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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.4/5 Excellent
999 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationEl Camaleon Mayakoba Golf Course6 min drive
Popular LocationTres Rios Ecopark7 min drive
Popular LocationGrand Coral Golf Riviera Maya24 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Choose dates to view prices

  • Preferred Club Deluxe Tropical View King

    4.6/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 2
    More detailsPreferred Club Deluxe Tropical View King
  • Preferred Club Deluxe Ocean View King

    4.6/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    More detailsPreferred Club Deluxe Ocean View King
  • Preferred Club Junior Suite Tropical View King

    4.1/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 2
    More detailsPreferred Club Junior Suite Tropical View King
  • Preferred Club Junior Suite Ocean View King

    4/5 guest room rating

    Room amenities

    • 603 sq ft
    • Ocean view
    • Sleeps 2
    More detailsPreferred Club Junior Suite Ocean View King
  • Preferred Club Junior Suite Ocean Front King

    3.7/5 guest room rating

    Room amenities

    • 679 sq ft
    • Beach view
    • Sleeps 2
    More detailsPreferred Club Junior Suite Ocean Front King
  • Preferred Club Honeymoon Suite Ocean Front King

    4.4/5 guest room rating

    Room amenities

    • 1034 sq ft
    • Beach view
    • Sleeps 2
    More detailsPreferred Club Honeymoon Suite Ocean Front King
  • Preferred Club Junior Suite Tropical View Double Beds

    3.6/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 3
    More detailsPreferred Club Junior Suite Tropical View Double Beds
  • Preferred Club Deluxe Tropical View Double Beds

    4.4/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 3
    More detailsPreferred Club Deluxe Tropical View Double Beds
  • Preferred Club Deluxe Deal of the Day

    4/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 2
    More detailsPreferred Club Deluxe Deal of the Day
  • Breakfast Plan Preferred Club Deluxe Tropical View

    Room amenities

    • Sleeps 3
    More detailsBreakfast Plan Preferred Club Deluxe Tropical View
  • Breakfast Plan Preferred Club Junior Suite Tropical View

    Room amenities

    • Sleeps 3
    More detailsBreakfast Plan Preferred Club Junior Suite Tropical View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Playa del Carmen

Located in Playa del Carmen, Secrets Capri Riviera Cancun - Optional All Inclusive is near the airport and on a private beach. Xplor Theme Park is a popular attraction and the area's natural beauty can be seen at Maroma Beach and Xcaret Eco Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Scuba diving, surfing/boogie boarding and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min drive
  • Tres Rios Ecopark - 7 min drive
  • Grand Coral Golf Riviera Maya - 24 min drive
  • Maroma Beach - 29 min drive
  • Punta Esmeralda Beach - 31 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • Coco Cafe — 1 min walk

About this property

Secrets Capri Riviera Cancun - Optional All Inclusive

Adults-only beachfront hotel with an outdoor pool
Catch some rays on Secrets Capri Riviera Cancun - Optional All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 290 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as pillowtop beds and premium bedding. Complimentary wireless Internet access and balconies are standard, as are plasma TVs with cable channels.
Secrets Capri Riviera Cancun - Optional All Inclusive offers 290 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

All-inclusive room rates at Secrets Capri Riviera Cancun - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet and à la carte meals, snacks and beverages included
  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Secrets Capri Riviera Cancun All Inclusive Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive
Secrets Capri Riviera Cancun Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive Adults
Secrets Capri Riviera Cancun

Frequently asked questions

Can I cancel my reservation for free at Secrets Capri Riviera Cancun - Optional All Inclusive and receive a full refund?
Yes, Secrets Capri Riviera Cancun - Optional All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Secrets Capri Riviera Cancun - Optional All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Secrets Capri Riviera Cancun - Optional All Inclusive?
As of Aug 8, 2020, prices found for a 1-night stay for 2 adults at Secrets Capri Riviera Cancun - Optional All Inclusive on Aug 11, 2020 start from CA $219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is Secrets Capri Riviera Cancun - Optional All Inclusive located?
This Playa del Carmen hotel is on the beach, 5.3 mi (8.5 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).

Guest reviews

Overall score and ratings for Secrets Capri Riviera Cancun - Optional All Inclusive

4.4
Excellent
5 - Excellent
563
4 - Good
305
3 - Okay
92
2 - Mediocre
29
1 - Poor
10
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about the resorts. The staff was professional and polite

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked the Villa look and it was spread out. We had a basic room with king bed and it was comfortable. The club/bar/lounge is fun at night for drinks dancing and pool/ping pong. Food options were good. What I didn't like was we called the front desk twice and made a trip to the front desk and we still could not a few bottles of water. I ended up going to the bar for bottled water. Our room attendant Jonathan came through the next morning with 5 bottles. Jonathan was great. We always tip for good service. Waiters around the pool were sparse at 11am. After I gave them a tip they came by on a regular basis. I believe in tipping for great service. I would come back to Secrets but I've been to other Cancun resorts and had better service and food.

Stayed 4 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the long beach you can walk for miles. The bottom Bar pool level, where they had the singers definitely developed a sewer odor stopping us from entering last 2 days

Stayed 7 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

The resort is an older resort. The rooms were smaller than other Secrets resorts we have visited. The rooms smelled musty and moldy. I reported the problem several times but they did nothing to rectify it. The food was just ok. Not nearly as good as Secrets Silversands and Maroma Beach. On the positive side, the staff was outstanding. The wait staff and entertainment staff were very good. We want to thank Eddie and Luis who went out of their way every day at the buffet breakfast and lunch. The pool and beach were great! The beach was amazing. No rocks and very fine sand. Hardly any seaweed. The pool bar was so much fun! Really great atmosphere and bartenders. Overall, this was a decent resort but not the best Secrets. It could use some updating.

Stayed 10 nights in Feb 2020