Grand Palladium Jamaica Resort & Spa All Inclusive

Helpful and friendly staff, always a phone call away if we needed anything. Food definitely made to attract tourists, wish there was a bit more authentic Jamaican food. Besides that had a great time.

Front desk separated our two rooms into buildings at opposite ends of the resort. Then, the next morning they flat out lied that they didn't have availability in any buildings closer to the main lobby. Later that day our friends checked in and got two rooms in the building closest to the main pool. We booked a Suite and ended up in a downgraded Junior Suite so we could be in the same building as family. The resort is run down. Sloppy room upkeep and several things broken that were just left as is. No elevators that worked. It wasn't very convenient carrying the stroller up and down steps for room and lobby. Food - you get what you pay for. Very mediocre and mundane. Excursions offered on resort were nice. Total Watersports catamaran to Negril and deep sea fishing were the highlights of the trip. We enjoyed the spa and the pools were nice. However, we wouldn't travel here again. Our time in Negril made us want to stay there if we ever go back to Jamaica.