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Reviews of Motel 6 Grand Junction, CO

2 out of 5
Motel 6 Grand Junction, CO
776 Horizon Drive, Grand Junction, CO

Reviews

6.2
Rating 10 - Excellent. 173 out of 876 reviews" "
Rating 8 - Good. 212 out of 876 reviews" "
Rating 6 - Okay. 179 out of 876 reviews" "
Rating 4 - Poor. 144 out of 876 reviews" "
Rating 2 - Terrible. 168 out of 876 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Frederick

Disliked: Amenities
on the day of check in I was messaged that there was no heat or hot water, but I was provided with a room heater but it was noisy loud and dried my eyes and sinus out. the mattress had sink spot in it and difficult to sleep on. The traffic was dangerous as the whole round about was not visible and cars were moving 35 to 40 mph and I nearly totaled my friend's car. The tile floor was ice cold. no coffee in room just lousy coffee by office in the mornings. The bathroom sink with stain and porcelain slightly cracked and the bathroom had cracks in it where bacteria could grow. No wonder Motel 6 had the cheapest room prices.
Stayed 2 nights in Apr 2024

6/10 Okay

D

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in desperate need of renovation. The staff was friendly enough and obviously engaged in doing their best, but it is a losing battle with the base condition of the property itself. A classic case of you get what you pay for.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Brenda

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 21, 2024
Hi Brenda, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The office was nice and efficient! Room was accessible on ground floor as I had requested!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi DeborahThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Night shift worker, just needed a crash pad for three days. No heat, no hot water for the first two days. Canceled the third day. Staff very cooperative in canceling the entire stay.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Christopher,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Dean

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Adds new meaning to run down!
This motel adds new meaning to run down. The vinyl flooring surface was worn thru exposing the fiber compound its made of though out but especially in the bath room. Totally unsanitary, had to place towels to cover floor to tale a shower. Mattress was swayback and lumpy. Will never stay here.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Heat sucks
Room was freezing even with heat on full blast. My dog shivered all night and so did I.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Tana

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like dog urine so bad that I had to bleach and then use a hand sanitizer to be able to stay in the room
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

John

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient.
Stayed 3 nights in Sep 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Moyrah

Stayed 1 night in Nov 2023

2/10 Terrible

Mariano

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This Motel 6 sucks
Door could be opened without key. Smelled like mold, and couldn't open windows (they were shut with some mickey-mouse screw mechanism). Furniture was cracked. Chair had stuffing coming out. Lamp shades had holes. Floor had cracks and missing pieces of lineloeum. Color scheme was cheap and hurt the eyes (especially a "barf-blue" behind the headboards. Ceiling and wall was coming apart in the space between room and bathroom. Bathroom was the worst: Sink cracked, shower floor coming undone and chipped, bathroom floor was in the worst condition. I've stayed at Motel 6 many times. I know they're cheap, but I've never encountered such a crappy hotel... Like NEVER, of any hotel brand. This room gives Motel 6 a bad name. They'd be better off selling the property
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 29, 2023
Hi Mariano,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Crystal

I didn't like that it was so cold and the heater didn't seem to work...
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife loves it here she allot
I would have to say I like me and my wife being here cuz at least the staff here at motel 6 knows how to treat people and I would have to say I like how the general manager and her staff dont disrespect my wife because of her mental disabilities and for her being autistic so yeah a most definite 10 out of 10 thanx y'all please keep it up 💯
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Valerie

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Randy

Liked: Staff & service, room comfort
Disliked: Cleanliness
The first room smelled of cigarette smoke, the floor was warped, paint was chipped from the wall and there were long black hairs on the bed, we asked to be moved and the conditions was better. The floors were still warped, there was food on the floor, but things were tolerable. We both were very pleased with the beds and got a pretty good nights sleep.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Randy,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Derek

Stayed 1 night in Oct 2023

6/10 Okay

jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had 3 ice machines that were broken. The only thing available for breakfast was coffee which was empty. The lobby had a portable air conditioner with hoses running out the window. If I had to do it again. I would spend another $10 in a stay at a better facility.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
The people at Motel 6 were very accommodating and helpful to me, especially the maintenance man who helped me with some car trouble I was having. Out of their way to make sure their customers have what they need. Recommended!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Traveler,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6

2/10 Terrible

Armando

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was just bad stay somewhere else worth the extra money
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Armando,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Corina Rose

