Title: Singular Joy Vacation Rentals - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Singular Joy Vacation Rentals Guesthouse with 3 outdoor swimming pools, steps from Playa del Carmen Main Beach ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/e1a85a45.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/w3455h2291x1y0-d217cdd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/128cefd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/94ff63a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/aa7d67e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Singular Joy Vacation Rentals offers a vibrant beachside retreat. Enjoy three outdoor pools, a rooftop terrace, and spa treatments. The property features an outdoor entertainment area and helpful multilingual staff, enhancing its welcoming atmosphere. 8.0 Very good ## Popular amenities - - Spa - Bar - Housekeeping - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=44892224&PinnedHotelID=44892224&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/3c19a2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Separate bedroom Blackout drapes/curtains Private bathroom Cable channels Mobile key entry Wardrobe or closet - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/3c19a2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Separate bedroom Blackout drapes/curtains - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/3c19a2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms 9.6 Exceptional 4 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains 2 bedrooms - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/3c19a2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom, Balcony ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/3c19a2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 2 Bedrooms, Balcony ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/45000000/44900000/44892300/44892224/3c19a2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 8.4 Very good 7 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 674 reviews CA $152 CA $191 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fe9060df-727d-4488-8b92-3e515f53af97&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Singular-Nights-Downtown-Hotel.h44892224.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Singular-Nights-Downtown-Hotel.h44892224.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62792%2C-87.07054&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y0q6k24d0wkW1CpmfyLU2fVL2II=) 1 Ave. Norte x Calle 14 Norte, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Avenida - 1 min walk - 0.0 km - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Mamitas Beach - 5 min walk - 0.4 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km - Playacar Beach - 14 min walk - 1.3 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Aldea Corazón - ‬3 min walk - ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk - ‪Mandala - ‬1 min walk - ‪La Caprichoza - ‬3 min walk - ‪Starbucks - ‬3 min walk ## About this property ### Singular Joy Vacation Rentals Guesthouse near Playa del Carmen Main Beach Located close to Quinta Avenida and Mamitas Beach, Singular Joy Vacation Rentals provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a body treatment or other spa services. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Massage treatment rooms, outdoor furniture, and smoke-free premises - An elevator, multilingual staff, and a 24-hour front desk - Luggage storage, a reception hall, and tour/ticket assistance Room features All guestrooms at Singular Joy Vacation Rentals have comforts such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and shampoo - 42-inch Smart TVs with cable channels ## Similar properties ![View from property](https://images.trvl-media.com/lodging/78000000/77030000/77028500/77028471/dd919567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singular Dream Beach Residences Zazil-ha - Pool - Free WiFi - Air conditioning - Laundry 8.6 Excellent 630 reviews CA $66 CA $84 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=77028471&PinnedHotelID=77028471&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,013 reviews CA $134 CA $168 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/34000000/33700000/33690400/33690351/4d2a9adf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singular Joy Downtown Residences Downtown Playa del Carmen - 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5th Avenue Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.4 Good 769 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (MXN 200 per day) ### Food and drink - A bar/lounge - A poolside bar ### Things to do - 24-hour pool access - 3 outdoor pools - Children's pool ### Family friendly - 3 outdoor pools - Children's pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Direct access to the beach - Garden - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Body treatments - Treatment room ### Accessibility - Elevator ### More - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels ### More - Air conditioning - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Optional extras - Nearby parking fee: MXN 200 per day (1148 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention 24-hour pool access Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Singular Nights Downtown Hotel Singular Joy Vacation Rentals Guesthouse Singular Nights Residence Vacation Rentals Singular Joy Vacation Rentals Playa del Carmen Singular Joy Vacation Rentals Guesthouse Playa del Carmen ## Frequently asked questions ### Does Singular Joy Vacation Rentals have a pool? > Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day. ### How much does it cost to stay at Singular Joy Vacation Rentals? