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Sandos Playacar Select Club - Adults Only - All inclusive

Photo gallery for Sandos Playacar Select Club - Adults Only - All inclusive

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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor Pool

Overview of Sandos Playacar Select Club - Adults Only - All inclusive

VIP Access

Sandos Playacar Select Club - Adults Only - All inclusive

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPaseo del Carmen36 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal38 min walk
  • Popular LocationPlayacar Golf Club3 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)12 min drive

Choose dates to view prices

About this area

Playa del Carmen

Sandos Playacar Select Club - Adults Only - All inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. While the natural beauty of Playa del Carmen Main Beach and Mamitas Beach Club can be enjoyed by anyone, those looking for an activity can check out Playa del Carmen Maritime Terminal. Discover the area's water adventures with snorkeling, water skiing, and parasailing nearby, or enjoy the great outdoors with skydiving.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Paseo del Carmen - 36 min walk
  • Playa del Carmen Maritime Terminal - 38 min walk
  • Playa del Carmen Main Beach - 39 min walk
  • Yucatek Divers - 41 min walk
  • Playacar Golf Club - 3 min drive

Restaurants

  • Doña Aurelia — 5 min drive
  • L'Atelier — 5 min drive

About this property

Sandos Playacar Select Club - Adults Only - All inclusive

Adults-only beachfront property with a spa tub
Catch some rays at the beach or spend the day relaxing at Sandos Playacar Select Club - Adults Only - All inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 276 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and plasma TVs with satellite channels. Guests will also find balconies, iPod docks, and 24-hour room service.
Sandos Playacar Select Club - Adults Only - All inclusive offers 276 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Plasma televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include outdoor tennis courts, a health club, a spa tub, and a sauna. Other recreational amenities include complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa del Mar has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkeling
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 10 restaurants and 3 coffee shops
  • 6 bars/lounges, 1 1 beach bar and 1 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • iPod dock
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

See similar properties

Playa del Carmen
Playa del Carmen
Playacar
Playacar
All-inclusive resort
All-inclusive resort
All-inclusive plan available
All-inclusive plan available
Family-friendly
Family-friendly
4 star
4 star
Air conditioned
Air conditioned
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Sandos Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Playacar Beach Select Club Playa del Carmen
Sandos Playacar Beach Select Club
Sandos Playacar Beach Select Club All Inclusive
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Select Club All Inclusive Adults
Sandos Select Club All Inclusive Adults All-inclusive property
Sandos Playacar Select Club All Inclusive Adults
Sandos Playacar Select Club Adults Only All inclusive
Sandos Playacar Select Club All Inclusive Adults Only
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Select Inclusive Adults

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 378 out of 1000 reviews
5 - Excellent 38%
Rating 4 - Good. 346 out of 1000 reviews
4 - Good 35%
Rating 3 - Okay. 146 out of 1000 reviews
3 - Okay 15%
Rating 2 - Poor. 86 out of 1000 reviews
2 - Poor 9%
Rating 1 - Terrible. 44 out of 1000 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities
Write a review

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is not a adult only property, they have an adult only area but kids are still going into them. None of the restaurants are adult only. The promise of a forty five minute tour of the property turned into a five and a half hour hard sale of their vacation club. The employees are all disgruntled because of being treated poorly. The restaurant’s are mediocre at best. The shows that we stayed long enough to have an option we’re low budget. The drinks were watered down. We made the best of it but we’re sadly disappointed. Won’t go back when there are so many better properties in the area.
Stayed 7 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
our family had stayed here in the past and loved it thus reason to come back for another family vacation with grown children this time. Unfortunately, vacation with covid is no fun...everything scaled down, I belived Sandos did the best they could with the on going pandemic. Still disappointing as we haven't vacationed as family for a while. Shortages of staff, long line to wait for everything due to not enough staff, the restaurants are open however not seating full capacity so it's impossible to schedule dinners or very late like 9 or 9:30pm for dinner. The quality of food is also fell victim to the current pandemic. Only one buffet and the same food repeat daily, no changes. the breakfast by the beach canceled with no announcement. they used to have food, snacks 24/7 that's no longer available. Just big disappointment if this is what we will have to look forward to from now on. Sandos is not what it was like pre-covid.
Stayed 6 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would return again
Stayed 7 nights in Dec 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service
This property was supposed to be adults only. Once we got here saw a bunch of kids. Adults only area is 1 bar 1 pool. Very deceiving title- select adults only. Which really means it's not adults only. The staff checking in were very rude and slow. Took at least an hour if not more just to check in. After that they try to sell you on a breakfast tour where they try to get you to book another property they have. The room we received was horrible. Dirty no view dark, didn't make us feel like we were on vacation at all. We were supposed to stay 8 nights, didn't even stay one. We told the manager we want to cancel and he implied that he'll contact Expedia on our part to get our money back. Turns out he never did that and I had to reach out to Expedia and my credit card to get my money back. We ended up booking another resort at a real adults only and had a great time there. Don't recommend this place to anyone!
Stayed 8 nights in Dec 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Ok over all.
Stayed 6 nights in Jan 2022