Stayed 1 night in Oct 2023

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Honestly the place is really run down. The walls are extremely thin. I could hear neighbors in all the rooms next to mine especially one particular one who left his radio on well into the night. Cheap furniture, No drawers in the nightstand or desk; No mini fridge; door handle and dead bolt was janky; outside door viewer was painted over; ventilation system sucked nasty air from adjoining "non-smoking" room into my non-smoking room, bathroom door and nearby walls were tacky as if someone with sticky hands had stumbled their way in and it never got cleaned. There's not much about my stay I couldn't complain about, it was not worth what I paid for it. The only thing it had going for it was I was there for the air show and it's right next to the airport. I can't fault the employees for my noisy neighbors. They're just trying to do their jobs and they were nice enough to let me stay parked there during the air show after I checked out, but since this is a review for the property and not the staff I would not recommend this place.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Jon,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Alice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found out by surprise that I was right behind the airport, which was walking distance to the airshow I was attending. People were camping out in front of the property to watch. Not the most aesthetic, but a generous gesture by the management. Staff was very nice and I didn't have a problem giving them more time to clean my room before checking in. However, their idea of clean was less than what I would have expected. Considering pets are allowed, you can tell that animals (dogs) were here by the smell. It was musty and the vents were very dusty. The property is very dated. Rust around the shower, cracks in the corners, minimal outlets. The bathroom light didn't work. I'm hoping this was not an ADA room because there was NO room for a wheelchair. The shower stall was more like a public bathroom stall. Uneven bed and table. The AC ran cool for awhile, then began to get warm and pump out the doggie musk. NO continental breakfast. Just coffee. It was decent enough for what I paid for. Fairly close to the National Monument and other natural attractions nearby. No bugs or roaches. Conveniences were close by (Walmart, groceries, gas stations, shopping). Not sure I would stay here again, but it's not off the list.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Alice,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The night hotel attendant is super nice and personable! Did his job quickly and efficiently. The hotel is nice and well kept. The cleaning was good and the grounds we well kept. Quiet, simple stay. We stayed 2 nights technically, but checked out and then back in and both rooms were good.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Brooke,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Gail

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The price was good but the accommodations were a disappointment. The room had a musty smell. The mattresses were lumpy. The remote to the TV required pressing down on the batteries to get it to work. This is a dog friendly motel. No amenities, like a microfrig. Toilet was low to the ground. The only nice thing about this place was the friendly clerk who checked us in. She was wonderful. Will not stay here again.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Gail, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the front desk was wonderful. Thank you
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nothing like the pictures. Did not have what was booked available. Bugs in room. Not worth staying there. Ice machine broken. Bathrooms were not sanitary to bathe in. Room upstairs did not have a lock.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

david

Disliked: Property conditions & facilities
Some what rundown,heater not working
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

TAMMY

ok
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Don’t get too comfortable,
First room I checked into smelled like something burned in it, I asked for another room next with a microwave and fridge. I moved into that room, which was fine. TV was flickering with loose cable connection, bed was hard and not comfortable and people outside were loud all night. I extended my reservation for a couple more days and was told I have to switch rooms again and the next one will not have a fridge or microwave. I’m disappointed they are moving me to another room for a third time and will not be staying here again.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 18, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing
Room was just okay - cleanliness sub par. The hotel was very noisy. Sounded like they were moving the beds in the rooms above us. We could lock the door to our room, but the door was loose and didnt seem really secure. The staff were nice, property just needs to be upgraded.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Stephen, Highlands Ranch

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there ag
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
This is a Motel 6, right next to the airport. It’s typically the cheapest stay in town, so you get what you pay for. It’s a room that is as clean as it’s gonna get. This location could use some updates. You got a couple of beds, a tv to watch and it’s close to the airport and there are a lot of options for food nearby. Also, your kids and pets stay free, so if you are just passing through and need a place to lay your head for the night, you may as well save a few bucks and stay here. The front desk staff was very friendly and helpful. Our room was around the back and it was quiet. No complaints, just don’t expect a breathtaking experience. As I said, it’s a Motel 6 right next to the airport, it is what it is.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Summyer

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I had already paid for the room through Travelocity and got dou le charhed by Motel 6 and now have to go through the dipsute process which is very frustrating. The clerk informed me i would not be charged and was charged anyways.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Summyer,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Anney, Rock Springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price point, this was a really great hotel. They do no provide any shampoo or hair dryer. We did not get maid service as we were only there for 2 nights. It's basically at the end of the road before the airport. Thankfully, not many planes fly out of there, so it was actually very nice and quiet.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Anney, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
While basic, everything was clean. Friendly front desk.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Jerry, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean motel
Firm mattress and very clean
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
The floor of the bathroom was SO Bad, I didn't want to stay a second night, although that was the plan. There had obviously been water leaking for months. The tiles were all curled up and coming off the floor.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Philip,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

saul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Two day stop in Everett.
Room was clean but small. Desk space limited and TV didn't work. Offered to move my room but I declined as already took an hour to unpack. I will use Dish anywhere on my laptop.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Budget friendly
Just what I expected when I booked this room. The blankets were thin and room certainly shows its age. The door flip was loose and bathroom floor showed water damage. The room was well-stocked with towels and hand soap.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Traveler, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 Poor

Lauren

Travelled with partner
Disliked: Amenities, property conditions & facilities
The ice machine was broken. We could hear a very loud humming non stop. Lots of things in the room were broken. The label TV had terrible signal so we couldn’t watch it.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Lauren,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 Poor

Donald

Disliked: Amenities, property conditions & facilities
Both ice machines out of order. TV worked intermittently. Front desk wanted me to pay for room that was already paid for
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Donald,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sometimes you don't even get what you paid for
Where to begin... We checked in at 6:30pm to find the office closed with a sign will be back in 10 minutes. No idea how long before we arrived, but after standing there over 10 minutes listening the phone ring 4 times the new hire young man showed up. After dinner we had to come back as our key didn't work. The Manager was assisting by this time, and handled the comment of the lack of service very unprofessional. We went to our room to find when we laid down on the mattress all you could feel was the springs. We put a purchased foam topper on it to make it through the night. When we took our topper off in the morning to our horror we saw the mattress was filthy, like what you would see at the dump. I can't believe first off that a hotel would provide this nasty of a mattress, and second off that this is not a health code violation. That I will check into, pictures attached, need I say more...
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6