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Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

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Guest reviews

4.0 / 5Very Good
4,130 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive

Map

What's nearby

AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Suite, Garden View (with jacuzzi)

    Deluxe Suite, Garden View (with jacuzzi)

    Room amenities

    • 597 sq ft
    • Sleeps 4
    More details
  • Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

    Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

    Room amenities

    • 597 sq ft
    • Sleeps 3
    More details
  • Suite (with 2 Jacuzzis)

    Suite (with 2 Jacuzzis)

    Room amenities

    • 640 sq ft
    • Sleeps 4
    More details
  • Suite With Jacuzzi and Outdoor Shower

    Suite With Jacuzzi and Outdoor Shower

    Room amenities

    • 700 sq ft
    • Sleeps 2
    More details
  • Family Club Room - Pool Access, Pool View

    Family Club Room - Pool Access, Pool View

    Room amenities

    • 640 sq ft
    • Sleeps 5
    More details
  • Family Room

    Family Room

    Room amenities

    • 635 sq ft
    • Sleeps 5
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Tres Rios Ecopark - 14 min drive
  • Guadalupe Church - 17 min drive
  • Punta Esmeralda Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Where to eat
  • Buffet Verde – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • La Hacienda – Theme restaurant with a bar offering Mexican cuisine. Serves dinner daily. Reservations required.
  • La Vaquería – Theme restaurant offering local and international cuisine. Serves dinner daily. Reservations required.
  • Mamma Mia – Theme restaurant with a bar offering Italian cuisine. Serves dinner daily. Reservations required.

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 674 rooms boast outdoor private hot tubs, and offer free WiFi and balconies. Separate sitting areas and room service are standard, as are plasma TVs with satellite channels.
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 forms of accommodation with outdoor private hot tubs and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 30-inch Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to on-site clubs
On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 7 AM–11:30 AM
All buffet and à la carte meals, snacks and beverages included
9 restaurants and 1 coffee shop/cafe
9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Room service available
Coffee/tea in a common area

Things to do

12 outdoor pools
6 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Canoeing
Children's pool
Fitness centre
Full-service spa
Motor-boating
Nightclub
Playground
Sauna
Shopping
Snorkelling
Hot tub
Steam room
Tennis
Volleyball
Water park access (surcharge)

Family friendly

12 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free rollaway/extra beds
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Russian
Spanish

Business services

Business centre
Meeting rooms
Conference space (5425 square feet)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Free rollaway beds

Bathroom

Free toiletries
Hairdryer

Entertainment

30-inch plasma TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Private outdoor hot tub
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in between 3 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property is also known as

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
1,777
4 - Good
1,306
3 - Okay
600
2 - Mediocre
251
1 - Poor
196
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it all except the toilets backed up a couple of times.

Stayed 6 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone who works there is so nice and polite. The resort is beautiful and so clean. There's so many pools you can't even count!

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing.. Thank you all for making our trip unforgettable!!

Stayed 6 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

i liked everything i don't have complain for nothing

Stayed 6 nights in Mar. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not good poor service charge more a lot kind money cheap food

Stayed 12 nights in Mar. 2020