only!! We did an excursion to Isla Mujeres and that was fun. We also rented a van/driver for the day and went to see 2 cenotes in the area. We come to Cancun every year and stay at different resorts. This was my first to Playacar and I’ll be returning. The resort feels old but for what you pay, no complaints.
Stayed 7 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You get less what you paid.
Stayed 4 nights in Apr 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money the accomidations were ok. The food and drinks weren't great, but the staff and entertainment were great. The performers, such as Lizz were so friendly and pleasant to have around.
Stayed 4 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and comfortable
Stayed 6 nights in Apr 2021

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