Search Ranches in Glen Head from CA $188

"Overall, rather poorly maintained. Elevators break down frequently. Only one bathroom in the lobby area. No amenities at all. AC in the room was really bad."

"Our room had no air conditioning for the duration of our stay, further complicated by a broken thermostat. We reported the issue to the front desk twice. While an engineer did come up on one occasion, his inspection was brief and he left without fully resolving the problem. No alternative accommodations or remedies were offered at any point, leaving our room at 80 degrees for the entirety of our stay. Aside from one staff member who was genuinely helpful, the front desk team was largely unfriendly and difficult to deal with. Our visit to the hotel lounge and bar added to our frustration. When we requested a table, the hostess made no effort to seat us properly and instead suggested we sit at the bar. This was dismissive and inhospitable — a response entirely unbecoming of a hotel at this level."

"Good service, excellent location"

"Clean rooms. Comfortable beds. Excellent staff."

"Unexpected and illegal $20 charge at checkin. No hot water."

"Great location!!!!"

"Breakfast in the executive lounge was great! "

"This hotel has excellent location, right in the middle of everything. It is busy but efficient, and the room was comfortable. It is not entirely quiet due to it being in the middle of Times Square (but if you are looking for quiet do not stay in New York City)"

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