Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Photo gallery for Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

VIP Access

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
Map
Lot 59A Freeport, Montego Bay, Saint James

Explore the area

  • Popular LocationMontego Bay Cruise Ship Terminal19 min walk
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)18 min drive
  • Popular LocationCinnamon Hill Golf Course32 min drive
  • Popular LocationRose Hall Great House33 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Montego Bay

Located in Montego Bay, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is in the suburbs and on a private beach. Museum of St. James and Rastafari Indigenous Village are cultural highlights, and some of the area's attractions include Montego Bay Marine Park and AquaSol Theme Park. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Sunset Beach Resort Au Natural Beach - 10 min walk
  • Montego Bay Cruise Ship Terminal - 19 min walk
  • Fairview Shopping Center - 4 min drive
  • Cinnamon Hill Golf Course - 32 min drive
  • Rose Hall Great House - 33 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • The Houseboat Grill - 20 min walk
  • Jerky's - 4 min drive
  • Dragon Court Restaurant - 4 min drive
  • Mystic Thai - 4 min drive
  • Pizza Hut - 6 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays on Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers 350 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Dutch, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 40 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Seaside Grill
  • World Cafe
  • Himitsu
  • Blue Mountain
  • El Patio

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Boat tours
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (8058 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 33 casino slot machines
  • Beach towels
  • Casino (1410 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Montego Bay St. James
Montego Bay St. James Secrets
Secrets James Luxury
Secrets James Luxury All Inclusive
Secrets Montego Bay St. James
Secrets St. James Montego Bay Luxury
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Secrets St James Inclusive
Secrets St. James Montego Bay Luxury All Inclusive Hotel
Secrets St. James Luxury All Inclusive Hotel
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Hotel Secrets St. James Montego Bay - Luxury – All Inclusive
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St James All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Montego Bay Luxury – All Inclusive
Secrets St James All Inclusive

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 497 out of 990 reviews
5 - Excellent 50%
Rating 4 - Good. 249 out of 990 reviews
4 - Good 25%
Rating 3 - Okay. 130 out of 990 reviews
3 - Okay 13%
Rating 2 - Poor. 64 out of 990 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 990 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one among the staff, and all-over experience was excellent. Exciting fun events around the resort as well.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Will not return, not sure how they attived at this price point. For the price I expected alot better. Day 1....First off the tub in our room was not cleaned, it was visibly dirty. We tried not to be complainers & make the best of it since we weren't going to use it anyway. Day 2...We heard the toilet bubbling, we knew there may possibly be trouble brewing. Called maintenence and explained the water is rising and will likely soon be on the floor. After 3 phone calls the guy shows up but ofcouse by then the floor in the bathroom and bedroom were flooded. ABSOLUTELY GROSS. Thankfully we were moved to another room pretty quickly after having to pack up all our stuff :(. Now lets talk about the food... They say there are 9 "restaurants" Food was decent but the buffet did not have the variety expected and breakfast lines were ridiculous some days. The buffet area needs to be larger to accommodate the large volume of guests. The check in staff was great pleasant & polite. Bartenders and servers were great also. The hotel needs general upkeep and more staff in the buffet areas to ensure a smoother dining experience. At $650 per night I was expecting luxury but the resort fell short of that. I could've gone to RIU for less than half that price and gotten better cleanliness, upkeep and definitely better food. If you're spending this type of money please try Excellence Oyster Bay, that experience was money WELL SPENT. SECRETS needs to reduce their price.
Stayed 5 nights in Jun 2022

2/5 Poor

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
When we first arrived we were placed in a room that was dirty as ever. The sheets had stains on them. The tub was filled with black stains, the throw pillows had stains in them as well. There were dust filled on every table in the room and the toilet was filthy. They changed our room to a lower level which was a little cleaner but the bed sheets also had stains on it. This time we requested room service to just change the sheets and we had to wait over 6 hours for someone to come do that, only to find out all they did was put the same duvet on the bed and flipped it on the other side. This is far from what I expected from a resort in this league. I’ve stayed at many resorts in Jamaica and the room here was overpriced for the service we got. In room dining room over 2 hours to deliver food. The only time we enjoyed our selves were when we left for excursions outside the property. They offered us a better room at the property near called breathless at a cost to us. This was just an outrageous idea, my current room was a disaster and you’re going to offer I pay more for a different sized room when you cannot get the first room right. This was a birthday trip and my fiancée was not pleased with the hospitality and response time for the type of resort this is suppose to be
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very rude and not friendly at all
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iliked how friendly everytime was. Not being amble to shop outside the resort.
Stayed 4 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just overall enjoyed myself. Wasn't thrilled with the menu at the Mexican restaurant
Stayed 4 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was just okay and at 6’4”, I was too big for the tiny toilet room. My feet hit the door when trying to sit down. This was in the Junior Suite - nothing luxury about that.
Stayed 4 nights in May 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Garbage 3 star motel
Stayed 1 night in May 2022