Antera Hotel & Residences

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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Terrace/Patio
Balcony

Overview of Antera Hotel & Residences

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Antera Hotel & Residences

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach3 min walk
  • Popular LocationMamitas Beach Club12 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)3 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located near the beach, Antera Hotel & Residences is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. 3D Museum of Wonders and Yucatek Divers are also worth visiting.

What's nearby

  • Quinta Avenida - 1 min walk
  • 3D Museum of Wonders - 2 min walk
  • Yucatek Divers - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Mamitas Beach Club - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • YUM YUM — 1 min walk
  • BELMONTE — 1 min walk
  • Kiwi — 2 min walk
  • El Ranchito de la 10 — 2 min walk
  • Romeo Trattoria Pizzeria — 2 min walk

About this property

Antera Hotel & Residences

3.5-star Playa del Carmen hotel in Downtown Playa del Carmen, walk to Quinta Avenida
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite. All 69 rooms offer comforts like Select Comfort beds and down comforters, plus free WiFi and flat-screen TVs with cable channels. Guests will also find furnished balconies, free local calls, and ceiling fans. Change of towels is available on request.
Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and bathrobes. Rooms open to furnished balconies. Select Comfort beds feature down comforters. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 14 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Outdoor space

  • Furnished balcony

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 1 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 312 out of 415 reviews
5 - Excellent 75%
Rating 4 - Good. 69 out of 415 reviews
4 - Good 17%
Rating 3 - Okay. 16 out of 415 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 415 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 415 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was probably a lovely property, but never ever will I deal with Expedia again. Worst booking screwup of my life . Can't actually believe Expedia can get away with pulling this crap in the middle of an epidemic. Totally ripped off!!!
Stayed 5 nights in Jan 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 4 or 5 stars if it weren’t for the noise at night. The property and room was clean and comfortable, breakfast was fantastic. Rooftop pool area was nice. I would say avoid a street view room at all costs though. The glass sliding door was not sound proof at all, and there is a bar/club next door. We were kept up until 2am each night with extremely loud music that felt like it was happening right inside our room. I don’t know what we would have done without our noise cancelling headphones, we wouldn’t have slept at all. I can’t speak for the rooms that face the interior court yard, they’re probably quieter.
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. It really is. Nothing at all wrong with the property. Clean rooms, friendly staff, awesome rooftop pool and the location is supreme. The only issue is not their fault….there’s a loud bar next door. It closes promptly at 1am so if you are coming to enjoy the nightlife, it won’t be a problem at all. If you want to go to bed at 10pm, this isn’t for you. I highly recommend this hotel, though. We’d stay there again for sure. Thank you Antera!!!
Stayed 8 nights in Jan 2022

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities
Hotel front desk staff was terrible. Stephanie made it very difficult for us to check in. She insisted on holding out passports at the front desk until we checked out. Kept saying it was a security precaution.
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful and modern. Very clean and secure. There’s a security guard that sits within the side exit/entrance at all times and even hands out disposable face masks if you forgot yours in the room! :D Loved this hotel.
Stayed 8 nights in Dec 2021