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Secrets Capri Riviera Cancun

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course6 min drive
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationGrand Coral Golf Riviera Maya13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Secrets Capri Riviera Cancun is near the airport and on a private beach. Xplor Theme Park is a popular attraction and the area's natural beauty can be seen at Maroma Beach and Xcaret Eco Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Scuba diving, surfing/boogie boarding, and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min drive
  • Tres Rios Ecopark - 7 min drive
  • Grand Coral Golf Riviera Maya - 13 min drive
  • Maroma Beach - 19 min drive
  • Punta Esmeralda Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Coco Cafe — 1 min walk
  • El Puerto — 8 min drive
  • Casa del Lago — 9 min drive
  • Fonda Argentina — 9 min drive
  • La Vagabunda — 9 min drive

About this property

Secrets Capri Riviera Cancun

Adults-only beachfront hotel with an outdoor pool
Catch some rays on Secrets Capri Riviera Cancun's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 290 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as pillowtop beds and premium bedding. Free WiFi and balconies are standard, as are plasma TVs with cable channels.
Secrets Capri Riviera Cancun offers 290 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Secrets Capri Riviera Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants and 1 coffee shop/café
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

All Inclusive Capri
All Inclusive Secrets Capri Riviera Cancun
Capri All Inclusive
Capri Riviera
Capri Secrets Cancun
Secrets Capri All Inclusive
Secrets Capri Cancun
Secrets Capri Riviera Cancun All Inclusive Playa del Carmen
Secrets Capri Riviera Cancun Playa del Carmen
Secrets Capri Riviera Cancun All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults
Secrets Capri Riviera Cancun All Inclusive Adults Hotel
Secrets Capri Riviera Cancun All Inclusive Adults
Hotel Secrets Capri Riviera Cancun - All Inclusive - Adults Only
Secrets Capri Riviera Cancun All Inclusive Adults Only
Secrets Capri Riviera Cancun All Inclusive
Secrets Capri Riviera Cancun Hotel
Secrets Capri Riviera Cancun Playa del Carmen
Secrets Capri Riviera Cancun Hotel Playa del Carmen
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 562 out of 999 reviews
5 - Excellent 56%
Rating 4 - Good. 303 out of 999 reviews
4 - Good 30%
Rating 3 - Okay. 94 out of 999 reviews
3 - Okay 9%
Rating 2 - Poor. 29 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 999 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is our very favorite place! So sad that it is closing!
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful 10 year anniversary trip! Staff is TOP NOTCH!
Stayed 7 nights in Oct 2020

5/5 Excellent

Stayed 4 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2020