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Singular Joy Vacation Rentals on Nov 10, 2025 start from CA $95.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Nights-Downtown-Hotel.h44892224.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Singular Joy Vacation Rentals pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Singular Joy Vacation Rentals? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Singular Joy Vacation Rentals? > Check-out is at 11:00 AM. ### Where is Singular Joy Vacation Rentals located? > Located in Downtown Playa del Carmen, this guesthouse is steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Singular Joy Vacation Rentals Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Amenities ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 79 8 - Good 44 6 - Okay 18 4 - Poor 10 2 - Terrible 15 ### 10/10 Excellent #### Morgan Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was always helpful and kind. The location was perfect to go shopping, go out to eat, drinking, dancing and catch a taxi. ##### Morgan Stayed 10 nights in Jul 2025 ### 8/10 Good #### Christine Apr 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful roof good checkin excellent maid service amazing location. ##### Christine Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Marvin Nov 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very clean and all the staff were pleasant! Very convenient near hot locations and 5th Ave. I would stay here again next time I come! ##### Marvin Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Sandra Feb 24, 2024 The property has a good location,clean and everybody is nice , good communication with the host ##### Sandra Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Victor H Nov 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities area is loud because of the night clubs but it's quiet inside the hotel, very easy to walk to the beach, clubs, shopping and dining areas. ##### Victor H ### 8/10 Good #### Ronald Dec 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property but very loud at night. ##### Ronald Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Walter Feb 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Walter Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Alexandra Jan 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Needs mirrors ##### Alexandra Stayed 4 nights in Jan 2023 ### 8/10 Good #### Edgar Ivan Jun 22, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Condo smells really bad sheds were not clean some of were still wet ##### Edgar Ivan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ashleigh Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second time staying here! I really like it, always clean, convenient. parking was a bit difficult but once we figured it out it was great. You must insert coins after you enter the license plate. ##### Ashleigh Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Christine Aug 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The roof is beautiful. Everything else is terrible. It was a stay for my husbands birthday and they were informed ahead of time. Not only did they not do anything special (promised) they gave us a room with 2 broken TVs and a clogged toilet. The air conditioning sounds like a Jetpack taking off when it turns on every 10 minutes. The room smelled and the sheets were dirty. They claimed they were be a twin bed in the room but it was a futon with broken legs. There were weird cleaning supplies and cords in the cupboards. But the worst part of all was that the room did not have a deadbolt lock which seemed suspicious.at 11pm someone fully ENTERED the room with my daughter laying on the couch inches away. My husband jumped up and yelled for them to leave immediately. I was already asleep and would not have heard it over the extremely loud ac with he didn’t get up. No one had apologized and Expedia still had not rectified the matter 3 days later! No explanation given for them entering with a DO NOT DISTURB SIGN ON THE DOOR! We would never stay here again. ##### Christine Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Adrian Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here! The hotel was clean, the price was great, and being close to the beach was a total bonus. The staff were super friendly and helpful too. Only thing that would make it even better is a bit of an update, but overall we really enjoyed it and would definitely recommend. ##### Adrian Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Jose May 25, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Definitivamente no es lo que muestran en la publicidad (fotos ), habitacion super pequeña e instalaciones en mal estado, marcas de oxido, manchas en cristales de regadera, el AC expide un olor a humedad, una noche se me subio una cucaracha estabdo acostado en la cama, habia cabellos de huespedes anteriores en piso y sabanas, el control de la pantalla no estaba a la vista a nuestra llegada, estuvo perdido una noche hasta que revisamos debajo de la cama al dia siguiente, 2 dias pidiendo una plancha para ropa, intentamos contactar al anfitrion mediante la app y recepcion pero no tuvimos exito ##### Jose Stayed 4 nights in May 2025 ### 10/10 Excellent #### Rosa María May 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen lugar para hospedarse Bien alberca y jacuzzi me gustaron y la ubicación buenísima cerca de todo ##### Rosa María Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Claudia Apr 20, 2025 Liked: Property conditions & facilities Disliked: Cleanliness, amenities Me gustó la ubicación, está a una esquina de la playa, tiene un vista preciosa en la piscina y bar. Lo que no me agradó para nada es que el baño filtraba agua a la hora de bañarse, se inundó el cuarto y pedimos servicio a la habitación y nunca llegó y tampoco nos proporcionaron un trapeador para hacerlo nosotros. ##### Claudia Stayed 1 night in Apr 2025 ### 8/10 Good #### Carlos Isaias Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general le doy 4.5 estrellas. El lugar es muy cómodo y bien ubicado. La cama fue especialmente confortable, ideal para descansar después de un día de paseo. La terraza es espectacular, perfecta para relajarse. Lo único que extrañamos fue una cafetera y un tostador en la cocineta; se agradecería contar con esos elementos para una estancia más completa. Aun así, es un lugar que recomendaríamos con gusto. Si te gustó esta reseña y quieres más recomendaciones sinceras de hospedaje y actividades, te invito a seguirme. ¡Gracias por leer! ##### Carlos Isaias Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Juan Apr 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Juan Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Angel Apr 9, 2025 Liked: Cleanliness Buen sitio pero el primer dia la señora Erica Vega no me dio mi cuarto ni respondia. Tuve que tomar otro cuarto por esa noche.mala bienvenida ##### Angel Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Tracie A Mar 26, 2025 Liked: Cleanliness The microwave didn't work - looked like it was but it never heated up. When we tried to check in the desk clerk had no record of our room. We waited for 20 minutes till he called someone, then gave me the phone. A woman who didn't identify herself apologized and said our room had been ready for 2 hours. Apparently he didn't look at the right place. Poor skills. ##### Tracie A Stayed 5 nights in Mar 2025 ### 4/10 Poor #### Sara Mar 25, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Stayed here for the kitchenette as we planned on cooking some of our meals. We also love the area it’s in as it’s right in the middle of all the restaurants, clubs and shops. However, the kitchen sink had no hot water at all. The shower would get warm then cold and warm and cold during a shower but never got hot. We contemplated losing our money since our booking was non refundable and staying elsewhere. The outlet in the bathroom didn’t work, so when doing my hair I had to plug my curler in a kitchen outlet and do my hair using my reflection in the microwave. The couch was really cheap. I sat down on it and a wooden block slipped from underneath and the couch tipped over. This happened multiple times so we chose to not use the living room as it was not comfortable trying to keep balance so the couch won’t tip. Also upon arrival we noticed lots of hair on the shower floor so that had us questioning the cleanliness of the place. After the first day they did a better job cleaning. The bed was comfy. If you care about hearing loud music this is not the place for you. We didn’t mind it. Glad I didn’t pay extra for a balcony because a lot of the balconies are not actually outside. The view is inside the hotel where the elevators are. The rooftop pool is beautiful. Sucks the bar didn’t open until 12pm. I would not stay at this hotel again. ##### Sara Stayed 5 nights in Mar 2025 ### 8/10 Good #### Alexandra Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great Place - just a couple of things This was a great save since we had problems with our original accommodations and booked this place frantically and honestly - we are so happy we landed here! Everyone was super friendly and accommodating, and the facilities were clean and in an optimal location. I noticed it says in the amenities that it is 24-hour rooftop access, but that's not true - it closes a few minutes before 9p, and I understand for safety reasons. Still, having that option would be amazing, especially seeing all the lights at night and getting that ocean breeze. We also had a few electrical issues with our room - we had to keep turning the breaker switch on and off to get the A/C and microwave to work, but they were so kind and helpful through the hiccups that you couldn't be upset. I would stay here again, 10/10, even with the small things. ##### Alexandra Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Edwin Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was right downtown with an easy walk to the beach and to shopping. ##### Edwin Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### José Orlando Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien. Excelentes instalaciones. No se escucaba ruido en las noches a pesar de estar muy cerca de antros donde afuera el ruido era bastante fuerte. La alberca y jacuzzi excelentes para llegar desoues de los parques. Muy recomendable. ##### José Orlando Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Steve Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel! Love the roof top pool and bar area. Parking nearby can be challenging, but we always find something within a block or two. ##### Steve Stayed 1 night in Feb 2025 ### 4/10 Poor #### Stenio Feb 1, 2025 Liked: Cleanliness Disliked: Staff & service #### Precisa melhorarar Tive uma estadia muito ruim com um probelma com o chuveiro. Nao saia agua direito. Reportei o probelma e a anfitria só foi me mudar de quarto no ultimo dia. 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